Synectix EZ VMS Lite, User Manual

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EZ VMS Lite
Operator extensions are not dependent on extension-length. For example, if the
extension length is 3, you may enter operator extensions that consist of 1, 2 or 4 digits
also. The current entries are displayed in the window on the right side as well as the
complete tree of the extensions is shown in the Extension details window.
Fax extensions are dependent on extension-length. Add or delete the entries as desired.
The Operator extension is not allowed to be an Invalid extension or a Fax extension.
Single Digit Plan: The Single Digit Plan allows the callers to dial a department directly by
pressing a single digit. The digits 0, 9 and the Operator digit (if other than 0 or 9) are
excluded from the Single digit plan digits. Hence, a maximum of 8 departments may be
associated with a single digit plan. The Operator digit selected in the previous window is
automatically excluded from the digits available for the single digit plan.
A maximum of 4 extensions are allowed for a particular digit. Extensions are dependent
on extension-length.
To add or modify, first select a digit from 1 to 8 and add / delete the entries in the box
on the right side of the screen. All the current entries for all digits are shown in the box
below.
4.4.1.3 PBX Parameters
PBX parameters are very critical in order to perform all call handling activities and these
must not be changed except by qualified service personnel.
Hook-flash timing:
The `Hook flash’ is a method of signaling the PBX by momentarily going `on-hook’ and
then again going `off-hook’. Normally, the hook flash is required for a call to be
transferred.
Most PBX systems use hook-flash timings in the range of 200 to 800 msec. If the Hook
Flash duration is too short, the caller hears the digits being dialed by the PBX when the
call is to be transferred to the extension. If the Hook Flash duration is too long, the call is
disconnected.
The valid range is from 01 to 49, where Hook flash duration = nn x 0.05 sec. The Default
value = 06 (300 ms).
Delay after hook-flash:
This is the minimum amount of delay period after a Hook flash, during which no digits
must be dialed out. If any digits are dialed out before this delay period elapses, the PBX
ignores these digits.
Select a value in the range 0 to 9 where n x 0.5 sec gives the total delay period. Hence
minimum period is 0 and maximum is 4.5 seconds. Default value = 2 (1.0 second)
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