Ulvac UTM2300 Series, Instruction Manual

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SECTION 10 WARRANTY CLAUSES
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10
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Warranty Clauses
This product was shipped after rigid company inspection. However, in case any failure occurs
under ULVAC’s responsibility, such as defect in manufacturing and damage during
transportation, Buyer shall inform ULVAC, Inc. or the local ULVAC representatives. ULVAC will
repair or exchange it at free of charge.
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Warranty Items
a) This equipment.
b) Attached part just after the delivery.
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Duration of Guarantee
a) Domestic business in Japan : one year after shipping date from ULVAC.
b) Direct export transaction : one year after date of B/L.
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Warrantee Scope
a) Domestic business in Japan :
• Product, which has damage, caused by a failure on delivery.
• Products not satisfying the standard specifications although this product is used under the
service conditions described in this document such as temperature range and power etc.
b) Direct export transaction:
• Product, which has damage, caused by a failure on delivery.
In the case of direct export transactions, it shall comply with the guarantee range of trade
transaction conditions (INCOTERMS etc) stipulated at individual transactions.
• Products not satisfying the standard specifications although this product is used under the
service conditions described in this document such as temperature range and power etc.
○
Response Procedure
a) Domestic business in Japan :
ULVAC send a replacement or Buyer return the defective items to ULVAC, Inc. or to the
Nearest ULVAC Techno, Ltd. for repair. If field service is required, Buyer shall ask ULVAC,
Inc. or the local ULVAC representatives.
b) Direct export transaction :
ULVAC send a replacement or Buyer return the defective items to ULVAC, Inc. or to the
local ULVAC representatives for repair. Return charge shall be paid by Buyer.