n
The VI Client was open and connected to the vCenter Server when the application was registered with
the vCenter Server instance.
n
You logged in to the VI Client by specifying
localhost
as the IP address of the vCenter Server.
Solution
1
Check whether the application has been registered as a plug-in with the vCenter Server.
This information can be obtained from the vCenter Servers page of the Settings tab of the application. The
Plugin Registered column in the table on this page should have the value
true
for this vCenter Server. If
the value is not set to true, edit this vCenter Server entry and select the Register As Plugin option.
2
Check whether the vCenter Chargeback service is running and connect to vCenter Chargeback from a
Web browser.
3
Check whether the VI Client machine and the vCenter Chargeback machine are on the same network
domain.
4
Check whether the vCenter Chargeback SSL certificate is installed on the VI Client machine.
After you register vCenter Chargeback as a plug-in with a vCenter Server, when you log in to the vCenter
Server by using VI Client, a Security Warning message is displayed for the vCenter Chargeback SSL
certificate. You must either install the certificate or click Ignore on the message window. If you click
Cancel, you must restart the VI Client and accept the certificate.
5
Specify the IP address of the vCenter Server machine when logging in using VI Client.
If the vCenter Server and the VI Client are on the same machine, then when you log in to the vCenter
Server through the VI Client, you must specify the actual IP address of the machine and not use
localhost
.
Chapter 10 Troubleshooting vCenter Chargeback
VMware, Inc.
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