DTMF
Programming
3.7.2.15 Place a Call on Hold
Gives the caller the option to remain on hold. Valid only for script messages 21-22
(for the first language), 31-32 (for the second language) and 41-42 (for the third
language), which are reserved for the extension Busy menus.
Command:
*180 + XX + B + #
Example: *180 21 3 #
The VoxBox places the call on hold for 10 seconds before trying to
transfer the call again when “3” is dialled during playback of script
message 21.
3.7.2.16 Blind Transfer to a Busy Extension
Transfers a call in blind mode to a busy extension. Valid only for script messages
21-22 (for the first language), 31-32 (for the second language) and 41-42 (for the
third language), which are reserved for the extension Busy menus.
Command:
*185 + XX + B + #
Example: *185 21 5 #
The VoxBox immediately tries to transfer the call again when “5” is
dialled during playback of script message 21.
Note: Both Place a Call on Hold and Blind Transfer to a Busy Extension are used
to transfer calls to a busy extension. Place a Call on Hold gives the option
to retry every 10 seconds to transfer the call until the extension is available.
In a Blind Transfer, calls are transferred to a Busy Extension immediately.
This option is used when the VoxBox is connected to a PBX that
incorporates In-Band DTMF signalling.
3.7.3 Directory Listing Programming
The directory-listing feature (Dial By Name) allows calls to be transferred to
proper extensions based on recorded names and codes of mailbox owners. The
Directory Listing parameters are set through the commands explained in the
following paragraphs.
Installation and Programming Manual
3-25
