131
Viewing
・
Listening
and Operation
Introduction
Set up
Recording
Others
Cannot
access to the
camera from
the Internet.
Cannot
perform
administrator
settings. (Part
1)
●Default gateway is
not configured.
●Port forwarding is
not configured to the
broadband router.
●Setting access
restriction from the
Internet (WAN side),
like IP filter, to the
broadband router.
●Using local (private)
IP address.
●The IP address
which was provided
from the DHCP
server of the provider
has been changed.
●Lost the power of
the camera during
the performance.
●LAN cable of the
camera has been
pulled off during the
performance. (When
connecting in wired
mode.)
●LAN cable of the PC
has been pulled off
during the
performance. (When
connecting in wired
mode.)
●Lost the power of a
hub or router during
the performance.
●Register your broadband router to
the network camera as default
gateway. (→ page 65)
●Configure port forwarding function
(static IP masquerade, NAPT) to
your broadband router. For details,
read the user's guide of your
broadband router.
●Change the restriction setting. For
details, read the user's guide of
your broadband router.
●When accessing via the Internet,
you need to set global IP address
provided from your Internet
provider to the broadband router.
For details, read the user's guide
of your broadband router.
※There are fixed IP address and IP
address from DHCP server that an
Internet provider provides as a
global IP address. Ask your
Internet provider for more
information.
●Confirm the new IP address and
try to access again with the new
IP address.
●Renew the information registered
to the DDNS server.
●Make sure that the power of the
network camera is ON.
●Make sure that the LAN cable is
connected to a hub or router in the
right way.
●Make sure that the LAN cable is
connected to a hub or router in the
right way.
●Make sure that the power of a hub
or router is ON.
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Symptom
Cause
How to Manage
LAN Connection
Wired Wireless