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D-303166 AmberLink™ User Guide

 

WARRANTY 

 

Visonic Limited (the “Manufacturer") warrants this product 
only (the "Product") to the original purchaser only (the 
“Purchaser”) against defective workmanship and 
materials under normal use of the Product for a period of 
twelve (12) months from the date of shipment by the 
Manufacturer.   
This Warranty is absolutely conditional upon the Product 
having been properly installed, maintained and operated 
under conditions of normal use in accordance with the 
Manufacturers recommended installation and operation 
instructions.  Products which have become defective for 
any other reason, according to the Manufacturers 
discretion, such as improper installation, failure to follow 
recommended installation and operational instructions, 
neglect, willful damage, misuse or vandalism, accidental 
damage, alteration or tampering, or repair by anyone 
other than the manufacturer, are not covered by this 
Warranty. 
The Manufacturer does not represent that this Product 
may not be compromised and/or circumvented or that the 
Product will prevent any death and/or personal injury 
and/or damage  to property resulting from burglary, 
robbery, fire or otherwise, or that the Product will in all 
cases provide adequate warning or protection.   The 
Product, properly installed and maintained, only reduces 
the risk of such events without warning and it is not a 
guarantee or insurance that such events will not occur.  

THIS WARRANTY IS EXCLUSIVE AND EXPRESSLY IN 
LIEU OF ALL OTHER WARRANTIES, OBLIGATIONS 
OR LIABILITIES, WHETHER WRITTEN, ORAL, 
EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY 
OF MERCHANTABILITY OR FITNESS FOR A 
PARTICULAR PURPOSE, OR OTHERWISE.  IN NO 
CASE SHALL THE MANUFACTURER BE LIABLE TO 
ANYONE FOR ANY CONSEQUENTIAL OR 
INCIDENTAL DAMAGES FOR BREACH OF THIS 
WARRANTY OR ANY OTHER WARRANTIES 
WHATSOEVER, AS AFORESAID. 

THE MANUFACTURER SHALL IN NO EVENT BE 
LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, 
CONSEQUENTIAL OR PUNITIVE DAMAGES OR FOR 
LOSS, DAMAGE, OR EXPENSE, INCLUDING LOSS OF 
USE, PROFITS, REVENUE, OR GOODWILL, 
DIRECTLY OR INDIRECTLY ARISING FROM 
PURCHASER’S USE OR INABILITY TO USE THE 
PRODUCT, OR FOR LOSS OR DESTRUCTION OF 
OTHER PROPERTY OR FROM ANY OTHER CAUSE, 
EVEN IF MANUFACTURER HAS BEEN ADVISED OF 
THE POSSIBILITY OF SUCH DAMAGE. 
THE MANUFACTURER SHALL HAVE NO LIABILITY 
FOR ANY DEATH, PERSONAL AND/OR BODILY 
INJURY AND/OR DAMAGE TO PROPERTY OR 
OTHER LOSS WHETHER DIRECT, INDIRECT, 
INCIDENTAL, CONSEQUENTIAL OR OTHERWISE, 
BASED ON A CLAIM THAT THE PRODUCT FAILED 
TO FUNCTION.

 

 

However, if the Manufacturer is held liable, whether 
directly or indirectly, for any loss or damage arising under 
this limited warranty, 

THE MANUFACTURER'S 

MAXIMUM LIABILITY (IF ANY) SHALL NOT IN ANY 
CASE EXCEED THE PURCHASE PRICE OF THE 
PRODUCT,

 which shall be fixed as liquidated damages 

and not as a penalty, and shall be the complete and 
exclusive remedy against the Manufacturer.  
When accepting the delivery of the Product, the 
Purchaser agrees to the said conditions of sale and 
warranty and he recognizes having been informed of. 
Some jurisdictions do not allow the exclusion or limitation 
of incidental or consequential damages, so these 
limitations may not apply under certain circumstances.  
The Manufacturer shall be under no liability whatsoever 
arising out of the corruption and/or malfunctioning of any 
telecommunication or electronic equipment or any 
programs. 
The Manufacturers obligations under this Warranty are 
limited solely to repair and/or replace at the 
Manufacturer’s discretion any Product or part thereof that 
may prove defective.  Any repair and/or replacement 
shall not extend the original Warranty period.  The 
Manufacturer shall not be responsible for dismantling 
and/or reinstallation costs.  To exercise this Warranty the 
Product must be returned to the Manufacturer freight pre-
paid and insured.  All freight and insurance costs are the 
responsibility of the Purchaser and are not included in 
this Warranty. 
This warranty shall not be modified, varied or extended, 
and the Manufacturer does not authorize any person to 
act on its behalf in the modification, variation or extension 
of this warranty. This warranty shall apply to the Product 
only.  All products, accessories or attachments of others 
used in conjunction with the Product, including batteries, 
shall be covered solely by their own warranty, if any.  The 
Manufacturer shall not be liable for any damage or loss 
whatsoever, whether directly, indirectly, incidentally, 
consequentially or otherwise, caused by the malfunction 
of the Product due to products, accessories, or 
attachments of others, including batteries, used in 
conjunction with the Products. This Warranty is exclusive 
to the original Purchaser and is not assignable.  
This Warranty is in addition to and does not affect your 
legal rights. Any provision in this warranty which is 
contrary to the Law in the state or country were the 
Product is supplied shall not apply.  

Warning: 

The user must follow the Manufacturer’s 

installation and operational instructions including testing 
the Product and its whole system at least once a week 
and to take all necessary precautions for his/her safety 
and the protection of his/her property. 

1/08

 

    

   

 

Summary of Contents for AmberLink

Page 1: ...Wireless Emergency Response System USER GUIDE A m b e r L i n k www visonic com ...

Page 2: ...D 303166 AmberLink User Guide 1 AmberLink Wireless Emergency Response System User s Guide Cancel Mode ...

Page 3: ... TO FUNCTION However if the Manufacturer is held liable whether directly or indirectly for any loss or damage arising under this limited warranty THE MANUFACTURER S MAXIMUM LIABILITY IF ANY SHALL NOT IN ANY CASE EXCEED THE PURCHASE PRICE OF THE PRODUCT which shall be fixed as liquidated damages and not as a penalty and shall be the complete and exclusive remedy against the Manufacturer When accept...

Page 4: ... Reset to Factory Default 14 MOUNTING THE UNIT 15 Mounting the Unit on a Table Fig 4 15 Mounting the Unit on the Wall 15 Using your AmberLink 16 Using your Pendant Transmitter 16 Calling for Emergency Assistance 16 Trouble 17 Remote control by telephone 17 MAINTAINING YOUR SYSTEM 18 Pendant transmitter Test 18 When a Pendant s Battery is Low 18 When a Smoke Detector s Battery is Low 18 Unit Batter...

Page 5: ...have all the necessary components AmberLink Unit Transformer Input 120VAC 60 Hz Output 9VAC 0 1A Pendant transmitters supplied with necklace Additional Accessories Optional USB Programming Cable or RS 232 Dual Programming Cable and Adaptor Supervised wireless smoke detector MCT 426 Waterproof arm disarm security activation pendant transmitter MCT 201 WP Fully supervised indoor PowerCode flood dete...

Page 6: ...166 AmberLink User Guide 5 CANCEL BUTTON HELP BUTTON MICROPHONE TROUBLE LED Yellow STATUS LED Red POWER LED Green SPEAKER COMMUNICATION LED Green Cancel Mode Figure 1 Front View Figure 2 System Configuration ...

Page 7: ...for 3 sec Received RF signal with strong or good RSSI from any enrolled transmitter Blinks Received RF signal with poor RSSI from any enrolled transmitter No light No RF signal received 2 Trouble LED Lights steadily Indicates system trouble Blinks When GSM RSSI is poor No light No trouble 3 Communication LED Light steadily Communication via PSTN GSM is online Blinks Phone line failure or is discon...

Page 8: ... in the area where you spend most of your time The location should also enable an optimal signal reception for pendants and smoke detectors The Unit can be placed on a table desk or counter It also can be mounted on a wall Make sure that the location you have selected is near an electrical outlet and a phone jack Connect the Unit to your Telephone Line The AmberLink communicates with your Monitori...

Page 9: ...gure 3a 12 VAC 1 A 120 VAC 120 mA AC Battery Pack Lift plastic cover and insert computer cable Figure 3b Installation Power Telephone and Tel line battery Connection Note It is recommended that the AC power input the Remote Programmer computer connection and the telephone be interconnected within the same room ...

Page 10: ...tic enrollment of the GSM modem into the AmberLink panel memory GSM modem auto detection is activated after reset device power up CAUTION Make sure that the AmberLink panel is powered OFF and disconnected from the mains power before opening the panel Inserting the GSM Module into the AmberLink Panel 1 Open the battery enclosure on the back cover disconnect the battery and remove it 1 Figure 4a Rem...

Page 11: ...to the battery enclosure and close the enclosure s cover 4 5 6 Figure 4c Inserting the GSM module Inserting the GSM Module s SIM Card To enable GSM communication with the CMS a standard universal SIM card with Voice and Text in Activated state is required Make sure the SIM card has sufficient voice minutes and SMS allowance before installation Insert the SIM card into the GSM module as described b...

Page 12: ...g from your authorized Visonic dealer FTP Server location and temporary login details Operator code and password required to install the AmberLink program 1 Log in to the FTP site and enter the AmberLink Software folder 2 Download the contents of this folder to your PC 3 To run the downloaded installation file and continue AmberLink installation enter the AmberLink operator code and password when ...

Page 13: ...e Power On notification to the Central Station and a Happy Tune plays when you turn the switch off the unit sends a Power Off notification and you hear a Sad Tune Caution When the plug is removed the unit is disconnected from the mains supply and will run on the battery pack When electrical power is supplied the green light on the front panel illuminates Connecting the AmberLink to the Monitoring ...

Page 14: ...own in Table 1 Flashing light Free location into which a transmitter can be enrolled Steady light Occupied location with an enrolled transmitter Table 1 Zone Number Indication ZONE No LED 1 ON 2 ON 3 ON ON 4 ON 5 ON ON 6 ON ON 7 ON ON ON 8 ON 9 ON ON 10 ON ON 11 ON ON ON 12 ON ON 13 ON ON ON 14 ON ON ON 15 ON ON ON ON 16 Global Zones clear 3 When the LEDs of the desired location flash activate the...

Page 15: ...system is ready for enrolling Wireless Devices Test 1 Press and hold both the CANCEL button and the right MODE button for 6 seconds All 4 LEDs should flash to indicate that the system is in programming mode Test mode 2 Activate the transmitter you wish to test and listen to the system response If the signal level received by the system is Strong or Good the system will respond with a success beep ...

Page 16: ...n a table Figure 8 Table Stand Mounting Note The table stand can be easily disassembled by inserting a screwdriver into the rib space of the stand and with the screwdriver pulling the stand away from the unit Mounting the Unit on the Wall 1 Drill 2 holes in the mounting wall and insert wall anchors 2 Insert 2 screws in the wall leave a 5 mm or 0 2 inch gap between the screw heads and the wall 3 Mo...

Page 17: ...s beep is heard The AmberLink then calls the Monitoring Center or a private phone If your phone is ringing pressing the pendant s red button once will answer the incoming call You can then talk over the unit s speakerphone To end the speakerphone call and hang up simply press the pendant button again Neckband You can wear the pendant transmitter using the neckband Slip the tab on the neckband into...

Page 18: ...M trouble network failure SIM card problem Remote control by telephone Both the central station and any person to whom the AmberLink unit is dialing can perform a number of actions using the AmberLink unit as follows Pressed button Performs 1 Half duplex speaker ON microphone OFF 3 Half duplex microphone ON speaker OFF 4 Increase speaker volume up to 4 levels 7 Decrease speaker volume up to 4 leve...

Page 19: ...nable this feature during configuration At the scheduled time the pendant s LED blinks to instruct the user to press the Transmit button to confirm the test LED indicator Velcro strap Transmit Button Loop Figure 10 MCT 212 Pendant When a Pendant s Battery is Low When the MCT 212 pendant transmitter s battery is low its LED flashes rapidly several times per second during transmission When a Smoke D...

Page 20: ...Battery Replacement Open battery compartment cover see Figure 11 Insert one 8 battery pack and connect its connector to the AmberLink receptacle Route the wire as shown in Figure 11 Battery Compartment Cover Figure 11 Replacing the Battery ...

Page 21: ... escape planning procedure before holding a fire drill at night while they are asleep The objective here is to perform a fire drill and not to frighten the children so informing the children of the fire drill before they go to bed can be as effective as a surprise drill If children or others do not awaken promptly to the sound of the smoke alarm or if there are infants or family members with mobil...

Page 22: ...EMPERATURE 301 RESTORE AC POWER 302 LOW BATTERY CONTROL PANEL 308 SYSTEM SHUTDOWN 311 BATTERY DISCONNECTED 344 RF RECEIVER JAMMING 350 COMMUNICATION RESTORE 351 TELEPHONE LINE TROUBLE 373 FIRE DETECTOR TROUBLE 380 GAS TROUBLE 380 PROBE TROUBLE 381 LOSS OF SUPERVISION 383 TAMPER SENSOR 384 LOW BATTERY TRANSMITTER 393 FIRE DETECTOR NEEDS CLEANING 401 SYSTEM ARMED AWAY 441 SYSTEM ARMED HOME 459 RECEN...

Page 23: ...MITTER XS TRANSMITTER LOST SUPERVISION XJ RESTORAL TO TRANSMITTER LOST SUPERVISION TA TAMPER ALARM TR TAMPER RESTORE MA MEDICAL ALARM NECK PENDANT AND WATCH MT MEDICAL TRANSMITTER LOW BATTERY MR RESTORAL TO MEDICAL TRANSMITTER LOW BATTERY GA GAS ALARM GT GAS SENSOR LOW BATTERY GR RESTORAL TO GAS SENSOR LOW BATTERY GS GAS SENSOR LOST SUPERVISION GJ RESTORAL TO GAS SENSOR LOST SUPERVISION FA FIRE AL...

Page 24: ...armful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the rec...

Page 25: ...a line as determined by the total RENs contact the local telephone company The REN of an alarm system is part of the product identifier that has the format US VSOAL01BANBERGSLA RJ 31X JACK RJ 31X CORD TO LINE JACK 1 2 3 4 5 6 7 8 TEL LINES For locations with DSL service DSL FILTER Note For whole house line seizure with DSL service present on the phone line you must install a filter It is suggested...

Page 26: ...pany may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service 5 If the equipment is causing harm to the telephone network the telephone company may request to disconnect the equipment until...

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Page 29: ...y purchased it If you are discarding this product and not returning it for repair then you must ensure that it is discarded as specified by your supplier This product is not to be thrown away with everyday waste Directive 2002 96 EC Waste Electrical and Electronic Equipment E MAIL info visonic com INTERNET www visonic com VISONIC LTD 2013 D 303166 AmberLink USER GUIDE Rev 5 07 13 ...

Page 30: ...U S E R G U I D E Contact Visonic for further information Email info visonic com Tel 972 3 6456789 2013 Visonic Ltd All rights reserved AmberLink English User Guide D 303166 ...

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