Annex
72
VideoJet 400
No picture transmis-
sion to remote station.
Defective camera.
Connect local monitor and check
camera function.
Faulty cable connection.
Check all leads, plugs, contacts and
connections.
No audio transmission
to outstation.
Defective hardware.
Check perfect functioning of all audio
devices connected.
Faulty cable connection.
Check all leads, plugs, contacts and
connections.
Faulty configuration.
Check configuration of audio settings
(interface, audio level and coding
mode).
Audio voice connection is
occupied by another receiver.
Wait until the connection is free and
dial again.
VideoJet
does not
report an alarm.
Alarm input not selected.
Select alarm input on configuration
page alarm settings.
No alarm action selected.
Select alarm action on configuration
page alarm settings. If necessary
change IP address and e-mail address.
Not possible control
PTZ cameras or other
devices.
Cable connection between the
RS232 interfaces and the con-
nected device is incorrect.
Check all cable connections and
ensure all plugs are properly plugged
in.
The interface parameters con-
flict with the other devices con-
nected.
Make sure the settings of the devices
involved agree with each other.
VideoJet
is not
ready for operation
after firmware upload.
Voltage failure while the
update file is being pro-
grammed.
Replace the device and have it
checked by VCS.
Problem
Possible causes
Suggested remedy
