Tadiran Telecom EMERALD ICE, Installation Manual

Page: 86 / 154

9-2
Emerald ICE HD Voicemail Installation Manual
System
Administrator
Ma
ilbo
xes
9
Before Beginning
The Emerald ICE HD Voicemail default settings for the System Administrator’s
mailbox are as follows: the default mailbox number is 555. The default password is
1234.
The System Administrator should be familiar with standard dialing procedures
and features such as using the
#
key as a recording or number terminator, etc.
Since the System Administrator can perform functions that can affect overall
system operation, the person assigned these responsibilities should be thoroughly
trained in how they operate. It goes without saying that the person should be
carefully chosen.
Accessing the System Administrator’s Mailbox
A System Administrator’s mailbox is accessed in the same manner as a subscriber
mailbox.
System Administrator functions are as easy to use as standard subscriber features.
Upon entering a System Administrator mailbox, Emerald ICE HD Voicemail
prompts the administrator for individual choices.
To access the System Administrator’s mailbox:
1. Dial the directory number associated with the first port in the Emerald ICE
HD Voicemail .
2. At the system greeting, dial
#
followed by the Administrator’s mailbox
number.
3. Dial the mailbox password (the default is 1234).
If a voice mail key is programmed, press * to access the main menu and then
press # followed by the administrator’s mailbox number (the default is 555)
4. The Main Menu for System Administration now plays.
5. Press
*
to exit the system when done.
Voice Menu Greetings
Using Voice Menus, Emerald ICE HD Voicemail can be programmed to answer a
call, play a greeting (providing a listing of choices to dial) and then wait for the
caller to press a digit. The caller uses the dial pad of a DTMF keyset to select a
destination. Based on the digit(s) the caller presses the Voice Menu routes the
caller to the appropriate destination. Voice Menus can be programmed to route
calls even if the caller does not press a digit.
RAN’s are recorded using the System Administrator’s mailbox.