Troubleshooting HA Issues
530-0267-00 Rev 02
7700 Flash Storage Platform Installation Guide 7.6.3.x
173
User authentication failed.
Error condition after issuing
enableha
CLI command due to
either an incorrect user login ID or
password were used.
Workaround: Verify the user login ID
and password and retry. If problem
persists, contact the network storage
administrator for proper user
credentials.
IPMI authentication failed
(RPC unspecified error/
timeout error).
(0x90021000)
Error condition after issuing
enableha
CLI command due to
either an incorrect IPMI login ID or
password were used.
Workaround: Verify the IPMI login ID
and password and retry. If problem
persists, contact the network storage
administrator for proper IPMI
credentials.
This option is already
enabled.
(0x80501421)
Error condition after issuing
enableha
CLI command when
HA is currently in an enabled
state.
Workaround: No problem occurs if
you do issue the enableha CLI
command when it is already enabled.
To verify the latest system status, use
the
getserverconfiginfo
CLI
command, which displays the status
of your failover servers, configuration
type, failover state, failover
suspended, and stretched cluster
enabled settings.
QoS is enabled on mg-a, but
disabled on mg-b. Must be
consistent to set up failover.
(0x0902490c)
Error condition after issuing
enableha
CLI command due to
a QoS error that resulted from an
operation inconsistently applied to
one MG, but not the other in a
failover pair.
Workaround: Ensure that the QoS
settings in the
ipstor.conf
file
match on both 7700 FSP Controllers.
Invalid configuration for
stretched cluster.
(0x80501451)
Error condition after issuing
enablestretchedcluster
CLI
command when an invalid
configuration was returned.
Workaround:
1) Disable HA and the configuration
repository using the
disableha
and
disableconfigurationreposito
ry
CLI commands.
2) Enable the configuration repository
and mirror using the
enableconfigurationrepositor
y
and
createmirror
CLI
commands.
3) Enable HA using the
enableha
CLI command and retry the stretched
cluster.
Error
Description
Workaround/Resolution
Table G.1 Troubleshooting HA CLI Issues(Continued)