Sun Oracle X3-2, Installation Manual

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Getting Server Firmware and Software 167
b. Fill in the Ship-To contact information, which includes a contact name,
phone number, email address, company name, and shipping address.
7. Click the Next button.
The Create Service Request: Severity/Contact screen appears.
8. Enter your contact phone number and preferred method of contact.
9. Click the Submit button.
This completes the physical media request. It can take up to seven business days
to receive the physical media.
▼
Request Physical Media (By Phone)
Gather the information described in “Gathering Information for the Physical Media
Request” on page 165 before making the request.
1. Call Oracle support, using the appropriate number from the Oracle Global
Customer Support Contacts Directory at:
http://www.oracle.com/us/support/contact-068555.html
2. Tell Oracle support that you want to make a physical media request (PMR) for
the Sun Server X3-2.
Which product line does the media request
involve? Sun Products
Are you requesting a required password
for a patch download? No
Are you requesting a patch on CD/DVD? Yes
If requesting a patch on CD/DVD, please
provide the patch number and
OS/platform? Enter the patch number for each download
that you want from the software release.
List the product name and version
requested for the physical media
shipment? Product Name: Sun Server X3-2.
Version: Latest software release number.
What is the OS/platform for the requested
media? If you are requesting OS-specific downloads,
specify the OS here. If you are requesting
system firmware only, enter Generic.
Are any languages required for this
shipment? No
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