Synectix EZ VMS Lite, User Manual

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EZ VMS Lite
1.5.2.3 Extension Length:
Extension Length determines the number of digits present in an extension or in a
mailbox. Except operator extensions, all types of extensions and mailboxes depend on
Extension Length.
After you press 3 for extension length, EZ VMS Lite plays the current Length. Valid
extension lengths = 2, 3 or 4. Default is 3. To change the Extension Length, all entries
under the extension list, mailbox list, fax extensions, distribution list and single digit
plans must be deleted.
1.5.2.4 Time before Deciding No-Answer:
When a call is transferred to an extension and there is no answer from that extension,
the
EZ VMS Lite waits for a certain time before deciding that there is no answer from
that extension. This no answer time is programmable from 9 seconds to 27 seconds.
Valid values : 3 to 9 (x 3 Seconds). Default = 3 (9 seconds)
1.5.2.5 Transfer Type:
The EZ VMS Lite supports three different modes of call transfers – Blind, Semi supervised
and fully supervised. In the Blind mode, the unit transfers the call and hangs up. If the
called extension is busy or if there is no answer, the PBX calls the
EZ VMS Lite back and
sends an in-band string to inform that this is a call-back on busy / no answer.
In the Semi supervised mode of transfer, the unit monitors the call after transferring and
if the called extension is busy or an invalid extension, it retrieves the call and informs the
caller accordingly. However, if it gets a ring-back signal from the called extension, the
unit hangs up and thus connects the caller to the called extension.
In the fully supervised mode, the unit monitors the call till the called party answers the
call or if there is no answer, it retrieves the call and informs the caller accordingly.
After you press 5 for ‘Transfer type’ , the unit prompts you with:

Press 1 for Blind Mode of Call Transfer.

Press 2 for Semi-supervised Mode of Call Transfer.
 Press 3 For Fully supervised Mode of Call Transfer.
Once you choose any one of these three options, EZ VMS Lite prompts you: <…… mode
of call transfer is enabled>.
Default : Blind mode of call transfer.
1.5.2.6 Hang-up Tone Detection Time:
You have to enter this value in two-digit format. The value for this field may vary from 10
to 49 (both inclusive). Default value is 40. The value for this field gets multiplied by 33
milliseconds.
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