Tandem T:Slim, User Manual, Page: 6 / 188

Customer Technical Support: 1-877-801-6901 6
1. Patients and their families when appropriate are responsible for providing correct and complete information when
requesting assistance with insurance verification and other services provided by Tandem Diabetes Care.
2. Patients and their families are responsible for reporting unexpected changes with their medical, financial, or
insurance condition.
3. Patients and their families are responsible for asking questions when they do not understand the service being provided
or the reason for the information being requested.
4. Patients and their families are responsible for following the product training, instructions for use and service that have
been developed by Tandem Diabetes Care and agreed to by a patient.
5. Patients and their families are responsible for the outcomes if they do not follow the product instructions for use,
service and payment plans.
6. Patients and their families are responsible for being considerate of Tandem Diabetes Care’s staff and property,
as well as other patients and their property.
7. Patients and their families are responsible to promptly meet any financial obligation agreed to with Tandem Diabetes Care.
8. Patient and their family agree to hold harmless Tandem Diabetes Care from any expenses they may incur as a result of
Tandem contacting the applicable emergency medical care on their behalf.
Patient Responsibilities