Toshiba Satellite M40X-119 User Manual Download Page 139

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User’s Manual

9-3

Troubleshooting

Hardware and system checklist

This section discusses problems caused by your computer’s hardware or

attached peripherals. Basic problems may occur in the following areas:

Software

The problems may be caused by your software.

If you cannot load a software package, the media

may be damaged or the program might be

corrupted. Try loading another copy of the

software.
If an error message appears while you are using

a software package, check the software

documentation. These documents usually include

a problem solving section or a summary of error

messages.
Next, check any error messages in the OS

documentation.

Hardware

If you cannot find a software problem, check your

hardware. First run through the items in the

preliminary checklist above. If you still cannot

correct the problem, try to identify the source.

The next section provides checklists for individual

components and peripherals.

■

System start-up

■

PC Card

■

Self test

■

Printer

■

Power

■

Monitor

■

Overheating power down

■

Sound system

■

AC Power

■

Pointing device

■

Battery

■

USB

■

Password

■

LAN

■

Keyboard

■

Standby/Hibernation

■

LCD panel

■

Memory expansion

■

Hard disk drive

■

Modem

■

Memory cards

■

i.LINK (IEEE1394)

■

Wireless LAN

■

DVD Super Multi drive

■

CD-RW/DVD-ROM drive

■

Diskette drive

■

Real Time Clock

Summary of Contents for Satellite M40X-119

Page 1: ...TOSHIBA M40X Series TOSHIBA M40X Series User s Manual ...

Page 2: ...protected by the copyright laws if you use the screen mode switching functions e g Wide mode Wide Zoom mode etc of this product to display enlarged images video at coffee shops or hotels for the purposes of profits or providing these to the public Disclaimer This manual has been validated and reviewed for accuracy The instructions and descriptions it contains are accurate for the TOSHIBA M40X seri...

Page 3: ...iod of time with the base resting directly on your body With extended operation heat can potentially build up in the base Allowing sustained contact with the skin could cause discomfort or eventually a burn Do not attempt to service the computer yourself Always flow installation instructions closely Do not carry a battery in your pocket purse or other container where metal objects such as car keys...

Page 4: ...mputer When traveling with the hard drive removed from the computer wrap the drive in a non conducting material such as cloth or paper If you have the drive checked by hand be ready to install the drive in the computer Your can put the hard drive through an X ray security machine but never but the drive through a metal detector When traveling do not place the computer in overhead storage compartme...

Page 5: ...f fire use only No 26 AWG or larger telecommunication line cord When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following Use only the battery pack that came with the computer or an optional battery pack Use of wrong battery could damage your computer TOSHIBA assumes no liability fo...

Page 6: ...ence by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help EMC Regulatory Information Contact Only peripherals complying with the FCC class ...

Page 7: ...The classification label with the following sentence is affixed to the surface of the drive CLASS 1 LASER PRODUCT LASER KLASSE 1 LUOKAN 1 LASERLAITE APPAREIL A LASER DE CLASSE 1 KLASS 1 LASER APPARAT TOSHIBA declares that the product Toshiba M40X conforms to the following Standards This product is labelled with the CE Mark in accordance with the related European Directives notably Electromagnetic ...

Page 8: ...fied to comply with the requirement pursant to IEC 825 and EN60825 on class 1 laser product This computer is equipped with one of the optical drive in the following list according to the model Manufacturer Type Panasonic Communications Co LTD CD RW DVD ROM UJDA760 TEAC CD RW DVD ROM DW 224E TOSHIBA Samsung Storage Technology CD RW DVD ROM TS L462A Panasonic Communications Co LTD DVD Super Multi UJ...

Page 9: ...cation Use of controls adjustments or the performance of procedures other than those specified may result in hazardous radiation exposure To prevent direct exposure to the laser beam do not try to open the enclosure CAUTION This appliance contains a laser system and is classified as a CLASS 1 LASER PRODUCT To use this model properly read the instruction manual carefully and keep this manual for yo...

Page 10: ...ilve udsat for utilladellg kraftig stråling APPARATET BOR KUN ÅBNES AF FAGFOLK MED SÆRLIGT KENDSKAB TIL APPARATER MED LASERSTRÅLER Indvendigt i apparatet er anbragt den her gengivne advarselsmækning som advarer imod at foretage sådanne indgreb i apparatet at man kan komme til at udsætte sig for laserstråling OBS Apparaten innehåller laserkomponent som avger laserstråining överstigande gränsen för ...

Page 11: ...the user guide for more details The hookflash timed break register recall function is subject to separate national type approvals It has not been tested for conformity to national type regulations and no guarantee of successful operation of that specific function on specific national networks can be given Important Notice Copyrighted works including but not limited to music video computer program ...

Page 12: ...h the computer for a long time if you rest the computer on your lap for example your skin might suffer low heat injury If the computer has been used for a long time avoid direct contact with the metal plate supporting the I O ports It can become hot The surface of the AC adapter can become hot when in use This condition does not indicate a malfunction If you need to transport the AC adapter discon...

Page 13: ...of computer at temperatures outside the range of 5 ºC to 30 ºC 41ºF to 86 ºF or 25 ºC 77 ºF at high altitude all temperature references are approximate and may vary depending on the specific computer model please refer to your Resource Guide CPU performance may also vary from specifications due to design configuration Under some conditions your computer product may automatically shut down This is ...

Page 14: ... Microsoft Windows Operating System and or pre installed software applications or media content Actual formatted capacity may vary Non applicable Icons Certain notebook chassis are designed to accommodate all possible configurations for an entire product series Your selected model may not have all the features and specifications corresponding to all of the icons or switches shown on the notebook c...

Page 15: ...ce that the system PC plus options cables still fulfils the required standards To avoid general EMC problems the following guidance should be noted Only CE marked options should be connected implemented Only best shielded cables should be connected Working environment This product was designed to fulfill the EMC Electromagnetic Compatibility requirements to be observed for so called Residential co...

Page 16: ...oom otherwise you could be held responsible for any ensuing interference Information on the secure writing of optical disc Even if your software gives no indication that any problems have occurred you should always check to ensure that information has been successfully stored on recordable optical disc CD R CD RW and so forth Wireless LAN and your Health Wireless LAN products like other radio devi...

Page 17: ... to use or disability of the product we do not take any responsibility For damage occurring due to non observance of the contents described in the instruction manual we do not take any responsibility For damage occurring due to erroneous operation or hang up caused by use in combination with products not related to our company we do not take any responsibility Usage Restrictions Do not use the Wir...

Page 18: ...rn ON the Wireless Communication switch in aircraft or in places that generate or can generate radio interference Radio waves can potentially affect them causing an accident due to malfunction Monitor possible radio interference or other troubles to other equipment while the product is used If any effect is caused turn OFF the Wireless Communication switch Otherwise radio waves can potentially aff...

Page 19: ...ur Front with the display closed 2 1 Left side 2 2 Right side 2 2 Back side 2 4 Underside 2 5 Front with the display open 2 6 System Status Indicators 2 8 Keyboard Indicators 2 9 Optical Disc drive 2 9 Chapter 3 Getting Started Setting up your work space 3 1 Connecting the AC adapter 3 5 Opening the display 3 6 Turning on the power 3 6 Starting up for the first time 3 7 Turning off the power 3 7 R...

Page 20: ...irtual Sound 4 26 TV Out 4 27 Setting up more than one display 4 27 Cleaning the computer 4 27 Media Care 4 28 Moving the computer 4 29 Chapter 5 The Keyboard Typewriter keys 5 1 F1 F12 function keys 5 2 Soft keys Fn key combinations 5 2 Hotkeys 5 3 Windows special keys 5 4 Keypad overlay 5 5 Generating ASCII characters 5 6 Chapter 6 Power and Power Up Modes Power conditions 6 1 Power indicators 6...

Page 21: ...C adapter 8 10 Parallel printer 8 11 External monitor 8 11 Television 8 12 i LINK IEEE1394 8 12 Security lock 8 14 Chapter 9 Troubleshooting Problem solving process 9 1 Hardware and system checklist 9 3 TOSHIBA support 9 17 Appendix A Specifications Appendix B Display Modes Appendix C AC Power Cord and Connectors Appendix D If your computer is stolen Glossary ...

Page 22: ...xxii TOSHIBA M40X Series ...

Page 23: ...uter user please continue reading the preface to learn how this manual is organized then become acquainted with this manual by browsing through its pages Be sure to look over the Special features section of the Introduction to learn about features that are uncommon or unique to the computer Manual contents This manual has nine chapters four appendices and a glossary Chapter 1 Introduction is an ov...

Page 24: ...nd whenever necessary for clarity abbreviations are enclosed in parentheses following their definition For example Read Only Memory ROM Acronyms are also defined in the Glossary Icons Icons identify ports dials and other parts of your computer The indicator panel also uses icons to identify the components it is providing information on Keys The keyboard keys are used in the text to describe many c...

Page 25: ...BC Names of windows or icons or text generated by the computer that appears on its display screen is presented in the type face you see to the left Pay attention A caution informs you that improper use of equipment or failure to follow instructions may cause data loss or damage your equipment Please read A note is a hint or advice that helps you make best use of your equipment ...

Page 26: ...xxvi TOSHIBA M40X Series Preface ...

Page 27: ...rials for future use Check to make sure you have all the following items Hardware TOSHIBA M40X Series Portable Personal Computer Universal AC Adapter and Power Cord USB Floppy Disk Drive provided with some models Modular cable for modem provided with some models Basic features are described in a separate pamphlet Some of the features described in this manual may not function properly if you use an...

Page 28: ...emory Card Format TOSHIBA Acoustic Silencer TOSHIBA HW Setup TOSHIBA Accessibility TOSHIBA Virtual Sound TOSHIBA Hotkey Utility TOSHIBA Password Utility Online Manual Backup Media and Addtional Software Product Recovery Disc Additional Software CD Express Media Player Recovery CD indicates an optional part that is dependant on the model purchased Documentation TOSHIBA M40X Series Personal Computer...

Page 29: ...he model you purchased Mobile Intel Celeron M Processor 350J 360J 370 Intel Pentium M Processor 730 740 750 760 770 Mobile Intel 915PM 915GM 910GML Express Chipset ATI MOBILITYTM RADEON X300 X600 X600SE GPU Chipset Built in controller depends on the model you purchased ENE KB910 for Keyboard Controller Battery management Unit and RTC TI PCI4510R Card Bus PCMCIA control or TI PCI7411 Card Bus PCMCI...

Page 30: ...ed through memory expansion slot You need to remove existing SO DIMM if SO DIMM is installed in memory expansion slot Maximum upgradable system memory depends on the model you purchased L2 Cache 1MB L2 Cache Intel Celeron M Processor 2MB L2 Cache Intel Pentium M Processor Video RAM Depending on the model you purchased Up to128 MB integrated solution and shared with main memory for Intel 915GM 910G...

Page 31: ...al battery to back up the internal Real Time Clock RTC and calender It is good with no external power source for 1 month on average AC adapter The universal AC adapter provides power to the system and recharges the batteries when they are low It comes with a detachable power cord External USB Floppy Disk Drive depends on the model purchased A TouchPad and control buttons in the palm rest enable co...

Page 32: ... a full size CD RW DVD ROM module that lets you record data to rewritable CD CD RWs as well as run either 12cm 4 72 or 8cm 3 15 CD DVDs without using an adapter It reads DVD ROMs at maximum 8 speed and CD ROMs at maximum 24 speed It writes CD R at up to 24 speed CD RW at up to 24 speed This drive supports the same formats as the DVD ROM drive DVD ROM DVD Video DVD R DVD RW CD R CD RW CD DA CD Text...

Page 33: ...um 8 speed and CD ROMs at maximum 24 speed It writes CD R at up to 24 speed CD RW at up to 10 speed DVD R at maximum 8 speed DVD RW at maximum 4 speed DVD R at maximum 8 speed DVD RW at maximum 4 speed and DVD RAM at maximum 3 speed This drive supports the same formats as the DVD ROM drive DVD ROM DVD Video DVD R DVD RW DVD R DVD RW CD DA CD Text CD R CD RW DVD RAM Photo CD single multi session CD...

Page 34: ...2 4 speed and DVD RAM at maximum 3 speed This drive supports the same formats as the DVD ROM drive DVD ROM DVD Video DVD R DVD RW DVD R DVD RW DVD RAM DVD R double layer CD R CD RW CD DA CD Text Photo CD single multi session CD ROM Mode1 Mode2 CD ROMXA Mode2 Form1 Form2 Enhanced CD CD EXTRA Computers in this series can be configured with multiple types of optical disc drive For more information on...

Page 35: ...rial infrared port is compatible with the Infrared Data Association IrDA 1 1 standards TV Out The 4 pin S Video port is compatible with PAL or NTSC TV standard supporting Macrovision 7 02 copy protection Parallel This port is used to connect a parallel printer or other parallel device Sound system Windows Operating System compatible sound system provides internal speakers as well as jacks for an e...

Page 36: ...are equipped with a wireless LAN mini PCI card that is compatible with other LAN systems that support the following 802 11a g wireless LAN module 802 11g wireless LAN module It has a Frequency Channel Selection 2 4 or 5 GHz and allows roaming over multiple channels Boot up password protection Two level password architecture Receives an optional security lock in order to anchor the computer to a de...

Page 37: ...r This feature prevents unauthorized access to your computer Battery Save Mode This feature lets you save battery power You can specify the Battery Save Mode in the TOSHIBA Power Saver Instant Security A hotkey function blanks the screen providing quick and easy data security Panel Power Off On This feature turns power to the computer off when the display panel is closed and turns it back on when ...

Page 38: ...your data Do not install or remove a memory module while the computer is in Standby mode The computer or the module could be damaged Do not remove the battery pack while the computer is in Standby mode Data in memory will be lost TOSHIBA Power Saver There are two ways to display the Windows XP Control Panel The default is Category View TOSHIBA Power Saver is under the Performance and Maintenance i...

Page 39: ...problems and create profiles for easy switching between location and communication networks To start ConfigFree click the start Button point to All Programs point to TOSHIBA point to Networking and click ConfigFree TOSHIBA TouchPad On Off Utility Pressing Fn F9 in a Windows Operating System environment enables or disables the TouchPad function When you press these hot keys the current setting will...

Page 40: ... HW Setup This program lets you customize your hardware settings according to the way you work with your computer and the peripherals you use To start the utility To access this utility click start click Control Panel click Printers and Other Hardware and select the TOSHIBA HW Setup icon TOSHIBA Accessibility This utility lets you make the Fn key sticky that is you can press it once release it and...

Page 41: ...ent on the bottom of the computer Use only PC2700 compatible DDR memory modules See your TOSHIBA dealer for details Battery Pack An additional battery pack can be purchased from your TOSHIBA dealer Use it as a spare to increase your computer operating time AC adapter If you use your computer at more than one site frequently it may be convenient to purchase an additional AC adapter for each site so...

Page 42: ...1 16 User s Manual Introduction ...

Page 43: ...ifications corresponding to all of the icons or switches shown on the notebook chassis unless you have selected all those features 1 2 3 1 DC IN LED 2 Power LED 3 Battery LED DC IN LED The DC IN LED indicates the computer is connected to the AC adapter and it is plugged into an AC power source Power LED The Power LED flashes amber while the system is in Standby mode The LED turns off when the comp...

Page 44: ...Operating Basics for information on using the drive and caring for discs The Optical Disc Activity LED illuminates when the drive is in use 1 2 3 4 5 6 7 8 10 11 12 9 1 Volume Control 2 Headphone Jack 3 Microphone Jack 4 PC card slot 5 Multiple Digital Media Card slot 6 Multiple Digital Media Card slot Access LED 7 Infrared Port 8 Wireless Communication Switch 9 Wireless Communication LED 10 Unive...

Page 45: ...ata Association IrDA Fast InfraRed FIR standards It enables cableless 4 Mbps data transfer with IrDA 1 1 compatible devices This function is available depending on the model you purchased Wireless Communication Switch The wireless communication switch turns on the wireless networking transceiver The Wireless Communication LED beside it indicates that wireless networking is turned on This function ...

Page 46: ... DC IN jack is where you plug in the AC adapter RGB Monitor Port This 15 pin port lets you connect an external video display to the computer TV Out Port Plug a 4 pin S video cable into this connector for output of NTSC or PAL signal Parallel Port This 25 pin parallel port is used to connect a parallel printer or other parallel device It supports Extended Capabilities Port ECP standard Universal Se...

Page 47: ...Memory Socket 3 Battery Pack Latch 4 Battery Pack Lock Battery Pack The battery pack powers the computer when the AC adapter is not connected For detailed information on the battery pack refer to Chapter 6 Power and Power Up Modes Expansion Memory Socket Use this socket to install a memory module to increase your computer s memory Refer to the Memory Expansion section in Chapter 8 Optional Devices...

Page 48: ...9 10 1 Display Screen 2 Power Button 3 CD DVD Button 4 Play Pause 5 Stop 6 Next 7 Previous 8 Left and Right Speakers 9 Touch Pad 10 Touch Pad Control Buttons Display Screen The LCD displays high contrast text and graphics at a resolution up to 2048x1536 pixels Refer to Appendix B When the computer operates on the AC adapter the display screen s image will be somewhat brighter than when it operates...

Page 49: ...hased please assign the CD DVD button to CD DVD in TOSHIBA Controls Properties Play Pause Press this button to begin playing an audio CD a DVD movie or digital audio files This button also acts as a Pause button Stop Stops playing the CD DVD or digital audio Next Skips forward to next tracks Refer to Chapter 4 Operating Basics for details Previous Skips back to previous tracks Refer to Chapter 4 O...

Page 50: ...Hard Disk Drive LED 2 Optical Disc Drive LED Hard Disk Drive LED The Hard Disk Drive LED indicates that the Hard Disk Drive is being accessed Every time your computer runs a program opens a file or performs some other function in which it must access the Hard Disk Drive this light goes on Optical Disc Drive LED This indicator lets you know when the Optical Disc Drive is being accessed ...

Page 51: ...l not play properly Arrow mode Numeric mode Caps lock Arrow Mode When the Arrow mode icon lights green you can use the keypad overlay light gray labeled keys as cursor keys Refer to the Keypad Overlay section in Chapter 5 The Keyboard Numeric Mode You can use the keypad overlay light gray labeled keys for numeric input when the Numeric mode icon lights green Refer to the Keypad Overlay section in ...

Page 52: ... speed 4 to 10 speed discs The write speed of the ultra speed CD RW discs is maximum 24 speed DVDs DVD R and DVD R discs can be written only once The recorded data cannot be erased or changed DVD RW DVD RW and DVD RAM discs can be recorded more than once CD RW DVD ROM drive The full size CD RW DVD ROM drive module lets you record data to rewritable CDs as well as run either 12 cm 4 72 or 8 cm 3 15...

Page 53: ...iting faster than 8 or more speed DVD R DVD R with Single Layer 4 or more speed DVD RW DVD RW 3 speed DVD RAM or ultra speed CD RW The read speed is slower at the centre of a disc and faster at the other edge DVD read 8 speed maximum DVD R write 8 speed maximum DVD RW write 4 speed maximum DVD R write 8 speed maximum DVD RW write 4 speed maximum DVD RAM write 3 speed maximum CD read 24 speed maxim...

Page 54: ...u to use the computer in almost any country region To recharge the battery simply connect the AC adapter to a power source and the computer See Chapter 6 Power and Power Up Modes for details The AC adapter Use of the wrong adapter could damage your computer TOSHIBA assumes no liability for any damage in such case The output rating for the computer is 19 volts DC Please use only the AC Adapter supp...

Page 55: ... for you and your computer A poor work environment or stressful work habits can result in discomfort or serious injury from repetitive strain to your hands wrists or other joints Proper ambient conditions should also be maintained for the computer s operation This section discusses the following topics General conditions Placement of the computer and peripheral devices Seating and posture Lighting...

Page 56: ...e the computer near magnetic objects or bring magnetic objects close to the computer Be careful of objects such as stereo speakers that produce strong magnetic fields during operation Also be careful with metal objects such as bracelets which can be inadvertently magnetized Do not operate the computer in close proximity to a mobile phone Leave ample ventilation room for the fan Ensure that there a...

Page 57: ...ur chair so it supports the lower curve of your spine Sit straight so that your knees hips and elbows form approximately 90 degree angles when you work Do not slump forward or lean back too far Lighting Proper lighting can improve legibility of the display and reduce eye strain Position the computer so that sunlight or bright indoor lighting does not reflect off the screen Use tinted windows shade...

Page 58: ...tly look away from the computer and focus your eyes on a distant object for several seconds for example 30 seconds every 15 minutes Take frequent short breaks instead of one or two long breaks for example two or three minutes every half hour Have your eyes examined regularly and visit a doctor promptly if you suspect you might be suffering from a repetitive strain injury Please check every couple ...

Page 59: ...ils on using the AC adapter to charge the battery pack refer to Chapter 6 Power and Power Up Modes 1 Connect the power cord to the AC adapter Connecting the power cord to the AC adapter 2 Connect the AC adapter to the DC output plug to the DC IN input port on the back of the computer Connecting the adapter to the computer 3 Plug the power cord into alive wall outlet The Battery and DC IN indicator...

Page 60: ...n the power This section describes how to turn on the power 1 If a USB Floppy Disk drive is connected make sure the drive is empty If a diskette is in the drive press the eject button to remove it 2 Open the display panel Use reasonable care when opening and closing the display panel Opening it vigorously or slamming it shut could damage the computer After you turn on the power for the first time ...

Page 61: ...ement carefully Turning off the power The power can be turned off in one of the following modes Shut down Boot Hibernation or Standby mode Shut Down mode Boot mode When you turn off the power in Shut Down mode no data is saved and the computer will boot to the operating system s main screen 1 If you have entered data save it to the hard disk or to a diskette 2 Make sure all disk activity has stopp...

Page 62: ... the system when the computer receives no input or hardware access for the duration set by the System hibernate feature You can use the panel power off feature Do not turn the computer or devices back on immediately Wait a moment to let all capacitors fully discharge 1 While entering hibernation mode the computer saves the contents of memory to the Hard Disk Drive Data will be lost if you remove t...

Page 63: ...ibernation tab 4 Select Enable Hibernate then click OK button 5 Open Toshiba Power Saver 6 Select Setup Action tab 7 Enable the desired Hibernation settings for When I press the power button and When I close the lid of my portable computer 8 Click the OK button Data save in Hibernation mode When you turn off the power in Hibernation mode the computer takes a moment to save current memory data to t...

Page 64: ...wing benefits Restores the previous working environment more rapidly than does hibernation Saves power by shutting down the system when the computer receives no input or hardware access for the duration set by the System Standby feature You can use the panel power off feature If the computer is not used or accessed in any way including receipt of e mail for approximately 15 or 30 minutes when the ...

Page 65: ...ertain conditions require that you reset the system For example if You change certain computer settings An error occurs and the computer does not respond to your keyboard commands There are three ways to reset the computer system 1 Select Restart from the Turn Off Computer window in the start box 2 If the computer is already on press Ctrl Alt Del 3 Press the power button to turn the computer off t...

Page 66: ...ion using the cursor keys to restore the Express Media Player Restoring the operating system To restore the operating system and all pre installed software follow the steps below 1 Load the Product Recovery disc in the drive and turn off the computer s power 2 Power on your computer when In Touch with Tomorrow TOSHIBA appears press F12 key Boot Menu will appear 3 Use the cursor keys to select the ...

Page 67: ... from other media Restoring TOSHIBA utilities and drivers If Windows is working properly individual drivers or applications can be separately restored The TOSHIBA Tools Utilities folder C TOOLSCD contains drivers and applications which are included with your computer system If your system drivers or applications have become damaged in some way you can reinstall most of the components from this fol...

Page 68: ...3 14 User s Manual Getting Started ...

Page 69: ...ad and control buttons Two buttons below the keyboard are used like the buttons on a mouse pointer Press the left button to select a menu item or to manipulate text or graphics designated by the pointer Press the right button to display a menu or other function depending on the software you are using The TouchPad has similar functions to a two button mouse with a scroll wheel For some functions yo...

Page 70: ... electric shock from lightning 3 Do not use the telephone to report a gas leak in the vicinity of the leak 4 Use only the power cord indicated in this manual You can customize pointing device actions in Mouse Properties Open the Control Panel select the Mouse icon and press Enter to open the Mouse Properties window Click Click the left control button or tap the TouchPad one time Double click Click...

Page 71: ...ally When you select a telephony location the corresponding region is automatically selected and it becomes the modem s current region setting Properties menu Click the icon with the secondary mouse button to display properties menu on the screen Setting You can enable or disable the following settings AutoRun Mode Region Select Utility starts automatically when you start up the operating system O...

Page 72: ...ions described in the Telecommunications Business Law require that you select Japan region mode It is illegal to use the modem in Japan with any other selection In case of a lightning storm unplug the modem cable from the telephone jack Do not connect the modem to a digital telephone line A digital line will damage the modem Do not pull on the cable or move the computer while the cable is connecte...

Page 73: ...egabits per second 10BASE T you can connect with either a CAT5 or a CAT3 To connect the LAN cable follow the steps below 1 Turn off the power to the computer and to all external devices connected to the computer 2 Plug one end of the cable into the LAN jack Press gently until you hear the latch click into place Connecting the LAN cable 3 Plug the other end of the cable into a LAN hub connector Che...

Page 74: ...t encryption algorithm Frequency Channel Selection 5GHz and 2 4 GHz Roaming over multiple channels Card Power Management Wired Equivalent Privacy WEP data encryption Wake up on LAN does not function on a wireless LAN Wireless LAN Disclaimer The transmission speed over the wireless LAN and the distance over which wireless LAN can reach may vary depending on surrounding electromagnetic environment o...

Page 75: ...nd backward to turn it off Wireless communication LED The LED indicates the status of the wireless communication functions Using optical disc drives The illustrations in this section might differ slightly from your drive but operation is the same for all optical disc drives The full size drive provides high performance execution of disc based programs You can run either 12 cm 4 72 or 8 cm 3 15 dis...

Page 76: ...n b Pressing the eject button will not open the drawer when the computer s power is off If the power is off you can open the drawer by inserting a slender object about 15 mm such as a straightened paper clip into the eject hole just to the right of the eject button Manual release with the eject hole 3 Grasp the drawer gently and pull until it is fully open Pulling the drawer open Eject button ...

Page 77: ...the top of the spindle flush with its base 6 Push the centre of the drawer to close it Press gently until it locks in place Closing the drive drawer Be careful not to touch the lens or the area around it Doing so could cause the drive to malfunction If the disc is not seated properly when the drawer is closed it might be damaged Also the drawer might not open fully when you press the eject button ...

Page 78: ...power button the following four buttons control functions of the optical disc drive and Digital Audio Data Do not press the eject button while the computer is accessing the disc drive Wait for the optical disc indicator to go out before you open the drawer Also if the disc is spinning when you open it wait for it to stop before you remove it When the drawer pops open slightly wait a moment to make...

Page 79: ...age Before you write or rewrite to CD R RW disc read and follow all setup and operating instructions in this section If you fail to do so the CD RW DVD ROM drive may not function properly and you may fail to write or rewrite lose data or incur other damage If Random or Shuffle is selected in Windows Media Player selecting Next or Previous advances to a random selection Express Media Player is avai...

Page 80: ...te the data We recommend the following manufacturers of CD R and CD RW media Media quality can affect write or rewrite success rates TOSHIBA has confirmed the operation of CD R and CD RW media of the manufacturers above Operation of other media cannot be guaranteed CD RW can generally be rewritten about 1 000 times However the actual number of rewrites is affected by the quality of the media and t...

Page 81: ...nal data will be lost if there is a write error Do not perform any of the following actions Change users in the Windows XP operating system Operate the computer for any other function including use of a mouse or TouchPad closing opening the LCD panel Start a communication application such as a modem Apply impact or vibration to the PC Install remove or connect external drives including the followi...

Page 82: ...ose data or incur other damage Disclaimer TOSHIBA does not bear responsibility for the following Damage to any CD R RW or DVD R RW R RW RAM disc that may be caused by writing or rewriting with this product Any change or loss of the recorded contents of CD R RW or DVD R RW R RW RAM disc that may be caused by writing or rewriting with this product or for any business profit loss or business interrup...

Page 83: ... two types of DVD R authoring and general use discs Do not use authoring discs Only general use discs can be written to by a computer drive CD R TAIYOYUDEN CO LTD MITSUBISHI CHEMICAL CORPORATION RICOH Co Ltd Hitachi Maxell Ltd CD RW MITSUBISHI CHEMICAL CORPORATION RICOH Co Ltd DVD R DVD Specifications for Recordable Disc for General Version 2 0 TAIYOYUDEN CO LTD Matsushita Electric Industrial Co L...

Page 84: ...e video discs on a DVD recorder as well as on your computer s DVD ROM drive You cannot use data discs on a DVD recorder DVD RAM formatted by FAT32 cannot be read in Windows 2000 without DVD RAM Driver Software When multiple drives that can write data to discs are connected be careful not to write to the wrong drive Be sure to connect the universal AC adapter before you write or rewrite Before you ...

Page 85: ... the following PC card USB devices external display optical digital devices Use of the Audio Video control button to reproduce music or voice Open the drive Do not use shut down log off and standby hibernation while writing or rewriting Make sure writing or rewriting is completed before going into standby hibernation Writing is completed if you can open the drive tray Set the computer on a level s...

Page 86: ...her damage Disclaimer TOSHIBA does not bear responsibility for the following Damage to any CD R RW or DVD R RW R RW RAM disc that may be caused by writing or rewriting with this product Any change or loss of the recorded contents of CD R RW or DVD R RW R RW RAM disc that may be caused by writing or rewriting with this product or for any business profit loss or business interruption that may be cau...

Page 87: ...thoring discs Only general use discs can be written to by a computer drive Other DVD ROM drives for computers or other DVD players may not be able to read DVD R R RW RW RAM discs Data written to a CD R DVD R R disc cannot be deleted either in whole or in part CD R TAIYOYUDEN CO LTD MITSUBISHI CHEMICAL CORPORATION RICOH Co Ltd Hitachi Maxell Ltd CD RW MITSUBISHI CHEMICAL CORPORATION RICOH Co Ltd DV...

Page 88: ...M Driver Software When multiple drives that can write data to discs are connected be careful not to write to the wrong drive Be sure to connect the universal AC adapter before you write or rewrite Before you enter standby hibernation mode be sure to finish DVD RAM writing Writing is finished if you can eject DVD RAM media Be sure to close all other software programs except the writing software Do ...

Page 89: ...going into standby hibernation Writing is completed if you can open the drive tray Set the computer on a level surface and avoid places subject to vibration such as airplanes trains or cars Do not use an unstable surface such as a stand Keep mobile phones and other wireless communication devices away from the computer Always copy data from the Hard Disk Drive to the DVD RAM Do not use cut and past...

Page 90: ...nd DVD ROM CD R RW drives cannot read added data regardless of the operating system RecordNow does not support recording to DVD RAM discs To record to a DVD RAM use Explorer or other utility When you back up a DVD disc be sure the source drive supports recording to DVD R RW or DVD R RW discs If the source drive does not support recording to DVD R RW or DVD R RW discs it might not be backed up corr...

Page 91: ...he Cut Paste function for files and folders A file or folder that has been cut may be lost if writing fails due to an error on the disc When writing the Setup files for the program into a disc formatted by DLA and starting Setup from this disc an error may occur In this case plase copy them to your hard disk and then run Setup InterVideo WinDVD Creator 2 Platinum Installing WinDVD Creator 2 Platin...

Page 92: ...stom size button in the Virtual Memory window 9 Specify much higher values for Initial size and Maximum size 10 Click the Set button in the Virtual Memory window 11 Click the OK button in the Virtual Memory window How to make a DVD Video Simplified steps for making a DVD Video from video data captured from a DV Camcorder 1 Click start All Programs InterVideo WinDVD Creator2 InterVideo WinDVD Creat...

Page 93: ... capture all of your data let the camcorder record for a few seconds before you begin recording your actual data CD recorder JPEG functions DVD Audio mini DVD and Video CD functions are not supported in this version While recording video to DVD or tape please close all other programs Do not run software like a screen saver because it can put a heavy load on the CPU Do not run communication applica...

Page 94: ...one play list on a disc WinDVD Creator might show a different a thumbnail than you previously set in CE DVD RAM recorder Using the Disc Manager you can edit DVD VR format on DVDRAM DVD VR format on DVD RW and DVD Video format on DVD RW About recorded DVDs Some DVD ROM drives for personal computers or other DVD players may not be able to read DVD R R RW RW RAM discs When playing your recorded disc ...

Page 95: ...he computer free of dust and use care with liquids around the computer Be careful not to spill liquids into the computer If the computer does get wet turn the power off immediately and let the computer dry completely before you turn it on again Clean the computer using a slightly damp with water cloth You can use glass cleaner on the display Spray a small amount of cleaner on a soft clean cloth an...

Page 96: ...ry cloth Wipe from the centre out do not wipe in a circular direction around the disc If necessary use a cloth dampened in water or a neutral cleaner Do not use benzine thinner or similar cleaner Diskettes 1 Store your diskettes in the container they came in to protect them and keep them clean If a diskette is dirty do not use cleaning fluid Clean it with a soft damp cloth 2 Do not slide back the ...

Page 97: ...disc drive indicators on the computer If a diskette is in the diskette drive remove it If a disc is in the optical disc drive remove it Also make sure the optical disc drive drawer is securely closed Turn off the power to the computer Disconnect all peripherals before moving the computer Close the display Do not pick up the computer by its display panel or back where the interface ports are locate...

Page 98: ...4 30 User s Manual Operating Basics ...

Page 99: ... produce the upper and lower case letters numbers punctuation marks and special symbols that appear on the screen There are some differences however between using a typewriter and using a computer keyboard Letters and numbers produced in computer text vary in width Spaces which are created by a space character may also vary depending on line justification and other factors The lowercase l el and t...

Page 100: ... used in combination with other keys to form soft keys Soft keys are key combinations that enable disable or configure specific features Emulation keys Your software may require you to use keys that the keyboard does not have Pressing the Fn key and one of the following keys simulates the enhanced keyboard s functions Press Fn F10 or Fn F11 to access the integrated keypad When activated the gray k...

Page 101: ...s the system to Standby mode Fn F4 Hibernate This hot key switches the system to Hibernate mode Fn F5 Display Selection Changes displays Default resolution for simultaneous mode is set to XGA 1024x768 If you connect an RGB Monitor that is not XGA resolution change it in Display Properties Fn F6 Brightness Down Fn F7 Brightness Up Fn F8 Wireless Device Controls Pressing this hot key allows you to s...

Page 102: ...more information Fn F12 Scroll Lock On Off Fn Space Change Resolution Cycles sequentially from the current resolution to 800x600 to 1024x768 and back again to the original resolution Fn 1 Zoom Out To enlarge the icon size on the desktop or the application window press the 1 key while holding down the Fn key Fn 2 Zoom In To reduce the icon size on the desktop or the application window press the 1 k...

Page 103: ... keypad Turning on the overlays The numeric keypad overlay can be used for numeric data input or cursor and page control Arrow mode To turn on the Arrow mode press Fn F10 Arrow mode indicator lights Now try cursor and page control using the keys shown in figure 5 2 Press Fn F10 again to turn off the overlay Numeric mode To turn on the Numeric mode press Fn F11 Numeric mode indicator lights Now try...

Page 104: ...lights you can use the overlay for numeric entry If the Arrow mode indicator lights you can use it for cursor and page control 3 Release Fn to return to normal keyboard operation Temporarily changing modes If the computer is in Numeric mode you can switch temporarily to Arrow mode by pressing a shift key If the computer is in Arrow mode you can switch temporarily to Numeric mode by pressing a shif...

Page 105: ...lity and battery charge status are affected by the power conditions whether an AC adapter is connected whether a battery is installed and what the charge level is for the battery Power on Power off no operation AC adapter connected Battery fully charged Operates No charge LED Battery green DC IN green No charge LED Battery green DC IN green Battery partially charged Operates Charge LED Battery Amb...

Page 106: ...y is below low battery trigger point Operates Alarm sounds depending on the Low Battery Alarm itemof CMOS SETUP menu TOSHIBA Power Saver setting LED Battery flashes amber DC IN off Batterycapacity exhausted Computer goes into Hibernation or shuts down depending on the TOSHIBA Power Saver setting No battery installed No operation LED Battery off DC IN off Power on Power off no operation Flashing am...

Page 107: ... purchase additional battery packs for extended use of the computer away from an AC power source The battery is a disposable item When its operation becomes short even when fully charged replace it with a new one Green Indicates the AC adapter is connected and supplying proper power to the computer No light Indicates the AC adapter is not connected Blue Green The power button will shinning blue wh...

Page 108: ...ed of Dispose of the battery as required by local ordinances or regulations Use only batteries recommended by TOSHIBA as replacements Do not remove the Battery Pack while the computer is in Standby mode Data is stored in RAM so if the computer loses power it will be lost Battery type depending on the model purchased PA3395U 1BAS PA3395U 1BRS ERROR 0271 Check date and time settings WARNING 0251 Sys...

Page 109: ...ck will overheat and ignite Leakage of caustic alkaline solution or other electrolytic substances will cause fire or injury possibly resulting in death or serious injury 3 Never short circuit the battery pack by contacting the terminals with a metal object A short circuit can cause fire or otherwise damage the battery pack and possibly cause injury To avoid accidental short circuit always wrap the...

Page 110: ... checked by a TOSHIBA service provider It might generate smoke or fire or the battery pack might rupture 3 Make sure the battery is securely installed in the computer before attempting to charge the battery pack Improper installation could generate smoke or fire or cause the battery pack to rupture 4 Keep the battery pack out or reach of infants and children It can cause injury Caution 1 Never con...

Page 111: ...the battery might fail to retain a charge It might not function efficiently over the expected life of the battery pack and the Battery indicator might not indicate a low battery condition 3 After the battery pack is charged avoid leaving the AC adapter connected and the computer turned off for more than a few hours at a time Continuing to charge a fully charged battery pack can damage the battery ...

Page 112: ...utomatically shuts off 2 Plug in the AC adapter 3 Charge the battery until the Battery indicator glows green Repeat these steps two or three times until the battery recovers normal capacity Battery type Power on Power off Battery pack about 12 or longer about 4 or longer RTC battery about 24 about 24 with AC or Battery pack The charging time when the computer is on is affected by ambient temperatu...

Page 113: ...esume mode conserves battery power if you are frequently turning the computer off and on Where you store your programs and data Closing the display when you are not using the keyboard saves power Operating time decreases at low temperatures The condition of the battery terminals Make sure the battery terminals stay clean by wiping them with a clean dry cloth before installing the battery pack Reta...

Page 114: ...e a discharged battery pack with a charged spare when you are operating your computer away from an AC power source This section explains how to remove and install the battery pack Removing the battery pack To replace a discharged battery pack follow the steps below 1 Save your work 2 Turn the computer s power off Make sure the Power indicator is off 3 Remove all cables connected to the computer 4 ...

Page 115: ...e computer 3 Hold the battery pack so that the label faces down and the connectors on the battery face the connectors on the computer 4 Gently press the battery into the battery bay until the latch clicks into place Installing the battery pack 3 4 The battery pack is a lithium ion battery which can explode if not properly replaced used handled or disposed of Dispose of the battery as required by l...

Page 116: ... this text is displayed when you can ask for the input of a password Supervisor password If you set a supervisor password some functions might be restricted when a user logs on with the user password To set a supervisor password TOSHIBA Assist SECURE Supervisor password This utility lets you do the following Register or delete the supervisor password Specify restrictions for general users Starting...

Page 117: ...panel is opened The Standby feature turns power to the computer off when the display panel is closed and turns it back on when the panel is opened System automatic Standby Hibernation This feature automatically turns off the system in Standby or Hibernation mode if the computer is not used for a set duration Refer to Special Features in Chapter 1 Introduction for an explanation of how to set the d...

Page 118: ...6 14 User s Manual Power and Power Up Modes ...

Page 119: ...trol Panel click Printers and Other Hardware and select TOSHIBA HW Setup HW Setup Window Th HW Setup window contains the following tabs General Display Boot Priority Keyboard CPU LAN Device Config Parallel Printer and USB There are also these three buttons Some models are not equipped with Parallel Printer tab and or CPU tab OK Accepts your changes and closes the HW Setup window Cancel Closes the ...

Page 120: ...isplay settings for either the internal LCD screen or for an external monitor Power On Display Lets you use the display to be used when the computer is booted This setting is only available on Standard VGA mode and not available on Windows Desktop Default Return all HW Setup values to the factory settings About Display the HW Setup version ECP Sets the port type to Extended Capabilities Port ECP F...

Page 121: ... the steps below 1 Boot up your computer and press F12 to enter the boot menu 2 The boot select screen will be displayed Hard Disk Drive CD DVD FDD and LAN 3 Use the upper lower cursor keys to highlight the boot device you want and press Enter It is displayed in Pentium M model only Dynamically Switchable CPU power consumption and clock speed automatic switching function is enabled When the comput...

Page 122: ...SB Support to enable LAN Wake up on LAN This feature lets the computer s power be turned on when it receives a wake up signal from the LAN Built in LAN This feature enables or disables the Built in LAN Enabled Enables the Wake up on Keyboard Disabled Disables the Wake up on Keyboard Default The Wake up on LAN function consumes power even when the system is off Leave the AC adaptor connected while ...

Page 123: ...r installation of the following types of devices which are available from your TOSHIBA dealer Cards Memory PC cards SD Secure Digital MMC MultiMediaCard SM SmartMedia MS Memory Stick MS Pro Memory Stick Pro xD xD Picture Card cards Memory modules Power devices Battery pack AC adapter Peripheral devices Parallel printer External monitor Television i LINK IEEE1394 Security lock ...

Page 124: ...tor is located on the right side of the computer The computer s hot install feature lets you install PC Cards while the computer s power is on To install a PC Card follow the steps below 1 Insert the PC Card 2 Press gently to ensure a firm connection Installing a PC card After installing the card refer to the card s documentation and check the configuration in Windows to make sure it is appropriat...

Page 125: ...e Safely Remove Hardware icon on the Task Bar 2 Click the PC Card you want to remove 3 Press the eject button of the PC Card to extend it 4 Press the extended eject button to pop the card out slightly 5 Grasp the PC Card and remove it Removing a PC card Eject button ...

Page 126: ...ital Assistants which use flash memory Card Type Capacities SD 8MB 16MB 32MB 64MB 128MB 256MB 512MB 1GB MMC 8MB 16MB 32MB 64MB 128MB 256MB SM 2MB 4MB 8MB 16MB 32MB 64MB 128MB MS 8MB 16MB 32MB 64MB 128MB 256MB MS Pro 256MB 512MB 1GB xD 8MB 16MB 32MB 64MB 128MB 256MB 512MB Keep foreign objects out of the memory card slot A pin or similar object can damage the computer s circuitry Do not format memor...

Page 127: ...g a memory card Be sure the memory card is oriented properly before you insert it If Windows fails to read the card remove it then reinsert it Two kinds of cards will not work at the same time Insert only one card when using Multiple Digital media card Slot 5V Smartmemory card is not supported Memory Stick Duo Memory Stick Pro Duo Mini SD card is not supported ...

Page 128: ... remove the card or turn off the computer s power If you remove the card or turn off the power while the computer is accessing the card you may lose data or damage the card Do not remove the card while the computer is in Standby or Hibernation mode The computer could become unstable or data in the memory card could be lost Do not turn off or make computer in Standby or Hibernation mode during data...

Page 129: ...mory in the computer s memory module socket to increase the amount of RAM This section describes how to install and remove a memory module Set the write protect switch to the lock position if you do not want to record data Before you install or remove a memory module turn off the computer with the Shut Down option in the Windows start menu If you install or remove a memory module while the compute...

Page 130: ...ring the memory module socket cover 5 Slide your fingernail or a thin object under the cover and lift it off Removing the memory module socket cover 6 Fit the module s connectors into the computer s connectors at about a 45 degree angle and press the module carefully to ensure a firm connection If you use the computer for a long time the memory modules will become hot In this case let the memory m...

Page 131: ...then 1 Be sure the power is off and all cables are disconnected from the computer 2 Turn the computer upside down and remove the battery and loosen the screw securing the memory module socket cover 3 Slide your fingernail or a thin object under the cover and lift it off 4 Push the latches to the outside to release the module A spring will force one end of the module up 1 2 If you use the computer ...

Page 132: ...way from an AC power source and your battery runs low you can replace it with a freshly charged battery See Chapter 6 Power and Power Up Modes Additional AC adapter If you frequently carry the computer to different sites such as your home and office having an AC adapter at each location reduces the weight and bulk of your load Do not touch the connectors on the memory module or on the computer Deb...

Page 133: ...r 7 Turn on the computer 8 Windows XP may automatically recognize the printer and you can begin printing immediately If it doesn t install the printer with the Add Printer Wizard To access the Add Printer Wizard click start point to Printers and Other Hardware click Printers and Faxes and double click the Add Printer icon External monitor An external analog monitor can be connected to the external...

Page 134: ... to open the Display Properties dialog box 3 Click the Settings tab 4 Click the Advanced button and choose Displays 5 Click the TV button to open the TV Properties dialog box 6 Adjust the TV properties accordingly For the Intel Chipset 1 Click start Control Panel Appearance and Themes 2 Choose Display to open the Display Properties dialog box 3 Click Setting tab 4 Click the Advanced button and cho...

Page 135: ...the connectors are properly aligned and plug the i LINK IEEE1394 cable into the computer 2 Plug the other end of the cable into the device Note the following when you use i LINK You may need to install drivers for your i LINK devices Not all i LINK devices have been tested Therefore compatibility with all i LINK devices cannot be guaranteed Use S100 S200 or S400 cables no longer than three meters ...

Page 136: ...ity lock enables you to anchor your computer to a desk or other heavy object to help prevent unauthorized removal of the computer Attach one end of a cable to the desk and the other end to the security lock slot on the right side of the computer Security lock ...

Page 137: ...aluable problem related information that can help solve the problem Observe what is happening Write down what the system is doing and what actions you performed immediately before the problem occurred If you have a printer attached print a copy of the screen using PrtSc Isolate the problem Using the tools available to you such as the troubleshooting tips in this chapter try to discover the specifi...

Page 138: ...m recurs the log will help you identify the problem faster Analyzing the problem Sometimes the system gives clues that can help you identify why it is malfunctioning Keep the following questions in mind Which part of the system is not operating properly keyboard diskette drives hard disk drive printer display Each device produces different symptoms Is the operating system configuration set properl...

Page 139: ...de a problem solving section or a summary of error messages Next check any error messages in the OS documentation Hardware If you cannot find a software problem check your hardware First run through the items in the preliminary checklist above If you still cannot correct the problem try to identify the source The next section provides checklists for individual components and peripherals System sta...

Page 140: ...Depending on how the Boot Priority is set in the computer s BIOS If any of the following conditions are present the self test failed The computer stops and does not proceed to display information or messages except the TOSHIBA logo Random characters appear on the screen and the system does not function normally The screen displays an error message Turn off the computer and check all cable connecti...

Page 141: ...will automatically shut down AC power If you have trouble turning on the computer with the AC adapter connected check the DC IN indicator Refer to Chapter 6 Power and Power Up Modes for more information Battery If you suspect a problem with the battery check the DC IN indicator as well as the indicators for the battery For information on indicators and battery operation see Chapter 6 Power and Pow...

Page 142: ...m with a soft dry cloth dipped in alcohol Connect the AC adapter and replace the battery Check the Battery indicator If it does not glow let the computer charge the battery for at least 20 minutes If the Battery indicator glows after 20 minutes let the battery continue to charge for at least another 20 minutes before turning on the computer If the indicator still does not glow the battery may be a...

Page 143: ...roblems above remain unresolved or other problems occur Refer to your software s documentation to determine if the software is causing the difficulty Contact your dealer if the problems continue Problem Procedure Computer does not boot from hard drive Insert a system diskette and reboot There may be a problem with your operating system files Refer to your OS documentation Slow performance Your fil...

Page 144: ...ure the hardware configuration matches your software s needs Check the disc s documentation Check the type of disc you are using The drive supports DVD ROM DVD ROM DVD Video CD ROM CD DA CD Text Photo CD single multi session CD ROM Mode 1 Mode 2 CD ROM XA Mode 2 Form1 Form2 Enhanced CD CD EXTRA CD G Audio CD only Recordable CD R CD RW CD Check the region code on the DVD It must match that on the C...

Page 145: ...an cloth dipped in water or a neutral cleaner See the Media care section in Chapter 4 for details on cleaning Some discs run correctly but others do not The software or hardware configuration may be causing a problem Make sure the hardware configuration matches your software s needs Check the disc s documentation Check the type of disc you are using The drive supports DVD ROM DVD ROM DVD Video DVD...

Page 146: ...during writing Do not connect disconnect external devices or install remove internal cards during writing If problems persist contact your dealer Problem Procedure Problem Procedure Some programs run correctly but others do not The software or hardware configuration may be causing a problem Make sure the hardware configuration match s your software s needs You cannot access the diskette drive prob...

Page 147: ... Procedure Memory card error occurs Reseat the memory card to make sure it is firmly connected Check the card s documentation If problems persist contact your dealer Problem Procedure No sound is heard Adjust the volume control dial Check the software volume settings Make sure the headphone connection is secure Check Windows Device Manager Make sure the sound function is enabled and that settings ...

Page 148: ...ab 3 Set the double click speed as instructed and click OK The mouse pointer moves too fast or too slow Try changing the speed setting in the mouse control utility 1 Open the Control Panel select the Mouse icon and press Enter 2 Click the Pointer Options tab 3 Set the speed as instructed and click OK If problems persist contact your dealer Problem Procedure On screen pointer does not respond to Pa...

Page 149: ... does not work Check for a firm cable connection between the USB ports on the computer and the USB device Make sure the USB device drivers are properly installed Refer to your Windows documentation for information on checking the drivers If problems persist contact your dealer Problem Procedure Display on TV is poor Make sure the TV type is correct for your area NTSC US or PAL Europe No display Tr...

Page 150: ...sum is inconsistent Press F2 key to set Date Time The battery for RTC is wearing Set the date and time in BIOS setup with the following steps 1 Press F1 key BIOS setup will boot up 2 Press F2 to set the date in System Date 3 Press F2 to set the time in System Time Problem Procedure The computer hangs up and issues beep sounds A long leep three short beeps three short beeps and then a long beep Mak...

Page 151: ...tomatically cut off communication when connection with the carrier is not successful for a set time interval Try lengthening this time interval A CONNECT display is quickly replaced by NO CARRIER Check the error control setting in your communications application Character display becomes garbled during a communication In data transmission make sure the parity bit and stop bit settings correspond w...

Page 152: ...ocedure Monitor does not turn on Make sure that the external monitor s power switch is on Confirm that the external monitor s power cable is plugged into a working power outlet No display Try adjusting the contrast and brightness controls on the external monitor Press hotkeys Fn F5 to change the display priority and make sure it is not set for the internal display Display error occurs Check that t...

Page 153: ...are documentation for troubleshooting suggestions Call the software company s technical support for assistance Consult the dealer you purchased your computer and or software from They are your best sources for current information and support Where to write If you are still unable to solve the problem and suspect that it is hardware related write to TOSHIBA at the location listed in the accompanyin...

Page 154: ...9 18 User s Manual Troubleshooting ...

Page 155: ...ments Dimensions and weight may vary with various configurations Above dimensions and weights are measured at a specific criteria They are not guaranteed as the maximum dimensions and weight of the actual product Conditions Ambient temperature Relative humidity Operating 5 C to 35 C 20 to 80 Non operating 20 C to 65 C Conditions Altitude from sea level Operating sea level to 10 000 feet Non operat...

Page 156: ...ax ITU T Rec Former CCITT V 21 V 22 V 22bis V 32 V 32bis V 34 V 90 V 92 only for USA and Canada 103 212A V 17 V 29 V 27ter V 21 ch2 Communication Speed Data transmission and reception 300 1200 2400 4800 7200 9600 12000 14400 16800 19200 21600 24000 26400 28800 31200 33600 bps Data reception only with V 90 V 92 28000 29333 30666 32000 33333 34666 36000 37333 38666 40000 41333 42666 44000 45333 4666...

Page 157: ... an external monitor CRT Display Resolution Colour Depth bpp Refresh Rate Hz 800 x 600 16 bpp 60 75 85 100 32 bpp 60 75 85 100 1024 x 768 16 bpp 60 75 85 100 32 bpp 60 75 85 100 1280 x 1024 16 bpp 60 75 85 100 32 bpp 60 75 85 100 1600 x 1200 16 bpp 60 75 85 100 32 bpp 60 75 85 100 1920 x 1440 16 bpp 60 75 32 bpp 60 75 2048 x 1536 16 bpp 60 32 bpp 60 ...

Page 158: ...ternal display device you wish to use It must be connected to the computer in order to be selected 6 In the resulting properties box if any additional options are available for your particular device set then to your liking 7 Finally click the ATI Overlay tab to adjust the video overlay properties For Intel Chipset 1 Click start Control Panel Appearance and Themes 2 Choose Display to open the Disp...

Page 159: ...rs power cord must be VDE type H05VVH2 F or H03VVH2 F and for three conductors power cord must be VDE type H05VV F Length Minimum 2 meters Wire size Minimum 0 75 mm2 Current rating Minimum 2 5 amperes Voltage rating 125 or 250 VAC depending on country region s power standards U S and Canada UL listed and CSA certified No 18 AWG Type SVT or SPT 2 Australia AS Japan DENANHO Europe Austria OVE Italy ...

Page 160: ... must be 6 15P 250V or 5 15P 125V as designated in the U S National Electrical code handbook and the Canadian Electrical Code Part II The following illustrations show the plug shapes for the U S A and Canada the United Kingdom Australia and Europe USA United Kingdom UL approved BS approved Australia AS approved Approved by the appropriate agency Canada CSA approved Europe ...

Page 161: ...orm to the address below To register the theft online please follow these procedures Visit www toshiba europe com on the Internet In the product area choose Computer Systems In the Computer Systems page open the Support Downloads menu and choose the Stolen Units Database option Your entries are used to track your computer at our service points Always take care of your computer and try to prevent i...

Page 162: ...nical Service and Support Leibnizstr 2 93055 Regensburg Germany Fax number 49 0 941 7807 921 Owner s details Country stolen Machine type e g TOSHIBA M40X Model number e g PSA50 YXT Serial number e g 12345678G Date stolen Last name first name Company Street Postal Code City Country Phone Fax Year Month Day ...

Page 163: ...lementary metal oxide semiconductor CPU central processing unit CRT cathode ray tube DC direct current DDC display data channel DMA direct memory access DOS disk operating system DVD digital versatile disc ECP extended capabilities port FDD floppy disk drive FIR fast infrared HDD hard disk drive IDE integrated drive electronics I O input output IrDA Infrared Data Association IRQ interrupt request ...

Page 164: ...ge ASCII code is a set of 256 binary codes that represent the most commonly used letters numbers and symbols B BIOS Basic Input Output System The firmware that controls data flow within the computer See also firmware bit Derived from binary digit the basic unit of information used by the computer It is either zero or one Eight bits is one byte See also byte boot Short for bootstrap A program that ...

Page 165: ... mark or symbol used by the computer Also synonymous with byte chip A small semiconductor containing computer logic and circuitry for processing memory input output functions and controlling other chips CMOS Complementary Metal Oxide Semiconductor An electronic circuit fabricated on a silicon wafer that requires very little power Integrated circuits implemented in CMOS technology can be tightly pa...

Page 166: ... copies it to the computer s memory It also writes data from memory to the disk To accomplish these tasks the unit physically rotates the disk at high speed past a read write head display A CRT LCD or other image producing device used to view computer output DOS Disk Operating System See operating system driver A software program generally part of the operating system that controls a specific piec...

Page 167: ...hard disk See also hard disk hertz A unit of wave frequency that equals one cycle per second hot key The computer s feature in which certain keys in combination with the extended function key Fn can be used to set system parameters such as speaker volume I i LINK IEEE1394 This port enables high speed data transfer directly from external devices such as digital video cameras input The data or instr...

Page 168: ...s with leads that extend to the edge of the glass Applying a voltage between the glass sheets alters the brightness of the liquid crystal LSI Large Scale Integration 1 A technology that allows the inclusion of up to 100 000 simple logic gates on a single chip 2 An integrated circuit that uses large scale integration M megabyte MB A unit of data storage equal to 1024 kilobytes See also kilobyte mod...

Page 169: ...ror detection bit that is added to a group of data bits making the sum of the bits even or odd Parity can be set to none odd or even peripheral device An I O device that is external to the central processor and or main memory such as a printer or a mouse pixel A picture element The smallest dot that can be made on a display or printer Also called a pel plug and play A capability with Windows that ...

Page 170: ... DOS the operating system is contained in two hidden files and the COMMAND COM file You can boot a computer using a system disk Also called an operating system disk T terminal A typewriter like keyboard and CRT display screen connected to the computer for data input output TFT display A liquid crystal display LCD made from an array of liquid crystal cells using active matrix technology with thin f...

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