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Tandberg Data Magnum 224 Product Manual Download Page 259

A

UGUST

 2007

M

AGNUM

 224, S

TORAGE

L

IBRARY

 T24, 

OR

 S

TORAGE

L

OADER

 2U 

241

T

APE

 A

LERT

 F

LAGS

Failed

Sequential mode action 
failed.

1.

Enable Sequential mode. See 

“Setting the 

Library to Operate in Sequential Mode” on 
page 55

. 

2.

Retry the operation.

If the error persists, contact Technical Support 
(see 

page iii

) or your service provider.

File Close Fail

The library could not close 
the USB file.

1.

Ensure that the USB device is securely 
inserted and retry the operation.

2.

Re-write the file to the USB device and retry 
the operation.

3.

Retry with another USB device.

If the error persists, contact Technical Support 
(see 

page iii

) or your service provider.

File Create Fail

The library could not create 
a new file on the USB 
device.

1.

Ensure that the USB device is securely 
inserted and retry the operation.

2.

Re-write the file to the USB device and retry 
the operation.

3.

Retry with another USB device.

If the error persists, contact Technical Support 
(see 

page iii

) or your service provider.

File First Fail

The library could not find 
the first file in the USB 
directory.

1.

Ensure that the USB device is securely 
inserted and retry the operation.

2.

Re-write the directory to the USB device and 
retry the operation.

3.

Retry with another USB device.

If the error persists, contact Technical Support 
(see 

page iii

) or your service provider.

File Flush Fail

The library could not flush 
data written to the USB 
device.

1.

Ensure that the USB device is securely 
inserted and retry the operation.

2.

Re-write the file to the USB device and retry 
the operation.

3.

Retry with another USB device.

If the error persists, contact Technical Support 
(see 

page iii

) or your service provider.

File Next Fail

The library could not find 
the next file in the USB 
directory.

1.

Ensure that the USB device is securely 
inserted and retry the operation.

2.

Re-write the directory to the USB device and 
retry the operation.

3.

Retry with another USB device.

If the error persists, contact Technical Support 
(see 

page iii

) or your service provider.

Table E-1

Library error messages  (continued)

Error Message

Description

Corrective Action

Summary of Contents for Magnum 224

Page 1: ......

Page 2: ...ntability or fitness for any particular purpose Further Tandberg Data Corporation reserves the right to revise this publication without obligation of Tandberg Data Corporation to notify any person or...

Page 3: ...than Tandberg Data s personnel or agent in a manner differing from the maintenance instructions provided by Tandberg Data Removal of the Tandberg Data identification label s Physical abuse due to impr...

Page 4: ...iv PRODUCT MANUAL 1017472 NOTES...

Page 5: ...ls to the Rack 15 Attaching the Library to the Rails 16 Connecting to SCSI 17 Connecting the Library to Fibre Channel 20 Connecting the Library to Ethernet 21 Connecting the Library to the USB Port 21...

Page 6: ...y History 140 Viewing Library Statistics 143 Viewing Library Settings 146 Viewing Basic Tape Drive Information 148 Viewing and Updating the Cartridge Inventory 153 7 7 7 7 Maintenance 159 Installing o...

Page 7: ...ions 208 Universal Serial Bus USB Interface 208 Safety and Regulatory Agency Compliance 209 B B B B Interface Specification 213 SCSI Interface Specifications 213 Fibre Channel Interface Specifications...

Page 8: ...viii PRODUCT MANUAL 1017472 Index 251...

Page 9: ...l connector 20 Figure 2 8 Ethernet port SCSI library shown 21 Figure 2 9 USB port Fibre Channel library shown 21 Figure 2 10 Shipping locks 22 Figure 2 11 Power switch and power connector 22 Figure 2...

Page 10: ...ive cable routing 168 Figure 7 11 Lower half height tape drive cable routing 168 Figure 7 12 Tape drive cover plate half height SCSI library 170 Figure 7 13 Tape drive cooling plate 170 Figure 7 14 Fu...

Page 11: ...MAGNUM 224 STORAGELIBRARY T24 OR STORAGELOADER 2U xi Figure D 8 Bottom foam packing pieces 235 Figure D 9 Top foam packing piece shown with accessories 235 Figure D 10 Accessory item placement in ship...

Page 12: ...xii PRODUCT MANUAL 1017472 NOTES...

Page 13: ...tridge read write compatibility 115 A A A A Specifications Table A 1 Maximum library storage capacity 203 Table A 2 Library dimensions and weight 204 Table A 3 LTO Ultrium tape drive transfer rate and...

Page 14: ...Table C 2 TapeAlert flags associated with the WORM media 225 Table C 3 ASC ASCQ error codes for a Medium Error SK 3 with WORM media 226 Table C 4 ASC ASCQ error codes for a Data Protect error SK 7 wi...

Page 15: ...for information about using the library s Remote Management utility to configure the library view information and monitor operation across an Ethernet network Operation When you are ready to put the...

Page 16: ...gdata com Magnum 224 StorageLibrary T24 or StorageLoader 2U LTO Magnum 224 StorageLibrary T24 or StorageLoader 2U LTO Quick Start Guide 1017473 FI Installing the Library in a Rack or Replacing a Magaz...

Page 17: ...I INCITS 380 2003 TapeAlert Specification NCITS T10 02 142R0 Version 3 0 March 2002 Automation Drive Interface Commands ADC Working Draft Revision 7 September 14 2004 IEC 60297 Rack Standards For gene...

Page 18: ...XVIII PRODUCT MANUAL 1017472 NOTES...

Page 19: ...half height HH LTO Ultrium 3 LTO 3 tape drive s One full height FH LTO Ultrium 3 LTO 3 tape drive One full height FH LTO Ultrium 4 LTO 4 tape drive Note Ultrium 1 LTO 1 tape drives are not compatible...

Page 20: ...ce The LVD tape drives support independent sets of SCSI messages and commands and can be connected to separate SCSI busses Fibre Channel FC interface The LC Fibre Channel interface allows you to conne...

Page 21: ...COMPONENTS Figure 1 1 shows the library s front panel components Operator Panel LCD and Keypad The operator panel includes a 4 button keypad and an 8 line 21 character liquid crystal display LCD Note...

Page 22: ...f the I E port operator panel menus can be password protected or access can be prevented through the backup application Library Status LED The status LEDs indicate library activity as shown in the fol...

Page 23: ...erations using its built in Remote Management software Upload diagnostic information from the library using FTP Upgrade the library s firmware USB Connector The library is equipped with a Universal Se...

Page 24: ...height LTO 3 SCSI connector An Ultra 160 SCSI connector minimum rating Terminator An Ultra 3 Active SCSI terminator minimum rating Full height LTO 4 SCSI connector An Ultra 160 SCSI connector minimum...

Page 25: ...idge back to the magazine The CHM also moves cartridges to the I E port for easy removal from the library Bar Code Scanner The bar code scanner is located on the cartridge handling mechanism The scann...

Page 26: ...8 PRODUCT MANUAL 1017472 CHAPTER 1 PRODUCT OVERVIEW NOTES...

Page 27: ...page 10 Preparing for installation page 12 Installing the library in a rack page 13 Connecting to SCSI page 17 Connecting to Fibre Channel page 20 Connecting the library to Ethernet optional page 21 C...

Page 28: ...CSI cables that conform to SCSI 3 specifications To comply with the regulations and standards listed in Appendix A all SCSI cables used with the library must be properly shielded The maximum allowable...

Page 29: ...e bar code labels for the cartridges are included with the library If you want to prepare your own labels refer to the Tandberg Data Bar Code Label Specification for LTO Ultrium Cartridges at www tand...

Page 30: ...y after library installation is complete Locate an appropriate area for the library Select a location that has adequate clearance for ventilation minimal dust and debris and an appropriate power sourc...

Page 31: ...he front rail section on top of the back rail section Spread the sections to the distance you measured in step 1 Warning Before performing any installation or maintenance procedures be sure that the l...

Page 32: ...y 4 4 4 4 Assemble the right side rail in the same way Figure 2 1 Assembling the left side rail Left side rails viewed from front Front Back Front section flange section M5 screw black Small back flan...

Page 33: ...ond screw hole in the rail flange C If necessary use a washer Finger tighten the screw 3 3 3 3 Adjust the length of the rail assembly as necessary to fit the depth of the rack E 4 4 4 4 Back of rack M...

Page 34: ...ng lock from the library if it is still installed Carefully slide the library all the way back until it makes contact with the small flanges at the back of the rails see Figure 2 5 Warning The library...

Page 35: ...Hewlett Packard www1 hp com storage tapestorage html See Automation Drive Interface Command ADC for ADI information T10 www T10 org This section provides guidelines for connecting the tape drive s in...

Page 36: ...or the internal cable length used by eachinstalledtapedrive Ifyoudaisy chainthetapedrives addthelength of the cable between the drives c c c c Add the internal cable lengths for any other SCSI devices...

Page 37: ...ibrary connect another SCSI cable between the tape drive and the next device on the bus Bus termination If there are additional devices on the SCSI bus ensure that only the device at the physical end...

Page 38: ...connector The tape secures the protective plugs 2 2 2 2 Remove the protective plugs from the optical connectors on each tape drive Set the plugs aside 3 3 3 3 Attach an optical cable from the hub or s...

Page 39: ...t port until you hear it snap into place The Ethernet port is located on the back of the library 2 2 2 2 Connect the other end of the cable to the network or directly to the server you plan to use to...

Page 40: ...iagnostics POWERING ON THE LIBRARY This process involves two steps Applying Power to the Library below Removing the Shipping Lock on page 23 APPLYING POWER TO THE LIBRARY To power on the library 1 1 1...

Page 41: ...ally ejects both magazines and displays the following message when you power it on with the shipping lock installed 1 1 1 1 Power the library off Press the 0 on the back of the library 2 2 2 2 Remove...

Page 42: ...eat the process for the right magazine When the magazine is fully seated the lock icon is solid green indicating that it is locked COMPLETING THE POWER ON SEQUENCE After removing the shipping locks co...

Page 43: ...he LCD displays the Home screen The first line of the Home screen displays the product name and the following lines show status for the library and tape drive or tape drives Note This screen shows a l...

Page 44: ...stalling the library check the setup by performing the exercises suggested below While these exercises are not required it is a good idea to verify that your system and hardware are properly communica...

Page 45: ...Use LTOTool to run a Write Read test to verify that the tape drive s can perform write and read operations If the library and tape drive s are not operating as expected see Chapter 8 for troubleshoot...

Page 46: ...28 PRODUCT MANUAL 1017472 CHAPTER 2 INSTALLING THE LIBRARY NOTES...

Page 47: ...Operator Panel see Using the Operator Panel below To use the Remote Management utility see Chapter 4 USING THE OPERATOR PANEL The library s operator panel includes an eight line LCD and keypad see Fi...

Page 48: ...operations D n No tape No tape is loaded in the tape drive See Loading and Unloading Cartridges in the Tape Drive on page 125 D n Tape Ejected The tape drive ejected a tape and it is located at the t...

Page 49: ...messages Message Meaning Idle No command is active the library is idle Initialize The library is initializing hardware Abort The library is cancelling the current command Digital Self Test The library...

Page 50: ...s calibrating a mechanism Positioning The library is positioning the robot to the desired location Loading The library is loading a cartridge into a tape drive Wait Drive Load The library is waiting f...

Page 51: ...ect Back or to move through the main menus and see the sub menus see example below As shown in Figure 3 2 on page 35 the library s menus are organized in a tree structure consisting of four main menus...

Page 52: ...language Access and in some cases change the library s operation mode such as Random or Sequential cartridge handling Emulation mode Ethernet settings LED settings brightness display and appearance En...

Page 53: ...ort Cartridges Move Cartridges Inventory Select Language1 Library ID Library type serial number code level and SCSI ID and LUN or WWNN Library Settings Library Maintenance Operation Mode Library Statu...

Page 54: ...or you can disable the I E port and gain one more cartridge storage slot Enabling and Disabling the I E Port on page 45 Media Identifier You can configure the library to identify the type of media loa...

Page 55: ...installed in the library see page 131 Setting Up Automatic Tape Drive Cleaning on page 59 DHCP Addressing IP Address Subnet Mask Gateway Address MAC Address If you are using the library s Ethernet in...

Page 56: ...the operator panel password see page 75 2 2 2 2 Press until the selection arrow points to Select Language 3 3 3 3 Press Select 4 4 4 4 Press Modify 5 5 5 5 Press or until the selection arrow points t...

Page 57: ...ts to Library Settings 3 3 3 3 Press Select 4 4 4 4 Press until the selection arrow points to Display Settings 5 5 5 5 Press Select Changing the Brightness The brightness setting changes the brightnes...

Page 58: ...o continue 6 6 6 6 Press Back as needed to return to the Home screen Changing the Contrast The contrast setting changes the contrast of the Liquid Crystals Too high a value will wash out the display a...

Page 59: ...the result of the current value 8 8 8 8 Press Select to accept the change or Back to restore the previous value 9 9 9 9 Press OK to continue 10 10 10 10 Press Back as needed to return to the Home scr...

Page 60: ...row points to Display Settings 5 5 5 5 Press Select 6 6 6 6 Press until the selection arrow points to Reverse Video Library Library ID Inventory Password Select Language Library Settings Select Back L...

Page 61: ...0 10 10 10 Press Back as needed to return to the Home screen SETTING THE DATA CARTRIDGE SLOT COUNT You can limit the number of slots visible to the SCSI interface for compatibility with backup softwar...

Page 62: ...5 5 5 5 Press Select 6 6 6 6 Press until the selection arrow points to Slot Count 7 7 7 7 Press Select 8 8 8 8 Press Modify Press or until the selection changes to the desired value Press Select Libra...

Page 63: ...the selection arrow points to Library Settings 3 3 3 3 Press Select Important You may need to reconfigure your backup application to recognize the new slot count Refer to your application s documentat...

Page 64: ...8 8 8 8 Press or to toggle between Enable and Disable Press Select Note Enabling the I E port allows you to use it to import and export cartridges Disabling the I E port allows you to use it as a sto...

Page 65: ...scans the bar code label not the cartridge Ensure that you affix the correct label type to the cartridges LTO 2 labels for LTO 2 cartridges LTO 3 labels for LTO 3 cartridges and LTO 4 labels for LTO...

Page 66: ...ress Select 5 5 5 5 Press Modify and then press or to toggle between Enabled and Disabled Disabled Enabled 6 6 6 6 Press Select 7 7 7 7 Press OK to continue 8 8 8 8 Press Back as needed to return to t...

Page 67: ...t is the SCSI interface of the tape drive See the tape drive Product Manual for tape drive information See Automation Drive Interface Command ADC for ADI information If you change the tape drive s SCS...

Page 68: ...the library If you have only one tape drive installed it automatically acts as the SCSI bridge Note The library communicates with the host through the SCSI interface of the tape drive s via the ADI se...

Page 69: ...eded to return to the Home screen TAPE DRIVE CONFIGURATION If you replace a tape drive or add a second half height tape drive to your library you must set the tape drive configuration to match the tap...

Page 70: ...r two half height tape drives 4 4 4 4 Press Modify Press or until the selection arrow points to the desired configuration Press Select Notes This menu option requires input for all of the tape drives...

Page 71: ...need to reboot your host computer so that it recognizes the new emulation mode Because most backup applications are certified for one or more of these libraries changing the emulation mode may allow t...

Page 72: ...lection arrow points to Operation Mode 4 4 4 4 Press Select and then press until the selection arrow points to Emulation Mode Library Library ID Inventory Password Select Language Library Settings Sel...

Page 73: ...7 7 7 7 Press OK 8 8 8 8 Press Back as needed to return to the Home screen SETTING THE LIBRARY TO OPERATE IN SEQUENTIAL MODE The operation mode determines how the library processes cartridges The libr...

Page 74: ...he Sequential Mode and set the Restart and Loop options 1 1 1 1 At the Home screen press Lib If necessary enter the operator panel password see page 75 2 2 2 2 Press until the selection arrow points t...

Page 75: ...b At the first screen Sequential press or to select Enable c c c c Press Select and then continue with Setting the Restart Option Operation Mode Emulation Mode Sequential Mode Select Back Important I...

Page 76: ...it has finished processing the last cartridge in the sequence a a a a At the Loop screen press or to select Enable or Disable b b b b Press Select Setting The library Enabled restarts at the beginnin...

Page 77: ...ng cartridge into the tape drive After the cleaning cycle is complete the tape drive unloads and ejects the cleaning cartridge and the library resumes operation Note You do not have to use the library...

Page 78: ...lot cell as the fixed cleaning slot you need to disable it See Enabling and Disabling the I E Port on page 45 To activate the cleaning cartridge cell 1 1 1 1 At the Home screen press Maint If necessar...

Page 79: ...ack as needed to return to the Home screen Enabling the Autoclean Option After enabling the fixed cleaning slot you can activate automatic tape drive cleaning by enabling the Autoclean option To enabl...

Page 80: ...arrow points to Auto Cleaning 4 4 4 4 Press Select Note The Fixed Cleaning Slot must be enabled prior to enabling the Auto Cleaning option Maintenance Library Maintenance Drive Maintenance Cleaning Op...

Page 81: ...he library s Ethernet interface typically involves specifying the library s IP address subnet mask and gateway address IP address Used to route information from the library to the server You can choos...

Page 82: ...ity string Broadcast community string Trap address Trap port You can view and change these settings only through the library s Remote Management utility See Chapter 4 for instructions FTP Interface Th...

Page 83: ...t Changing the DHCP setting The default setting for the library is DHCP enabled 1 1 1 1 To change the DHCP setting press or until the selection arrow points to DHCP 2 2 2 2 Press Select Library Settin...

Page 84: ...ection arrow points to IP Address 2 2 2 2 Press Select 3 3 3 3 Press Modify Press to increase the value Note Press the to cycle through all the number choices 4 4 4 4 Press to move to the next number...

Page 85: ...ction arrow points to Subnet Mask 2 2 2 2 Press Select 3 3 3 3 Press Modify Press to increase the value Note Press the to cycle through all the number choices 4 4 4 4 Press to move to the next number...

Page 86: ...ess Modify Press to increase the value Note Press the to cycle through all the number choices 4 4 4 4 Press to move to the next number Repeat steps 4 and 5 to change the remaining values in the addres...

Page 87: ...USB Port Library Firmware Upgrade and Diagnostics on page 186 and USB Port Tape Drive Firmware Upgrade on page 190 To share the configuration settings between libraries you need to perform these two...

Page 88: ...ion mode language password saved Mode Select data drive configuration and so forth The library then saves those settings to its own non volatile RAM so that it clone s the device which stored the data...

Page 89: ...or Back to cancel the action 7 7 7 7 Press Back as needed to return to the Home screen Getting Configurations To Get the Configurations from a different library 1 1 1 1 At the Home screen press Maint...

Page 90: ...5 5 5 5 Press Select 6 6 6 6 Press OK to continue with the action and reset the library or Back to cancel the action Maintenance Library Maintenance Drive Maintenance Cleaning Options System Reset US...

Page 91: ...ou for the password Note If you are using the library s Remote Management utility see Chapter 4 you can set up a separate password to prevent unauthorized users from using the utility to access the li...

Page 92: ...t If you continue to press the characters will begin again at A upper case A 6 6 6 6 Press to increase the letter the library starts at A 7 7 7 7 Press to move to the next field and repeat step 8 Pres...

Page 93: ...st enter the password before you can use the operator panel menus Each time you return to the Home screen and press a different button password protection is re activated you must enter the password a...

Page 94: ...he operator panel password To turn off password protection for the operator panel 1 1 1 1 At the Home screen press Lib 2 2 2 2 Enter the operator panel password see page 75 If you forget your password...

Page 95: ...case you forget your password you can get a password hint Once you get the hint contact Technical Support and give them the hint They will provide the password When you try to access any screen and t...

Page 96: ...tings to their default values To restore the default configuration values 1 1 1 1 At the Home screen press Lib If necessary enter the operator panel password see page 75 2 2 2 2 Press until the select...

Page 97: ...se exercises are not required it is a good idea to verify that your software and hardware are properly communicating before you begin operation Import several cartridges into the library and load and...

Page 98: ...son check on the backed up data This determines whether the software and tape drive are communicating properly If the library and tape drive are not operating as expected See Chapter 8 for troubleshoo...

Page 99: ...CESSING THE REMOTE MANAGEMENT UTILITY To access the library s Remote Management utility 1 1 1 1 Connect the library to your Ethernet network as described on page 21 2 2 2 2 If not already powered on p...

Page 100: ...left magazine is optional in some configurations With this configuration the library ships with the right magazine installed and a blank installed in the left magazine s location Tape drive configura...

Page 101: ...des this information Device This shows the library and tape drive or tape drives installed the above screen shows one Hewlett Packard LTO 2 tape drive installed The library is configured for One or tw...

Page 102: ...nterface The SCSI interface as seen by the host is the SCSI interface of the tape drive The library appears as LUN 1 on the same SCSI ID as the tape drive For additional information see The tape drive...

Page 103: ...2U 85 VIEWING THE HOME PAGE The information available on the Status page is shown in the following figure and described below Figure 4 2 Remote Management Utility Library and Tape Drive Status Status...

Page 104: ...g a cartridge or idle Robot Status This indicates if the robot has an error See Appendix E Error Messages for help troubleshooting errors Intervention Required This indicates if you need to intervene...

Page 105: ...determine if you want this function enabled or disabled Clean This indicates if a fixed cleaning slot has been set Use this function in conjunction with the Auto Clean option See Setting Up Automatic...

Page 106: ...cartridge The library has three tape drive configuration options Status Indicates whether the tape drive is active tape motion is occurring or inactive Note Moving the cursor over the tape drive elem...

Page 107: ...n performing an inventory the library checks for cartridges in the cells and scans each cartridge s bar code label Note You can move the cursor over any inventory location to view that location s stat...

Page 108: ...s the status POVA of the address as follows Label Valid Indicates whether the bar code label information for the element is considered valid 1 or questionable 0 The bar code label information is consi...

Page 109: ...Ethernet configuration Establish a hint in case you forget your password To enact changes you make on the Configuration page enter the password if you previously set one in the Web Access Password fie...

Page 110: ...nual for tape drive information Automation Drive Interface Command ADC for ADI information SCSI Bridge If you have two tape drives installed in the library you can assign one of them to act as the pri...

Page 111: ...rd that protects access to the library s menus from the front panel To set or change this password 1 1 1 1 Enter a new password in the New Front Panel Access Password field See page 73 for more inform...

Page 112: ...bout the WAP Mode You can configure two library modes Emulation and Control Emulation If your backup software has not yet been certified for the Magnum 224 StorageLibrary T24 or StorageLoader 2U LTO y...

Page 113: ...application In Sequential mode the library automatically processes cartridges in sequential order without direction from an application See page 55 for information about setting the library to operate...

Page 114: ...e drive cleaning without operator intervention Cleaning the tape drive s Via the Remote Management Utility To set automatic cleaning with the Remote Management Utility a a a a Enable the cleaning slot...

Page 115: ...hese setting via the front panel see Setting Ethernet Configuration Options on page 63 Static IP If you are using static addressing DHCP off specify the values for this address If you are using dynami...

Page 116: ...s FTP interface to upgrade firmware or obtain diagnostic listings you can view the default FTP User Name and change it if desired The default values are User name anonymous Password Exabyte Note The u...

Page 117: ...rd here before you click on the Update button to enact the changes Note If you forget your web access password click on Get Web PW Hint described below SETTING WEB ACCESS PASSWORD PROTECTION Set Web A...

Page 118: ...ields blank Then click the Update button Get Web Password Hint By clicking the Get Web Password Hint button you will receive an encrypted version of a password Contact Technical Support at www tandber...

Page 119: ...in a cell or in the tape drive Scan Count This indicates the total number of the bar code scanner has scanned a bar code label Scan Retry Count This indicates the total number of the bar code scanner...

Page 120: ...e total number of the library has been accessed from the Internet via the Remote Management Utility FTP Count This indicates the total number of FTP sessions that have occurred E mails Sent This indic...

Page 121: ...at the top of the page to view the Tools Home page Blink This option helps you to identify the library if it is in a rack with multiple devices Use this option to locate the library to load cartridge...

Page 122: ...option If your library shipped with an older version of ship lock use this option to configure your library for the correct lock Lib CUP Library Code Update Use this option to update the code in the...

Page 123: ...OADER 2U 105 USING THE UTILITY S TOOLS Choose the option press Select and then follow the instructions as shown below When you press the Select button the following screen appears Once you determine t...

Page 124: ...106 PRODUCT MANUAL 1017472 CHAPTER 4 USING THE REMOTE MANAGEMENT UTILITY Update automatically from the WEB Update from the WEB but let me choose...

Page 125: ...this option to update the code in the tape drive s The following figure shows the options for updating the code Important Make sure that you select and download the correct firmware files Firmware fo...

Page 126: ...HE REMOTE MANAGEMENT UTILITY Choose the options press Select and then follow the instructions as shown below When you press the Select button the following screen appears Once you determine that it is...

Page 127: ...AUGUST 2007 MAGNUM 224 STORAGELIBRARY T24 OR STORAGELOADER 2U 109 USING THE UTILITY S TOOLS Update from the WEB but let me choose Update from a file of my choice...

Page 128: ...ton the library completes the current action and then stops For example if the library loaded a cartridge into a tape drive it unloads it and returns it to its slot before stopping the test Test Descr...

Page 129: ...es called dumps Use this option to create these logs You can select the device that you want logs for and how to handle them Advanced Use the advanced tools with caution as some of the features may al...

Page 130: ...112 PRODUCT MANUAL 1017472 CHAPTER 4 USING THE REMOTE MANAGEMENT UTILITY Update Library Ring This option allows you to link multiple libraries in your system...

Page 131: ...ion you do not need to intervene in library activities However you may occasionally need to perform the following tasks described in this chapter Important If you are using a backup application which...

Page 132: ...ies of the library and tape drive s The status LEDs located to the left of the operator panel buttons see Figure 5 1 also indicate library activity as follows TANDBERG DATA Lib D 2 D 1 Idle No Tape No...

Page 133: ...n for LTO Ultrium Cartridges available at www tandbergdata com Note The bar code labels provided with the library include labels for both data cartridges and cleaning cartridges Table 5 1 Tape drive c...

Page 134: ...the I E port 1 1 1 1 Affix the bar code labels as described in Preparing Cartridges on page 115 2 2 2 2 Press the I E Port lock button The unlock icon flashes while the library initiates the unlock 3...

Page 135: ...rt must be enabled see Enabling and Disabling the I E Port on page 45 Note The following steps describe how to import a cartridge through the I E Port Reverse the steps to Export a cartridge through t...

Page 136: ...hows your destination moving to choice press Select 5 5 5 5 Press OK to continue or Back to cancel During the import the front panel displays an Import Active message After a successful Import the lib...

Page 137: ...ure to move cartridges to and from a tape drive or to and from the I E Port When you move a cartridge to a tape drive the cartridge automatically loads the tape drive engages the take up reel The Stor...

Page 138: ...d Once the message appears press OK to continue 6 6 6 6 Press Back as needed to return to the Home screen LOADING CARTRIDGES INTO A MAGAZINE If you want to populate the entire magazine rather than loa...

Page 139: ...magazine can weigh up to 8 8 lbs 4 0 kg The StorageLoader 2U LTO library is a 20 slot library the last two slots in each magazine are blocked Figure 5 5 Magazine lock buttons Magazine lock buttons No...

Page 140: ...GES FROM THE LIBRARY This section describes removing cartridges one at a time through the I E Port To remove multiple cartridges see Loading Cartridges into a Magazine on page 120 To remove cartridges...

Page 141: ...is confirmation message Export Good Once the message appears press OK to continue 6 6 6 6 Remove the cartridge Press the I E Port lock button The unlock icon flashes while the library initiates the un...

Page 142: ...is correct To re inventory the library 1 1 1 1 At the Home screen press Lib If necessary enter the operator panel password see page 75 2 2 2 2 Press until the selection arrow points to Inventory 3 3...

Page 143: ...agazine are blocked 7 7 7 7 Press Back as needed to return to the Home screen LOADING AND UNLOADING CARTRIDGES IN THE TAPE DRIVE During normal operation you do not need to instruct the library to load...

Page 144: ...lect 4 4 4 4 Press or to move through the tape drive choices if more than one tape drive is installed When the screen shows your destination choice press Select 5 5 5 5 Press OK to continue or Back to...

Page 145: ...RIDGE FROM A TAPE DRIVE To unload a cartridge from a tape drive 1 1 1 1 At the Home screen press Move If necessary enter the operator panel password see page 75 2 2 2 2 Press until the selection arrow...

Page 146: ...g conditions the LTO Ultrium tape drive s installed in the library do not require regular cleaning LTO Ultrium tape drives contain an automatic cleaning mechanism that allows them to clean themselves...

Page 147: ...g cartridge a power cycle causes the cleaning count information to be lost If there is a barcode label on the cleaning cartridge the library stores the information and recognizes it after a power cycl...

Page 148: ...y displays the number of cleanings left if the count was previously started or No Data Available if the count was not previously started 5 5 5 5 Press Back as needed to return to the Home screen Maint...

Page 149: ...mation about setting this option CLEANING A TAPE DRIVE USING THE CLEAN DRIVE OPTION Use the front panel Clean Drive option to clean the tape drive s when the library or backup application notifies you...

Page 150: ...e selection arrow points to Cleaning Options Cleaning Cartridge Condition Description Not stored in library Cells all occupied Use the Export command to remove a cartridge from the library as describe...

Page 151: ...Select 6 6 6 6 Press OK to clean the tape drive or Back to cancel the action Clean Drive Source Slot n CLNA02 Select Back Clean Drive Destination Drive 01 02 Drive n Select Back Pending Action Clean D...

Page 152: ...om the library as described on page 122 Before closing the I E port door insert the data cartridge you removed previously if applicable Then firmly push the door closed 7 7 7 7 Press Back as needed to...

Page 153: ...f you need to power the library off first unload the cartridge from the tape drive s if possible If you power the library off and back on while a cartridge is in a tape drive the tape drive may have t...

Page 154: ...s for storage temperature and other environmental requirements as described on the cartridge packaging Do not allow the temperature and humidity in the storage environment to fluctuate Store cartridge...

Page 155: ...ATION Because the library communicates with the host through the SCSI interface of the tape drive s via the ADI serial interface the SCSI interface seen by the host is the SCSI interface SCSI ID of th...

Page 156: ...necessary enter the operator panel password see page 75 2 2 2 2 Press until the selection arrow points to Library ID 3 3 3 3 Press Select TANDBERG DATA Lib D 2 D 1 Idle No Tape Move Lib Maint Drive L...

Page 157: ...sword see page 75 2 2 2 2 Press until the selection arrow points to Library Maintenance 3 3 3 3 Press Select Important Because the library uses the ADI serial interface the SCSI ID indicates the ID of...

Page 158: ...history sometimes called the event log lists any events that prevented a library operation from completing up to four events If you contact Tandberg Data Technical support you may be asked to check th...

Page 159: ...l password see page 75 2 2 2 2 Press until the selection arrow points to Library Maintenance 3 3 3 3 Press Select Example history screen Definition Library History Page Title 1 History entry number Mo...

Page 160: ...screen Library History 1 Note Continue pushing the Next button to cycle through the remaining Library History screens 7 7 7 7 Press Back as needed to return to the Home screen Library Maintenance Lib...

Page 161: ...ome screen press Maint If necessary enter the operator panel password see page 75 2 2 2 2 Press until the selection arrow points to Library Maintenance 3 3 3 3 Press Select 4 4 4 4 Press until the sel...

Page 162: ...ove through the slots Notes The screen above shows the library with only one magazine installed The StorageLoader 2U LTO library is a 20 slot library the last two magazine slots are blocked 7 7 7 7 Pr...

Page 163: ...o Library Statistics 5 5 5 5 Press Select Press until the selection arrow points to View Drives 6 6 6 6 Press Select A screen similar to the following one appears Maintenance Library Maintenance Drive...

Page 164: ...r to this one appears 8 8 8 8 Press OK 9 9 9 9 Press Back as needed to return to the Home screen VIEWING LIBRARY SETTINGS You may need to access the library settings before performing some of the main...

Page 165: ...6 6 6 6 Repeat these steps to view the library s settings Library Library ID Inventory Password Select Language Library Settings Select Back Library Settings Operation Mode Ethernet Display Settings...

Page 166: ...AND SERIAL NUMBER To check a tape drive s type and serial number 1 1 1 1 At the Home screen press Drive If necessary enter the operator panel password see page 75 2 2 2 2 Press until the selection arr...

Page 167: ...ess Back as needed to return to the Home screen LVD SCSI OR FIBRE CHANNEL TAPE DRIVE INTERFACE To view a tape drive s interface information 1 1 1 1 At the Home screen press Drive If necessary enter th...

Page 168: ...press Select SCSI Tape Drive Fibre Channel Tape Drive 5 5 5 5 Press OK Note See Changing the SCSI IDs on page 49 for instructions on how to change the tape drive SCSI IDs Interface Source Drive 01 02...

Page 169: ...3 3 Press Select Note See Tape Drive Configuration on page 51 for instructions on how to change the library s tape drive configuration 4 4 4 4 Press OK 5 5 5 5 Press Back as needed to return to the Ho...

Page 170: ...terface of the tape drive See the tape drive Product Manual for tape drive information See Automation Drive Interface Command ADC for ADI information To check a tape drive s SCSI interface bridge assi...

Page 171: ...der 2U LTO library is a 20 slot library VIEWING CARTRIDGE INVENTORY A cartridge inventory is automatically performed each time the library is powered on each time a cartridge is inserted or removed fr...

Page 172: ...forth The library scans the bar code label not the cartridge so if you affix an LTO 3 bar code label to an LTO 4 data cartridge it displays as an LTO 3 cartridge The above screen shows either a Magnu...

Page 173: ...enter the operator panel password see page 75 2 2 2 2 Press until the selection arrow points to Inventory then press Select 3 3 3 3 Press until the selection arrow points to View Drives 4 4 4 4 Press...

Page 174: ...e drives installed 6 6 6 6 Press Back as needed to return to the Home screen I E port inventory To view the I E port inventory 1 1 1 1 At the Home screen press Lib If necessary enter the operator pane...

Page 175: ...rary maintains its cartridge inventory automatically you can issue an operator panel command to update the inventory at any time For example you might want to update the inventory if the bar code scan...

Page 176: ...158 PRODUCT MANUAL 1017472 CHAPTER 6 VIEWING LIBRARY INFORMATION NOTES...

Page 177: ...the rack to complete this procedure It is also not necessary to To view this information go to Installing or replacing a tape drive below Removing cartridges without power from the library or tape dr...

Page 178: ...the power cord is disconnected from the library and the outlet Warnung Vor der Ausf hrung von Installations oder Wartungsarbeiten ist darauf zu achten da der Library Netzschalter auf Aus gestellt ist...

Page 179: ...that came with your replacement kit The serial cables are specifically configured at the factory for use with the individual tape drives Lower SCSI cover plate Upper SCSI cover plate Half Height Tape...

Page 180: ...ial connector Top serial connector not used Drive 1 Drive 2 Library Full Height Tape Drive Serial cable S Bottom serial connector Second serial connector Drive 1 Drive 2 HH Tape Drive HH Tape Drive Li...

Page 181: ...of the unit c c c c Disconnect the power cord the SCSI or Fibre Channel cable s and the terminator if one is installed d d d d Remove the tape drive cover plate Set the plate and the screws aside Note...

Page 182: ...brary Route the cables as shown in Figure 7 2 and Figure 7 7 b b b b While holding the cables to the side slide the new tape drive directly into the library leaving it a short distance out to access t...

Page 183: ...ons REPLACING A TAPE DRIVE SAME CONFIGURATION To replace a tape drive with a different tape drive of the same configuration half height to half height or full height to full height follow these steps...

Page 184: ...s out of the way pull the tape drive straight out of the library d d d d Disconnect the 10 pin serial cable from the library and discard it Do not reuse the serial cable 3 3 3 3 Installing the new tap...

Page 185: ...ive on page 168 Full height tape drive Serial Route the serial cable S under the tape drive carrier as shown here connect as shown in Figure 7 1 FH serial cable routing Power Route the power cable ove...

Page 186: ...rial cable routing Power Route the power cable under the tape drive carrier as shown here connect as shown in Figure 7 4 HH power cable routing d d d d Slide the tape drive the remaining distance into...

Page 187: ...r library or both half height tape drives with a full height tape drive follow these steps 1 1 1 1 Preparing for replacement a a a a Power off the host b b b b Power off the library press the 0 on the...

Page 188: ...tape drive cooling plate B if one is installed Remove the plate and discard it and the screws d d d d While holding the cables out of the way remove the tape drive Figure 7 12 Tape drive cover plate...

Page 189: ...cables Use care not to damage the cables c c c c Connect the supplied serial cable S and the power cable P to the tape drives Serial Route the serial cable S under the tape drive carrier as shown here...

Page 190: ...ibrary Note Do not connect the SCSI cables at this time To set tape drive configuration 1 1 1 1 At the Home screen press Drive If necessary enter the operator panel password see page 75 2 2 2 2 Press...

Page 191: ...at the process for each tape drive installed 7 7 7 7 Press Back as needed to return to the Home screen RESUMING OPERATION 1 1 1 1 Power the library off Press the 0 on the back of the unit after settin...

Page 192: ...formation www T10 org 3 3 3 3 Reconnect the power cord and power on the library press the I on the back of the unit and then power on the host The library is now ready to resume operation The new tape...

Page 193: ...rack disengage the screws securing the rails to the back of the rack and slide the library forward approximately six inches to expose the access slots in the side of the library see Attaching the Lib...

Page 194: ...r and use the tape drive s unload button to remove the cartridge If a general power failure occurred contact Tandberg Data Technical Support see page iii for information about removing the cartridge f...

Page 195: ...3 Press Select 4 4 4 4 Press until the selection arrow points to Drive Diagnostics 5 5 5 5 Press Select 6 6 6 6 Press or until the selection arrow points to Drive Self Test Maintenance Library Mainten...

Page 196: ...nd SCSI functions If you report a problem to Tandberg Data Technical Support you may be asked to run these tests and provide the results PERFORMING A DIGITAL SELF TEST To perform a digital self test o...

Page 197: ...points to Digital Self Test 5 5 5 5 Press Select 6 6 6 6 Press OK to perform the test 7 7 7 7 Press Back as needed to return to the Home screen PERFORMING A MOTION TEST To perform a motion test on the...

Page 198: ...press until the selection arrow points to Library Diagnostics 4 4 4 4 Press Select and then press until the selection arrow points to Motions Test Maintenance Library Maintenance Drive Maintenance Cle...

Page 199: ...functions Moves the robot to a cell If the cell contains a cartridge the library moves the cartridge to the tape drive If the cell does not contain a cartridge the library moves the robot to a cell t...

Page 200: ...Press until the selection arrow points to Library Maintenance 3 3 3 3 Press Select and then press until the selection arrow points to Library Diagnostics 4 4 4 4 Press Select Maintenance Library Main...

Page 201: ...e when you stop the demo the cartridge is unloaded Press Back as needed to return to the Home screen FTP LIBRARY FIRMWARE UPGRADE AND DIAGNOSTICS Occasionally Tandberg Data may make revisions to the l...

Page 202: ...ave the following A Category 5 100BaseT connection data grade cable Software that supports RFC 959 file transfer protocol A host computer or network connection that uses a pin through hole RJ 45 shiel...

Page 203: ...command 5 5 5 5 If necessary rename the firmware file s you downloaded from www tandbergdata com as follows Library firmware Change filename bin to libflash bin Ethernet module firmware Change filena...

Page 204: ...e readme file provided with the program for installation instructions Refer to the program s online help for instructions on performing upgrades and diagnostics You can download new firmware at www ta...

Page 205: ...ntinue with the download or Back to cancel the action 7 7 7 7 Press Back as needed to return to the Home screen SAVING LIBRARY LOGS To save the diagnostic logs of the library 1 1 1 1 At the Home scree...

Page 206: ...nue with the action or Back to cancel the action Tandberg Data Technical Support can examine the log to determine the nature of the reported error see www tandbergdata com Maintenance Library Maintena...

Page 207: ...ion instructions Refer to the program s online help for instructions on performing upgrades and diagnostics You can download new firmware at www tandbergdata com This table lists the firmware options...

Page 208: ...1 1 1 At the Home screen press Maint If necessary enter the operator panel password see page 75 2 2 2 2 Press until the selection arrow points to USB Options 3 3 3 3 Press Select Vendor Configuration...

Page 209: ...lect 6 6 6 6 Press Select Press OK to continue with the download Press Back to cancel the action USB Options New Library Code New Drive Code Save Configuration Get Configuration Save Library Logs Sele...

Page 210: ...that directory Once in a subdirectory press the to move to the directory above the current directory The asterisk indicates the latest code level 7 7 7 7 Highlight the desired code level and press Se...

Page 211: ...are also secure Fibre Channel connections Make sure that the Fibre Channel connections to the host computer and other devices on the bus are also secure Host adapter card installation Make sure that y...

Page 212: ...le with the backup application you plan to use Check www tandbergdata com for compatibility information Software installation Make sure that your backup software is installed correctly Refer to your s...

Page 213: ...hat the library hardware is operating using the following methods Use the Run System Demo mode under the library s Maintenance menu to move cartridges from random cells in and out of the tape drive s...

Page 214: ...slot must indicate No Drive See Reconfiguring the Library and Resuming Operation on page 172 Slot Configuration BoththeMagnum 224and StorageLibraryT24are24 slot libraries the StorageLoader 2U LTO is...

Page 215: ...tor Cabling and termination rated higher Ultra 320 for example is also acceptable An appropriate terminator is stamped with Ultra 3 or LVD 160 and Active Negation Your library was shipped with the app...

Page 216: ...connection described in Connecting the Library to Ethernet on page 21 If the ADI interface is not connected properly it is possible that the tape drive will not communicate on the SCSI bus see Replac...

Page 217: ...sed LTO Tool to write and read test data the test tape will not be recognized by your backup software Perform a tape erase using either LTOTool or your backup software BACKUP SOFTWARE CONFIGURATION IS...

Page 218: ...ool to update the firmware see LibTool Library Firmware Upgrade on page 186 TAPE DRIVE INFORMATION Tape drive serial number and firmware level What is the tape drive s serial number What version of fi...

Page 219: ...N INFORMATION Backup application name and version What backup application are you using Compatibility Does your application support the library Refer to the supported hardware devices list from the ap...

Page 220: ...error Capture diagnostic logs from both the tape drive s and from the library immediately after your backup application reports an error Use LTOTool to capture the diagnostic log from the tape drive...

Page 221: ...ecifications page 208 Universal serial bus page 208 Safety and regulatory agency compliance page 209 Table A 1 Maximum library storage capacity Data Cartridge Type Maximum Capacity per Cartridgea Maxi...

Page 222: ...m front rail mount to rear of chassis Front bezel extends forward an additional 2 54 cm 1 5 inches 77 54 cm x 44 63 cm x 8 75 cm 29 0 x 17 57 x 3 45 inches Weight 20 9 kg 46 1 lb with no cartridges in...

Page 223: ...ting that the move is complete The average move complete time is approximately 150 seconds Worst case time to complete this command is 10 minutes POWER SPECIFICATIONS AC INPUT VOLTAGES AND POWER CONSU...

Page 224: ...AWG UL Listed CSA Certified European 2 5 meter 8 2 foot 230 to 250 volt One CEE 7 7 male connector One IEC 320 C13 female connector Cordage is CENELEC HD 21 VDE approved Table A 5 International power...

Page 225: ...brary is in its original packaging The packaging is designed to protect the library from condensation caused by extreme temperature variations 15 C or more When the library is moved from a cold storag...

Page 226: ...drives FAT file formats FAT FAT12 FAT 16 and FAT 32 Long file names The USB interface does not support Keyboards Pointer devices computer mouse Cameras Multimedia devices Table A 8 Shock limits Opera...

Page 227: ...listed by Underwriters Laboratories Inc Representative samples of this product have been evaluated by UL and meet the applicable U S and Canadian safety standards The GS Mark for the Magnum 224 Stora...

Page 228: ...otection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in a...

Page 229: ...es that the Magnum 224 StorageLibrary T24 or StorageLoader 2U LTO is in compliance with European Council Directive 2002 95 EC on the restriction of the use of certain hazardous substances in electrica...

Page 230: ...212 PRODUCT MANUAL 1017472 APPENDIX A SPECIFICATIONS NOTES...

Page 231: ...s refer to the tape drive documentation available from IBM www storage ibm com tape lto oem index html Hewlett Packard www1 hp com storage tapestorage html For information about ADI see Automation Dri...

Page 232: ...SCSI cables that conform to SCSI 3 specifications To comply with the regulations and standards listed in Appendix A all SCSI cables used with the library must be properly shielded SCSI TERMINATOR REQ...

Page 233: ...torageLibrary T24 or StorageLoader 2U LTO SCSI Reference The tape drive s Product Manual The Automation Drive Interface Command ADC SCSI Commands The initiator sends commands to the library through a...

Page 234: ...rough the I E port READ ELEMENT STATUS 12 bytes B8h Reports the status of its medium transport storage import export and data transfer elements to the initiator RECEIVE DIAGNOSTIC RESULTS 6 bytes 1Ch...

Page 235: ...and determines which bar code labels match the template TEST UNIT READY 6 bytes 00h Informs the initiator whether it is ready to accept all other commands WRITE BUFFER 10 bytes 3Bh Writes new microcod...

Page 236: ...that the library cannot accept any motion commands Hardware Error 4h Indicates that the library detected a hardware failure Illegal Request 5h Indicates that there was an illegal parameter in the com...

Page 237: ...xed cleaning slot is enabled this cell becomes the fixed cleaning slot labeled 01 in Figure B 2 and all storage element numbers reduce by one The fixed cleaning slot will not be accessible through SCS...

Page 238: ...one The fixed cleaning slot will not be accessible through SCSI Figure B 3 StorageLoader 2U LTO element addresses I E port enabled no fixed cleaning slot 51h 52h 51h Top I E Port I E Port Second HH ta...

Page 239: ...operates at a wavelength of 850 nm nanometers Use either 50 micron or 62 5 micron multi mode optical fiber cables with dual single channel LC connectors 50 micron multi mode optical fiber cables must...

Page 240: ...ad diagnostic information from the library and tape drives using FTP see Creating a Diagnostic Listing via FTP on page 185 Upgrade the library s firmware using FTP see Upgrading Library Firmware via F...

Page 241: ...rives have WORM capability It is not available on the LTO 2 or LTO 1 tape drives No physical hardware changes are required to make the tape drive compatible with the WORM feature however appropriate W...

Page 242: ...does not match the tape drive will report a Media Error code If your backup application or operating system returns SCSI sense information the Sense information will be Sense Key 03 Medium error Inser...

Page 243: ...vel If your LTO 3 tape drive has an earlier version of firmware you can download the updated firmware by visiting the download page on the Tandberg Data web site at www tandbergdata com Note Refer to...

Page 244: ...e C 3 ASC ASCQ error codes for a Medium Error SK 3 with WORM media ASC ASCQ Description 04h 10h Logical Unit Not Ready Auxiliary Memory Not Accessible 11h 12h Auxiliary Memory Read Error 30h 0Dh Mediu...

Page 245: ...rials Authorization RMA number and the shipping address When you have the RMA number follow these instructions PREPARING THE LIBRARY FOR SHIPPING REMOVE ALL CARTRIDGES Remove all of the cartridges fro...

Page 246: ...cks shown in Figure 2 10 continue with Step 5 below If your library shipped with a lock other than the two red shipping locks shown in Figure 2 10 you need to set the Ship Lock Type This step may requ...

Page 247: ...w points to Not RedShip Lock then press Select d d d d Press OK when you receive the Ship Lock Type Good confirmation message 5 5 5 5 Press or until the selection arrow points to Park For Shipping the...

Page 248: ...ks SHIPPING LOCK INSTALLATION Pending Action Park For Shipping Continue OK Back Park For Shipping Good OK Figure D 1 Shipping locks Lock handle Lock handle V opening Store screw here Store screw Align...

Page 249: ...e not to twist the magazine or move it side to side as you insert or remove it from the library Not inserting it straight into pulling it straight out of the opening can damage components inside the l...

Page 250: ...azine Continue with Accessories below ACCESSORIES After installing the shipping locks remove the following from the library and tape drives Power cord Ethernet cable SCSI cables or Fibre Channel cable...

Page 251: ...move or lift the library Most of the weight is toward the back of the library Warnung Die Library wiegt 20 9 kg Es sind mindestens 2 Personen erforderlich um die Library zu bewegen oder zu heben Der...

Page 252: ...cking tape To pack the library 1 1 1 1 Place the library inside its antistatic bag see Figure D 7 Tape the bag closed Figure D 6 Removing the library from the rack Caution To avoid damaging the librar...

Page 253: ...e shipping the accessories with the library insert them in the openings as shown in Figure D 9 and Figure D 10 Figure D 8 Bottom foam packing pieces Figure D 9 Top foam packing piece shown with access...

Page 254: ...he die cut piece 6 6 6 6 Place the top cover on the box and seal it securely with packing tape 7 7 7 7 Place the shipping label on the box Figure D 10Accessory item placement in shipping box Terminato...

Page 255: ...e tape drive s or the magazine s If you do you will void your warranty Important Some corrective actions advise you to reset or power the library off and back on To avoid disrupting communication betw...

Page 256: ...ve is operating correctly See Tape Drive Troubleshooting on page 196 Bad Download An error occurred during a firmware upload to the library 1 Verify that you loaded the correct code Do not load firmwa...

Page 257: ...r on self test POST Wait until the library has finished and then retry the operation Dir Create Fail The library could not create a new directory on the USB device 1 Ensure that the USB device is secu...

Page 258: ...because of a mechanical problem or because of a broken tape 1 Export the tape from the library see page 122 and verify that it is in good condition and then retry the operation Replace the cartridge...

Page 259: ...page iii or your service provider File First Fail The library could not find the first file in the USB directory 1 Ensure that the USB device is securely inserted and retry the operation 2 Re write th...

Page 260: ...and retry the operation 3 Retry with another USB device If the error persists contact Technical Support see page iii or your service provider File Write Fail The library could not write the next block...

Page 261: ...eted because the stored parameters are not valid 1 Reset the library and retry the operation 2 Use Restore Defaults from the Library Settings menu to refresh the library settings 3 If the error persis...

Page 262: ...No USB Device The library does not see a USB device Ensure that the USB device is securely inserted and retry Try another USB device Not Calibrated The manufacturing calibration of the library is not...

Page 263: ...error persists contact Technical Support or your service provider Report Illegal Request The I E port door is unlocked Lock the I E port door press it firmly toward the library and retry the operation...

Page 264: ...34 for reset instructions 2 If the error persists contact Technical Support see page iii or your service provider Servo Jammed The library s cartridge handling mechanism robot is jammed 1 Reset the li...

Page 265: ...retry the operation See page 134 for reset instructions 2 If the error persists contact Technical Support see page iii or your service provider System Fan The library has detected that the system fan...

Page 266: ...ut the error line number The line of code in the file which is calling out the error Fatal Error Task watchdog expired file line number Table E 2 Library fatal error messages Error Message Description...

Page 267: ...ested for launch Attempt to start an unknown task Pref abort xxxxxxx Prefetch instruction abort occurred RFQx Operating system failed reading from queue x Sense data too big An internal data buffer ha...

Page 268: ...er cycle the library press the 0 on the back of the library power off and then press the I power on 2 If the error persists contact Technical Support or your service provider WTQx Operating system fai...

Page 269: ...207 application See software See software backup application Autoclean option 61 automatic drive cleaning setting up 59 to 63 via remote management 96 Automation Drive Interface See ADI Command B bac...

Page 270: ...ptions 29 to 35 automatic drive cleaning 59 to 63 changing from operator panel 35 to 79 changing through Remote Management utility 91 emulation mode 53 to 55 94 configuration changing continued Ethern...

Page 271: ...ory Exabyte 221L emulation mode 53 EZ17 Autoloader emulation mode 53 F fan 6 features 1 to 3 Fibre Channel connecting 20 connector description 6 interface specifications 221 firmware updating tape dri...

Page 272: ...227 to 236 performing a digital self test 178 performing a motion test 179 replacing the tape drive 159 to 175 running a system demo 181 library maintenance continued troubleshooting 200 library updat...

Page 273: ...ord protected menus 75 disabling for operator panel 76 setting for operator panel 73 to 77 setting for Remote Management utility 99 performance specifications 204 to 205 Performing Diagnostic Tests 18...

Page 274: ...compliance 209 to 211 capacity 203 data transfer rate 204 environmental 206 performance 204 to 205 power 205 shipping 208 size 204 weight 204 statistics library 137 viewing through Remote Management u...

Page 275: ...o 157 via Remote Management utility 89 viewing library cartridge inventory 153 history event logs 140 serial number and code level 137 settings 146 statistics 143 status 139 viewing tape drive configu...

Page 276: ...258 PRODUCT MANUAL 1017472 INDEX Notes...

Page 277: ...cial incidental or consequential damages caused or alleged to be caused directly or indirectly by Product or those items supplied or sold by Tandberg Data hereunder including but not limited to any in...

Page 278: ...260 PRODUCT MANUAL 1017472 WARRANTY For more information about Tandberg Data Service Support see www tandbergdata com TANDBERG DATA CORPORATION 2108 55TH STREET BOULDER COLORADO 80301 USA...

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