148
Chapter
7
Diagnosing Problems
STACKER FULL
Yes
Status message: the
power paper stacker is
full of paper.
Unload the stacker. If fault persists,
contact your authorized service
representative.
1
STACKER JAM
Yes
This message is
triggered if there is paper
inside the throat of the
stacker elevator, but the
elevator is not moving.
1. Open the cabinet rear door and
check for obstructions preventing
elevator movement. Remove any
obstructions.
2. Run the print job again. If the
message appears again, contact
your authorized service
representative.
1
TABLE MISMATCH
DOWNLOAD AGAIN
No
Indicates that the
software update has
failed and should be
reloaded.
Contact your authorized service
representative.
1
TCB CORRUPTED*
No
Task Control Block
Corrupted. Firmware
error on controller board.
Contact your authorized service
representative.
1
TCP PORT BUSY
Yes
Error message reported
by the Printer Manager
when ethernet interface
option is installed. The
network address given in
the printer properties was
reached, but the printer
port is busy.
Refer to the TallyGenicom 6600
Maintenance Manual.
TIP MISMATCH
Use Correct RBN
Yes
The incorrect cartridge
type is being used for the
printer.
Install the correct ribbon cartridge
type in the printer.
UNDEF INTERRUPT*
No
Undefined Interrupt.
Firmware error on
controller board.
Contact your authorized service
representative.
1
UNDFNED OPCODE*
No
Undefined Opcode.
Firmware error on
controller board.
Contact your authorized service
representative.
1
UNKNOWN RBN1
Install New RBN
Yes
The sensor detects a bar
code, but the ribbon
model is not permitted on
this printer.
Install a new ribbon.
UP DRV. SHORT*
No
Upper Driver Short.
Hammer driver circuits on
the boards shorted to
ground.
Cycle power to see if the message
clears, if not, contact your
authorized service representative.
1
Table 8. LCD Message Troubleshooting Table
Displayed Message
Can User
Correct?
Explanation
Solution
Summary of Contents for 6605
Page 1: ...TallyGenicom 6600 Series Printers User s Manual ...
Page 3: ...User s Manual TallyGenicom 6600 Series Printers ...
Page 14: ...14 Chapter 1 Contact Information ...
Page 114: ...114 Chapter 5 RS 232 Serial Interface ...
Page 150: ...150 Chapter 7 Diagnosing Problems ...
Page 158: ...158 Appendix B ...
Page 170: ...170 Appendix C Performance Limitations ...
Page 176: ...176 Appendix D Stacker Operation ...
Page 196: ...196 Appendix G Software License Agreement ...
Page 211: ......
Page 212: ...255552 001B 255552 001 ...