Tadiran Telecom EMERALD ICE, Installation Manual

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14-4
Emerald ICE HD Voicemail Installation Manual
Remote
Modem
Pr
ogramming
14
You may now call the telephone number for the modem and connect to the HD
Voicemail system. After the handshake and connection, press the F11 key to load
the HD Voicemail screens. All programming functions are available for your use.
System programming keys are the same as a local terminal.
The modem will not connect to the HD Voicemail properly if there is any
screen activity such as data entry or the moving logo line of the main status
screen before the modem connects to the programming port. Make sure the
system screen saver has been activated before calling into the system. If
you are inadvertently disconnected from the remote site, you will not be able
to re-connect for a minimum of five minutes, which is the time it takes for the
system screen saver to re-activate. Once the screen saver go into action,
reconnection will be possible.
To disconnect from the HD Voicemail, press F2 . You can then disconnect from PC
programming.
Restoring the Modem to Factory Default Settings
If for some reason it becomes necessary to return the modem to its original factory
default settings, follow these steps:
1. Connect the modem to the PC you will be using for the setup procedure
and power it up.
2. Start the communications program, making sure to use the correct port
assignment ( COM1 : COM2 : etc.).
3. Type AT&F0 and press ENTER (you will not see anything as you type
yet). You should see an “OK ʺ response on the screen and now your typed
commands will show in the following steps.
4. Type AT&W0 and press ENTER . This stores the factory default setting
back into the modem as Profile 0.
5. Type AT&Y0 and press ENTER . This signals the modem to load Profile 0
and the factory settings every time the modem is powered up.
The modem has now been reset to “out ‐ of ‐ the ‐ box ʺ condition.
Common Issues
Issue ‐
After connecting the modem to any system, when you attempt to log in
remotely, there is gibberish on the screen and you are unable to remotely program
the system.
Cause ‐ Over the last year, all modem manufacturers have completed updating
their firmware for the new V.90N.92 modem transmission protocols. This has