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Symbol Series 3800, Reference Manual

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vi

Series 3800 Product Reference Guide

Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11

Chapter 7. Error Recovery and Troubleshooting

Error Messages  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Troubleshooting Guide  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3

Startup Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-3
Boot Failure Messages  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-3
Spectrum24 Terminal (3840) Initialization Failures  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4

Self Test Function  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-6

Running Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6
Self Test Summaries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
Keyboard Test  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-8

Memory Transfer Program  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-10

Hardware Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-10
Set Communications Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-10

Scanning Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-14

What If...  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-14

Appendix A. Null Modem Pin-outs 

Null Modem Pin-Outs for Full Duplex  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Null Modem Pin-outs for Half-Duplex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2

Appendix B. Communications Status Codes 

Appendix C. Specifications 

Environment  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-1
Scanning  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-2

Standard 1-D Scan Element  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-2

Appendix D. Boot-Up Quick Reference 

Appendix E. Spectrum24 Network and Flash Disk Utilities 

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-1
CFG24. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-2

Syntax  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-2
Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .E-2

BOOTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-9

Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .E-9
Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-10

Summary of Contents for Series 3800

Page 1: ...Series 3800 Product Reference Guide...

Page 2: ...2 70 32230 01 Revision B May 2001 Symbol Technologies Inc One Symbol Plaza Holtsville N Y 11742...

Page 3: ...Series 3800 Product Reference Guide...

Page 4: ...4...

Page 5: ...Series 3800 Product Reference Guide 70 32230 01 Revision B May 2001...

Page 6: ...rk from a licensed program or use a licensed program in a network without written permission from Symbol The user agrees to maintain Symbol s copyright notice on the licensed programs delivered hereun...

Page 7: ...Safe Configurations 1 1 Terminal Parts and Basic Operation 1 2 Display 1 3 Keyboard 1 3 D Ring 1 3 Battery Pack Compartment 1 3 Battery Recharge Contacts 1 3 Optical Connector 1 3 Trigger 1 3 Wrist St...

Page 8: ...Introduction 3 1 Hardware Requirements 3 1 Communications 3 2 Loading the Program 3 3 Initiate Host Communications Software 3 3 Chapter 4 Spectrum24 RF Terminal Setup Spectrum24 Terminals 4 1 Accessi...

Page 9: ...ng Data 5 8 The Series 3800 Keyboard 5 8 Using the Keyboard 5 8 35 Key Keyboard Key Definitions 5 10 46 Key Keyboard Key Definitions 5 12 Scanning 5 14 Entering Data Using the Laser Scanner 5 14 Scann...

Page 10: ...ry Transfer Program 7 10 Hardware Setup 7 10 Set Communications Parameters 7 10 Scanning Problems 7 14 What If 7 14 Appendix A Null Modem Pin outs Null Modem Pin Outs for Full Duplex A 1 Null Modem Pi...

Page 11: ...AT24 E 11 Description E 11 DIAG24 E 13 Syntax E 13 Description E 13 Ping Tests E 16 Field Diagnostics E 18 FLASH BAT E 19 Deleting Files from Flash Disk E 19 Copying Files to Flash Disk E 20 Renaming...

Page 12: ...viii Series 3800 Product Reference Guide...

Page 13: ...as a reference aid to install configure operate maintain and troubleshoot the PDT 3800 Keystrokes in bold type indicate non alphanumeric keystrokes on the PC Bold type is used to identify menu items...

Page 14: ...dle Base Unit 3865 Quick Reference Guide 70 19459 XX Cradle Base Module 3866 Quick Reference Guide 70 19454 XX Printer Interface Module Quick Reference Guide 59164 00 82 Series 3000 Application Develo...

Page 15: ...r bar codes for analysis at our plant If your problem cannot be solved over the phone you may need to return your equipment for servicing If that is necessary you will be given specific directions Not...

Page 16: ...e Berkshire RG41 5TP United Kingdom 0800 328 2424 Inside UK 44 208 945 7529 Outside UK Asia Singapore Symbol Technologies Asia Inc 337 6588 Inside Singapore 65 337 6588 Outside Singapore If you purcha...

Page 17: ...le with and extends Microsoft MS DOS Although Series 3800 terminals are MS DOS feature compatible they are not one hundred percent MS DOS compatible DR DOS provides access to a number of commercially...

Page 18: ...information on the 3860 3865 and 3866 cradles refer to the individual guides listed in Related Publications For information about the PC Adapter refer to Chapter 2 Figure 1 1 Series 3800 Terminal Par...

Page 19: ...se to lock the compartment Battery Pack Compartment This compartment houses a NiCd battery pack or a carrier containing one 9 Volt alkaline battery Battery Recharge Contacts These contacts are used to...

Page 20: ...r See Related Publications 3865 Cradle Base Unit Single slot cradle for charging NiCd battery packs also performs communications between terminals and a host a modem or a printer See Related Publicati...

Page 21: ...RT 3840 includes an internal radio frequency transmitter receiver for use in a Symbol Spectrum24 network Unpacking Remove the clear protective tape from the display and the optical connector Save the...

Page 22: ...a message on the display recharge or replace the battery pack Refer to Chapter 6 Maintaining the Series 3800 for more information Load the Appropriate Software What software you load and how you load...

Page 23: ...communication charging and storage capability for the Series 3800 terminals The PC adapter provides charging and communication capability for a Series 3800 terminal This chapter provides instructions...

Page 24: ...ed on the wall 2 Using a fastener appropriate to the wall construction insert and secure the fastener A in Figure 2 1 Let the head protrude slightly Figure 2 1 Wall Mounting the 3865 3 Slide the brack...

Page 25: ...helps keep the cradle in place 1 On the bottom of the cradle thread each of the four suction cup feet into the screw holes 2 Wet the base of each suction cup and secure the cradle to a smooth tableto...

Page 26: ...1 Connect the power supply cord s round plug to the power connector on the left side of the cradle 2 Connect the power supply s AC plug to a standard electrical outlet The green and red indicators lig...

Page 27: ...lug the RS 232 serial cable s DB 25 connector in the cradle s communication port Figure 2 4 3 Connect the cable s other connector to the host computer s serial COMM port Figure 2 4 Connecting the 3865...

Page 28: ...cross head machine screws provided as shown in Figure 2 5 Figure 2 5 Wall Mounting the 3860 CCM 2 Position the CCM with attached brackets on the wall 3 Insert the appropriate wall mounting hardware in...

Page 29: ...d CCM use 3 16 inch driver to remove the jack screws securing the communications port ONE AT A TIME and replace them with the flat head screws Note Be sure to remove the jack screws one at a time othe...

Page 30: ...wn in Figure 2 7 using two cross head screws b Connect the power supply plug to an AC wall outlet 2 When the CCM is connected to power all the LEDs flash at the same time for 3 seconds flash once from...

Page 31: ...wo or More 3860 CCMs Up to twenty four 3860 CCMs can be daisy chained together for charging and communications To daisy chain two or more groups of four CCMs requires one 25 pin male to female straigh...

Page 32: ...e serial cable to the left most CCM 3 Connect the RS 232 cable s male or female DB 25 connector in the serial port of the right most CCM in the first coupling 4 Connect the male or female DB 25 in the...

Page 33: ...e 2 9 Parts of the PC Adapter 1 Battery charge indicator LED flashes when the terminal power is turned on It flashes while the terminal s NiCd battery pack is being charged Alkaline batteries are not...

Page 34: ...of the PIM into the DB 9 port of the PC Adapter 3 Attach the PIM s optical connector to the LRT LDT s port 4 Connect the RS 232 cable s DB 25 connector to the PC Adapter 5 Plug the other end of the RS...

Page 35: ...0 Load the system files and application s Programs are stored in the terminal s nonvolatile memory NVM also called the application EEPROM Hardware Requirements The following equipment is required to i...

Page 36: ...network environment applications are transferred from a host computer to the terminal over a communications line using a null modem connected to the cradle OR throughthe PC Adapter The procedure uses...

Page 37: ...unications Software Note To cancel communications at any time during the session press CLEAR on the terminal The session stops immediately 1 Power on the host computer 2 Start the communications progr...

Page 38: ...ions 1 Boot the terminal to command mode Refer to Chapter 5 Operating the Series 3800 for a list of the boot to command mode sequences The terminal displays the following COMMAND MODE Select function...

Page 39: ...hen the correct value is displayed Note If 8 data bits is selected the program selects No parity and skips the next step 7 Parity If 7 data bits is selected the terminal displays Comm Parameters Parit...

Page 40: ...hen the transmission is complete the terminal displays Program loader Status 0000 A status of 0000 all zeros indicates a successful transter Other status values indicate an error These values are prov...

Page 41: ...rom the same terminal refer to the section Multiple Applications on the Same Terminal for more information With version 3 03 or later of the system software LWP HEX the terminal can also run diagnosti...

Page 42: ...e setups required for various platforms Boot Options Internet Addressing Each Series 384X requires a unique internet address IP address allowing messages it sends and receives to be correctly routed o...

Page 43: ...Series 384X Refer to Chapter 6 for instructions on charging and installing a battery 2 Cold boot the Series 384X For the 35 key 384X Press and hold SPACE FUNC Press and release PWR Release SPACE FUNC...

Page 44: ...led in the steps below Table 4 1 Spectrum24 Configuration Parameters Net Id The Net Id identifies the radio network and differentiates between different radio networks All equipment on one network mus...

Page 45: ...r Note If you change boot mode the value set by a server overrides this value Diversity Determines whether the radio firmware attempts to use one or two antenna ports for communications It is importan...

Page 46: ...24 Menu The Net Id screen Figure 4 3 is displayed Figure 4 3 Net Id Screen To change the current Net Id value backspace over the current value and type a new value in hexadecimal format in the range 1...

Page 47: ...he change Press CLEAR to exit without changes d Select Default Router from the main configuration menu The Default Router screen Figure 4 5 is displayed Figure 4 5 Default Router Screen To change the...

Page 48: ...ge 0 to 255 The default value is 0 0 0 0 Press ENTER to effect the change Press CLEAR to exit without changes f Select Diversity from the main configuration menu The Diversity screen Figure 4 7 is dis...

Page 49: ...o effect the change Press CLEAR to exit without changes h Select Boot Mode from the main configuration menu The Boot Mode screen Figure 4 9 is displayed Figure 4 9 Boot Mode Screen To change the curre...

Page 50: ...lt setting is PSP Press ENTER to effect the change Press CLEAR to exit without changes 5 When all of your changes are made press CLEAR to return to the main configuration menu 6 Select Exit from the m...

Page 51: ...attempt The Series 384X displays the message Halt Batch process Y N 2 Type Y to exit to the DOS prompt D 3 At the DOS prompt type CFG24 and press ENTER to initiate the Configurator and bring up the C...

Page 52: ...3800 Product Reference Guide If you loaded multiple applications a application selection menu is displayed early in the initialization process Select the application to load for the current session a...

Page 53: ..._L BAT that runs Program Loader on the terminal then re initializing the terminal On the initial boot after a software download the WWC copies the software files on to the flash disk and remembers th...

Page 54: ...ENTER 4 The terminal boots and displays the message Symbol Technologies NVM Loader 2 X XX Connecting to Host 5 Press ENTER on the host PC 6 The batch file runs Program Loader with the communications p...

Page 55: ...e 35 key 384X Press and hold the and keys Press and release PWR Release the and keys For the 46 key 384X Press and hold the 4 and 5 keys Press and release PWR Release the 4 and 5 keys Note If you get...

Page 56: ...by Symbol s Technical Support staff Option Using _L BAT to Update System Software If the Series 384X terminal contains a LWP hex file of version 3 03 you can follow the instructions for installing ap...

Page 57: ...384X Press and hold BKSP Shift Press and release PWR Release BKSP Shift For the 46 key 384X Press and hold A B D Press and release PWR Release A B D The terminal displays the function selector screen...

Page 58: ...e the EEPROM Wait while the EEPROM is erased When complete the program prompts for the communications parameters 6 Set the parameters to 38 400 bps 7 data bits odd parity and no flow control Press ENT...

Page 59: ...en the download is complete the Series 384X displays the following query LWP HEX Ver X XX Loading system files 1 Reformat flash 2 Use flash as is Select 1 2 Caution Reformatting the flash removes all...

Page 60: ...03 the application entries in NET CFG are not longer required The system now decides which applications are installed on the terminal by scanning the flash disk s directories and files If you had an...

Page 61: ...clients require configuring a minimum size RAM disk 100 KB because their limiting resource is program execution space STEP on the other hand uses the RAM disk to hold forms Some STEP application impl...

Page 62: ...4 22 Series 3800 Product Reference Guide...

Page 63: ...w This chapter describes how to operate a Series 3800 terminal including Powering the 3800 on and off Booting the 3800 Adjusting the display Entering data using the keyboard Entering data using the sc...

Page 64: ...to the section Restoring Power After Automatic Shutdown Keyboard Your terminal can be programmed to power on from the keyboard in one of two ways Press the PWR key only Press any key If you press the...

Page 65: ...turn off the terminal force the power off to reduce battery drain and preserve your data To force power off press and hold the PWR key for 15 seconds until the terminal powers down Restarting After a...

Page 66: ...the PWR key 4 Release the 4 and 5 keys The terminal displays configuration information copyright RAM size and expanded memory RAM size Other information displayed depends on the operating system insta...

Page 67: ...size Other information displayed depends on the operating system installed device drivers and AUTOEXEC BAT commands Cold Boot Failure During a cold boot the system briefly displays a status line for e...

Page 68: ...erminal to a host system refer to Chapter 7 Error Recovery andTroubleshooting Performing a Program Download to transfer an application from the host to a terminal refer to Chapter 3 Batch and Spectrum...

Page 69: ...he terminal is powered off or when the terminal has not been used for an amount of time set by the application See the application guide for more information Display Contrast The display contrast is a...

Page 70: ...ring boot operations the terminal expects the operator to press keys one at a time If the terminal has been programmed for it ERR3000 is loaded and if two or more keys are pressed simultaneously the t...

Page 71: ...to the state of the last key pressed For example if you press SHF then CTRL the terminal enters the CONTROL state If you press a momentary state key twice in a row the system enters the state and then...

Page 72: ...ns The standard tasks performed by the keys in their normal unshifted state are shown in Figure 5 1 and listed in Table 5 1 Figure 5 1 35 Key Keyboard A B C D E F G H I L K J M N O P Q R S T U V W X Y...

Page 73: ...kspace Erases information entered on the display one character at a time Information erased this way cannot be recovered This key is also used to produce a break by pressing CTRL BKSP PWR Power Turns...

Page 74: ...other keyboard states refer to Appendix B of the Series 3000 Application Programmer s Reference Manual Figure 5 2 46 KeyKeyboard The 46 key keyboard uses the alphabetic keys as primary keys which do...

Page 75: ...s KeyboardState CursorCharacter c f invertedcaret invertedsolidcaret caret solidcaret uparrow soliduparrow downarrow soliddownarrow underlinec inversec underlinedf inversef Low Battery Unshifted Shift...

Page 76: ...d pull the trigger 3 Adjust the aim so that the thin red laser beam covers the entire length of the bar code Do not hold the scanner directly over the bar code The larger the bar code the farther away...

Page 77: ...e bar code so that the beam does not bounce directly back But don t scan at too oblique an angle the scanner needs to collect scattered reflections from the scan to make a successful decode refer to F...

Page 78: ...Hold the scanner farther away for larger symbols Hold the scanner closer for symbols with bars that are close together Start scanning at a distance from the bar code not from direct contact If the bar...

Page 79: ...ttery pack is recharged by placing a 3800 with the battery installed in a 3860 3865 or 3866 cradle for 7 hours or by connecting the terminal to a PC Adapter or by placing the battery pack in a battery...

Page 80: ...ttery or recharge a NiCd battery before attempting to use the terminal If the battery is not immediately recharged or replaced data may be lost Table 6 1 Cursor Indicators Backup Batteries To prevent...

Page 81: ...ally safe terminals Removing the NiCd Battery Pack WARNING This procedure is not approved for and should not be performed in potentially hazardous environments To remove the battery pack refer to Figu...

Page 82: ...keep on another terminal a host computer or another medium to avoid loss of data The terminal backup power source retains data for approximately 15 minutes after the battery pack is removed as long as...

Page 83: ...7 hours We recommend that you always keep the NiCd battery pack fully charged Battery Charging in the Terminal Using a Cradle To charge a NiCD battery in the terminal using the 3860 3865 or 3866 cradl...

Page 84: ...charge ready See the cradle documentation listed in Related Publications for details Caution The optional communications cradles are NOT certified for use in potential ly hazardous environments To ch...

Page 85: ...attery message Save your data and program on another terminal or another medium if you plan to store your terminal without the primary battery pack Store batteries at room temperature of 21 C 70 F or...

Page 86: ...e 90 counterclockwise and remove the end cap 3 Place your forefinger under the oblong larger side of the alkaline battery adapter as shown in Figure 6 3 and pull down firmly Caution Dispose of dead ba...

Page 87: ...at the positive and negative signs on the battery are on the same side as the positive and negative signs on the picture of the battery inside the adapter Figure 6 4 The Alkaline Battery Adapter 2 Hol...

Page 88: ...y Adapter 4 Put the end cap on and twist the D ring halfway clockwise to lock it 5 Press the D ring flat to secure it Note The Series 3800 terminals have a built in safeguard to ensure that alkaline b...

Page 89: ...r spray or spill any liquid on any part of the terminal particularly the scanner or scan element components Storage If the terminal will not be used for a while store it in a cool dry place away from...

Page 90: ...6 12 Series 3800 Product Reference Guide...

Page 91: ...on to assist in basic trouble analysis and correction including Error messages Troubleshooting start up failures Troubleshooting Spectrum24 terminal initialization failures Running the self test funct...

Page 92: ...7 1 Error Messages Message Explanation Double Key Error Two or more keys were pressed at the same time Low Battery The battery pack should be recharged or replaced as soon as possible Replace Cells Re...

Page 93: ...ribed in Chapter 5 Operating the Series 3800 Use Self Test to check whether system hardware is operational The Self Test procedure is described later in this chapter Boot Failure Messages During a col...

Page 94: ...ities for more information Table 7 3 Troubleshooting Spectrum24 Terminal s Problem Explanation Action Boot process fails Terminal is out of the AP s range If you move the terminal during the boot proc...

Page 95: ...the battery Note Terminal loses software when power is lost To reload software cold boot terminal and enter Net Id manually Associate with AP and reacquire boot files as described in Initiate Network...

Page 96: ...VM CRC Run self test if you suspect a problem with the hardware Except for keyboard testing no operator input is necessary after selecting a test screen Running Self Test Access the Self Test function...

Page 97: ...he serial ports when a loopback connector is used Config Screen 2 Reports information on the keyboard and display including power wakeup source Memory Screen Tests ROM RAM and EMS expanded memory repo...

Page 98: ...e is displayed on the top row to the right of the test name Table 7 4 lists the codes for each key on the 35 key keyboard Table 7 5 lists the codes for the 46 key keyboard Table 7 4 35 KeyKeyboardTest...

Page 99: ...e the test and return to the SelfTest screen Table 7 5 46 KeyKeyboardTest Codes Key Test Code Key Test Code Key Test Code Func 01 M 17 Period 32 Shf 02 N 18 Up arrow 33 Ctl 03 0 19 Down arrow 34 A 05...

Page 100: ...he RS 232 cable to the null modem b Connect the other end of the RS 232 cable to the cradle c Plug the power cord on the cradle into a wall plug d Place the terminal in the cradle 3 Power on the host...

Page 101: ...ow and DownArrow to change the values Type a range and press ENTER 5 Specify a range of NVM to transfer Choose All or None 6 If the system has EMS installed it prompts for the range to transfer otherw...

Page 102: ...row and DownArrow to display a parity option or press the first letter of a parity option Even Odd None Space or Mark and press ENTER 11 Set flow control Use UpArrow and DownArrow to display the flow...

Page 103: ...s 0000 A status of 0000 all zeros indicates that the transfer was successful Any other status indicates failure Refer to Appendix B Communications Status Codes for the status codes which indicate the...

Page 104: ...see that you are scanning from the proper distance Your terminal operates but scanned data is not displayed correctly Check the system power Check that the communications parameters baud rate parity...

Page 105: ...odem Pin Outs for Full Duplex Use the pin outs shown in Figure A 1 for null modem communication Figure A 1 Null Modem Pin Outs Full Duplex PG TD RD RTS CTS DSR SG DCD DTR PG TD RD RTS CTS DSR SG DCD D...

Page 106: ...de Null Modem Pin outs for Half Duplex Use the pin outs shown in Figure A 2 for testing Figure A 2 Null Modem Pin Outs Half Duplex PGND TD RD RTS CTS DSR SG DCD DTR PGND RD TD DCD DTR SG RTS DSR 1 2 3...

Page 107: ...he values are additive Table B 1 Communications Status Codes Status Code Meaning 0002 Receive overrun error 0004 Receive parity error 0008 Receive framing error 0010 Programming voltage not present 00...

Page 108: ...B 2 Series 3800 Product Reference Guide...

Page 109: ...at extremely high and low temperatures and at temperatures below 0o C the LCD operates slowly Condition Range Operating Temperature 9 F to 104 F 23 C to 40 C Storage Temperature 4 F to 140 F 20 C to 6...

Page 110: ...distance is 34 in 86 cm Print Contrast Minimum 20 absolute dark light reflectance differential measured at 675 nm Ambient Light Immunity Immune to direct exposure from normal office and factory level...

Page 111: ...tware is present returns terminal to DOS Otherwise returns terminal to command mode Retains contents of RAM Cold Boot SPACE FUNC Resetting BIOS and the operating system Erases and recreates RAM disk O...

Page 112: ...D 2 Series 3800 Product Reference Guide...

Page 113: ...prompt to change parameters for radio communications DIAG24 executes from a DOS prompt to test radio connectivity and performance BOOTP is automatically executed by the start up procedure Obtains IP a...

Page 114: ...e was not found To ensure that all changes to parameters entered in CFG24 take effect reinitialize warm boot the 3840 after exiting Note Changes to certain parameters e g Terminal IP Address do not ta...

Page 115: ...om this screen has the same effect as selecting Exit 1 To view the Series 384X s default parameters select VIEW CONFIG PARAMS Figure E 2 This screen is for display only it is not a data entry screen U...

Page 116: ...to 1FE Alphabetical hex values can appear in upper or lower case Press ENTER to effect the change Press CLEAR to exit without changes 3 Select Subnet Mask from the main configuration menu The Subnet M...

Page 117: ...form Each part of the four part address must be in the range 0 to 255 Press ENTER to effect the change Press CLEAR to exit without changes 5 Select Terminal IP Address from the main configuration men...

Page 118: ...nications if two antennas are being used with the radio but distinctly worse communications if only one antenna is used For the Series 384X set Diversity to Yes To change the current Diversity setting...

Page 119: ...broadcast to the network The current values of the network parameters which are saved in the radio s flash are used to connect to the network Manual entry is the default If boot mode is set to Boot w...

Page 120: ...radio is powered up only when there is traffic on the network This mode adapts to the radio activity to determine how long the radio is powered down Because the radio is not always in a ready state wh...

Page 121: ...ation messages are broadcast to the network and the current network parameters saved in the radio flash are used for connecting to the network BOOTP uses the text message file MSG MSG read from the sa...

Page 122: ...Router Default router s IP address The first router address is saved from the list returned by DHCP or BOOTP Terminal s IP Address Saved in the radio flash so it is preserved through a terminal reinit...

Page 123: ...w the STAT24 pop up screen Figure E 11 press the hot key sequence CTRL FUNC 1 Description In the standard terminal initialization procedure when the system software is loaded and connection to the RF...

Page 124: ...e 7 A qualitative statement about the radio transmissions over the previous minute The analysis is simplistic and takes no account of how much other radio traffic there may be The judgements are essen...

Page 125: ...The round trip time reported during the test indicates the portion of the transaction response time that is attributable to the radio network This program uses the text message file MSG MSG which is r...

Page 126: ...2 see Figure E 13 Figure E 13 Test Mode Screen 3 Select the roaming mode For each AP listed by line number If you select Roaming Enabled the terminal pings the associated AP and roams as required bet...

Page 127: ...igure E 15 Number Of Pings Screen 6 Select a counter for the number of test iterations in the Number of Pings screen shown in Figure E 15 Press the corresponding number to make the selection and advan...

Page 128: ...s in a new line being displayed showing the cumulative ping count error count AP identifier of the AP the terminal is associated with and the RSSI value of the terminal reception If there was an error...

Page 129: ...lines are 600 057 and 2 002 Press Q or CLEAR to terminate the test and return to the DIAG24 menu Figure E 19 AP PingTest Summary When the ping test is stopped the summary screen Figure E 19 is displa...

Page 130: ...n milliseconds for this message or indication of error type if there was an error and the AP identifier of the AP that responded to the message When the test stops a summary screen is displayed Figure...

Page 131: ...te mode on flash disk and restoring read only mode after the operation Deleting Files from Flash Disk To delete files use the command FLASH DEL filename For example FLASH DEL CS1 CFG deletes the Spect...

Page 132: ...flash disk to the STEP directory on flash disk Note In the second example the E drive must be mentioned on the first command parameter but is assumed on the second parameter and must NOT be mentioned...

Page 133: ...alling 6 9 removing 6 8 alkaline battery adapter removing 6 8 allocating IP addresses 4 2 AP ping tests E 16 applications installing on flash disk 4 12 multiple on same terminal 4 20 naming considerat...

Page 134: ...guration parameters Spectrum24 4 5 connecting for communications 3860 CCM 2 9 3865 cradle 2 5 3866 cradle 2 5 connecting to power 3860 CCM 2 8 3865 cradle 2 4 3866 cradle 2 4 conventions ix copying fi...

Page 135: ...rsion 4 12 flash disk utilities FLASH BAT E 19 FLASHDSK SYS 4 1 FLASH BAT E 19 copying files to flash disk E 20 deleting files from flash disk E 19 renaming files on flash disk E 20 FUNC Key 5 9 I ini...

Page 136: ...5 2 remove from cradle 5 2 trigger 5 2 power restoring after automatic shutdown 5 3 printer interface module PIM 2 11 program loader 3 2 selecting 3 4 status codes B 1 PWR Key 5 11 R radio configurati...

Page 137: ...s 4 5 Spectrum24 flash disk copying files to E 20 deleting files from E 19 renaming files on E 20 Spectrum24 utilities BOOTP E 1 CFG24 E 1 DIAG24 E 1 FLASH BAT E 1 STAT24 E 1 startup failures 7 3 STAT...

Page 138: ...nce Guide utilities CFG24 E 2 DIAG24 E 13 FLASH BAT E 19 _L BAT 4 13 V viewing Spectrum24 configuration parameters 4 5 W wall mounting 3860 CCM 2 6 3865 2 2 3866 2 2 warm boot D 1 35 key keyboard 5 4...

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