Transfer
224 T328 Executive IP Phone User Guide (Coral IPx/FlexiCom)
Transfer
TRAN
You can transfer both internal and external calls to other users within your system. A call can be screened or unscreened.
•
Screened Transfer (Consultation Transfer):
You announce the call before transferring.
•
Unscreened Transfer (Direct transfer, Blind transfer, Unsupervised transfer or Cold transfer):
You can transfer the call without a prior announcement or without notifying the recipient. When the destination is busy,
hanging up causes the system to camp onto the busy station.
Notes:
1) Call Transfer cannot be activated when Call Forward No Answer or Divert is invoked by the transfer
destination.
2) Call Transfer to groups (Boss, Hunt) is not supported.
To perform screened transfer of an established outgoing call:
1. During the call, press one of the following:
• the
TRAN
fixed key
• the
[Transfer]
soft key
• a pre-programmed Conference button (see
page 226
)
2. This places the first party on hold and gives you a second dial tone.
3. Dial the Transfer destination number.
4. Press
OK
or
[Send]
.
5. Hear ringback tone.
Notes:
1) If the third party is busy, you do not hear a ringback tone.You will not be able to proceed with the transfer
unless the transfer destination is defined with multi-appearance.
2) If the Transfer destination is defined with multi-appearance, then you hear a busy tone and may decide to
and continue to dial another transfer destination.
6. Wait for answer.
7. Announce the call, then hang up to complete the transfer. Your phone is immediately disconnected from the call.