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General Setup
Xerox
®
B215 Multifunction Printer
User Guide
60
Maintenance Assistant Settings
Maintenance Assistant provides options for troubleshooting your printer. You can send detailed
diagnostic information to Xerox
®
, start online troubleshooting sessions with Xerox
®
, and download
usage information to your computer in .csv format.
1.
In Xerox
®
CentreWare
®
Internet Services, click
Status
SMart eSolutions
.
2.
Click
Maintenance Assistant
.
3.
Click one of the following:
•
Send Diagnostic Information to Xerox
•
Start an Online Troubleshooting Session at
www.xerox.com/office/B215support
•
Download File to Your Computer: Right-click and download the UsageLog.csv file to your
computer.
Configuring Alert Notifications
There are several ways to set the printer to send out notifications when alerts occur. Possible alert types
include low supply status, paper supply status, and paper jams.
1.
In Xerox
®
CentreWare
®
Internet Services, click
Properties
General Setup
.
2.
Click
Alert Notification
.
3.
For
Alert Preferences
, enable options as needed.
4.
For
Alert Recipient Email Address
, enter the recipient email addresses.
5.
For
Toner Cartridge Reorder Notification
, enter the percentage of toner life remaining that
triggers a reorder alert.
6.
To display the reorder message on the control panel, select
Display Low Toner Reorder Message
.
7.
For
Drum Cartridge Reorder Notification
, enter the percentage of life remaining that triggers an
alert.
8.
To display the status on the control panel, select
Drum Cartridge Status
.
9.
Click
Apply
.
Monitoring Alerts
The Active Alerts page displays printer information, such as printer name and location, as well as a list
of any current alerts. You can view alert information, such as the status code, description of the issue,
and the suggested skill level required to resolve the problem.
To view alerts:
1.
In Xerox
®
CentreWare
®
Internet Services, click
Status
Alerts
.
2.
To update the page, click
Refresh
.
Summary of Contents for B215
Page 1: ...Version 1 0 august 2019 702P07580 Xerox B215 Multifunction Printer User Guide...
Page 11: ...Xerox B215 Multifunction Printer User Guide 11...
Page 47: ...More Information Xerox B215 Multifunction Printer User Guide 47...
Page 110: ...Setting Up the Services Xerox B215 Multifunction Printer User Guide 110...
Page 157: ...Jobs Xerox B215 Multifunction Printer User Guide 157...
Page 247: ...Getting Help Xerox B215 Multifunction Printer User Guide 247...
Page 268: ...Software Verification Test Xerox B215 Multifunction Printer User Guide 268...
Page 281: ...Environmental Specifications Xerox B215 Multifunction Printer User Guide 281...
Page 298: ...Material Safety Data Xerox B215 Multifunction Printer User Guide 298...
Page 305: ...Other Countries Xerox B215 Multifunction Printer User Guide 305...
Page 306: ......