ACD & UCD Groups
96 T328 Executive IP Phone User Guide (Coral IPx/FlexiCom)
Log-In/Out - for a Single ACD Group
ACD & UCD Groups: Log-In/Out - for a Single ACD Group
#1974
This feature is used when an ACD group member joins or leaves an ACD group. A user can simultaneously be a member of
numerous ACD groups.
To Log-In to a single group:
Dial the entire procedure in a single block sequence.
1. Dial Log-In/Out feature code #1974.
2. Dial your ACD group number.
3. Dial activation code
.
4. Press
OK
or
[Send]
.
5. Listen for the confirmation tone.
6. Press
SPKR
to hang up.
To Log-Out from a single group:
1. Dial Log-In/Out feature code #1974.
2. Dial your ACD group number.
3. Dial cancellation code
.
4. Press
OK
or
[Send]
.
5. Listen for the confirmation tone.
6. Press
SPKR
to hang up.
Notes:
1) When logging in or out from additional groups, the above procedures are repeated as many times as needed.
2) In some groups, in order to log in, you must first have defined an ID number (see
page 95
).
3) If you log-out from your primary group using this feature code, you must also log-out as primary, so the group
is no longer marked as your primary (see
page 97
).