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Dark video image
Various
• Clean the optical tip and the camera head. See
“Inspecting and Cleaning an Optical Tip”
and
“Inspecting
and Cleaning a Probe”
• Verify the LCD Brightness, HDR, and/or Dark Boost are properly adjusted for the ambient condition.
• Check the insertion tube and bending section for severe kinks or dents.
• No LED operation
Frozen image “jitters”
or is blurred.
• Probe tip was moving when
image was captured.
• Unfreeze then refreeze the image, keeping probe tip steady.
Probe
Condition
Causes
Actions
Reduced articulation
in the bending neck.
• Damaged insertion tube or
stretched articulation cables
• Closely inspect insertion tube and test articulation and HOME in all directions.
Bending neck is not
articulating.
• System is in an articulation-
disabling mode such as,
Freeze Frame, File Manager, or
any Menu function
• Exit the articulation-disabling mode.
• Power down the MViQ. Leave the system off for at least 15 seconds so that it can complete its shutdown
sequence. Then turn it back on.
Insertion tube does
not freely withdraw
from the storage reel.
• Insertion tube is stuck.
• Gently push the insertion tube in and out with a slight twisting motion in order to free the probe. If probe
cannot be freed contact Waygate Technologies Tech Support.
Handset
Condition
Causes
Actions
Odd behavior or
limited functions.
Various
• Reboot system.
Reduced light output
• High-temperature operation
will cause system to
automatically limit LED power.
• No fan operation
• If reduced light output is acceptable, normal use may continue. If greater light output is required, power
system down and allow to cool.
• Verify that both fans are operating. Clean with compressed air to remove dirt, and debris.
Reduced system
response speed
• High-temperature
operation will cause system
to automatically limit
Microprocessor power.
• No fan operation
• If reduced processing speed is acceptable, normal use may continue. If greater processing speed is
required, power system down and allow to cool.
• Verify that both fans are operating. Clean with compressed air to remove dirt, and debris.