Problem
Possible cause
Solution
The remote
control
or motor
system is not
functioning
There is no mains supply voltage.
Connect the mains power.
The remote control or motor system is
not functioning.
Please contact your supplier or sales agent.
The motor is
suddenly
not capable of
movement.
The overheating protection or
system protection has been triggered.
Remove the overload (change or remove the load). Allow
the system to rest for 20 to 30 minutes with the mains
power unplugged. If this does not resolve the problem,
contact your supplier or sales agent.
The unit's fuse may have been
triggered or may be broken.
Please contact your supplier or sales agent.
There is no mains supply voltage.
Connect the mains power.
A lead-in connection has been
interrupted (mains power, hand
switch or auxiliary drive).
Check the cables and reinsert them, if required.
The battery-
operated
Reset
function is not
functioning.
The battery is empty.
Check the battery and replace if necessary.
Battery is not connected.
Connect the battery.
The motor,
accessory
or remote
control is not
functioning.
There is no mains supply voltage.
Connect the mains power.
Connect the connecting cable between the HE150 and the
external power supply.
The motor, accessory or remote control
is defective.
Please contact your supplier or sales agent.
The remote control has not been
programmed with the teach-in.
Carry out the teach-in routine for the remote control.
The remote control batteries are empty. Replace the batteries.
The motors
or massage
motors are
suddenly not
capable of
movement.
The overheating protection or system
protection has been triggered.
Remove the overload (change or remove the load). Allow
the system to rest for 20 to 30 minutes with the mains
power unplugged. Please contact your supplier or sales
agent.
The unit's fuse may have been
triggered.
Please contact your supplier or sales agent.
The remote control batteries are empty. Replace the batteries.
Radio interference
Try to re-establish the wireless connection.
There is no mains supply voltage.
Connect the mains power.
A cable has been disconnected (to the
mains power, massage motors, drives
or accessory).
Check the cables and reinsert them, if required.
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19/12/2019 15.35
19/12/2019 15.35
