Thermo Scientific
ISQ User Guide
103
8
Troubleshooting
This section contains information to help you diagnose problems within your data. A lot of
times, your experience as a scientist will enable you to look at your data and detect that
something is wrong either with the instrument or your sample. This chapter describes the
most common indications of a problem with a baseline, peak or result.
As you review your data, you may notice issues with the baseline, peaks, or results. Use the
information in this section to troubleshoot and resolve the issue. If there is an issue with the
hardware, see the
Troubleshooting
section of the
ISQ Hardware Manual
.
A good first step for troubleshooting is to run a tune on the ISQ system. If you have good ion
intensities, good peak shapes, and no air leak, you might want to look first at the GC,
autosampler, or carrier gas.
If you have an air leak, locate and address them. Pay particular attention to the transfer line
ferrule, vent valve knob, front panel, and vacuum interlock on the ISQ instrument , as well as
the inlet on the GC.
If your intensities are too low, make sure carrier vacuum compensation is turned on.
Contents
•
•
Checking the ISQ System Firmware
•
How to Know When Your System Needs Maintenance
•
•
•
•
WARNING - ELECTRICAL SHOCK HAZARD:
When troubleshooting any issue that
requires removing a cover on the ISQ, you should power-off and vent the instrument to
avoid any harm to yourself.
Summary of Contents for ISQ
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