Emerald ICE HD Voicemail Installation Manual
8-3
Cla
ss
of
Service
Adm
inistration
8
When programming Emerald ICE HD Voicemail, remember that the program
will always fill in leading zeros if and when they are required. This is true for
all the programming fields throughout the system.
Field Descriptions
In
most
fields,
the
number
of
spaces
determines
the
length
of
valid
entries.
For
example:
the
Max
Message
Length
field
has
four
spaces,
so
the
maximum
time
length
could
be
set
for
up
9999
seconds.
Number
‐
This
is
the
number
used
to
refer
to
this
Class
of
Service
as
defined
on
the
screen.
The
number
must
be
three
digits
that
can
range
from
001
to
999.
To
making
programming
easier,
set
up
the
smallest
number
of
classes
of
service
necessary
for
your
particular
installation.
Title
‐
Each
COS
should
have
a
descriptive
name
assigned
to
it
for
easy
reference
by
the
System
Administrator.
The
name
may
be
up
to
34
characters
in
length
and
should
be
be
unique.
Max
Number
of
Messages
‐
This
is
the
maximum
number
of
messages
that
a
given
mailbox
is
allowed
to
store
at
any
given
time.
Each
Class
of
Service
can
be
programmed
for
up
to
a
maximum
of
9999
messages.
The
default
entry
is
60
for
COS
number
100.
The
default
maximum
number
of
messages
for
COS
700
is
10.
The
higher
this
value,
the
faster
that
the
available
voice
storage
space
is
consumed
if
people
save
a
lot
of
messages.
Max
Message
Length
‐
This
entry
defines
the
maximum
length
for
each
message
left
in
a
mailbox
with
this
COS.
A
message
must
be
at
least
as
long
as
the
Minimum
Length
entry
and
may
be
up
to
9999
seconds
long.
The
value
for
this
field
is
entered
in
seconds.
The
range
for
this
parameter
is
0000
to
9999
seconds.
Max
Silence
In
Message
‐
While
recording
a
message,
the
system
listens
for
silent
periods.
If
silence
is
detected
for
the
period
of
time
programmed
in
this
field,
it
assumes
the
message
has
ended
and
then
saves
the
current
recording.
This
field
should
be
left
programmed
at
03
seconds
for
all
Classes
of
Service.
The
range
for
this
entry
is
00
to
99
seconds.
When using Q&A mailboxes, you must assign a different Class of Service
that contains a value of 01 or higher in this field. If you do not, the Q&A
mailbox will not advance through the programmed questions.
Summary of Contents for EMERALD ICE
Page 1: ...Emerald ICE Digital Key Telephone System TM HD Voicemail Installation Manual...
Page 4: ...NOTES...
Page 8: ......
Page 12: ...iv Emerald ICE HD Voicemail Installation Manual TC...
Page 14: ...vi Emerald ICE HD Voicemail Installation Manual LF...
Page 28: ...3 6 Emerald ICE HD Voicemail Installation Manual Installation Procedures 3...
Page 60: ...6 6 Emerald ICE HD Voicemail Installation Manual Outcall Administration 6...
Page 76: ...7 16 Emerald ICE HD Voicemail Installation Manual Voice Menu Programming 7...
Page 84: ...8 8 Emerald ICE Voicemail Installation Manual Class of Service Administration 8...
Page 110: ...10 10 Emerald ICE HD Voicemail Installation Manual System Features 10...
Page 112: ...11 2 Emerald ICE HD Voicemail Installation Manual Special Keys Screens 11...
Page 150: ...15 6 Emerald ICE HD Voicemail Installation Manual Backup Restore Procedures 15...
Page 152: ...16 2 Emerald ICE HD Voicemail Installation Manual Special Applications 16...
