Teledyne Princeton Instruments PI-MAX 3, System Manual

Page: 194 / 250

194 PI-MAX
®
3 System Manual Issue 2
16.6.2 Gradual Deterioration of Cooling Capability
While unlikely with the PI-MAX3 camera’s guaranteed permanent vacuum for the life of
the camera, if you see a gradual deterioration of the cooling capability, it might be due
to a damaged camera vacuum. This can affect temperature performance such that it
may be impossible to achieve temperature lock at the lowest temperatures. In the kind
of applications for which cooled CCD cameras are so well suited, it is highly desirable to
maintain the system's lowest temperature performance because lower temperatures
result in lower thermal noise and better the signal-to-noise ratio.
Contact the factory to make arrangements for returning the camera to the support
facility. Refer to
Contact Information on page 248 for complete information.
16.7 Data Loss or Serial Violation
You may experience either or both of these conditions if the host computer has been
set up with Power Saving features enabled. This is particularly true for power saving
with regard to the hard drive. Make sure that Power Saving features are disabled while
you are running WinView/32 or WinSpec/32.
16.8 Error Occurs at Computer Power Up
If an error occurs at boot up, either the Interface is not installed properly or there is an
address or interrupt conflict. Turn off the computer, try a new address or interrupt and
reinstall the card. Be sure the Interface is firmly mounted in the slot.
NOTE:
Since interrupts and DMA channels cannot be shared, verify
no other boards in the host computer use this interrupt or
these DMA channels.
16.9 Ethernet Network is Not Accessible
When Teledyne Princeton Instruments software is installed, all Intel Pro/1000 interface
card drivers found on the host computer are updated with the Intel Pro/1000 Grabber
Adapter (Vision High-Performance IP Device) driver provided by Pleora Technologies,
Inc. If this computer is connected to an Ethernet network via an Intel Pro/1000 card
that does not use the Pleora driver, the network connection will be broken. The tool
used to restore the network connection depends on whether you are using WinX/32
(32-bit) or LightField (64-bit).
16.9.1 WinX/32 Applications
1. Locate the
EbDriverTool32.exe
file by either:
• Downloading the file to the host computer from the following location:
ftp://ftp.princetoninstruments.com/public/Software/Official/Wi
nX32/GigE/
• Navigating to the default Pleora directory on the host computer which is
typically:
C:\Program Files\Common Files\Pleora
The
EbDriverTool32.exe
(or possibly
EbDriverTool.exe
,) file may be in a
subdirectory.
2. Run the file.