8
Troubleshooting
Investigating Results Issues
Thermo Scientific
ISQ User Guide
113
Investigating Results Issues
Table 4.
Troubleshooting Results Issues in Your Data (Sheet 1 of 2)
Behavior
Characteristic
Cause
Remedy
Low
Reproducibility of
Peaks Area
General
Detector gain is set too low Retune the gain.
Increase the electron multiplier voltage.
Increase the target ion count.
Concentration is not
compatible with the
dynamic range of the
detection system
Verify that the sample concentration is
suitable for the MS.
Chromatogram and
spectrum are blank
Make sure the tune file is correct.
Verify that the Busy light is on during
acquisition.
Make sure the filament is not burned
out.
Injection technique is not
appropriate
Use a different injection technique.
Injection parameters are
not appropriate
Verify the injection temperature and
flow rates.
Sample injection technique
is not reproducible
Evaluate the sample preparation
sequences.
Compare the results with a series of
standard injections.
Syringe or septum is
leaking
Check and replace the syringe and/or
septum at regular intervals.
Injection port is leaking
Check the column connections.
Run a leak check.
Injection technique is not
suitable
Carefully meter the injected amount.
Use a clean, good-quality syringe.
Ion source is dirty
Clean the ion source and retune the
instrument.
Split flow or ratio control is
inadequate
Monitor the flow.
Replace the in-line filter.
Summary of Contents for ISQ
Page 1: ...ISQ User Guide 1R120555 0003 Revision D January 2013 ...
Page 22: ......
Page 54: ......
Page 82: ...4 Creating a Method Creating a Method for the GC 60 ISQ User Guide Thermo Scientific ...
Page 124: ......
Page 148: ......
Page 152: ......