QNAP TS-h1290FX User Manual Download

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TS-h1290FX

User Guide

Document Version: 1

20/01/2022

Summary of Contents for TS-h1290FX

Page 1: ...TS h1290FX User Guide Document Version 1 20 01 2022 ...

Page 2: ...ystem Fans 24 Expansion Unit Installation 27 QuTS hero Installation 31 Installing QuTS hero Using Qfinder Pro 32 Installing QuTS hero Using the Cloud Key 34 4 Basic Operations Power Button 37 Reset Button 37 USB One Touch Copy Button 38 LCD Panel 38 LCD Panel Buttons 38 Viewing TCP IP Settings 38 Configuring TCP IP Settings 39 Viewing Drive Information 39 Viewing Shared Folder Information 39 Viewi...

Page 3: ...covering Unintentionally Removed Healthy Drives 48 Support and Other Resources 48 7 Glossary Cloud Key 49 myQNAPcloud 49 myQNAPcloud Link 49 Qfinder Pro 49 QuTS hero 49 8 Notices Limited Warranty 50 Disclaimer 50 GNU Public License 50 CE Notice 58 UKCA Notice 58 FCC Notice 58 VCCI Notice 59 BSMI Notice 59 SJ T 11364 2006 59 2 ...

Page 4: ...tems This guide also assumes that the user is trained to recognize hazards including the appropriate actions the user needs to take to prevent personal injury and damage to data and property Document Conventions Symbol Description Notes provide default configuration settings and other supplementary information Important notes provide information on required configuration settings and other critica...

Page 5: ...arning If your QNAP product has hardware defects return the product to QNAP or a QNAP authorized service center for maintenance or replacement Any attempt to repair or perform maintenance procedures on the product by you or an unauthorized third party invalidates the warranty QNAP is not responsible for any damage or data loss caused by unauthorized modifications and installation of unsupported th...

Page 6: ...2 x 2 5 inch U 2 NVMe PCIe Gen 4 SATA Drive compatibility 2 5 inch bays 2 5 inch SATA hard disk drives 2 5 inch SATA solid state drives 2 5 inch U 2 NVMe PCIe Gen 4 solid state drives Tip For the list of compatible drive models go to https www qnap com compatibility SSD cache acceleration support 2 5 inch drive bays 1 12 Hot swapping 2 5 inch drive bays 1 12 Network 2 5 Gigabit network interface 2...

Page 7: ... mm 6 18 x 14 48 x 14 25 in Net weight 8 99 kg 19 82 lbs Others Power supply unit 1 x 750W 100 240V System battery CR2032 lithium battery 3V 225 mAh Sound level 23 1 dB A Note The sound level was tested at a bystander position which is within one meter of the NAS The test NAS operated at low speed with the maximum number of drives installed Fans System Fans 2 x 92 mm 12V DC fans CPU Fan 1 x 80mm 1...

Page 8: ...nstallation Guide QIG 1 Components Front Panel No Component No Component 1 LCD panel 7 USB One Touch Copy button 2 LCD enter button 8 Power button 3 LCD select button 9 Expansion unit LED 4 Drive status LED 10 LAN LED 5 Drive activity LED 11 System status LED 6 USB 3 2 Gen 1 One Touch Copy Type A port TS h1290FX User Guide Product Overview 7 ...

Page 9: ...or engineering purposes 3 System fan 2 10 Reset button 4 Power input 11 Kensington security slot 5 25 Gigabit Ethernet activity LED 12 2 5 Gigabit Ethernet ports RJ45 6 25 Gigabit Ethernet speed LED 13 2 5 Gigabit Ethernet activity LED 7 25 Gigabit Ethernet ports SFP28 14 2 5 Gigabit Ethernet speed LED TS h1290FX User Guide Product Overview 8 ...

Page 10: ...nnel B DIMM 1 11 System fan 1 4 Memory slot 5 Channel A DIMM 1 12 System fan 2 5 Memory slot 4 Channel E DIMM 1 13 PCIe slot 1 PCIe 4 0 x16 6 Memory slot 3 Channel F DIMM 1 14 PCIe slot 2 PCIe 4 0 x16 7 Memory slot 2 Channel G DIMM 1 15 PCIe slot 3 PCIe 4 0 x8 8 Memory slot 1 Channel H DIMM 1 16 PCIe slot 4 PCIe 4 0 x16 TS h1290FX User Guide Product Overview 9 ...

Page 11: ... that the drives and other internal system components have cooled before touching them Observe electrostatic discharge ESD procedures to avoid potential injury or damage to components Power To reduce the risk of fire or electric shock ensure that you only connect the power cord to a properly grounded electrical outlet To avoid serious injuries a trained service technician must disconnect all PSU c...

Page 12: ...at may obstruct NAS ventilation or apply pressure to the NAS or power cord Hardware and peripherals Storage drives For the list of compatible drive models go to https www qnap com compatibility Network cable Tools Phillips 1 or 2 screwdriver Anti static wrist strap Setting Up the NAS Important Read all safety requirements and information carefully before setting up the NAS or installing NAS compon...

Page 13: ...nsion Units 5 Connect the power cord and all applicable cables 6 Power on the NAS For details see Power Button 7 Install QuTS hero For details see QuTS hero Installation 8 Log on to QuTS hero If QuTS hero finds unused disks in your NAS it will ask you to initialize these disks Click Initialize to start the process TS h1290FX User Guide Product Overview 12 ...

Page 14: ...trostatic discharge ESD procedures to avoid damage to components Moving fan blades Keep your hands and other body parts away from moving fan blades Other moving components Keep your hands and other body parts away from other moving components Tip The TS h1290FX is compatible with 2 5 inch U 2 NVMe PCIe solid state drives SATA solid state drives and SATA hard disk drives 1 Power off the NAS 2 Remov...

Page 15: ...c Pull the tray out 3 Install a drive on the tray a Place the drive on the tray so that the nodules on the sides of the drive are aligned with the indentations on the sides of the tray TS h1290FX User Guide Installation and Configuration 14 ...

Page 16: ...ure it to the drive tray 4 Load the tray into the bay a Insert the tray into the bay b Push the handle c Optional Insert the drive tray key and turn clockwise to lock the drive tray TS h1290FX User Guide Installation and Configuration 15 ...

Page 17: ...lity You can purchase QNAP memory modules from authorized resellers Important QNAP recommends installing modules in groups of eight Ensure that all eight modules are identical Warning Observe electrostatic discharge ESD procedures to avoid damage to components Moving fan blades Keep your hands and other body parts away from moving fan blades Other moving components Keep your hands and other body p...

Page 18: ...5 Remove an existing module a Push the retention clips outward simultaneously to release the module b Verify that the module is completely released from the slot Warning Attempting to remove a module that is not completely released may damage the module and the motherboard c Hold the module by the edges d Carefully slide the module out of the slot TS h1290FX User Guide Installation and Configurati...

Page 19: ...l a new module a Align the notch with the ridge in the slot b Insert the module into the slot c Verify that the metal connectors are completely inserted into the slot d Carefully press down on the module until the retention clips lock the module into place TS h1290FX User Guide Installation and Configuration 18 ...

Page 20: ...stalling Expansion Cards The TS h1290FX series supports selected expansion cards QNAP branded expansion cards purchased from the company website are shipped with the brackets necessary to fit the TS h1290FX series Warning Only qualified personnel should perform the following steps Failure to follow instructions can result in serious injury or death Observe electrostatic discharge ESD procedures to...

Page 21: ... from the electrical outlet 3 Disconnect all cables and external attachments 4 Remove the case cover a Loosen the screws b Slide the cover back c Lift the cover off the device 5 Remove the PCIe cover a Remove the screw that secures the cover to the bracket b Pull the cover away from the slot TS h1290FX User Guide Installation and Configuration 20 ...

Page 22: ...ket to the expansion card a Remove all screws of the existing bracket b Carefully pull the bracket away from the card c Attach the full height bracket to the card using the same screws TS h1290FX User Guide Installation and Configuration 21 ...

Page 23: ... move 7 Install the expansion card a Hold the card by the edges b Insert the card into the slot c Attach the screw d Optional Attach the PCIe power connector to the expansion card TS h1290FX User Guide Installation and Configuration 22 ...

Page 24: ...inserting the card into the slot 8 Attach the case cover a Place the cover on the device b Slide the cover forward c Tighten the screws 9 Connect all cables and external attachments 10 Connect the power cord to the electrical outlet TS h1290FX User Guide Installation and Configuration 23 ...

Page 25: ... hands and other body parts away from other moving components 1 Power off the device 2 Disconnect the power cord from the electrical outlet 3 Disconnect all cables and external attachments 4 Remove the case cover a Loosen the screws b Slide the cover back c Lift the cover off the device 5 Remove the fan module TS h1290FX User Guide Installation and Configuration 24 ...

Page 26: ...isconnect the fan cable from the system board c Carefully pull the fan module away fom the system board 6 Install a new fan module a Insert the module into the chassis b Connect the fan cable to the system board TS h1290FX User Guide Installation and Configuration 25 ...

Page 27: ...the screws that secure the fan module to the chassis 7 Attach the case cover a Place the cover on the device b Slide the cover forward c Tighten the screws TS h1290FX User Guide Installation and Configuration 26 ...

Page 28: ...horized reseller For details go to https shop qnap com For the list of compatible expansion units and the maximum number of applicable expansion units go to https www qnap com go compatibility expansion Expansion Unit Model Description Required Accessories TL R1620Sep RP Uses a SAS 12 Gbps SFF 8644 interface Supports SAS SATA HDD SSD One of the following storage expansion cards QXP 820S B3408 QXP ...

Page 29: ...R1200C RP Uses a USB 3 2 Gen 2 Type C interface Supports SATA HDD SSD USB 3 2 Gen 2 Type A to Type C cable RAIL B02 TL D400S Uses a SATA 6 Gbps SFF 8088 interface Supports SATA HDD SSD 1 x SFF 8088 connector cable QXP 400eS A1164 host bus adapter TL D800S Uses a SATA 6 Gbps SFF 8088 interface Supports SATA HDD SSD 2 x SFF 8088 connector cables QXP 800eS A1164 host bus adapter TL D1600S Uses a SATA...

Page 30: ... the expansion units to the device using the following topology QNAP recommends always using dual path configuration to prevent storage downtime due to expansion unit failure or cable disconnection Single path configuration should be used only in a situation where it is not possible to use dual path configuration 3 Power on the expansion units 4 Verify that the expansion units are recognized by th...

Page 31: ...party host bus adapters are not compatible with QNAP JBOD enclosures 3 Connect the expansion units to the NAS using the following topology 4 Power on the SATA JBOD expansion units 5 Power on the NAS 6 Verify that the expansion units are recognized by the NAS a Log on to QuTS hero as administrator b Go to Main Menu Storage Snapshots Overview System c Verify that the expansion units are listed Conne...

Page 32: ...t the expansion units are recognized by the NAS a Log on to QuTS hero as administrator b Go to Main Menu Storage Snapshots Overview System c Verify that the expansion units are listed QuTS hero Installation The TS h1290FX uses the QNAP QuTS hero operating system You can install QuTS hero using any of the following methods TS h1290FX User Guide Installation and Configuration 31 ...

Page 33: ... the internet the option to install QTS will appear in the Smart Installation Guide wizard using any of the methods in the table You can also manually download the QTS firmware from https download qnap com Warning QuTS hero and QTS use different file systems Switching operating systems will reset the NAS and delete all data Installing QuTS hero Using Qfinder Pro Warning Installing QuTS hero delete...

Page 34: ...aracters The password supports all ASCII characters 8 Click Next 9 Specify the time zone date and time Tip QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time UTC standard 10 Click Next The Configure the network settings screen appears 11 Select Obtain an IP address automatically DHCP 12 Click Next The Cross platform file transfer service scree...

Page 35: ...web page to specify the Cloud Key on the NAS The installation wizard opens in the default web browser 5 Create an account or sign in to myQNAPcloud Note You must return to this page to complete the installation after creating an account 6 Specify the myQNAPcloud device name for the NAS Note The myQNAPcloud device name is used when remotely accessing the NAS For security purposes the myQNAPCloud Li...

Page 36: ... A to Z a to z numbers 0 to 9 and hyphens but cannot end with a hyphen Password Specify an administrator password with 1 to 64 characters The password supports all ASCII characters 12 Click Next 13 Specify the time zone date and time Tip QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time UTC standard 14 Click Next The Configure the network set...

Page 37: ...installed 22 Optional Click Go to NAS Management Tip Click Go to NAS Management to set more advanced QuTS hero configurations and settings For details see QuTS hero User Guide TS h1290FX User Guide Installation and Configuration 36 ...

Page 38: ...ters without special characters For example if the first MAC address is 00 08 9B F6 15 75 then the admin password would be 00089BF61575 Note You can find the first MAC address with Qfinder Pro or attached to a label on the device listed as MAC1 TCP IP configuration Obtain IP address settings automatically via DHCP Disable jumbo frames If port trunking is enabled multi LAN models only the port trun...

Page 39: ...ice Configure or change the LCD panel password View and configure network settings View information on the system physical disks and shared folders LCD Panel Buttons Button Usage Enter Display a configuration screen Move to the next item on the configuration screen Select Move to the next item on a menu Modify a value on a configuration screen Viewing TCP IP Settings You can view the following set...

Page 40: ...e network settings 6 Press Select and then Enter to configure the settings For details see Front Panel Viewing Drive Information The LCD panel can display the temperature and capacity of each drive installed in the NAS 1 Press Enter or Select The panel displays the NAS name and QuTS hero version 2 Press and hold Enter for two seconds The panel displays Main Menu 1 TCP IP 3 Press Enter repeatedly u...

Page 41: ... TCP IP 3 Press Enter repeatedly until the panel displays Main Menu 4 System 4 Press and hold Enter The panel displays the CPU and system temperature 5 Press and hold Select The panel displays the system fan speed Restarting the NAS 1 Press Enter or Select The panel displays the NAS name and QuTS hero version 2 Press and hold Enter for two seconds The panel displays Main Menu 1 TCP IP 3 Press Ente...

Page 42: ... overheated CPU Overheat CPU has overheated Network Lost LAN 1 and LAN 2 disconnected in failover or load balancing mode LAN number Lost LAN number has disconnected HDD Failure Drive has failed Shared Folder number Full Shared folder is full HDD Ejected Drive has ejected Shared Folder number Degraded Shared folder number is in degrade mode Shared Folder number Unmounted Shared folder number has un...

Page 43: ...l capacity The system fan is not functioning An error occurred when accessing read write the data A bad sector is detected on the hard drive The device is in degraded read only mode two member drives failed in RAID 5 or RAID 6 but the data can still be read A hardware self test error occurred Flashes red every 0 5 seconds The device is in degraded mode one member drive failed in RAID 1 RAID 5 or R...

Page 44: ...es orange The device is being accessed from the network Off There is no network connection 25 Gigabit Ethernet speed Green The network connection is operating at 25 Gbps Orange The network connection is operating at 10 Gbps or 1 Gbps Off There is no network connection 25 Gigabit Ethernet activity Orange A network connection has been established Flashes orange Data is being transmitted Off There is...

Page 45: ...acity A shared folder status error occurred A drive is plugged in or out 1 The NAS is powering off The NAS was powered on successfully and is ready Long and short beeps 1 long and 2 short beeps The JBOD expansion unit has been removed Powering Off the NAS 1 Press Enter or Select The panel displays the NAS name and QuTS hero version 2 Press and hold Enter for two seconds The panel displays Main Men...

Page 46: ...icient free drive bays to accommodate all the drives that you are migrating from the source NAS For NAS models that do not support NAS migration see How to Migrate Data and Folder Permissions between QTS and QuTS hero with HBS3 Status and Setting Changes After NAS Migration The status of NAS data and settings varies after migration Data and Settings After NAS Migration Registered myQNAPcloud name ...

Page 47: ...s Some multimedia features are disabled by default Migrating a NAS Important Before performing NAS migration ensure that you understand all requirements and possible changes after migration For details see the following topics NAS Migration Requirements Status and Setting Changes After NAS Migration 1 Power off the source NAS and the destination NAS 2 Remove the drives Important QNAP recommends fo...

Page 48: ... RAID 6 4 One or two member drives fail RAID 10 4 Must be an even number One or two member drives in two different pairs fail RAID 50 6 One disk per subgroup fails RAID 60 8 Two disks per subgroup fail Triple Mirror Multiple of 3 For example 3 6 9 12 disks and so forth One or two member drives fail RAID TP 5 One two or three member drives fail 1 Log on to QuTS hero 2 Go to Main Menu Storage Snapsh...

Page 49: ...D 10 No 4 Must be an even number One or two member drives in two different pairs fail RAID 50 Yes 6 One disk per subgroup fails RAID 60 Yes 8 Two disks per subgroup fail Triple Mirror Yes Multiple of 3 For example 3 6 9 12 disks and so forth 2 RAID TP Yes 5 3 Support and Other Resources QNAP provides the following resources Resource URL Documentation https download qnap com Compatibility List http...

Page 50: ...d myQNAPcloud Link myQNAPcloud Link Enables you to access QNAP devices over the internet without configuring complex port forwarding settings Qfinder Pro QNAP utility that lets you locate and access QNAP NAS devices in your local area network QuTS hero QNAP NAS operating system featuring ZFS file system TS h1290FX User Guide Glossary 49 ...

Page 51: ...on QNAP makes no warranty or representation expressed implied or statutory with respect to its products or the contents or use of this documentation and all accompanying software and specifically disclaims its quality performance merchantability or fitness for any particular purpose QNAP reserves the right to revise or update its products software or documentation without obligation to notify any ...

Page 52: ...d this version of the GPL to prohibit the practice for those products If such problems arise substantially in other domains we stand ready to extend this provision to those domains in future versions of the GPL as needed to protect the freedom of users Finally every program is threatened constantly by software patents States should not allow patents to restrict development and use of software on g...

Page 53: ...he work The Corresponding Source need not include anything that users can regenerate automatically from other parts of the Corresponding Source The Corresponding Source for a work in source code form is that same work 3 Basic Permissions All rights granted under this License are granted for the term of copyright on the Program and are irrevocable provided the stated conditions are met This License...

Page 54: ...ure extensions of the covered work and which are not combined with it such as to form a larger program in or on a volume of a storage or distribution medium is called an aggregate if the compilation and its resulting copyright are not used to limit the access or legal rights of the compilation s users beyond what the individual works permit Inclusion of a covered work in an aggregate does not caus...

Page 55: ...ification has been made If you convey an object code work under this section in or with or specifically for use in a User Product and the conveying occurs as part of a transaction in which the right of possession and use of the User Product is transferred to the recipient in perpetuity or for a fixed term regardless of how the transaction is characterized the Corresponding Source conveyed under th...

Page 56: ...g where to find the applicable terms Additional terms permissive or non permissive may be stated in the form of a separately written license or stated as exceptions the above requirements apply either way 9 Termination You may not propagate or modify a covered work except as expressly provided under this License Any attempt otherwise to propagate or modify it is void and will automatically termina...

Page 57: ...aragraphs a patent license is any express agreement or commitment however denominated not to enforce a patent such as an express permission to practice a patent or covenant not to sue for patent infringement To grant such a patent license to a party means to make such an agreement or commitment not to enforce a patent against the party If you convey a covered work knowingly relying on a patent lic...

Page 58: ...later version applies to it you have the option of following the terms and conditions either of that numbered version or of any later version published by the Free Software Foundation If the Program does not specify a version number of the GNU General Public License you may choose any version ever published by the Free Software Foundation If the Program specifies that a proxy can decide which futu...

Page 59: ...rference 2 This device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates ...

Page 60: ...ienced radio television technician for help Important Any modifications made to this device that are not approved by QNAP Systems Inc may void the authority granted to the user by the FCC to operate this equipment VCCI Notice VCCI B BSMI Notice SJ T 11364 2006 本产品符合中国 RoHS 标准以下表格标示此产品中某有毒物质的含量符合中国 RoHS 标准规定的限量要求本产品上会附有环境友好使用期限的标签此期限是估算这些物质不会有泄漏或突变的年限本产品可能包含有较短的环境友好使用期限的可替换元件像是电池或灯管这些元件将...

Page 61: ...0 0 0 0 显示 0 0 0 0 0 0 印刷电路板 0 0 0 0 0 0 金属螺帽 0 0 0 0 0 0 电缆组装 0 0 0 0 0 0 风扇组装 0 0 0 0 0 0 电力供应组装 0 0 0 0 0 0 电池 0 0 0 0 0 0 O 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ T11363 2006 标准规定的限量要求以下 X 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ T11363 2006 标准规定的限量要求 TS h1290FX User Guide Notices 60 ...

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