Xerox B215, User Manual

Page: 244 / 306

Getting Help
Xerox
®
B215 Multifunction Printer
User Guide
244
Getting Help
Your printer includes utilities and resources to help you troubleshoot printing problems.
Viewing Warning Messages on the Control Panel
When a warning condition occurs, the printer alerts you of the problem. A message appears on the
control panel. Warning alerts inform you about printer conditions, such as low supplies or low paper
supply that require your attention. If more than one warning condition occurs, only one warning
message appears on the control panel at a time.
Information about current errors and printer status can also be viewed using Xerox
®
CentreWare
®
Internet Services.
Viewing Current Errors on the Control Panel
When an error condition occurs, a message appears on the control panel to inform you of the problem.
Error messages warn you about printer conditions that prevent the printer from printing or degrade
printing performance. If more than one error occurs, only one is displayed on the control panel.
Viewing Alerts Using Xerox
®
CentreWare
®
Internet
Services
When an error condition occurs, alert messages display in Xerox
®
CentreWare
®
Internet Services to
inform you of the problem. Alerts warn you about printer conditions that prevent the printer from
printing or degrade printing performance.
1. At your computer, open a Web browser. In the address field, type the IP address of the printer,
then press
Enter
or
Return
.
2. Click
Status

Alerts
.
A list of active alerts and a description of the error is displayed.