Appendix A - Glossary
A-2 T328 Executive IP Phone User Guide (Coral IPx/FlexiCom)
Forced Account Code
A feature that forces the station user to dial an account code before accessing an
outside line. After dialing the account code, the user will be able to continue
dialing the required number.
Idle
A station or extension that is not ringing or busy, therefore available for use.
Intercept
If you misdial or dial an unauthorized code (restricted to you), you will receive
reorder tone or will be routed directly to the operator/master extension/attendant,
as defined in your system.
Key Set
Digital or electronic key telephone set. The key set proprietary telephone is a
general name for the FlexSet, FlexSet-IP, DKT, DST, T207M, T208M,
T207M/NP, T208M/BL, T207S, T208S, T207S/NP, T208S/BL, etc., or any
telephone having several buttons, display unit, loudspeaker, microphone, etc.
MWI
Message Waiting Indicator. An indicator that there is a message waiting or a
voicemail message for the owner of an account.
Operator/Attendant
The operator is responsible for answering incoming calls and connecting them to
their required destination. The attendant also attends to trunk, system and station
feature controls.
Outside Line Access
Code
A series of digits which must be keyed in order to gain access to a trunk or trunk
group.
Port
Provides access to a device, station or trunk from within the system.
PSTN
Public Switch Telephone Network. The traditional land-line phone network.
Appendix A - Glossary (cont.)