4-16
Emerald ICE HD Voicemail Installation Manual
System
Pr
ogramming
4
When the subscriber enters mailbox 1 Emerald ICE HD Voicemail
announces: “Messages being sent to your mailbox are automatically copied
to . . . (the system plays the linked-to mailbox subscriber’s name).”
Link
Type
3:
Supervisor’s
Link
‐
This
type
links
one
mailbox
to
another
and
directs
a
copy
of
all
messages
sent
to
the
first
mailbox
on
to
the
second
mailbox
and
lights
the
MWI
for
both
mailboxes.
When
outside
callers
dial
mailbox
1,
they
will
hear
the
name
and
greeting
for
mailbox
1.
And
when
a
message
is
left,
the
message
will
go
to
mailbox
1,
with
a
copy
directed
without
comments
to
mailbox
2.
The
Message
Waiting
Indicator
(MWI)
associated
with
both
mailboxes
will
light.
If
mailbox
1’s
subscriber
deletes
the
message
in
mailbox
1,
there
will
still
be
a
new
message
waiting
to
be
heard
in
mailbox
2.
When the subscriber enters mailbox 1 Emerald ICE HD Voicemail
announces: “Messages being sent to your mailbox are automatically copied
to . . . [the system plays the linked-to mailbox subscriber’s name].”
Link
Type
4:
Overflow
Link
‐
This
type
links
one
mailbox
to
another
so
that
when
the
first
mailbox
becomes
full,
new
messages
go
the
second
mailbox.
It is important to know that the maximum number of messages in any
mailbox is the total number of new messages and future delivery messages.
This total is the result of combining the Max No Of Messages field and the
Max Future Messages field on the Class of Service Screen for the mailbox.
When outside callers dial mailbox 1, they will hear the name and greeting for
mailbox 1. If mailbox 1 is not full (as defined by the Max Number Of
Messages in the Class of Service) and a message is sent, the message will
go to mailbox 1 and the Message Waiting Indicator (MWI) associated with
mailbox 1 will light. If mailbox 1 is full and a message is sent, the message
will go to mailbox 2 and the Message Waiting Indicator (MWI) associated
with mailbox 2 will light. When callers dial mailbox 2, they will hear the name
and greeting for mailbox 2. And when a message is sent, the message will
go to mailbox 2 and the Message Waiting Indicator (MWI) associated with
mailbox 2 will light.
Mailbox2
‐
Enter
the
destination
mailbox
number
or
system
group
number
in
this
field.
The
fourth,
untitled
field,
is
for
technicians’
comments
about
the
mailbox
link.
Summary of Contents for EMERALD ICE
Page 1: ...Emerald ICE Digital Key Telephone System TM HD Voicemail Installation Manual...
Page 4: ...NOTES...
Page 8: ......
Page 12: ...iv Emerald ICE HD Voicemail Installation Manual TC...
Page 14: ...vi Emerald ICE HD Voicemail Installation Manual LF...
Page 28: ...3 6 Emerald ICE HD Voicemail Installation Manual Installation Procedures 3...
Page 60: ...6 6 Emerald ICE HD Voicemail Installation Manual Outcall Administration 6...
Page 76: ...7 16 Emerald ICE HD Voicemail Installation Manual Voice Menu Programming 7...
Page 84: ...8 8 Emerald ICE Voicemail Installation Manual Class of Service Administration 8...
Page 110: ...10 10 Emerald ICE HD Voicemail Installation Manual System Features 10...
Page 112: ...11 2 Emerald ICE HD Voicemail Installation Manual Special Keys Screens 11...
Page 150: ...15 6 Emerald ICE HD Voicemail Installation Manual Backup Restore Procedures 15...
Page 152: ...16 2 Emerald ICE HD Voicemail Installation Manual Special Applications 16...