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Print-Quality Problems
Xerox
®
B215 Multifunction Printer
User Guide
239
Curl or wave
• Ensure that the paper is loaded properly.
• Check the paper type and quality. Both high temperature and humidity can
cause paper curl. For details, refer to
• Turn the stack of paper over in the tray. Also try rotating the paper 180 degrees
in the tray.
• Change the printer option and try again. Go to
Printing Preferences
, click
Paper
tab, and set type to
Light weight
.
• If job is simplex, leave the rear cover open. Prints will be delivered face up.
Note:
The rear cover output can only be used for simplex jobs one sheet at a time.
Do not leave rear cover open for duplex jobs.
Wrinkles or creases
• Ensure that the paper is loaded properly.
• Check the paper type and quality. For details, refer to
.
• Turn the stack of paper over in the tray. Also try rotating the paper 180 degrees
in the tray.
Back of printouts are
dirty
Check for leaking toner. Clean the inside of the printer, refer to
.
Solid Black pages
• The toner cartridge may not be installed properly. Remove the cartridge and
reinsert it.
• The toner cartridge may be defective. Remove the toner cartridge and install a
new one.
• The printer may require repair. Contact a service representative.
Loose toner
• Clean the inside of the printer.
• Check the paper type and quality. For details, refer to
.
• Remove the toner cartridge and install a new one, refer to
• The printer may require repair. Contact a service representative.
Symptoms
Solutions
Summary of Contents for B215
Page 1: ...Version 1 0 august 2019 702P07580 Xerox B215 Multifunction Printer User Guide...
Page 11: ...Xerox B215 Multifunction Printer User Guide 11...
Page 47: ...More Information Xerox B215 Multifunction Printer User Guide 47...
Page 110: ...Setting Up the Services Xerox B215 Multifunction Printer User Guide 110...
Page 157: ...Jobs Xerox B215 Multifunction Printer User Guide 157...
Page 247: ...Getting Help Xerox B215 Multifunction Printer User Guide 247...
Page 268: ...Software Verification Test Xerox B215 Multifunction Printer User Guide 268...
Page 281: ...Environmental Specifications Xerox B215 Multifunction Printer User Guide 281...
Page 298: ...Material Safety Data Xerox B215 Multifunction Printer User Guide 298...
Page 305: ...Other Countries Xerox B215 Multifunction Printer User Guide 305...
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