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3.5” COMBO ION™ Drive
Hi-Speed Portable External Hard Drive

User Manual

Summary of Contents for Combo ION GHE135C

Page 1: ...3 5 COMBO ION Drive Hi Speed Portable External Hard Drive User Manual ...

Page 2: ...y solution from IOGEAR 2003 IOGEAR All Rights Reserved PKG M0042 IOGEAR the IOGEAR logo ION are trademarks or registered trademarks of IOGEAR Inc Microsoft and Windows are registered trademarks of Microsoft Corporation IBM is a registered trademark of international Business Machines Inc MAC Macintosh Apple are registered trademarks of Apple Computer Inc All other brand and product names are tradem...

Page 3: ... of Hard Drive ION Drive Setup Installation of ION Drive Software PC Installation of ION Drive Software Mac Device Removal Driver Removal Care Handling Trouble Shooting Technical Support Appendix Specifications Radio TV Interference Statement Limited Warranty 02 03 04 05 06 08 10 18 22 24 26 27 29 30 32 33 34 35 36 ...

Page 4: ... Combo ION Drive 1 Hi Speed USB 2 0 Type A to B Cable 1 FireWire 6 pin 6 pin Cable 1 IOGEAR Installation CD 1 Power Adapter 1 User Manual 1 Warranty Registration Card If any of the items are missing or damaged please contact your dealer immediately ...

Page 5: ...s FireWire also known as Sony s iLink or IEEE1394 developed by Apple Computer Inc is the latest connectivity standard for high speed digital devices like DV Camcorders Firewire has a data transfer rate up to 400Mbps Megabits per second and allows you to connect up to 63 separate devices simulta neously USB 2 0 is the next generation of USB connectivity providing additional bandwidth thus broadenin...

Page 6: ... USB 1 1 USB 2 0 Hot plug capable hot swappable Plug N Play Preformatted for your convenience so you are up and running in no time those with preinstalled drives The FireWire interface supports data transfer rates of up to 400 Mbps USB 2 0 interface supporting high speed data transfer rates of up to 480 Mbps Backward compatible with USB 1 1 specifications Compact size perfect for the mobile profes...

Page 7: ...antage all three connectivies FireWire USB 2 0 USB 1 1 Accessories Additional Products Combo USB 2 0 FireWire CardBus GUF202 Combo USB 2 0 FireWire PCI Card GUF3121 2 in 1 Hi Speed USB 2 0 Memory Bank GFR201 6 in 1 Hi Speed USB 2 0 Memory Bank GFR206 USB Flex Web Cam USB Flexable Web Camera GCA210U KVMP Switch 2 and 4 port USB KVMP switch GCS1712 14 IOGEAR 4 pin to 4 pin FireWire cable G2L13944 6 ...

Page 8: ...of USB 1 1 devices With the increase in speed USB 2 0 will offer increased functionality allowing more devices to share the increased bandwidth With the increase in demand for FireWire and USB 2 0 products IOGEAR decided to provide our customers with a total solution We have taken some of the top peripherals on the market and have upgraded them to the new FireWire and or USB 2 0 standard Today s c...

Page 9: ...y look up unfamiliar terms A few things should be mentioned before explaining the installation procedure All IOGEAR ION drives are tested before they are shipped The connectors on a FireWire and Hi Speed USB 2 0 cable designed in such a way as to prevent plugging the cable in upside down backwards or into a different type of connector At time of print most computers do not have Hi Speed USB 2 0 ca...

Page 10: ...8 Pictorial Introduction Front View 1 2 1 Power Light 2 On Off Switch 3 The IOGEAR Logo a mark of quality 3 ...

Page 11: ...9 Pictorial Introduction Back View 2 3 1 FireWire 6 pin port 2 Hi Speed USB 2 0 B port 3 Power Port 1 ...

Page 12: ...the enclosure model GHE135C please follow these instructions to install your 3 5 Hard Disk Drive OTHERWISE PROCEDETOPAGE18 WARNING Opening ION Drive s with built in Hard Drives GHD135C40 GHD135C60 etc WILLVOID YOURWARRANTY For assistance with your hard drive please contact your IOGEAR service support represen tative Hardware Installation Attention Please take all proper Electro Static Discharge ES...

Page 13: ...11 Step 3 Remove side panel in a backward direction Remove two screws in hard drive retention bracket Step 4 Installation of Hard Drive ...

Page 14: ...lation of Hard Drive Step 5 Remove hard drive retention bracket from enclosure Slide in an upward direction towards the top of the enclosure to free the drive bracket Lift the drive bracket out of the enclosure ...

Page 15: ...ts again 9 Installation of Hard Drive 1 Enclosure with one side panel attached 2 Side panel 3 Drive bracket 4 One small screw 5 Two long screws with nylon collar 6 AC adapter 7 AC adapter cord 8 USB 2 0 A to B cable 9 FireWire 6 pin to 6 pin cable 3 ...

Page 16: ...ve into the hard drive bracket Screw the four screws into the drive bracket that were provided with the hard drive Make sure you take all the necesssary steps to avoid ESD electric static discharge 14 Installation of Hard Drive ...

Page 17: ...of the hard drive with bracket attached Attach the power cable to the hard drive in the powere socket Attach the bracket with drive attached into the enclosure and seatoverthebaseplate Lineuptheholesinthebracket with the base plate Installation of Hard Drive 15 ...

Page 18: ...Installation of Hard Drive 16 Step 9 Insert two screws through bracket and tighten down bracket to base plate ...

Page 19: ...ep 10 Place side cover on enclosure and secure by sliding in forward direction Replace screw in side panel in bottom edge Step 11 Place assembled enclosure back into the base 17 Installation of Hard Drive ...

Page 20: ...vice releases OS patches security updates and all other OS updates provided by the respective developers Step 1 Plug the FireWire 6 pin connector into the back of the ION Drive Step 2 Plug the Power Adapter into the back of the ION Drive You must connect the power adapter in order to utilize the drive Note Before you begin please make sure that the power to the device and your computer has been tu...

Page 21: ...e or iLink connection please us a FireWire 4 pin m to 6 pin m cable IOGEAR part G2L1394 6 or you may pick one up at any local electronics store or catalog reseller Step 4 Plug the power adapter into a surge protector Step 5 Once complete turn the ION Drive and your computer on Your computer will automatically identify the ION Drive and load all necessary drivers ...

Page 22: ... 0 Installation Note Before you begin please make sure that the power to the device and your computer has been turned off For Windows 98SE users Insert the IOGEAR Installa tion CD into your computer s CD ROM tray before you be gin It is not necessary to install a driver under Windows 2000 ME XP or under any Mac OS Please refer to page 22 after completing the instructions on pages 20 and 21 1 2 ION...

Page 23: ...connector into your computer s USB 2 0 Port Step 4 Plug the power adapter into a surge protector Step 5 Once complete turn the ION Drive and your computer on Your computer will automatically identify the ION Drive and load all necessary drivers 21 ION Drive Setup ...

Page 24: ...ep 1 Once the ION Drive has been plugged in the following window should appear If the drive automatically loads you will not need to continue Click next to continue Step 2 In the next window please select Search for the best driver for this device and clicknextto continue ...

Page 25: ...23 Installation of ION Drive Software PC Step 3 The next window will allow you to point the driver search to a specific folder Please select the Specify a location button and Click Browse ...

Page 26: ...word and clickOK Click Continue when prompted Click Continue when prompted Select Destination Make sure to choose the partition that has your OS X installation on it Then clickOK Now clickNext at the next screen The computer will prompt you that the installation will require a reboot ClickContinue Installation For Mac OS X Users Only After installation completes click on Restart and computer reboo...

Page 27: ...25 Open Combo ION Drive Folder Open Mac OS 9 X folder Double Click on Install Cypress MSC Driver When complete clickOK Installation of ION Drive Software Mac For Mac OS 9 Users Only ...

Page 28: ...lug the ION Drive click on the green arrow on the lower right corner of the Window Step 2 A message of Safely Remove will appear click on this message to remove the device Step 3 The system will tell you that you can safely unplug your ION Drive now ...

Page 29: ...27 Driver Removal Driver Removal Step 1 Follow the path of Start Settings Control Panel Step 2 Click on Add Remove Programs ...

Page 30: ...operties will appear Select TPP Storage Driver then click Add Remove Step 4 Click on OK when the system ask you if you want to removedriver Step 5 After the removal of the driver select Restart Computer and click on Finish Driver Removal ...

Page 31: ...rive DO NOT move or bump the drive while it is operating DO NOT open the drive case for it will VOID your WARRANTY Keep all cables out of isles and off desktops where they can be hooked and pulled Keep the drive firmly secured in the shipping container when shipping the drive Keep the environment around the drive clean and free of excessive dust and chemicals Use a damp cloth to clean the drive NE...

Page 32: ...xtra Other Issues At the very least make sure your computer has all available updates provided by the manufacture of both your hardware and software Updates can be found athttp www versiontracker com orhttp www download com Upgrade your CPU firmware to the latest revision Please read all text on the download pages to determine which firmware update is appropriate for your computer Make sure you ha...

Page 33: ...upport department for your technical support needs SeagateTroubleShootingTip Set up the jumper on the Seagate drive to the SLAVE position Setting up your drive If for some reason you need to re partition your ION drive you will need to keep in mind that Windows limits the partition size that can be created through the USB interface to roughly 30GB when using the FAT32 file system If you have Windo...

Page 34: ...em and what you were doing when the problem occurred before calling Service Support The Service Support representative will be able to serve you much quicker if you are prepared to answer the following questions listed below 1 What version of OS are you using 2 What type of computer are you using 3 Can the problem be reproduced If so what are the steps necessary to reproduce the problem 4 When doe...

Page 35: ... disk icon it tells finder to display information related to that disk Mount Makes the computer aware of a disk Power Adapter Port The plug on the ION Drive into which the power cord is plugged into Service Support The team of IOGEAR employees dedicated to help you resolve your technical issues Spin down The act of the disk inside the drive or cartridge ceasing its rotation Spin up The act of the ...

Page 36: ...34 Specifications Product Specifications MODEL GHE135C GHD135C XXX ...

Page 37: ...en tested and found to comply with the limits for a Class B computing device pursuant to Subpart J of Part 15 of FCC Rules which are designed to provide reasonable protection against such interference when operated in a commercial environment Operation of this equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to take whatever...

Page 38: ...esentation expressed implied or statutory with respect to the contents or use of this documentation and especially disclaims its quality performance merchantability or fitness foranyparticularpurpose The direct vendor also reserves the right to revise or update the device or documentation without obligation to notify any individual or entity of such revisions or updates For further inquires please...

Page 39: ...23 Hubble Irvine CA 92618 P 949 453 8782 F 949 453 8785 www iogear com Contact info ...

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