Sony SVF13N1 User Manual Download Page 409

Page: 409 / 479

Personal Computer

VAIO Fit 13A/14A/15A

SVF13N2/SVF14N2/SVF15N2

Why does a message appear and Windows fail to start when I turn on my VAIO computer?

If another message on how to solve the problem appears after the first message, follow the on-screen instructions.

The BIOS boot options may have been incorrectly configured.

Press the

ASSIST

button while your VAIO computer is off to display the

VAIO Care (Rescue Mode)

screen,

select

Start BIOS setup

, and change the

Boot Mode

setting, then restart the computer.

Notes on use

User Guide

Troubleshooting

409

Summary of Contents for SVF13N1

Page 1: ...ave any questions about your VAIO computer About This Manual Visit the VAIO support website that provides up to date information on your VAIO computer http www sony com am vaiosupport Windows 8 The Basics Parts Description Setup Network Internet Connections Settings Backup Recovery Security User Guide How to Use 1 ...

Page 2: ...r Operations Notifications Hardware Apps Network Internet Backup Recovery Security Peripheral Devices How to Use Troubleshooting Notes on use Copyright 2013 Sony Corporation Troubleshooting List of Topics 2 ...

Page 3: ...Fit 13A 14A 15A SVF13N2 SVF14N2 SVF15N2 Windows 8 The Basics User account Power Display Internet Password Apps Windows Menu Windows 8 Store Help and Support Notes on use Copyright 2013 Sony Corporation User Guide How to Use 3 ...

Page 5: ...mputer VAIO Fit 13A 14A 15A SVF13N2 SVF14N2 SVF15N2 Setup VAIO computer Power Battery Display Memory module Supplied items Touch panel Windows 8 Notes on use Copyright 2013 Sony Corporation User Guide How to Use 5 ...

Page 7: ...VAIO Fit 13A 14A 15A SVF13N2 SVF14N2 SVF15N2 Connections VAIO computer Power Display HDMI Peripheral device CD DVD BD Audio Speakers Headphones Optical digital output Internet LAN Wi Fi BLUETOOTH User Guide How to Use 7 ...

Page 9: ...O Fit 13A 14A 15A SVF13N2 SVF14N2 SVF15N2 Settings User account VAIO computer Power Display HDMI Peripheral device CD DVD BD Audio Speakers Microphone Optical digital output Button Recovery Keyboard User Guide How to Use 9 ...

Page 11: ... 14A 15A SVF13N2 SVF14N2 SVF15N2 Backup Recovery VAIO computer CD DVD BD Button Recovery BIOS Backup Service and support Built in storage device Partition Refresh Notes on use Copyright 2013 Sony Corporation User Guide How to Use 11 ...

Page 12: ...Personal Computer VAIO Fit 13A 14A 15A SVF13N2 SVF14N2 SVF15N2 Security VAIO computer Internet Password BIOS Service and support Notes on use Copyright 2013 Sony Corporation User Guide How to Use 12 ...

Page 13: ... Fit 13A 14A 15A SVF13N2 SVF14N2 SVF15N2 Other Operations VAIO computer Power Battery Display Keyboard Touch pad Camera LAN Memory module USB Memory card Built in storage device Touch panel Partition User Guide How to Use 13 ...

Page 15: ...anual may not be preinstalled on your VAIO computer Accessories The optional accessories may not be available in some countries or regions Supplied manuals The following manuals are supplied with your VAIO computer On screen documentation User Guide Introduction Version Welcome A preinstalled manual with limited information of your VAIO computer focused on support and Internet connection The User ...

Page 16: ...hantability or fitness for any particular purpose with regard to this manual the software or such other information In no event shall Sony Corporation be liable for any incidental consequential or special damages whether based on tort contract or otherwise arising out of or in connection with this manual the software or other information contained herein or the use thereof In the manual the TM or ...

Page 17: ...SVF13N2 SVF14N2 SVF15N2 Notifications Read this first VAIO computer Care and maintenance Important notice Service and support Product registration Supplied items Security Notes on use Copyright 2013 Sony Corporation User Guide How to Use 17 ...

Page 18: ...rsonal Computer VAIO Fit 13A 14A 15A SVF13N2 SVF14N2 SVF15N2 Hardware Power Battery Display HDMI Audio Microphone Keyboard Touch pad Camera LAN Wi Fi BLUETOOTH Password BIOS User Guide Troubleshooting 18 ...

Page 25: ...e of Your VAIO Computer Sleep Mode Shutdown Display Opening the Desktop Searching Content Opening the App List About the Start Screen and Menu Internet Installing Apps from Windows Store Password Switching from a Local Account to a Microsoft Account About User Account Types Apps Switching User Accounts Switching Apps Viewing Running Apps Closing Apps Starting Apps Installing Apps from Windows Stor...

Page 26: ...ption VAIO computer Parts and Controls on the Back Parts and Controls on the Front Parts and Controls on the Sides Parts and Controls on the Bottom Setup VAIO computer Checking Supplied Items About the LCD Screen Rotation Using Your VAIO Computer in Viewer Mode Using Your VAIO Computer in Tablet Mode Setting Up an Appropriate Work Environment About Adding Memory Modules Power Charging the Battery ...

Page 27: ...pps from Windows Store Starting Wi Fi R Wireless LAN Communications Using the Antivirus App for Your VAIO Computer About the Network LAN About a Security Key for Wi Fi R Wireless LAN Disabling the Wi Fi R Wireless LAN Function LAN About the Wi Fi R Wireless LAN Standards Connecting to the Internet with a Wired Connection LAN port equipped models About the Internet Connection Services About the Net...

Page 28: ...the LCD screen Changing the Sound Output Device Connecting a High Quality Digital Sound Output Device between Your VAIO Computer and a TV CD DVD BD Connecting an External Drive Audio Connecting External Speakers Headphones Headset Changing the Sound Output Device Connecting a High Quality Digital Sound Output Device between Your VAIO Computer and a TV Speakers Connecting External Speakers Headphon...

Page 29: ...R Wireless LAN Standards About the Internet Connection Services Starting Wi Fi R Wireless LAN Communications About a Security Key for Wi Fi R Wireless LAN Disabling the Wi Fi R Wireless LAN Function BLUETOOTH About BLUETOOTH R Security Notes on Using the BLUETOOTH R Function About the BLUETOOTH R Function Communicating with Another BLUETOOTH R Device such as a Mouse Stopping BLUETOOTH R Communicat...

Page 30: ...nsors Notes on Built In Sensors Adjusting the LCD Brightness Automatically HDMI Changing the Resolution Size of the Screen Image on an HDMI Connected Device Connecting a TV with an HDMI Input Port Peripheral device Selecting Display Modes Using the Multiple Monitors Function Connecting a TV with an HDMI Input Port Notes on the LCD screen Changing the Sound Output Device Connecting a High Quality D...

Page 31: ...mera Internet Using the Antivirus App for Your VAIO Computer Password Switching from a Local Account to a Microsoft Account Creating Changing Removing Your Windows Password Setting Changing the Power on Password Removing the Power on Password Memory module Viewing the System Information BIOS About the ASSIST Button Booting Your VAIO Computer from External Devices Setting Changing the Power on Pass...

Page 32: ...covery Area Refreshing Your VAIO Computer Refresh function supported models Removing Recovery Content to Free up Disk Space Recovering from Recovery Media Checking the Volume of the Recovery Area About Recovery Creating Recovery Media Notes on Recovery BIOS About the ASSIST Button Booting Your VAIO Computer from External Devices Backup Restoring System Files Using the Restore Point when You cannot...

Page 33: ...irus App for Your VAIO Computer Password Creating Changing Removing Your Windows Password Setting Changing the Power on Password Removing the Power on Password BIOS Setting Changing the Power on Password Removing the Power on Password Service and support Using VAIO Update Keeping Your VAIO Computer in Optimum Condition VAIO Care Other Operations VAIO computer Using the LAN Port LAN port equipped m...

Page 34: ...n Touch screen equipped models Keyboard Combinations and Functions with the Fn Key Entering Characters with Touch Screen Operations Touch screen equipped models Touch pad Using the Touch Pad Camera Notes on the Built in Camera Using the Built in Camera Scanning Content VAIO Scan LAN Using the LAN Port LAN port equipped models Memory module About Adding Memory Modules USB Charging a USB Device Conn...

Page 35: ... models Stopping the One touch listening Connection One touch listening NFC supported models Windows Opening Windows Help and Support Starting Help Tips Windows 8 Using Sleep Mode Restarting Your VAIO Computer Controlling the Power State of Your VAIO Computer Sleep Mode Shutdown Help and Support Opening Windows Help and Support Starting Help Tips Pen Clipping an Image Displayed on the Computer Scr...

Page 36: ...on Service and support Solving Common Problems with Your VAIO Computer About Online Support Website Updating Your VAIO Computer Product registration About Online Support Website Supplied items Checking Supplied Items Security Updating Your VAIO Computer Notes on use Copyright 2013 Sony Corporation 36 ...

Page 37: ...puter running slowly and the CPU clock frequency low while the computer is running on battery power What should I do if my battery pack is not fully charged What should I do if my battery pack does not work properly Display What should I do if color gradients are not displayed correctly on my computer screen Why doesn t the computer screen rotate What should I do if videos are not displayed on the...

Page 38: ...nnot enter certain characters with my keyboard What should I do if my keyboard configuration is wrong Touch pad How do I disable the touch pad Why can t I use the touch pad What should I do if the pointer does not move How do I avoid unintentional clicks caused by a light touch on the touch pad What should I do if my VAIO computer screen freezes Camera Why does the viewfinder show no images or poo...

Page 39: ... What should I do if the Enter Onetime Password message appears and Windows does not start after I enter a wrong power on password three times consecutively What should I do if I forget the power on password to start my VAIO computer BIOS What should I do if I forget the power on password to start my VAIO computer USB What should I do if I cannot charge the device connected to the USB port that su...

Page 40: ... wireless network interface of my VAIO computer What should I do if I cannot connect my VAIO computer to an access point or the Internet What should I do if I cannot use the Wi Fi R Wireless LAN function BLUETOOTH What should I do if other BLUETOOTH R devices cannot connect to my VAIO computer What should I do if I cannot find the BLUETOOTH R device I want to communicate with Why is my BLUETOOTH R...

Page 41: ... power on password to start my VAIO computer BIOS What should I do if I forget the power on password to start my VAIO computer Peripheral Devices USB What should I do if I cannot print a document What should I do if my VAIO computer does not recognize the USB device Printer What should I do if I cannot print a document What should I do if my VAIO computer does not recognize the USB device Notes on...

Page 42: ...la Firefox latest version Google Chrome latest version For viewing on a smartphone or tablet Basic operation has been confirmed on the standard browser for the noted devices running the following operating systems Android 2 3 or later Xperia series Walkman running Android iOS 4 or later iPhone iPod touch iPad JavaScript JavaScript is used with this content for viewing convenience If JavaScript is ...

Page 43: ...your browser to allow cookies Handling of personal information obtained from websites Sony may use cookies web beacons or similar technologies to make statistical analysis of customers usage of this content while preserving anonymity Notes on use Copyright 2013 Sony Corporation 43 ...

Page 44: ...Account to a Microsoft Account In Windows 8 you can switch between a local account and a Microsoft account About User Account Types There are two types of user accounts available in Windows 8 a local account and a Microsoft account Notes on use Copyright 2013 Sony Corporation User Guide How to Use 44 ...

Page 45: ...t the computer Controlling the Power State of Your VAIO Computer Sleep Mode Shutdown By default your VAIO computer automatically enters Sleep mode after a certain period of inactivity You might be looking for the following topics Charging the Battery Pack Turning On Your VAIO Computer Connecting a Power Source Notes on Sleep Mode Selecting a Power Plan Notes on Using the Power Source About Sleep M...

Page 46: ...ight blinks fast What should I do if my VAIO computer does not turn on the power indicator light does not turn on in green What should I do if the VAIO Care Rescue Mode screen appears when I turn on my VAIO computer What should I do if Hibernate mode is not available or my VAIO computer does not enter Hibernate mode What should I do if my VAIO computer does not return to Normal mode with keyboard ...

Page 47: ... apps the desktop and websites that you use the most You might be looking for the following topics About the LCD Screen Rotation Using Your VAIO Computer in Viewer Mode Using Your VAIO Computer in Tablet Mode Changing the Resolution Size of the Screen Image on an HDMI Connected Device Selecting Display Modes Using the Multiple Monitors Function Connecting a TV with an HDMI Input Port Notes on the ...

Page 48: ... brightness What should I do if some items do not fit on the computer screen What should I do if no image is displayed on my external display or TV screen Why do sound interruptions and or dropped frames occur when I play high definition videos such as those recorded with the AVCHD digital video camcorder Why does the LCD brightness automatically change What should I do if my computer screen goes ...

Page 49: ...Wi Fi R Wireless LAN Function About the Wi Fi R Wireless LAN Standards Connecting to the Internet with a Wired Connection LAN port equipped models About the Internet Connection Services Starting Wi Fi R Wireless LAN Communications Using the Antivirus App for Your VAIO Computer About the Network LAN About a Security Key for Wi Fi R Wireless LAN Disabling the Wi Fi R Wireless LAN Function Notes on u...

Page 50: ...count You might be looking for the following topics Creating Changing Removing Your Windows Password Setting Changing the Power on Password Removing the Power on Password What should I do if I forget the Windows password What should I do if the Enter Onetime Password message appears and Windows does not start after I enter a wrong power on password three times consecutively What should I do if I f...

Page 51: ...apps by displaying the list on the Start screen Closing Apps You can close currently running apps by following the instruction below Starting Apps You can start apps by following these steps Installing Apps from Windows Store You can install apps from Windows Store Opening the App Menu Many apps have app menus that you can use to control your app Follow the instructions below to open the app menu ...

Page 52: ...2 Windows Opening Windows Help and Support You can open Windows Help and Support by following these steps Starting Help Tips You can start Help Tips that explains the Windows 8 basic operations Notes on use Copyright 2013 Sony Corporation User Guide How to Use 52 ...

Page 53: ...r Opening the Desktop You can access the desktop from a tile just like an app Open the desktop by following the instruction below Searching Content With the Search charm you can search files settings or web content Opening the App List You can open the list of the installed apps the Apps screen on your VAIO computer About the Start Screen and Menu You can add shortcuts to apps the desktop and webs...

Page 54: ...ou are working on Restarting Your VAIO Computer After changing the settings or installing an app on your VAIO computer you may be required to restart the computer Controlling the Power State of Your VAIO Computer Sleep Mode Shutdown By default your VAIO computer automatically enters Sleep mode after a certain period of inactivity Notes on use Copyright 2013 Sony Corporation User Guide How to Use 5...

Page 55: ...14N2 SVF15N2 Store Switching User Accounts You can switch to another user account by following these steps Installing Apps from Windows Store You can install apps from Windows Store Notes on use Copyright 2013 Sony Corporation User Guide How to Use 55 ...

Page 56: ...p and Support Opening Windows Help and Support You can open Windows Help and Support by following these steps Starting Help Tips You can start Help Tips that explains the Windows 8 basic operations Notes on use Copyright 2013 Sony Corporation User Guide How to Use 56 ...

Page 57: ...computer such as connection ports Parts and Controls on the Bottom Describes the features on the bottom of the VAIO computer You might be looking for the following topics Checking Supplied Items About the LCD Screen Rotation Using Your VAIO Computer in Viewer Mode Using Your VAIO Computer in Tablet Mode Setting Up an Appropriate Work Environment About Adding Memory Modules Using the LAN Port LAN p...

Page 59: ...the person in front of you Using Your VAIO Computer in Tablet Mode You can use your VAIO computer in Tablet Mode to operate the computer with the touch screen as a tablet Setting Up an Appropriate Work Environment This topic describes where to or not to place your VAIO computer and ergonomic instructions About Adding Memory Modules The additional memory module service is available for the SVF14N S...

Page 60: ...r VAIO Computer Booting Your VAIO Computer from External Devices Using VAIO Update Keeping Your VAIO Computer in Optimum Condition VAIO Care Updating Your VAIO Computer Notes on use Copyright 2013 Sony Corporation 60 ...

Page 61: ...ur VAIO Computer Sleep Mode Shutdown By default your VAIO computer automatically enters Sleep mode after a certain period of inactivity You might be looking for the following topics Entering Sleep Mode Shutting Down or Restarting Using Sleep Mode Restarting Your VAIO Computer Notes on Sleep Mode Selecting a Power Plan Notes on Using the Power Source About Sleep Mode Charge Indicator Status List Ch...

Page 62: ...ight blinks fast What should I do if my VAIO computer does not turn on the power indicator light does not turn on in green What should I do if the VAIO Care Rescue Mode screen appears when I turn on my VAIO computer What should I do if Hibernate mode is not available or my VAIO computer does not enter Hibernate mode What should I do if my VAIO computer does not return to Normal mode with keyboard ...

Page 63: ...might be looking for the following topics Checking the Battery Charge Capacity About Sleep Mode Charge Indicator Status List Prolonging the Battery Lifespan Extending the Battery Life Changing the Low Battery Hibernation Settings Changing the Intel Smart Connect Technology Sleep Mode Settings Why is my VAIO computer running slowly and the CPU clock frequency low while the computer is running on ba...

Page 64: ...computer in Tablet Mode to operate the computer with the touch screen as a tablet You might be looking for the following topics Opening the Desktop Searching Content Opening the App List About the Start Screen and Menu Changing the Resolution Size of the Screen Image on an HDMI Connected Device Selecting Display Modes Using the Multiple Monitors Function Connecting a TV with an HDMI Input Port Not...

Page 65: ...if some items do not fit on the computer screen What should I do if no image is displayed on my external display or TV screen Why do sound interruptions and or dropped frames occur when I play high definition videos such as those recorded with the AVCHD digital video camcorder Why does the LCD brightness automatically change What should I do if my computer screen goes blank Why does the viewfinder...

Page 66: ...2 Memory module About Adding Memory Modules The additional memory module service is available for the SVF14N SVF15N You might be looking for the following topics Viewing the System Information Notes on use Copyright 2013 Sony Corporation User Guide How to Use 66 ...

Page 67: ...omputer VAIO Fit 13A 14A 15A SVF13N2 SVF14N2 SVF15N2 Supplied items Checking Supplied Items Check all items packed with the product before use Notes on use Copyright 2013 Sony Corporation User Guide How to Use 67 ...

Page 68: ... Notes on Using the Touch Screen Touch screen equipped models Enlarging the Text Size DPI Touch screen equipped models How to Use the Touch Screen Touch screen equipped models Entering Characters with Touch Screen Operations Touch screen equipped models About the Touch Screen Touch screen equipped models What should I do if the touch screen does not work correctly Touch screen equipped models Note...

Page 69: ...of Your VAIO Computer Sleep Mode Shutdown By default your VAIO computer automatically enters Sleep mode after a certain period of inactivity You might be looking for the following topics Using Sleep Mode Restarting Your VAIO Computer Notes on use Copyright 2013 Sony Corporation User Guide How to Use 69 ...

Page 70: ...ur VAIO computer to the Internet About the Internet Connection Services The following types of Internet connection services are available Installing Apps from Windows Store You can install apps from Windows Store Starting Wi Fi R Wireless LAN Communications You can establish Wi Fi communications between your VAIO computer and an access point not supplied Using the Antivirus App for Your VAIO Compu...

Page 71: ...or a WEP Wired Equivalent Privacy key Disabling the Wi Fi R Wireless LAN Function You can disable the Wi Fi function by following these steps Notes on use Copyright 2013 Sony Corporation 71 ...

Page 72: ...mputer and other devices About a Security Key for Wi Fi R Wireless LAN A security key is a security protocol for Wi Fi that encrypts data transmitted on Wi Fi It is also referred to as an encryption key or a WEP Wired Equivalent Privacy key You might be looking for the following topics Using the LAN Port LAN port equipped models What should I do if I do not know the SSID or security key for the ac...

Page 73: ...ss point not supplied About a Security Key for Wi Fi R Wireless LAN A security key is a security protocol for Wi Fi that encrypts data transmitted on Wi Fi It is also referred to as an encryption key or a WEP Wired Equivalent Privacy key Disabling the Wi Fi R Wireless LAN Function You can disable the Wi Fi function by following these steps You might be looking for the following topics What should ...

Page 75: ...s from Windows Store You can install apps from Windows Store You might be looking for the following topics Switching User Accounts Switching Apps Viewing Running Apps Closing Apps Starting Apps Opening the App Menu Notes on use Copyright 2013 Sony Corporation User Guide How to Use 75 ...

Page 76: ...F13N2 SVF14N2 SVF15N2 Store Installing Apps from Windows Store You can install apps from Windows Store You might be looking for the following topics Switching User Accounts Notes on use Copyright 2013 Sony Corporation User Guide How to Use 76 ...

Page 77: ... and Controls on the Sides Parts and Controls on the Bottom Checking Supplied Items About the LCD Screen Rotation Using Your VAIO Computer in Viewer Mode Using Your VAIO Computer in Tablet Mode Setting Up an Appropriate Work Environment About Adding Memory Modules About the ASSIST Button Viewing the System Information Customizing Your VAIO Computer Booting Your VAIO Computer from External Devices ...

Page 78: ...an Notes on Using the Power Source About Sleep Mode Charge Indicator Status List Changing the Low Battery Hibernation Settings Changing the Intel Smart Connect Technology Sleep Mode Settings Why does my VAIO computer automatically turn off Why does a message appear and Windows fail to start when I turn on my VAIO computer What should I do if I cannot turn off my VAIO computer What should I do if t...

Page 79: ...Care Rescue Mode screen appears when I turn on my VAIO computer What should I do if Hibernate mode is not available or my VAIO computer does not enter Hibernate mode What should I do if my VAIO computer does not return to Normal mode with keyboard or touch pad operations during Sleep mode Notes on use Copyright 2013 Sony Corporation 79 ...

Page 80: ...tion The Multiple Monitors function allows you to distribute portions of your desktop across separate displays Connecting a TV with an HDMI Input Port You can connect a TV with an HDMI input port to your VAIO computer with an HDMI cable not supplied Notes on the LCD screen Read the following precautions for correct use of the LCD screen You might be looking for the following topics Opening the Des...

Page 81: ...nnected to the HDMI output port How do I change the LCD brightness What should I do if some items do not fit on the computer screen What should I do if no image is displayed on my external display or TV screen Why do sound interruptions and or dropped frames occur when I play high definition videos such as those recorded with the AVCHD digital video camcorder Why does the LCD brightness automatica...

Page 82: ...nal display such as a TV connected to the computer with an HDMI cable not supplied Connecting a TV with an HDMI Input Port You can connect a TV with an HDMI input port to your VAIO computer with an HDMI cable not supplied You might be looking for the following topics What should I do if no image is displayed on my TV screen or external display connected to the HDMI output port Notes on use Copyrig...

Page 83: ...HDMI input port to your VAIO computer with an HDMI cable not supplied Notes on the LCD screen Read the following precautions for correct use of the LCD screen Changing the Sound Output Device If there is no sound coming from an external device connected to your VAIO computer you need to change the device for sound output Connecting a High Quality Digital Sound Output Device between Your VAIO Compu...

Page 84: ...nnecting an External Drive Connect an external disc drive or hard disk drive to a USB port on your VAIO computer You might be looking for the following topics Booting Your VAIO Computer from External Devices Notes on use Copyright 2013 Sony Corporation User Guide How to Use 84 ...

Page 85: ...coder devices between your VAIO computer and a TV using an HDMI connection You might be looking for the following topics Adjusting the Speakers Volume Adjusting the Volume in Windows Adjusting the Microphone Volume Playing Optimized Sound for Your VAIO Computer Using ClearAudio What should I do if I do not hear sound from speakers or headphones What should I do if my microphone does not work What ...

Page 86: ...t You can connect external sound output devices such as speakers headphones or a headset to your VAIO computer You might be looking for the following topics Adjusting the Speakers Volume Playing Optimized Sound for Your VAIO Computer Using ClearAudio Notes on use Copyright 2013 Sony Corporation User Guide How to Use 86 ...

Page 87: ...F14N2 SVF15N2 Headphones Connecting External Speakers Headphones Headset You can connect external sound output devices such as speakers headphones or a headset to your VAIO computer Notes on use Copyright 2013 Sony Corporation User Guide How to Use 87 ...

Page 88: ...High Quality Digital Sound Output Device between Your VAIO Computer and a TV You can connect a high quality home theater receiver or other surround sound decoder devices between your VAIO computer and a TV using an HDMI connection Notes on use Copyright 2013 Sony Corporation User Guide How to Use 88 ...

Page 89: ...ing your VAIO computer to the Internet About the Internet Connection Services The following types of Internet connection services are available Starting Wi Fi R Wireless LAN Communications You can establish Wi Fi communications between your VAIO computer and an access point not supplied About the Network LAN The network LAN enables you to connect your VAIO computer to the Internet and transfer dat...

Page 91: ...enables you to connect your VAIO computer to the Internet and transfer data between the computer and other devices About a Security Key for Wi Fi R Wireless LAN A security key is a security protocol for Wi Fi that encrypts data transmitted on Wi Fi It is also referred to as an encryption key or a WEP Wired Equivalent Privacy key You might be looking for the following topics What should I do if I d...

Page 92: ...ss point not supplied About a Security Key for Wi Fi R Wireless LAN A security key is a security protocol for Wi Fi that encrypts data transmitted on Wi Fi It is also referred to as an encryption key or a WEP Wired Equivalent Privacy key Disabling the Wi Fi R Wireless LAN Function You can disable the Wi Fi function by following these steps You might be looking for the following topics What should ...

Page 94: ...UETOOTH R Device such as a Mouse You can connect BLUETOOTH devices to your VAIO computer Stopping BLUETOOTH R Communications You can stop BLUETOOTH communications by following these steps You might be looking for the following topics What should I do if other BLUETOOTH R devices cannot connect to my VAIO computer What should I do if I cannot find the BLUETOOTH R device I want to communicate with W...

Page 95: ...can connect a Universal Serial Bus USB device such as a mouse floppy disk drive speaker or printer to your VAIO computer You might be looking for the following topics What should I do if I cannot charge the device connected to the USB port that supports USB charging What should I do if I cannot print a document What should I do if my VAIO computer does not recognize the USB device Notes on use Cop...

Page 96: ...unt Switching from a Local Account to a Microsoft Account In Windows 8 you can switch between a local account and a Microsoft account You might be looking for the following topics About User Account Types Notes on use Copyright 2013 Sony Corporation User Guide How to Use 96 ...

Page 97: ...tical disc drive a USB floppy disk drive or a USB flash drive by using the BIOS function Using VAIO Update VAIO Update provides a service that informs you of available update information such as important notices or update programs to keep your VAIO computer up to date Keeping Your VAIO Computer in Optimum Condition VAIO Care With VAIO Care you can perform the following operations to keep your VAI...

Page 98: ...tation Using Your VAIO Computer in Viewer Mode Using Your VAIO Computer in Tablet Mode Setting Up an Appropriate Work Environment About Adding Memory Modules Using the LAN Port LAN port equipped models Notes on use Copyright 2013 Sony Corporation 98 ...

Page 99: ...the computer s state including data you are working on You might be looking for the following topics Entering Sleep Mode Shutting Down or Restarting Restarting Your VAIO Computer Controlling the Power State of Your VAIO Computer Sleep Mode Shutdown Charging the Battery Pack Turning On Your VAIO Computer Connecting a Power Source About Sleep Mode Charge Indicator Status List Changing the Low Batter...

Page 100: ...ight blinks fast What should I do if my VAIO computer does not turn on the power indicator light does not turn on in green What should I do if the VAIO Care Rescue Mode screen appears when I turn on my VAIO computer What should I do if Hibernate mode is not available or my VAIO computer does not enter Hibernate mode What should I do if my VAIO computer does not return to Normal mode with keyboard ...

Page 101: ...display connected to your VAIO computer Using the Multiple Monitors Function The Multiple Monitors function allows you to distribute portions of your desktop across separate displays Connecting a TV with an HDMI Input Port You can connect a TV with an HDMI input port to your VAIO computer with an HDMI cable not supplied Notes on the LCD screen Read the following precautions for correct use of the ...

Page 102: ...creen Rotation Using Your VAIO Computer in Viewer Mode Using Your VAIO Computer in Tablet Mode About the Touch Screen Touch screen equipped models What should I do if color gradients are not displayed correctly on my computer screen Why doesn t the computer screen rotate What should I do if videos are not displayed on the computer screen What should I do if videos are not displayed smoothly What s...

Page 103: ...ages contain dropped frames and audio interruptions What should I do if captured images flicker What should I do if my computer screen flickers or fades to white Intel graphics accelerator installed models What should I do if the touch screen does not work correctly Touch screen equipped models Notes on use Copyright 2013 Sony Corporation 103 ...

Page 104: ...nal display such as a TV connected to the computer with an HDMI cable not supplied Connecting a TV with an HDMI Input Port You can connect a TV with an HDMI input port to your VAIO computer with an HDMI cable not supplied You might be looking for the following topics What should I do if no image is displayed on my TV screen or external display connected to the HDMI output port Notes on use Copyrig...

Page 105: ...HDMI input port to your VAIO computer with an HDMI cable not supplied Notes on the LCD screen Read the following precautions for correct use of the LCD screen Changing the Sound Output Device If there is no sound coming from an external device connected to your VAIO computer you need to change the device for sound output Connecting a High Quality Digital Sound Output Device between Your VAIO Compu...

Page 106: ...al Devices You can boot your VAIO computer from external devices such as an optical disc drive a USB floppy disk drive or a USB flash drive by using the BIOS function You might be looking for the following topics Connecting an External Drive Notes on use Copyright 2013 Sony Corporation User Guide How to Use 106 ...

Page 107: ...ceiver or other surround sound decoder devices between your VAIO computer and a TV using an HDMI connection Playing Optimized Sound for Your VAIO Computer Using ClearAudio ClearAudio enables high quality sound that is optimized for your VAIO computer using digital signal processing technologies originally developed by Sony You might be looking for the following topics Connecting External Speakers ...

Page 109: ... Optimized Sound for Your VAIO Computer Using ClearAudio ClearAudio enables high quality sound that is optimized for your VAIO computer using digital signal processing technologies originally developed by Sony You might be looking for the following topics Connecting External Speakers Headphones Headset Notes on use Copyright 2013 Sony Corporation User Guide How to Use 109 ...

Page 110: ...ume You can adjust the volume level of the microphone You might be looking for the following topics What should I do if my microphone does not work What should I do if I hear microphone feedback from speakers when using my microphone Notes on use Copyright 2013 Sony Corporation User Guide How to Use 110 ...

Page 111: ...High Quality Digital Sound Output Device between Your VAIO Computer and a TV You can connect a high quality home theater receiver or other surround sound decoder devices between your VAIO computer and a TV using an HDMI connection Notes on use Copyright 2013 Sony Corporation User Guide How to Use 111 ...

Page 112: ...N2 SVF15N2 Button About the ASSIST Button Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer Notes on use Copyright 2013 Sony Corporation User Guide How to Use 112 ...

Page 113: ... Recovery Media Checking the Volume of the Recovery Area About Recovery Creating Recovery Media Notes on Recovery How can I reinstall the original apps and drivers What should I do if I cannot recover my VAIO computer from the recovery area How can I restore my VAIO computer system to its factory default settings How do I create Recovery Media What should I do if I cannot start complete the recove...

Page 114: ...be looking for the following topics Combinations and Functions with the Fn Key Entering Characters with Touch Screen Operations Touch screen equipped models What should I do if the pointer does not move What should I do if my VAIO computer screen freezes What should I do if I cannot enter certain characters with my keyboard What should I do if my keyboard configuration is wrong Notes on use Copyri...

Page 115: ...inter on the computer screen Disabling the Tapping Function on the Touch Pad You can disable the tapping function to avoid unintentional clicks caused by a light touch on the touch pad during the keyboard operations You might be looking for the following topics How do I disable the touch pad Why can t I use the touch pad What should I do if the pointer does not move How do I avoid unintentional cl...

Page 116: ...topics Notes on the Built in Camera Scanning Content VAIO Scan Why does the viewfinder show no images or poor quality images What should I do if captured images contain dropped frames and audio interruptions Why are captured images poor in quality Why is the video input from the built in camera suspended momentarily What should I do if captured images flicker Notes on use Copyright 2013 Sony Corpo...

Page 117: ...e Stopping Wi Fi R Wireless LAN Communications Notes on Using the Wi Fi R Wireless LAN Function About the Wi Fi R Wireless LAN Standards Connecting to the Internet with a Wired Connection LAN port equipped models About the Internet Connection Services Starting Wi Fi R Wireless LAN Communications About the Network LAN About a Security Key for Wi Fi R Wireless LAN Disabling the Wi Fi R Wireless LAN ...

Page 118: ...your VAIO computer using the BIOS function Entry of the power on password will be prompted after the VAIO logo appears to start the computer Removing the Power on Password If power on password input for booting up your VAIO computer is no longer necessary follow these steps to remove the machine password and user password You might be looking for the following topics About User Account Types What ...

Page 119: ... SVF15N2 Memory module Viewing the System Information You can view the system information of your VAIO computer You might be looking for the following topics About Adding Memory Modules Notes on use Copyright 2013 Sony Corporation User Guide How to Use 119 ...

Page 120: ...BIOS function Setting Changing the Power on Password You can set a password power on password for booting up your VAIO computer using the BIOS function Entry of the power on password will be prompted after the VAIO logo appears to start the computer Removing the Power on Password If power on password input for booting up your VAIO computer is no longer necessary follow these steps to remove the ma...

Page 121: ...er in Optimum Condition VAIO Care With VAIO Care you can perform the following operations to keep your VAIO computer running at an optimum level Updating Your VAIO Computer Be sure to update your VAIO computer by installing the following apps to enhance its efficiency security and functionality You might be looking for the following topics Solving Common Problems with Your VAIO Computer About Onli...

Page 122: ...uch screen easier How to Use the Touch Screen Touch screen equipped models You can tap the touch screen or make a simple motion with your fingers to operate your VAIO computer You might be looking for the following topics Using Your VAIO Computer in Tablet Mode Entering Characters with Touch Screen Operations Touch screen equipped models About the Touch Screen Touch screen equipped models What sho...

Page 123: ...able you to use the following functions Notes on Built In Sensors Before using built in sensors read the following precautions for correct use You might be looking for the following topics Why doesn t the built in digital compass show the correct direction Why doesn t the computer screen rotate Notes on use Copyright 2013 Sony Corporation User Guide How to Use 123 ...

Page 124: ... SVF14N2 SVF15N2 Security Updating Your VAIO Computer Be sure to update your VAIO computer by installing the following apps to enhance its efficiency security and functionality Notes on use Copyright 2013 Sony Corporation User Guide How to Use 124 ...

Page 125: ... Panel You can open Control Panel by following these steps You might be looking for the following topics Opening the Charms Opening the Desktop Searching Content Opening the App List About the Start Screen and Menu Notes on use Copyright 2013 Sony Corporation User Guide How to Use 125 ...

Page 126: ... away from your VAIO computer while retaining the computer s state including data you are working on You might be looking for the following topics Restarting Your VAIO Computer Controlling the Power State of Your VAIO Computer Sleep Mode Shutdown Notes on use Copyright 2013 Sony Corporation User Guide How to Use 126 ...

Page 127: ...IO Computer in Optimum Condition VAIO Care With VAIO Care you can perform the following operations to keep your VAIO computer running at an optimum level You might be looking for the following topics Parts and Controls on the Back Parts and Controls on the Front Parts and Controls on the Sides Parts and Controls on the Bottom Checking Supplied Items About the LCD Screen Rotation Using Your VAIO Co...

Page 129: ...al Devices You can boot your VAIO computer from external devices such as an optical disc drive a USB floppy disk drive or a USB flash drive by using the BIOS function You might be looking for the following topics Connecting an External Drive Notes on use Copyright 2013 Sony Corporation User Guide How to Use 129 ...

Page 130: ...N2 SVF15N2 Button About the ASSIST Button Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer Notes on use Copyright 2013 Sony Corporation User Guide How to Use 130 ...

Page 131: ...a for system recovery is stored If your VAIO computer includes a solid state drive SSD you might want to minimize the recovery area by removing such data to free up disk space on the C drive or the last drive in your drive list for example D drive Recovering from Recovery Media If the recovery area data has been corrupted or erased you can use Recovery Media to recover your VAIO computer Checking ...

Page 132: ... VAIO computer system to its factory default settings How do I create Recovery Media What should I do if I cannot start complete the recovery process What should I do if I cannot create Recovery Media What should I do if my VAIO computer becomes unstable Windows starts What should I do if my VAIO computer becomes unstable Windows does not start Notes on use Copyright 2013 Sony Corporation 132 ...

Page 133: ...O Computer from External Devices You can boot your VAIO computer from external devices such as an optical disc drive a USB floppy disk drive or a USB flash drive by using the BIOS function You might be looking for the following topics Setting Changing the Power on Password Removing the Power on Password What should I do if I forget the power on password to start my VAIO computer Notes on use Copyr...

Page 134: ...ows Backup and Restore feature to back up your valuable data Creating a Restore Point A restore point enables you to restore your computer system files to a previous state depending on when the restore point was created Backing Up Your Data when You cannot Start Windows If you cannot start Windows back up your data with VAIO Care Rescue Mode VAIO recovery solutions Restoring Your Data with VAIO Da...

Page 135: ... VAIO Care you can perform the following operations to keep your VAIO computer running at an optimum level You might be looking for the following topics Using VAIO Update Updating Your VAIO Computer Solving Common Problems with Your VAIO Computer About Online Support Website Notes on use Copyright 2013 Sony Corporation User Guide How to Use 135 ...

Page 136: ... or the last drive in your drive list for example D drive Creating Other Drives Modifying Partitions Partitions are divided areas on your built in storage device Dividing the built in storage device into more than one partition may have various advantages such as separating the system files from your data files Creating Partitions This topic describes how to create partitions Checking the Volume o...

Page 137: ...divided areas on your built in storage device Dividing the built in storage device into more than one partition may have various advantages such as separating the system files from your data files Creating Partitions This topic describes how to create partitions Notes on use Copyright 2013 Sony Corporation User Guide How to Use 137 ...

Page 138: ...hat you use the refresh function provided by Windows Refresh the computer by following these steps About Recovery Recovery is the process of restoring the built in storage device back to its original factory condition Refresh is the process of reinstalling the operating system with the main settings and personal data retained Notes on use Copyright 2013 Sony Corporation User Guide How to Use 138 ...

Page 139: ...um level You might be looking for the following topics Parts and Controls on the Back Parts and Controls on the Front Parts and Controls on the Sides Parts and Controls on the Bottom Checking Supplied Items About the LCD Screen Rotation Using Your VAIO Computer in Viewer Mode Using Your VAIO Computer in Tablet Mode Setting Up an Appropriate Work Environment About Adding Memory Modules Using the LA...

Page 140: ...e Stopping Wi Fi R Wireless LAN Communications Notes on Using the Wi Fi R Wireless LAN Function About the Wi Fi R Wireless LAN Standards Connecting to the Internet with a Wired Connection LAN port equipped models About the Internet Connection Services Starting Wi Fi R Wireless LAN Communications About the Network LAN About a Security Key for Wi Fi R Wireless LAN Disabling the Wi Fi R Wireless LAN ...

Page 141: ...fter the VAIO logo appears to start the computer Removing the Power on Password If power on password input for booting up your VAIO computer is no longer necessary follow these steps to remove the machine password and user password You might be looking for the following topics Switching from a Local Account to a Microsoft Account About User Account Types What should I do if I forget the Windows pa...

Page 142: ...pears to start the computer Removing the Power on Password If power on password input for booting up your VAIO computer is no longer necessary follow these steps to remove the machine password and user password You might be looking for the following topics About the ASSIST Button Booting Your VAIO Computer from External Devices What should I do if I forget the power on password to start my VAIO co...

Page 143: ...to keep your VAIO computer up to date Keeping Your VAIO Computer in Optimum Condition VAIO Care With VAIO Care you can perform the following operations to keep your VAIO computer running at an optimum level You might be looking for the following topics Updating Your VAIO Computer Solving Common Problems with Your VAIO Computer About Online Support Website Notes on use Copyright 2013 Sony Corporati...

Page 144: ...s and Controls on the Back Parts and Controls on the Front Parts and Controls on the Sides Parts and Controls on the Bottom Checking Supplied Items About the LCD Screen Rotation Using Your VAIO Computer in Viewer Mode Using Your VAIO Computer in Tablet Mode Setting Up an Appropriate Work Environment About the ASSIST Button Viewing the System Information Customizing Your VAIO Computer Booting Your ...

Page 145: ...mputer to start Windows Charge Indicator Status List The charge indicator light turns on or blinks differently according to conditions Restarting Your VAIO Computer After changing the settings or installing an app on your VAIO computer you may be required to restart the computer Controlling the Power State of Your VAIO Computer Sleep Mode Shutdown By default your VAIO computer automatically enters...

Page 146: ...n but the screen remains blank What should I do if my VAIO computer does not turn on or the power button does not work the charge indicator light blinks fast What should I do if my VAIO computer does not turn on the power indicator light does not turn on in green What should I do if the VAIO Care Rescue Mode screen appears when I turn on my VAIO computer What should I do if Hibernate mode is not a...

Page 147: ...ge indicator light turns on or blinks differently according to conditions Prolonging the Battery Lifespan Enable the battery care function to prolong the battery lifespan With this function you can reduce battery degradation by limiting the charging capacity or adjusting the charging time Extending the Battery Life When your VAIO computer is running on battery power you can extend the battery life...

Page 149: ... tap the touch screen or make a simple motion with your fingers to operate your VAIO computer You might be looking for the following topics Opening the Desktop Searching Content Opening the App List About the Start Screen and Menu About the LCD Screen Rotation Using Your VAIO Computer in Viewer Mode Using Your VAIO Computer in Tablet Mode Changing the Resolution Size of the Screen Image on an HDMI...

Page 150: ... some items do not fit on the computer screen What should I do if no image is displayed on my external display or TV screen Why do sound interruptions and or dropped frames occur when I play high definition videos such as those recorded with the AVCHD digital video camcorder Why does the LCD brightness automatically change What should I do if my computer screen goes blank Why does the viewfinder s...

Page 151: ...an operate the on screen Touch Keyboard with touch screen operations for text entry You might be looking for the following topics Changing the Keyboard Backlight Settings Keyboard backlight equipped models What should I do if the pointer does not move What should I do if my VAIO computer screen freezes What should I do if I cannot enter certain characters with my keyboard What should I do if my ke...

Page 152: ... Enabling Disabling the Gesture Function Enabling Disabling the Touch Pad Disabling the Tapping Function on the Touch Pad How do I disable the touch pad Why can t I use the touch pad What should I do if the pointer does not move How do I avoid unintentional clicks caused by a light touch on the touch pad What should I do if my VAIO computer screen freezes Notes on use Copyright 2013 Sony Corporati...

Page 153: ... document or whiteboard with VAIO Scan enables you to save images with less distortion You might be looking for the following topics Why does the viewfinder show no images or poor quality images What should I do if captured images contain dropped frames and audio interruptions Why are captured images poor in quality Why is the video input from the built in camera suspended momentarily What should ...

Page 154: ...About a Security Key for Wi Fi R Wireless LAN What should I do if I do not know the SSID or security key for the access point What should I do if I cannot play back movies or audio tracks received via Wi Fi R Wireless LAN or their playback is interrupted Why is the data transfer speed slow How can I find the physical address MAC address of the built in wireless network interface of my VAIO compute...

Page 155: ...2 Memory module About Adding Memory Modules The additional memory module service is available for the SVF14N SVF15N You might be looking for the following topics Viewing the System Information Notes on use Copyright 2013 Sony Corporation User Guide How to Use 155 ...

Page 156: ...can connect a Universal Serial Bus USB device such as a mouse floppy disk drive speaker or printer to your VAIO computer You might be looking for the following topics What should I do if I cannot charge the device connected to the USB port that supports USB charging What should I do if I cannot print a document What should I do if my VAIO computer does not recognize the USB device Notes on use Cop...

Page 157: ...This topic explains how to remove an SD memory card Inserting SD Memory Cards Your VAIO computer is equipped with an SD memory card slot You can use this slot to transfer data among digital cameras camcorders music players and other audio video devices You might be looking for the following topics Why can t I write data to a memory card Notes on use Copyright 2013 Sony Corporation User Guide How t...

Page 158: ...ilt in storage device into more than one partition may have various advantages such as separating the system files from your data files Creating Partitions This topic describes how to create partitions You might be looking for the following topics Removing Recovery Content to Free up Disk Space Checking the Volume of the Recovery Area Notes on use Copyright 2013 Sony Corporation User Guide How to ...

Page 159: ...n the touch screen Notes on Using the Touch Screen Touch screen equipped models Before using the touch screen read the following precautions for correct use How to Use the Touch Screen Touch screen equipped models You can tap the touch screen or make a simple motion with your fingers to operate your VAIO computer You might be looking for the following topics Using Your VAIO Computer in Tablet Mode...

Page 160: ...divided areas on your built in storage device Dividing the built in storage device into more than one partition may have various advantages such as separating the system files from your data files Creating Partitions This topic describes how to create partitions Notes on use Copyright 2013 Sony Corporation User Guide How to Use 160 ...

Page 161: ...ns NFC supported models Easily connect an NFC One touch functions supported device to your VAIO computer by simply touching the computer with the device Playing Music by Touching an NFC One touch functions Supported Device to Your VAIO Computer One touch listening NFC supported models One touch listening enables your VAIO computer to pair register with an NFC One touch functions supported device s...

Page 162: ... Windows Opening Windows Help and Support You can open Windows Help and Support by following these steps Starting Help Tips You can start Help Tips that explains the Windows 8 basic operations Notes on use Copyright 2013 Sony Corporation User Guide How to Use 162 ...

Page 163: ...u are working on Restarting Your VAIO Computer After changing the settings or installing an app on your VAIO computer you may be required to restart the computer Controlling the Power State of Your VAIO Computer Sleep Mode Shutdown By default your VAIO computer automatically enters Sleep mode after a certain period of inactivity Notes on use Copyright 2013 Sony Corporation User Guide How to Use 16...

Page 164: ...p and Support Opening Windows Help and Support You can open Windows Help and Support by following these steps Starting Help Tips You can start Help Tips that explains the Windows 8 basic operations Notes on use Copyright 2013 Sony Corporation User Guide How to Use 164 ...

Page 165: ...n for real notebooks With VAIO Paper you can take notes easily on your VAIO computer and share the notes with others Replacing the Battery of the Pen Replace the battery when the pen Digitizer Stylus begins to function incorrectly How to Use the Pen Using the supplied or optional pen Digitizer Stylus you can operate your VAIO computer intuitively by touching the screen softly or tracing something ...

Page 166: ...of the computer inside the back panel or inside the battery compartment on the original VAIO box The model number is located at the lower right corner of the display on the VAIO computer Other websites You can also find useful information at the following Web sites Sony products http www sony net http www sony net electronics Operating system online support website For Microsoft Windows operating ...

Page 167: ...isit our sustainability site http www sony com green Hint You can find a link to register your computer online in VAIO Care To start VAIO Care see Starting Apps Related Topic About This Manual Keeping Your VAIO Computer in Optimum Condition VAIO Care Notes on use Copyright 2013 Sony Corporation 167 ...

Page 168: ...IO computer Once the User Guide is updated to the complete version you can access it anytime even if you are offline With the complete version of the User Guide you can view information about Parts description Feature and operating instructions Precautions Troubleshooting information Windows basic operations To update the User Guide to the complete version 1 Connect your VAIO computer to the Inter...

Page 169: ...your ISP Fiber to the Home FTTH Digital Subscriber Line DSL Cable modem Satellite Dial up For more information on devices required for Internet access and how to connect your VAIO computer to the Internet ask your ISP The following is one of the Internet connection methods as an example To use the Wi Fi network 1 Open the charms and select the Settings charm 2 Select the network icon 3 Select your...

Page 170: ...dates available on the Internet then downloads and installs them on your VAIO computer 1 Open the charms and select the Search charm 2 Enter VAIO Update in the search box to search VAIO Update 3 Select VAIO Update from the list 4 Follow the on screen instructions to complete the updates To update the antivirus app The antivirus app helps protect your VAIO computer against security threats by keepi...

Page 171: ... start Finding Support Information The Sony online support website provides instant access to information on commonly encountered problems You can find support information such as the support website URL in Contact Support on VAIO Care or the supplied Quick Start Guide Windows How to Start About the Start Screen and Menu You can add shortcuts to apps the desktop and websites that you use the most ...

Page 172: ...ch for apps and files share content play content on other devices or print and set up your VAIO computer Touch operation Touch screen equipped models Swipe in from the right edge Mouse Touch pad operation Point to the upper right corner then move downward With a touch pad you can also swipe in from the right edge Keyboard operation Press the Windows key and the C key at the same time Opening the A...

Page 173: ...s You can start apps by following these steps 1 Open the Start screen or the Apps screen 2 Select your desired app Hint It is useful to pin the apps that you use the most to the Start screen To pin the apps right click an app icon on the Apps screen and select the pin icon on the menu that appears on the bottom of the screen You can search apps from the search box on the upper right corner of the ...

Page 174: ...lt Viewing Running Apps You can view running apps by displaying the list on the Start screen Touch operation Touch screen equipped models Swipe in from the left edge until a small app icon appears then drag the icon back towards the left edge Mouse Touch pad operation Point to the upper left corner then move downward 174 ...

Page 175: ... running apps touch and swipe in your desired app icon from the left edge Mouse Touch pad operation Display currently running apps and drag your desired app icon from the left edge to the center Opening the App Menu Many apps have app menus that you can use to control your app Follow the instructions below to open the app menu Touch operation Touch screen equipped models Swipe up from the bottom e...

Page 176: ...ntly displayed on the computer screen Closing Apps You can close currently running apps by following the instruction below Touch operation Touch screen equipped models 1 When an app is open point to the top center of the screen 2 Drag the app to the bottom of the screen until the app disappears from the screen Mouse Touch pad operation 1 When an app is open move the cursor to the top center of the...

Page 177: ...Support 1 Connect to the Internet 2 Open the Start screen and select the Store tile 3 Find an app to install 4 Follow the on screen instructions to install the app After the installation is complete the app icon appears on the Apps screen To open the Apps screen see Opening the App List Hint It is useful to pin the apps that you use the most to the Start screen To pin the apps right click an app i...

Page 178: ...ws Help and Support You can open Windows Help and Support by following these steps 1 Open the Apps screen 2 Select Help and Support Starting Help Tips You can start Help Tips that explains the Windows 8 basic operations 1 Open the Apps screen 2 Select Help Tips Entering Sleep Mode Shutting Down or Restarting 178 ...

Page 179: ...below 1 Open the Start screen and select the Desktop tile About User Account Types There are two types of user accounts available in Windows 8 a local account and a Microsoft account Local account A local account is a user name and password that you set on your VAIO computer Because one local account is expected to be used for a single computer you cannot share the same account on multiple compute...

Page 180: ...orporation in the United States and or other countries Wi Fi is a trademark or registered trademark of Wi Fi Alliance All other names of system products and services are trademarks of their respective owners In the manual the TM or R marks are not specified About the International ENERGY STAR R Program The following information is applicable to ENERGY STAR qualified certified products only ENERGY ...

Page 181: ...standards and delivered with the following power saving settings that apply to the computer running on AC power The LCD backlight is turned off automatically after no more than 15 minutes of inactivity The computer enters Sleep mode automatically after no more than 30 minutes of inactivity Press the Power button to bring the computer back into Normal mode Notes on use Copyright 2013 Sony Corporati...

Page 182: ...Help and Support You can open Windows Help and Support by following these steps 1 Open the Apps screen See Opening the App List to open the Apps screen 2 Select Help and Support Related Topic Starting Help Tips Notes on use Copyright 2013 Sony Corporation User Guide How to Use 182 ...

Page 183: ...mputer VAIO Fit 13A 14A 15A SVF13N2 SVF14N2 SVF15N2 Read this first About This Manual Congratulations on your purchase of this VAIO R computer Notes on use Copyright 2013 Sony Corporation User Guide How to Use 183 ...

Page 184: ...to enhance its efficiency security and functionality You might be looking for the following topics Parts and Controls on the Back Parts and Controls on the Front Parts and Controls on the Sides Parts and Controls on the Bottom About the LCD Screen Rotation Using Your VAIO Computer in Viewer Mode Using Your VAIO Computer in Tablet Mode About Adding Memory Modules Using the LAN Port LAN port equippe...

Page 186: ... SVF14N2 SVF15N2 Care and maintenance Cleaning Your VAIO computer LCD screen Before cleaning your VAIO computer read the following precautions for the correct cleaning procedure Notes on use Copyright 2013 Sony Corporation User Guide How to Use 186 ...

Page 187: ...n be easily damaged if improperly used About the International ENERGY STAR R Program About the Software License This product contains software owned by Sony and licensed by third parties Use of such software is subject to the terms and conditions of license agreements enclosed with this product Trademarks Safety Information Refer to the supplied safety manual for detailed safety information Notes ...

Page 188: ...About Online Support Website The online support website provides information concerning your VAIO computer as well as a selection of frequently asked questions Updating Your VAIO Computer Be sure to update your VAIO computer by installing the following apps to enhance its efficiency security and functionality You might be looking for the following topics Using VAIO Update Keeping Your VAIO Compute...

Page 189: ...VF15N2 Product registration About Online Support Website The online support website provides information concerning your VAIO computer as well as a selection of frequently asked questions Notes on use Copyright 2013 Sony Corporation User Guide How to Use 189 ...

Page 190: ...mputer VAIO Fit 13A 14A 15A SVF13N2 SVF14N2 SVF15N2 Supplied items Checking Supplied Items Check all items packed with the product before use Notes on use Copyright 2013 Sony Corporation User Guide How to Use 190 ...

Page 191: ... SVF14N2 SVF15N2 Security Updating Your VAIO Computer Be sure to update your VAIO computer by installing the following apps to enhance its efficiency security and functionality Notes on use Copyright 2013 Sony Corporation User Guide How to Use 191 ...

Page 192: ...or light blinks fast What should I do if my VAIO computer does not turn on the power indicator light does not turn on in green What should I do if the VAIO Care Rescue Mode screen appears when I turn on my VAIO computer What should I do if Hibernate mode is not available or my VAIO computer does not enter Hibernate mode What should I do if my VAIO computer does not return to Normal mode with keybo...

Page 193: ...e Notes on Sleep Mode Selecting a Power Plan Notes on Using the Power Source About Sleep Mode Charge Indicator Status List Changing the Low Battery Hibernation Settings Changing the Intel Smart Connect Technology Sleep Mode Settings Notes on use Copyright 2013 Sony Corporation 193 ...

Page 194: ...y battery pack does not work properly You might be looking for the following topics Notes on Using the Battery Pack Charging the Battery Pack Checking the Battery Charge Capacity About Sleep Mode Charge Indicator Status List Prolonging the Battery Lifespan Extending the Battery Life Changing the Low Battery Hibernation Settings Changing the Intel Smart Connect Technology Sleep Mode Settings Notes ...

Page 195: ...I output port How do I change the LCD brightness What should I do if some items do not fit on the computer screen What should I do if no image is displayed on my external display or TV screen Why do sound interruptions and or dropped frames occur when I play high definition videos such as those recorded with the AVCHD digital video camcorder Why does the LCD brightness automatically change What sh...

Page 196: ...blet Mode Changing the Resolution Size of the Screen Image on an HDMI Connected Device Selecting Display Modes Using the Multiple Monitors Function Connecting a TV with an HDMI Input Port Notes on the LCD screen Displaying Clear and Vivid Images X Reality for mobile installed models Changing the LCD Brightness Changing the Resolution Size of the Screen Image Notes on Using the Touch Screen Touch s...

Page 197: ...d on my TV screen or external display connected to the HDMI output port You might be looking for the following topics Changing the Resolution Size of the Screen Image on an HDMI Connected Device Connecting a TV with an HDMI Input Port Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 197 ...

Page 198: ...if I do not hear sound from a digital audio device connected to the digital output port such as the HDMI output port You might be looking for the following topics Connecting External Speakers Headphones Headset Changing the Sound Output Device Connecting a High Quality Digital Sound Output Device between Your VAIO Computer and a TV Adjusting the Speakers Volume Adjusting the Volume in Windows Adju...

Page 199: ...hould I do if my microphone does not work What should I do if I hear microphone feedback from speakers when using my microphone You might be looking for the following topics Adjusting the Microphone Volume Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 199 ...

Page 200: ...ertain characters with my keyboard What should I do if my keyboard configuration is wrong You might be looking for the following topics Changing the Keyboard Backlight Settings Keyboard backlight equipped models Combinations and Functions with the Fn Key Entering Characters with Touch Screen Operations Touch screen equipped models Notes on use Copyright 2013 Sony Corporation User Guide Troubleshoo...

Page 201: ...o I avoid unintentional clicks caused by a light touch on the touch pad What should I do if my VAIO computer screen freezes You might be looking for the following topics Enabling Disabling the Gesture Function Enabling Disabling the Touch Pad Using the Touch Pad Disabling the Tapping Function on the Touch Pad Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 201 ...

Page 202: ...rames and audio interruptions Why are captured images poor in quality Why is the video input from the built in camera suspended momentarily What should I do if captured images flicker You might be looking for the following topics Using the Built in Camera Notes on the Built in Camera Scanning Content VAIO Scan Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 202 ...

Page 203: ...s network interface of my VAIO computer What should I do if I cannot connect my VAIO computer to an access point or the Internet What should I do if I cannot use the Wi Fi R Wireless LAN function You might be looking for the following topics About the Wi Fi R Wireless LAN Standards Connecting to the Internet with a Wired Connection LAN port equipped models About the Internet Connection Services Ab...

Page 204: ...of my VAIO computer What should I do if I cannot connect my VAIO computer to an access point or the Internet What should I do if I cannot use the Wi Fi R Wireless LAN function You might be looking for the following topics Stopping Wi Fi R Wireless LAN Communications Notes on Using the Wi Fi R Wireless LAN Function About the Wi Fi R Wireless LAN Standards About the Internet Connection Services Star...

Page 205: ... user with a standard user account Why can t I use BLUETOOTH R devices when I switch users What should I do if I cannot use the BLUETOOTH R function What should I do if the BLUETOOTH R icon is not displayed in the desktop notification area You might be looking for the following topics About BLUETOOTH R Security Notes on Using the BLUETOOTH R Function About the BLUETOOTH R Function Communicating wi...

Page 206: ...wer on password three times consecutively What should I do if I forget the power on password to start my VAIO computer You might be looking for the following topics Switching from a Local Account to a Microsoft Account About User Account Types Creating Changing Removing Your Windows Password Setting Changing the Power on Password Removing the Power on Password Notes on use Copyright 2013 Sony Corp...

Page 207: ...er on password to start my VAIO computer You might be looking for the following topics About the ASSIST Button Booting Your VAIO Computer from External Devices Setting Changing the Power on Password Removing the Power on Password Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 207 ...

Page 208: ...o the USB port that supports USB charging You might be looking for the following topics Charging a USB Device Connecting a USB Device What should I do if I cannot print a document What should I do if my VAIO computer does not recognize the USB device Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 208 ...

Page 209: ...15N2 Memory card Why can t I write data to a memory card You might be looking for the following topics Notes on Using SD Memory Cards Removing SD Memory Cards Inserting SD Memory Cards Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 209 ...

Page 210: ... dropped frames occur when I play high definition videos such as those recorded with the AVCHD digital video camcorder You might be looking for the following topics What should I do if my game app does not work or it keeps crashing Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 210 ...

Page 211: ...4A 15A SVF13N2 SVF14N2 SVF15N2 Computer Why is my VAIO computer running slowly and the CPU clock frequency low while the computer is running on battery power Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 211 ...

Page 212: ...g Your VAIO Computer in Tablet Mode Notes on Using the Touch Screen Touch screen equipped models Enlarging the Text Size DPI Touch screen equipped models How to Use the Touch Screen Touch screen equipped models Entering Characters with Touch Screen Operations Touch screen equipped models About the Touch Screen Touch screen equipped models Notes on use Copyright 2013 Sony Corporation User Guide Tro...

Page 213: ...pported models About One touch functions NFC supported models Disabling NFC One touch functions NFC supported models Using NFC One touch functions NFC supported models Playing Music by Touching an NFC One touch functions Supported Device to Your VAIO Computer One touch listening NFC supported models Stopping the One touch listening Connection One touch listening NFC supported models Notes on use C...

Page 214: ... doesn t the built in digital compass show the correct direction Why doesn t the computer screen rotate You might be looking for the following topics About Built In Sensors Notes on Built In Sensors Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 214 ...

Page 215: ... Mode Using Your VAIO Computer in Tablet Mode Changing the Resolution Size of the Screen Image on an HDMI Connected Device Selecting Display Modes Using the Multiple Monitors Function Connecting a TV with an HDMI Input Port Notes on the LCD screen Displaying Clear and Vivid Images X Reality for mobile installed models Changing the LCD Brightness Changing the Resolution Size of the Screen Image Not...

Page 216: ...the LCD brightness What should I do if some items do not fit on the computer screen What should I do if no image is displayed on my external display or TV screen Why does the LCD brightness automatically change What should I do if my computer screen goes blank Why does the viewfinder show no images or poor quality images What should I do if captured images contain dropped frames and audio interrup...

Page 217: ...nd interruptions and or dropped frames occur when I play high definition videos such as those recorded with the AVCHD digital video camcorder What should I do if my game app does not work or it keeps crashing Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 217 ...

Page 218: ...s network interface of my VAIO computer What should I do if I cannot connect my VAIO computer to an access point or the Internet What should I do if I cannot use the Wi Fi R Wireless LAN function You might be looking for the following topics About the Wi Fi R Wireless LAN Standards Connecting to the Internet with a Wired Connection LAN port equipped models About the Internet Connection Services Ab...

Page 219: ...of my VAIO computer What should I do if I cannot connect my VAIO computer to an access point or the Internet What should I do if I cannot use the Wi Fi R Wireless LAN function You might be looking for the following topics Stopping Wi Fi R Wireless LAN Communications Notes on Using the Wi Fi R Wireless LAN Function About the Wi Fi R Wireless LAN Standards About the Internet Connection Services Star...

Page 220: ... user with a standard user account Why can t I use BLUETOOTH R devices when I switch users What should I do if I cannot use the BLUETOOTH R function What should I do if the BLUETOOTH R icon is not displayed in the desktop notification area You might be looking for the following topics About BLUETOOTH R Security Notes on Using the BLUETOOTH R Function About the BLUETOOTH R Function Communicating wi...

Page 221: ...process What should I do if I cannot create Recovery Media What should I do if my VAIO computer becomes unstable Windows starts What should I do if my VAIO computer becomes unstable Windows does not start You might be looking for the following topics About the ASSIST Button Recovering from the Recovery Area Refreshing Your VAIO Computer Refresh function supported models Removing Recovery Content t...

Page 223: ...wer on password three times consecutively What should I do if I forget the power on password to start my VAIO computer You might be looking for the following topics Switching from a Local Account to a Microsoft Account About User Account Types Creating Changing Removing Your Windows Password Setting Changing the Power on Password Removing the Power on Password Notes on use Copyright 2013 Sony Corp...

Page 224: ...er on password to start my VAIO computer You might be looking for the following topics About the ASSIST Button Booting Your VAIO Computer from External Devices Setting Changing the Power on Password Removing the Power on Password Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 224 ...

Page 225: ...I do if my VAIO computer does not recognize the USB device You might be looking for the following topics Charging a USB Device Connecting a USB Device What should I do if I cannot charge the device connected to the USB port that supports USB charging Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 225 ...

Page 226: ...14A 15A SVF13N2 SVF14N2 SVF15N2 Printer What should I do if I cannot print a document What should I do if my VAIO computer does not recognize the USB device Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 226 ...

Page 227: ...tings charm See Opening the Charms to open the charms 2 Select Change PC settings in the lower right corner 3 Select Accounts and Your account in the left pane of the PC settings screen 4 Select Connect to a Microsoft account 5 Follow the on screen instructions Hint To switch to a local account select Disconnect in step 4 instead of Connect to a Microsoft account If you forget your Microsoft accou...

Page 228: ... you forget your local account password recover your VAIO computer Microsoft account A Microsoft account is an email address and password that you use to sign in to Microsoft services Because a Microsoft account can be set for each user you can share the same account on multiple computers To download apps from Windows Store you need to switch from a local account to a Microsoft account Hint Settin...

Page 229: ...ou can place your VAIO computer into Sleep mode or shut down restart the computer by following these steps 1 Open the charms and select the Settings charm See Opening the Charms to open the charms 2 Select Power and Sleep Shut down or Restart Notes on use Copyright 2013 Sony Corporation User Guide How to Use 229 ...

Page 230: ...pack is running out of power the computer will be turned off resulting in loss of unsaved data While the computer is running on battery power save data frequently Before moving your VAIO computer make sure that the computer is off to avoid impact or vibration to the running hard disk drive If the computer is equipped with the power indicator make sure that it is completely off Hint By default your...

Page 231: ...ing the Power Source Notes on Sleep Mode Extending the Battery Life Changing the Intel Smart Connect Technology Sleep Mode Settings Changing the Low Battery Hibernation Settings Notes on use Copyright 2013 Sony Corporation 231 ...

Page 232: ...rt the computer 1 Save your data and close all running apps 2 Open the charms and select the Settings charm See Opening the Charms to open the charms 3 Select Power and Restart Your VAIO computer will restart Related Topic Turning On Your VAIO Computer Controlling the Power State of Your VAIO Computer Sleep Mode Shutdown Notes on use Copyright 2013 Sony Corporation User Guide How to Use 232 ...

Page 233: ...the charms 4 Select Power and Shut down After a short time your VAIO computer automatically turns off If the computer is equipped with the power indicator the green power indicator light turns off If your VAIO computer is equipped with the power indicator make sure it is off before closing the LCD screen lid Note An improper shutdown may cause loss of unsaved data or cause your VAIO computer to ma...

Page 234: ... from a tile just like an app Open the desktop by following the instruction below 1 Open the Start screen and select the Desktop tile See About the Start Screen and Menu to open the Start screen Related Topic About the Start Screen and Menu Notes on use Copyright 2013 Sony Corporation User Guide How to Use 234 ...

Page 235: ...or web content To open the charms see Opening the Charms 1 Enter a keyword e g Windows in the search box 2 Select your desired icon or file from the search result Hint You can select the search target to narrow the search result Related Topic Opening the App List Notes on use Copyright 2013 Sony Corporation User Guide How to Use 235 ...

Page 236: ...t of the Start screen Hint It is useful to pin the apps that you use the most to the Start screen To pin the apps right click an app icon on the Apps screen and select the pin icon on the menu that appears on the bottom of the screen You can search apps from the search box on the upper right corner of the Apps screen When you have installed many apps it is useful to search from the search box Rela...

Page 237: ...pen the charms Mouse Touch pad operation Open the charms then click the Start charm See Opening the Charms to open the charms Keyboard operation Press the Windows key Hint On the desktop you can open the Start screen by selecting Start in the lower left corner Related Topic User Guide How to Use Tiles Select a tile to start an app and personalize the Start screen by adding and rearranging tiles 1 ...

Page 239: ...on on how to connect to the Internet 2 Open the Start screen and select the Store tile See About the Start Screen and Menu to open the Start screen 3 Find an app to install 4 Follow the on screen instructions to install the app After the installation is complete the app icon appears on the Apps screen To open the Apps screen see Opening the App List Hint It is useful to pin the apps that you use t...

Page 240: ...creen See About the Start Screen and Menu to open the Start screen 2 Select your desired account name Hint To create a new user account you need to sign in as an administrator Then open the charms and select the Settings charm Select Change PC settings in the lower right corner and select Accounts and Other accounts in the left pane To open the charms see Opening the Charms Notes on use Copyright ...

Page 241: ...wipe in your desired app icon from the left edge To display the currently running apps see Viewing Running Apps Mouse Touch pad operation Display currently running apps and drag your desired app icon from the left edge to the center To display the currently running apps see Viewing Running Apps Related Topic Starting Apps Searching Content Opening the App Menu Viewing Running Apps Closing Apps Use...

Page 243: ...st on the Start screen See About the Start Screen and Menu for more information Touch operation Touch screen equipped models Swipe in from the left edge until a small app icon appears then drag the icon back towards the left edge Mouse Touch pad operation Point to the upper left corner then move downward User Guide How to Use 243 ...

Page 244: ...the Windows key and the Tab key at the same time Related Topic Starting Apps Searching Content Opening the App Menu Closing Apps Switching Apps Installing Apps from Windows Store Notes on use Copyright 2013 Sony Corporation 244 ...

Page 245: ...e top center of the screen 2 Drag the app to the bottom of the screen until the app disappears from the screen Mouse Touch pad operation 1 When an app is open move the cursor to the top center of the screen until the hand icon appears 2 Drag the app to the bottom of the screen until the app disappears from the screen Keyboard operation Press the Alt key and the F4 key at the same time Related Topi...

Page 247: ...to pin the apps that you use the most to the Start screen To pin the apps right click an app icon on the Apps screen and select the pin icon on the menu that appears on the bottom of the screen You can search apps from the search box on the upper right corner of the Apps screen When you have installed many apps it is useful to search from the search box Related Topic Opening the App Menu Opening t...

Page 248: ... models Swipe up from the bottom edge Mouse Touch pad operation When an app is open right click anywhere on the screen On a touch pad click the bottom right corner Keyboard operation Press the Windows key and the Z key at the same time Hint Open the app menu when an app is displayed on the computer screen App commands vary depending on the app that is currently displayed on the computer screen Rel...

Page 250: ...ps You can start Help Tips that explains the Windows 8 basic operations 1 Open the Apps screen See Opening the App List to open the Apps screen 2 Select Help Tips Related Topic Opening Windows Help and Support Notes on use Copyright 2013 Sony Corporation User Guide How to Use 250 ...

Page 251: ...14N2 SVF15N2 Opening Control Panel You can open Control Panel by following these steps 1 Open the Apps screen See Opening the App List to open the Apps screen 2 Select Control Panel Notes on use Copyright 2013 Sony Corporation User Guide How to Use 251 ...

Page 252: ...set up your VAIO computer Touch operation Touch screen equipped models Swipe in from the right edge Mouse Touch pad operation Point to the upper right corner then move downward With a touch pad you can also swipe in from the right edge Keyboard operation Press the Windows key and the C key at the same time Related Topic About the Start Screen and Menu Starting Apps User Guide How to Use 252 ...

Page 254: ... Back Describes the features on the back of the VAIO computer such as connection ports Related Topic Parts and Controls on the Front Parts and Controls on the Sides Parts and Controls on the Bottom Notes on use Copyright 2013 Sony Corporation User Guide How to Use VOL Volume buttons 1 254 ...

Page 255: ...rd depending on the models Do not place credit cards etc which are affected by magnetism near your VAIO computer User Guide How to Use Built in dual microphones Using the Built in Camera 1 Built in front camera indicator Using the Built in Camera 2 Built in front camera Using the Built in Camera 3 Ambient light sensor Adjusting the LCD Brightness Automatically 4 Touch screen How to Use the Touch S...

Page 256: ... the Sides Parts and Controls on the Bottom Parts and Controls on the Back Notes on use Copyright 2013 Sony Corporation Display lock switch 1 Charge indicator Charge Indicator Status List 2 Disc drive indicator Disc drive indicator equipped models 3 Power indicator Turning On Your VAIO Computer 4 256 ...

Page 257: ... Controls on the Sides Describes the features on the sides of the VAIO computer such as connection ports A SVF15N B SVF14N C SVF13N User Guide How to Use DC IN port Connecting a Power Source 1 Air exhaust vent 2 HDMI output port Connecting a TV with an HDMI Input Port 3 257 ...

Page 258: ...eadphone jack Connecting External Speakers Headphones Headset 2 SD memory card slot Inserting SD Memory Cards 3 USB port Connecting a USB Device 4 LAN port Connecting to the Internet with a Wired Connection LAN port equipped models For details on the LAN port see Using the LAN Port LAN port equipped models 5 USB port Connecting a USB Device This USB port supports USB charging See Charging a USB De...

Page 260: ... SVF15N SVF14N SVF13N User Guide How to Use Air intake vents 1 Built in rear camera indicator Built in rear camera equipped models Using the Built in Camera 2 Built in rear camera Built in rear camera equipped models Using the Built in Camera 3 Battery off button 4 Touch mark NFC supported models Using NFC One touch functions NFC supported models 5 260 ...

Page 261: ...nsaved data may be lost Be sure to save your working data and turn off the computer before pressing the battery off button Related Topic Parts and Controls on the Front Parts and Controls on the Sides Parts and Controls on the Back Notes on use Copyright 2013 Sony Corporation 261 ...

Page 262: ...tions VGA adapter Not supplied with all models Availability depends on your computer s specifications USB IR Adapter Not supplied with all models Availability depends on your computer s specifications Hint No Recovery Media is included because your VAIO computer can be recovered using data stored in the hard disk drive or SSD See Recovering from the Recovery Area for more information Notes on use ...

Page 263: ...ode Use this mode when you want to see only the computer screen during video playback so that you can concentrate on the video content or show the screen to the person in front of you To change Laptop Mode to Viewer Mode see Using Your VAIO Computer in Viewer Mode Tablet Mode Use this mode to operate your VAIO computer with the touch screen as a tablet To change Laptop Mode to Tablet Mode see Usin...

Page 264: ...orientation during video playback your VAIO computer may become unstable Exit the video playback app before changing the screen orientation The VAIO Care Rescue Mode screen appears upside down when your VAIO computer is in Viewer Mode Be sure to change Viewer Mode to Laptop Mode before using VAIO Care Rescue Mode Related Topic Using Your VAIO Computer in Viewer Mode Using Your VAIO Computer in Tab...

Page 265: ...deo playback so that you can concentrate on the video content or show the screen to the person in front of you 1 Open the LCD screen more than 90 degrees 2 Set the display lock switch to the RELEASE position 3 Hold down the area in front of the keyboard with your hand grasp the top corner of the LCD screen with the other hand and rotate the screen in the direction of the arrow User Guide How to Us...

Page 266: ...he LCD screen to the front side of your VAIO computer and set the display lock switch to the LOCK position Related Topic About the LCD Screen Rotation Using Your VAIO Computer in Tablet Mode Notes on use Copyright 2013 Sony Corporation 266 ...

Page 267: ... the computer with the touch screen as a tablet 1 Open the LCD screen more than 90 degrees 2 Set the display lock switch to the RELEASE position 3 Hold down the area in front of the keyboard with your hand grasp the top corner of the LCD screen with the other hand and rotate the screen slightly to the back side of your VAIO computer User Guide How to Use 267 ...

Page 268: ...nge back to Laptop Mode Grasp the center of the LCD screen and raise the screen to change Tablet Mode to Viewer Mode Then rotate the screen to the front side of your VAIO computer and set the display lock switch to the LOCK position Related Topic About the LCD Screen Rotation Using Your VAIO Computer in Viewer Mode 268 ...

Page 269: ...er in a location subject to Direct sunlight Magnetic items or sources Heat sources such as residential heating equipment Excessive dust High humidity Poor ventilation Note The area around the air exhaust vent may become extremely hot while your VAIO computer is on Be careful before touching the area Do not place any object near the air exhaust vent that may block the vent Hint Your VAIO computer u...

Page 270: ...iency Note While adjusting the viewing angle do not exert excessive pressure on your VAIO computer to eliminate a risk of mechanical damage Hint The same considerations apply when you use an external display Notes on handling your VAIO computer Observe the following to avoid malfunctions and damage to your VAIO computer Place your VAIO computer gently on a flat surface to avoid a mechanical shock ...

Page 271: ...ion components and electronic connectors technology To avoid invalidation of the warranty during your product warranty period we recommend that you contact an authorized Sony repair center to install a new memory module A flat fee will be charged to repair any damage resulting from your performing a memory upgrade even within the warranty period Notes on use Copyright 2013 Sony Corporation User Gu...

Page 272: ...urce Hint The charging time varies depending on ambient temperature Note that at a low ambient temperature it takes longer time to charge the battery pack Open the desktop and select the battery icon such as on battery or plugged in in the desktop notification area to check the built in battery status of your VAIO computer To open the desktop see Opening the Desktop Related Topic Charge Indicator ...

Page 273: ...on When moving the LCD screen do not hold the built in camera as it may cause your VAIO computer to malfunction If you press the Power button with the LCD screen lid closed your VAIO computer will not turn on Do not touch the touch screen when turning on your VAIO computer as it may cause the computer to malfunction Touch screen equipped models Hint By default your VAIO computer automatically ente...

Page 274: ...te Do not plug more than one device into the same AC outlet The shape of the AC adapter varies depending on the model you purchased Make sure that the power plug is firmly plugged into your VAIO computer Hint You can purchase a power strip with a surge protector to help prevent damage to your VAIO computer caused by sudden power surges in an electrical storm for example Related Topic Charging the ...

Page 275: ...ife Battery life varies depending on usage and settings About battery deterioration and replacement The battery pack is consumable The capacity gradually declines through repeated cycles of recharging and discharging and depending on the ambient temperature during use or storage As a result the battery life becomes short even if it is fully charged and eventually the battery pack reaches the end o...

Page 276: ...2 Select the network icon 3 Select the desired access point and Disconnect Note Do not disable the Wi Fi function while accessing remote documents files or resources as it may result in data loss Related Topic About the Wi Fi R Wireless LAN Standards Starting Wi Fi R Wireless LAN Communications Notes on Using the Wi Fi R Wireless LAN Function Disabling the Wi Fi R Wireless LAN Function Notes on us...

Page 277: ...splayed on your VAIO computer The 2 4 GHz and 5 GHz Wi Fi frequency bands are not communicable with one another The data transfer rate of IEEE 802 11g and IEEE 802 11n 2 4 GHz may be affected by interference when used with an IEEE 802 11b product Also IEEE 802 11g and IEEE 802 11n automatically lower the transfer rate to maintain compatibility with an IEEE 802 11b product The transfer rate may be ...

Page 278: ...des government grade security by implementing the National Institute of Standards and Technology NIST FIPS 140 2 compliant AES encryption algorithm and 802 1X based authentication WPA2 is backward compatible with WPA Related Topic About the Wi Fi R Wireless LAN Standards Starting Wi Fi R Wireless LAN Communications Stopping Wi Fi R Wireless LAN Communications Notes on Using the BLUETOOTH R Functio...

Page 279: ...t with the IEEE 802 11a b g n ac draft standard IEEE 802 11b g Frequency band 2 4 GHz The IEEE 802 11g standard provides higher speed communications than the IEEE 802 11b IEEE 802 11n Frequency band 2 4 GHz 5 GHz For models compliant with the IEEE 802 11b g n standard only 2 4 GHz band can be used IEEE 802 11ac draft Frequency band 5 GHz Exclusive to models compliant with the IEEE 802 11a b g n ac...

Page 280: ... a cable with Network or Ethernet writing on it Do not plug a telephone cable into the LAN port on your VAIO computer If the LAN port is connected to the following networks or telephone lines high electric current to the port may cause damage overheating or fire Any network except 1000BASE T 100BASE TX 10BASE T type networks Public telephone subscriber line Private branch exchange PBX Home interco...

Page 281: ...e for example communication speed or a usage fee For detailed information on a variety of connection services contact Internet Service Providers ISPs Fiber to the Home FTTH Cable modem Digital Subscriber Line DSL Satellite Dial up Related Topic Connecting to the Internet with a Wired Connection LAN port equipped models Starting Wi Fi R Wireless LAN Communications Notes on use Copyright 2013 Sony C...

Page 282: ...nection status Open the desktop and move the mouse pointer over the Network icon in the desktop notification area to check the Wi Fi connection status such as the access point currently connected to your VAIO computer To open the desktop see Opening the Desktop Note On IEEE 802 11a b g n ac draft equipped models when only the 2 4 GHz Wi Fi function is enabled your VAIO computer cannot connect to a...

Page 283: ...he Wi Fi R Wireless LAN Standards Stopping Wi Fi R Wireless LAN Communications Notes on Using the Wi Fi R Wireless LAN Function About a Security Key for Wi Fi R Wireless LAN Notes on use Copyright 2013 Sony Corporation 283 ...

Page 284: ...f these operations according to the preinstalled antivirus app For Trend Micro Start Trend Micro Titanium Maximum Security For McAfee Start McAfee LiveSafe Internet Security McAfee Internet Security or McAfee Total Protection For Windows Defender Start Windows Defender For Kaspersky Internet Security Start Kaspersky Internet Security 3 Follow the on screen instructions Note The actual procedure ma...

Page 285: ...connect your VAIO computer to a network using the Wi Fi R Wireless LAN function For information on peripheral devices required for LAN access ask your Internet Service Provider ISP or refer to the manual that came with your modem For information on how to connect your VAIO computer to the network refer to your ISP s instructions or the manual that came with the modem and other peripheral devices I...

Page 286: ...y key has been changed to protect data from unauthorized use If you cannot find the default security key refer to the manual that came with your access point If you enter a wrong security key and your VAIO computer fails to connect to an access point follow these steps to establish the connection 1 Open the charms and select the Settings charm See Opening the Charms to open the charms 2 Select the...

Page 287: ...charms 2 Select the network icon 3 Change the Wi Fi setting to Off Hint To disable all wireless functions turn on Airplane mode Refer to Windows Help and Support Opening Windows Help and Support for more information on Airplane mode Related Topic About the Wi Fi R Wireless LAN Standards Starting Wi Fi R Wireless LAN Communications Notes on Using the Wi Fi R Wireless LAN Function Notes on use Copyr...

Page 288: ...pped models Before connecting a LAN cable to the LAN port pull the port cover down as illustrated below Related Topic Parts and Controls on the Sides Connecting to the Internet with a Wired Connection LAN port equipped models Notes on use Copyright 2013 Sony Corporation User Guide How to Use 288 ...

Page 289: ... select Image Quality See Starting Apps to start VAIO Control Center 4 Select Details in External Display Resolution 5 On the Select Resolution tab select the desired resolution After a few seconds the selected resolution is applied 6 If the computer image does not fit the displayable region of the TV select the Adjust Resolution tab to adjust the display size Note Some resolution options may not ...

Page 290: ... as the display output it is hard to operate your VAIO computer because the computer screen is blank To switch the display output to the computer screen press the Fn F7 keys twice and then press the Enter key The display switch may become unavailable or your VAIO computer may become unstable during video playback Exit the video playback app before switching the display output The display switch ma...

Page 291: ... OK The setting options vary depending on the number of the connected external displays Note Your external display may not support the Multiple Monitors function Certain apps may not be compatible with the Multiple Monitors settings Do not change the display settings while using video image apps or playing DVDs as it may cause unsuccessful playback display or unstable system operations Change the ...

Page 292: ...he model you purchased Be sure to use an HDMI cable that is compatible with the HDMI output port on your VAIO computer If a device driver other than the one provided by Sony is used the image will not be displayed and audio will not be heard Always use the device driver provided by Sony for updates To hear sound from a device connected to the HDMI output port you need to change the sound output de...

Page 293: ... the Multiple Monitors Function Changing the Resolution Size of the Screen Image Changing the Resolution Size of the Screen Image on an HDMI Connected Device Notes on use Copyright 2013 Sony Corporation 293 ...

Page 294: ...ction Touch screen equipped models The LCD screen touch screen is made of reinforced glass to implement high durability however treat the screen with care as it is not 100 unbreakable In case the screen breaks into small pieces be careful not to cut yourself on the pieces of broken glass Touch screen equipped models Do not leave the LCD screen facing the sun This could damage the LCD screen Be sur...

Page 295: ... there is no check mark next to the icon select it and Set Default 5 Select OK To change the sound rate and bit depth The sound rate and bit depth of the digital audio output signal should be set according to your digital audio device Follow the above steps 1 to 3 and then select the HDMI device icon and Properties On the Advanced tab select the sample rate and bit depth for example 16 bit 48000 H...

Page 296: ...er receiver or surround sound decoder device and set its input to the HDMI input 5 Plug one end of an HDMI cable to the HDMI input port on the home theater receiver or surround sound decoder device and the other end to the HDMI output port on your VAIO computer Hint You can adjust the screen resolution of the connected TV with your VAIO computer See Changing the Resolution Size of the Screen Image...

Page 297: ...xternal drive See Connecting a USB Device for information on the USB connection Note Be sure to connect an external drive to a power source with an AC adapter if supplied Hint You may need to install a driver depending on the external drive you use In addition procedures to connect and use an external drive vary depending on the drive you use Refer to the manual that came with your external drive ...

Page 298: ...o the headset compatible headphone jack Parts and Controls on the Sides Note Turn down the volume of the speakers before turning them on Your headset may not work correctly with your VAIO computer An external microphone does not work if you connect it to the headset compatible headphone jack The remote of your headset does not work with your VAIO computer Hint Refer to the manual that came with yo...

Page 299: ...H devices communicate a common passcode a password required for authentication should be identified to register both devices Once a device is registered there is no need to re enter the passcode For details open Windows Help and Support Opening Windows Help and Support and enter BLUETOOTH in the search box Related Topic About the BLUETOOTH R Function Communicating with Another BLUETOOTH R Device s...

Page 300: ...s and materials of such walls Device configuration Apps in use Radio conditions Communications may be cut off depending on radio conditions If your VAIO computer is compliant with BLUETOOTH high speed technology and you intend to use it for high speed communications enable both the wireless LAN and BLUETOOTH functions on the computer Large files may occasionally be corrupted during continuous tran...

Page 301: ... R Function Communicating with Another BLUETOOTH R Device such as a Mouse Stopping BLUETOOTH R Communications About BLUETOOTH R Security Notes on Using the Wi Fi R Wireless LAN Function Notes on use Copyright 2013 Sony Corporation 301 ...

Page 302: ...eters in an open area One BLUETOOTH device can connect with up to seven devices via wireless network to exchange data When a device requires connection to another device it sends out an inquiry to neighboring BLUETOOTH devices If any device responds to the inquiry the two devices can connect with each other Related Topic Communicating with Another BLUETOOTH R Device such as a Mouse Stopping BLUETO...

Page 303: ... button for connection Depending on the BLUETOOTH device the procedure to establish connection may vary Refer to the manual that came with the device for the procedure Hint If your VAIO computer is compliant with BLUETOOTH high speed technology and you intend to use it for high speed communications enable the Wi Fi setting See Starting Wi Fi R Wireless LAN Communications for more information on ho...

Page 304: ...erations open Windows Help and Support Opening Windows Help and Support and enter BLUETOOTH in the search box Related Topic About the BLUETOOTH R Function Stopping BLUETOOTH R Communications Notes on Using the BLUETOOTH R Function About BLUETOOTH R Security Notes on use Copyright 2013 Sony Corporation 304 ...

Page 305: ...g the Charms to open the charms 2 Select Change PC settings in the lower right corner 3 Select PC and devices and Bluetooth in the left pane of the PC settings screen 4 Change the Bluetooth setting to Off Related Topic About the BLUETOOTH R Function Communicating with Another BLUETOOTH R Device such as a Mouse Notes on Using the BLUETOOTH R Function Notes on use Copyright 2013 Sony Corporation Use...

Page 306: ...th the mark printed around it If charging does not start even when you connect a USB device to the USB port that supports USB charging disconnect and connect the device Note With the USB charging settings enabled power consumption when your VAIO computer is off or in Hibernate mode or Sleep mode increases because the computer supplies power to the USB port even when a USB device is not connected t...

Page 307: ... Before disconnecting USB speakers from your VAIO computer stop DVD or music playback or turn off the computer If you disconnect the USB speakers during playback it may cause a malfunction For information on how to remove a USB device refer to the manual that came with the device To protect your VAIO computer and or USB devices from damage observe the following When moving your VAIO computer with ...

Page 309: ...e screen VAIO Care Rescue Mode VAIO recovery solutions can be used to recover the computer in case of emergency for example when Windows does not start Note If the VAIO Care Rescue Mode screen is displayed and five minutes pass without any operation your VAIO computer automatically turns off Related Topic Keeping Your VAIO Computer in Optimum Condition VAIO Care Recovering from the Recovery Area B...

Page 310: ...ur VAIO computer 1 Start VAIO Care Desktop See Starting Apps to start VAIO Care Desktop 2 Select About Your VAIO and System information The system information of your VAIO computer is displayed Related Topic Keeping Your VAIO Computer in Optimum Condition VAIO Care Notes on use Copyright 2013 Sony Corporation User Guide How to Use 310 ...

Page 311: ...various kinds of functions such as display and sounds 1 Start VAIO Control Center See Starting Apps to start VAIO Control Center 2 Select your desired item and change the settings Hint Some of the items will not be visible if you sign in as a user without administrative rights Notes on use Copyright 2013 Sony Corporation User Guide How to Use 311 ...

Page 312: ...e your VAIO computer is off The VAIO Care Rescue Mode screen appears 3 Select Start from media USB device optical disc The booting process from the external device starts Note Disconnect all devices from your VAIO computer except for the external device from which you intend to boot up Some devices cannot be used to boot the computer or cannot be used with the computer If an AC adapter is supplied...

Page 313: ...tomatically detects the update programs that are necessary for enhancing your computer s performance or new apps that are available and let you download and install with simple steps 1 Start VAIO Update and follow the on screen instructions See Starting Apps to start VAIO Update Hint You can also start VAIO Update from VAIO Care Desktop Related Topic Keeping Your VAIO Computer in Optimum Condition...

Page 314: ...tton while your VAIO computer is on VAIO Care starts Refer to the help file included with VAIO Care for more information Hint Pressing the ASSIST button while your VAIO computer is off displays the VAIO Care Rescue Mode screen VAIO Care Rescue Mode VAIO recovery solutions can be used to recover the computer in case of emergency for example if Windows does not start Alternatively open the Apps scre...

Page 315: ...date VAIO Update automatically notifies you of new updates available on the Internet and downloads and installs them on your VAIO computer 1 Start VAIO Update and follow the on screen instructions See Starting Apps to start VAIO Update To update Windows Store apps Be sure to update the Windows Store app If an update is required a number will appear in the Store tile of the Start screen 1 Open the ...

Page 316: ... may not resume from Sleep mode The following operations are recommended Before placing your VAIO computer into Sleep mode save your files and exit all running apps Shut down your VAIO computer periodically Depending on the current state of Windows your VAIO computer might not be able to enter Sleep mode If your VAIO computer enters Sleep mode while running a task such as DVD writing the task may ...

Page 317: ...lan settings select Change plan settings on the right of your desired power plan in the Power Options window By selecting Change advanced power settings you can change the advanced settings Refer to Windows Help and Support Opening Windows Help and Support for more information on the power plan settings Hint The power status icon indicates what kind of power source your VAIO computer is currently ...

Page 318: ...avel power converter It may cause overheating or a malfunction If the AC adapter cable becomes damaged or broken do not use it Notes on turning on your VAIO computer Because your VAIO computer contains magnetic components keep magnetic storage media away from the computer as it may cause data corruption Keep magnetic devices away from your VAIO computer Related Topic Connecting a Power Source Turn...

Page 319: ...es using the X Reality for mobile engine that is high quality image technology 1 Start VAIO Control Center and select Image Quality See Starting Apps to start VAIO Control Center 2 Set the X Reality for mobile setting to On Note The setting does not change between on and off while images are displayed Notes on use Copyright 2013 Sony Corporation User Guide How to Use 319 ...

Page 320: ...ghting intensity keep pressing the Fn F5 keys To increase lighting intensity keep pressing the Fn F6 keys Hint The LCD brightness setting is retained even after your VAIO computer is turned off and restarted Related Topic Adjusting the LCD Brightness Automatically Combinations and Functions with the Fn Key Notes on use Copyright 2013 Sony Corporation User Guide How to Use 320 ...

Page 321: ...open the desktop 2 Select the current screen resolution next to Resolution and move the slider to change the screen resolution Note You may not be able to play high resolution videos depending on the amount of video memory on your VAIO computer In such a case lower the screen resolution Do not change the display resolution while using video image apps or playing DVDs as it may cause unsuccessful p...

Page 322: ...en may not work properly if you turn on your VAIO computer while touching the screen or if the computer is affected by electromagnetic waves during the start up process In such a case restart the computer The touch screen may not work for several seconds after your VAIO computer returns to Normal mode from Sleep mode In such a case wait for a while before using the touch screen Keep the touch scre...

Page 323: ...pen Control Panel and select Appearance and Personalization and Make text and other items larger or smaller See Opening Control Panel to open Control Panel 2 Select the desired settings from the options on the screen and Apply 3 If a message appears and recommends signing out select Sign out now 4 Sign in again The text font size for Windows changes Notes on use Copyright 2013 Sony Corporation Use...

Page 324: ...uch the desired file icon slide to another folder window or app icon and then lift your finger off the screen You can move or copy a file with this motion Advanced operations You can make a simple motion gesture with your fingers on the touch screen to operate your VAIO computer The response to a gesture varies depending on the apps To right click touch and hold Touch and hold the desired point on...

Page 325: ...o rotate an image such as a photo You cannot rotate images depending on the apps you are using To select by swiping Slide your finger in short distance in the direction that the screen does not scroll You can select an item such as an app tile or a picture Related Topic How to Use the Pen Notes on use 325 ...

Page 326: ...er orientation Navigation assistance using the built in digital compass When your VAIO computer is in Tablet Mode the built in digital compass provides navigation assistance on compatible apps by detecting the direction the computer is facing App operation using the built in gyro sensor The built in gyro sensor detects angular movement of your VAIO computer which allows you to perform actions with...

Page 327: ...al compass works by detecting a magnetic direction Do not rely solely on the location information the built in digital compass provides The accuracy of the digital compass can be easily affected by magnetic interference and may not work properly particularly in the following locations Inside an elevator or a room built with ferrous materials such as iron frames or reinforced concrete Near a reinfo...

Page 328: ...g operations while running an app that uses the digital compass If you use the supplied or optional pen perform the operations while keeping the pen away from your VAIO computer Place your VAIO computer on a flat surface hold the computer with both hands then rotate it 360 degrees clockwise once with the LCD screen up Place your VAIO computer on a flat surface hold the computer with both hands the...

Page 329: ...ou perform each of the above operations once repeat the same operations several times If the problem still persists use your VAIO computer in a location with less magnetic interference Notes on use Copyright 2013 Sony Corporation 329 ...

Page 330: ...t Change PC settings in the lower right corner 3 Select PC and devices and Power and sleep in the left pane of the PC settings screen 4 Change the Adjust my screen brightness automatically setting under Brightness to On Hint Ambient light intensity is measured by the ambient light sensor Blocking the ambient light sensor may decrease the LCD brightness Related Topic Parts and Controls on the Front...

Page 331: ...ss the VOL Volume buttons Parts and Controls on the Back on your VAIO computer to adjust the volume To turn off the volume using the Fn key Press the F2 key while holding down the Fn key to turn off the volume of the speakers and headphones Press the Fn F2 keys again to turn on the volume Alternatively press the Fn F3 or Fn F4 keys to turn on the volume Related Topic Adjusting the Volume in Window...

Page 332: ...l 2 Select Adjust system volume under Sound 3 Move the slider under Device or Applications up and down to your desired volume level When the volume is turned off select Deactivate muting to turn on the volume When the volume is low turn the volume up with the slider Related Topic Adjusting the Speakers Volume Adjusting the Microphone Volume Connecting External Speakers Headphones Headset Notes on ...

Page 333: ...uble click the microphone icon 5 Select the Levels tab in the Microphone Properties window 6 Move the slider under Microphone right and left to your desired volume level If the microphone volume is still not loud enough even at the maximum volume level move the slider under Microphone Boost right and left to adjust the volume level 7 Select OK Related Topic Adjusting the Speakers Volume Adjusting ...

Page 334: ...rich sound with clear highs and deep lows 1 Start VAIO Control Center and select Sound Quality See Starting Apps to start VAIO Control Center 2 Select the audio mode in Sound Effects The optimized sound is reproduced when you select ClearAudio that matches your audio source Hint You can also adjust the sound effects to suit your preferences in Details under Sound Effects Related Topic Adjusting th...

Page 335: ...g the keyboard backlight settings 1 Start VAIO Control Center and select Input Device See Starting Apps to start VAIO Control Center 2 Change the keyboard backlight settings in Keyboard Backlight The settings window appears Follow the on screen instructions to change the settings Related Topic Parts and Controls on the Front Notes on use Copyright 2013 Sony Corporation User Guide How to Use 335 ...

Page 336: ... apps Follow these steps to enable disable the gesture function 1 Start VAIO Control Center and select Input Device See Starting Apps to start VAIO Control Center 2 Select Details under Touchpad Operations 3 Select or clear the Enable multi touch functions check box Select the check box to enable the function or clear it to disable the function Related Topic Using the Touch Pad Enabling Disabling ...

Page 337: ...e touch pad is enabled disabled Hint Be sure to connect a mouse before disabling the touch pad If you disable the touch pad before connecting a mouse you will be able to use only the keyboard for pointing operations Non touch screen equipped models Related Topic Using the Touch Pad Disabling the Tapping Function on the Touch Pad Enabling Disabling the Gesture Function Notes on use Copyright 2013 S...

Page 338: ...wice quickly To right click With the pointer on your desired item or object press the right button zone once Alternatively tap on the touch pad with two fingers Depending on the location of the pointer you can display various shortcut menus To drag With the pointer on your desired item or object press the left button zone once and while holding down the zone slide your finger on the touch pad Alte...

Page 339: ...the pointer To zoom in or out While viewing websites pictures etc pinch on the touch pad with two fingers for zooming Pinch open to zoom in or pinch close to zoom out To open the app menu Put your finger on the top edge of the touch pad and slide the finger down The app menu does not appear if an app does not support the app menu To open the charms Put your finger on the right edge of the touch pa...

Page 340: ...mputer or the touch pad settings Hint The shape of the touch pad varies depending on the model you purchased For detailed information on how to use the touch pad start VAIO Control Center click Input Device and follow the instruction movies To start VAIO Control Center see Starting Apps Related Topic Enabling Disabling the Touch Pad Disabling the Tapping Function on the Touch Pad Enabling Disablin...

Page 341: ...uch pad during the keyboard operations 1 Start VAIO Control Center and select Input Device See Starting Apps to start VAIO Control Center 2 Select Details under Touchpad Operations 3 Clear the Enable tap functions check box 4 Select OK Related Topic Using the Touch Pad Enabling Disabling the Touch Pad Enabling Disabling the Gesture Function Notes on use Copyright 2013 Sony Corporation User Guide H...

Page 342: ...in Camera You can make a video call through the Internet using the built in camera and communication apps The built in camera indicator light is on while the built in camera is in use Front Bottom User Guide How to Use Built in front camera indicator 1 Built in front camera 2 342 ...

Page 343: ...e built in front camera is turned upside down when your VAIO computer is in Viewer Mode The camera may show upside down images depending on camera apps In this case change Viewer Mode to other modes See About the LCD Screen Rotation for more information on how to change the mode Related Topic Notes on the Built in Camera Notes on use Copyright 2013 Sony Corporation Built in rear camera indicator B...

Page 344: ... 2 Select Change PC settings in the lower right corner 3 Select Accounts and Sign in options in the left pane of the PC settings screen 4 Select Add or Change under Password 5 Follow the on screen instructions to enter your password Note Do not forget your password Write down the password and keep it in a secure place Hint You can enter a hint in order to recall your password if you forget it You ...

Page 345: ...2 Select Start BIOS setup Enter a password if it has already been set The BIOS setup screen appears 3 Press the or key to select the Security tab select Set Machine Password or Set User Password and then press the Enter key The password entry screen appears 4 Enter the password and press the Enter key To change the password enter the current password and a new password The password can be set up t...

Page 346: ...ged Related Topic Removing the Power on Password Creating Changing Removing Your Windows Password What should I do if I forget the power on password to start my VAIO computer Notes on use Copyright 2013 Sony Corporation 346 ...

Page 347: ...The BIOS setup screen appears 3 Press the or key to select the Security tab select Set Machine Password or Set User Password and then press the Enter key The password entry screen appears 4 Leave the Enter New Password and Confirm New Password fields blank and press the Enter key 5 Press the or key to select the Exit tab select Exit Setup and then press the Enter key At the confirmation prompt pre...

Page 348: ...he Choose an option screen appears It takes some time before the Choose an option screen appears so wait for a while 3 Select Troubleshoot and VAIO recovery solutions Follow the on screen instructions until the VAIO Care Rescue Mode VAIO recovery solutions screen appears 4 Select Start recovery wizard 5 Follow the on screen instructions Hint If the display language selection window appears select ...

Page 349: ... Rescue Mode screen appears 4 Select Start troubleshooting recovery Follow the on screen instructions until the Choose an option screen appears It takes some time before the Choose an option screen appears so wait for a while 5 Select Troubleshoot and Refresh your PC Most user data saved on your built in storage device some Windows settings and all apps downloaded from Windows Store will be retain...

Page 350: ...a or music files organized by digital media playback apps may not be available even if the data is retained in the same location after you refresh your VAIO computer Refer to the help file included with the app you are using for instructions Hint The apps installed at the time of delivery and installed from Windows Store are retained whereas all Desktop apps that you installed after the purchase w...

Page 351: ...e not supplied to the computer See Connecting an External Drive for more information on how to connect the external optical disc drive If an AC adapter or a power cable is supplied plug it into a power source 1 Create Recovery Media if you have not yet created it See Creating Recovery Media for more information on how to create Recovery Media 2 Insert the Recovery Media into the optical disc drive...

Page 352: ...l disc drive or connect a USB flash drive to the USB port on your VAIO computer while the computer is in Normal mode 2 Turn off your VAIO computer 3 Press the ASSIST button to display the VAIO Care Rescue Mode screen and select Start from media USB device optical disc Follow the on screen instructions until the VAIO Care Rescue Mode VAIO recovery solutions screen appears 4 Select Start recovery wi...

Page 353: ...olume of the recovery area follow these steps 1 Open the Apps screen See Opening the App List to open the Apps screen 2 Select This PC 3 Select Computer on the menu bar and Manage 4 Select Disk Management under Storage in the left pane The volume of the recovery area and the total volume of the C drive are displayed in the Disk 0 row in the center pane Notes on use Copyright 2013 Sony Corporation ...

Page 354: ...to display the VAIO Care Rescue Mode screen and select Start BIOS setup When do I have to perform recovery or refresh If your VAIO computer has become unstable If your VAIO computer has been infected with a computer virus If your VAIO computer is experiencing problems which cannot be solved through troubleshooting If you have formatted the C drive by mistake Which apps should I use to recover or r...

Page 355: ... do I have to create Recovery Media Recovery Media are used to restore your VAIO computer back to its original factory condition If Windows does not start and you have deleted the recovery area you will need the Recovery Media to perform recovery Create the Recovery Media immediately after the computer is ready for use Related Topic Creating Recovery Media Refreshing Your VAIO Computer Refresh fun...

Page 356: ...SB 2 0 standard be sure to create Recovery Media using the USB flash drive that is not compliant with the USB 3 0 standard 1 Connect your VAIO computer to the Internet and download and install the latest updates using VAIO Update 2 If you create Recovery Media optical discs on the model without a built in optical disc drive connect an external optical disc drive not supplied to your VAIO computer ...

Page 357: ... You have modified the recovery area with apps designed for data modification You have installed an operating system different from the preinstalled operating system on the computer You have formatted your built in storage device without using VAIO Care Rescue Mode VAIO recovery solutions Do not touch or allow the surface of the discs to become dirty Fingerprints or dust on the surface may cause r...

Page 358: ... recovery process until the process is complete If you have forgotten the password and cannot start the recovery process contact an authorized Sony service support center to reset it A reset fee will be charged Notes on apps Recovering your VAIO computer can restore only the preinstalled apps The app s that has been installed on your own or the data you have created since purchase cannot be restor...

Page 359: ...ime before the Choose an option screen appears so wait for a while 3 Select Troubleshoot Advanced options and System Restore Follow the on screen instructions until the System Restore window appears 4 Select Next 5 Select a restore point and Next The confirmation window of the selected restore point appears 6 Select Finish to confirm the restore point Your VAIO computer restarts after system files...

Page 360: ...opy is needed It is strongly recommended that you back up your data regularly If you can start Windows back up and restore your data with the Windows feature To use the feature open Control Panel and select System and Security and File History Related Topic About Types of Backup Backing Up Your Data when You cannot Start Windows Restoring Your Data with VAIO Data Restore Tool Creating a Restore Po...

Page 361: ...eate a system image refer to Windows Help and Support Opening Windows Help and Support Note We will not restore or compensate for any lost or damaged data under any circumstances including failure of your VAIO computer Create Recovery Media soon after purchasing your VAIO computer In the event that you cannot make a backup copy of your data with the Windows feature due to computer malfunctions you...

Page 362: ...xample when you install a driver However we recommend that you create a new restore point manually before installing any apps or drivers on your VAIO computer Refer to Windows Help and Support Opening Windows Help and Support for information on creating a restore point Related Topic Restoring Your Data with VAIO Data Restore Tool Restoring System Files Using the Restore Point when You cannot Start...

Page 363: ... It is recommended that you select an external hard disk drive as a location to save rescued files if you select Custom rescue Notes on using VAIO Care Rescue Mode VAIO recovery solutions Handle rescued files with care to protect from unauthorized access Disable the Windows hard disk drive encryption feature before using VAIO Care Rescue Mode VAIO recovery solutions to back up and restore your dat...

Page 364: ...process the process will be stopped and the computer will restart There is no way to resume the process Rescued files may be divided into two or more files and saved in a specified location or renamed depending on the location you select Use VAIO Data Restore Tool to restore the rescued files See Restoring Your Data with VAIO Data Restore Tool for more information If an external hard disk drive or...

Page 365: ... Follow the on screen instructions Note To restore copyright protected data such as music files organized by digital media playback apps use a backup tool specified by the app you used to import such data Sony does not guarantee the playback compatibility of data which is not restored with the specified backup tool Hint If you are signed in to your VAIO computer as a standard user you may be promp...

Page 366: ...your data files Your VAIO computer has only one partition C drive as the factory default setting If you want to store data in another partition such as D drive change the partition size and create a new partition For more information on how to create partitions see Creating Partitions Hint Some models may have D drive as the factory default setting Related Topic Creating Partitions Removing Recove...

Page 367: ... See Opening Control Panel to open Control Panel If the User Account Control window appears select Yes 2 Right click the C drive and select Shrink Volume 3 Enter the size of the partition to be created in Enter the amount of space to shrink in MB and select Shrink 4 Right click Unallocated and select New Simple Volume 5 Follow the on screen instructions Hint If you are signed in to your VAIO compu...

Page 368: ...enables you to obtain the latest updates on email Social Networking Services SNSs etc even if the computer is in Sleep mode See Changing the Intel Smart Connect Technology Sleep Mode Settings for more information on Intel Smart Connect Technology Related Topic Controlling the Power State of Your VAIO Computer Sleep Mode Shutdown Using Sleep Mode Notes on Sleep Mode Changing the Intel Smart Connect...

Page 369: ...e battery pack is running out of power Normal mode If your VAIO computer is equipped with the power indicator it blinks along with the charge indicator Blinks fast in orange A battery error has occurred due to a failed battery pack an unlocked battery pack Removable battery pack supplied models etc Related Topic Charging the Battery Pack Checking the Battery Charge Capacity Extending the Battery L...

Page 370: ...ction When Battery Power Low Note With Low Battery Hibernation disabled Your working data will be lost if your VAIO computer is turned off because for example the battery pack runs out of power or the computer is disconnected from an AC power source To avoid data loss be sure to save the data before the computer enters Sleep mode If your VAIO computer is equipped with the power indicator it blinks...

Page 371: ...ings screen in Basic settings The Intel Smart Connect Technology settings screen appears 4 Enable disable the setting in Keep Data Fresh Note For SVF13N If your VAIO computer requires password entry before Windows starts the computer will automatically shut down during the specified time period in order to save power consumption To prevent your VAIO computer from automatically shutting down set St...

Page 372: ...file for more information on battery charge status and capacity decrease 1 Start VAIO Control Center and select Power and Battery See Starting Apps to start VAIO Control Center 2 Select Details in Battery or Battery Care Function Detailed battery pack information such as charging capacity is displayed Hint Enable the battery care function to maximize the battery lifespan With this function you can...

Page 373: ...ct 80 50 Charging to limit the charging capacity to 80 or 50 of the total Overnight Charging If you tend to use your VAIO computer outdoors it is recommended that you select Overnight Charging and set a time period for battery charging to the period in which you do not intend to use the computer such as nighttime to limit the charging capacity With Overnight Charging the battery pack charges to 10...

Page 374: ...od of time turn off the computer Resuming the computer from Sleep mode is faster than from booting up the computer See Using Sleep Mode for more information Decrease the LCD brightness of the computer screen See Changing the LCD Brightness for more information Turn down the volume of the speakers and headphones See Adjusting the Speakers Volume for more information Disconnect peripheral devices th...

Page 375: ...arts of your body are in contact with the touch screen The surface of the touch screen may get hot This is normal and does not indicate a malfunction Even though the surface of the touch screen is tempered glass it could still become damaged Treat it with adequate care If it breaks small granular shards may scatter and cause injury Do not drop the touch screen or subject it to a strong impact Do n...

Page 376: ...eys To increase the volume press the Fn F4 keys Fn F5 F6 Press the button repeatedly to adjust the LCD brightness of your computer screen See Changing the LCD Brightness for more information To decrease lighting intensity press the Fn F5 keys To increase lighting intensity press the Fn F6 keys Fn F7 Switches the display output to an external display Press the Fn F7 keys several times to select the...

Page 377: ...e Moves the cursor to the top of a line or page Hint For information on shortcut keys combined with the Windows key etc refer to Windows Help and Support Opening Windows Help and Support Notes on use Copyright 2013 Sony Corporation 377 ...

Page 378: ...ch screen equipped models You can operate the on screen Touch Keyboard with touch screen operations for text entry 1 Open the desktop and select the Touch Keyboard icon in the desktop notification area See Opening the Desktop to open the desktop Notes on use Copyright 2013 Sony Corporation User Guide How to Use 378 ...

Page 379: ... the built in camera regardless of your VAIO computer s power state as it may cause the camera to malfunction Care and cleaning of the built in camera If the area on and around the built in camera is soiled gently wipe it with a soft cloth such as a lens cleaning cloth Do not rub the area too hard as it can be easily scratched Related Topic Using the Built in Camera Notes on use Copyright 2013 Son...

Page 380: ...h less distortion You can also import the images saved on your VAIO computer or the clipboard and compensate for the distortion in the images 1 Start VAIO Scan See Starting Apps to start VAIO Scan Hint With the Share charm you can import the scanned content to VAIO Paper or VAIO Tabletop Related Topic Starting the Note Taking App VAIO Paper Notes on use Copyright 2013 Sony Corporation User Guide H...

Page 381: ...D memory card You use an SD memory card at a place where static electricity or electrical noise may disturb the card When carrying an SD memory card be sure to put it in its case to avoid static electricity Before using an SD memory card with a device other than a computer such as a digital camera or a portable audio format initialize the SD memory card using the device Some devices may not suppor...

Page 382: ...tinuous access to the memory cards In such a case wait for a while before removing the memory card until it cools down Related Topic Inserting SD Memory Cards Removing SD Memory Cards Notes on use Copyright 2013 Sony Corporation 382 ...

Page 383: ...card slot 2 Open This PC To open This PC see Starting Apps 3 Right click the SD memory card icon and select Eject 4 Push in the SD memory card toward your VAIO computer and release 5 Pull the SD memory card out of the slot Related Topic Inserting SD Memory Cards Notes on Using SD Memory Cards Notes on use Copyright 2013 Sony Corporation User Guide How to Use 383 ...

Page 384: ...the slot until it clicks into place The SD memory card icon will appear in the This PC window after you insert the card into the slot Note Be careful not to insert an SD memory card in the wrong orientation If you force it into the slot upside down the slot may be damaged Refer to the manual that came with the SD memory card for more information The SD memory card icon will not appear in the This ...

Page 385: ...FC One touch functions turn off your VAIO computer Related Topic About NFC NFC supported models About One touch functions NFC supported models Using NFC One touch functions NFC supported models Playing Music by Touching an NFC One touch functions Supported Device to Your VAIO Computer One touch listening NFC supported models Stopping the One touch listening Connection One touch listening NFC suppo...

Page 386: ...FC supported models Using NFC One touch functions NFC supported models Playing Music by Touching an NFC One touch functions Supported Device to Your VAIO Computer One touch listening NFC supported models Stopping the One touch listening Connection One touch listening NFC supported models Disabling NFC One touch functions NFC supported models Notes on NFC One touch functions NFC supported models No...

Page 387: ...elated Topic About NFC NFC supported models Using NFC One touch functions NFC supported models Playing Music by Touching an NFC One touch functions Supported Device to Your VAIO Computer One touch listening NFC supported models Stopping the One touch listening Connection One touch listening NFC supported models Disabling NFC One touch functions NFC supported models Notes on NFC One touch functions...

Page 388: ...de to Off and the NFC setting under Wireless devices to On When Airplane mode is Off the wireless function setting is enabled Refer to Windows Help and Support Opening Windows Help and Support for more information on Airplane mode Related Topic About NFC NFC supported models About One touch functions NFC supported models Using NFC One touch functions NFC supported models Playing Music by Touching ...

Page 389: ...pported device ensure that the touch mark on each device faces each other A message will appear the moment the device is recognized Follow the on screen instructions Hint Refer to Windows Help and Support Opening Windows Help and Support for more information on Airplane mode You may need to change the device settings depending on the NFC One touch functions supported device you use For detailed in...

Page 391: ...d then play music Note Depending on your network environment and device it may take about a minute to establish a connection The procedure may vary depending on your device Hint The connected device is displayed on the device list after the connection is established To display the device list open the charms and select the Settings charm Change PC settings in the lower right corner PC and devices ...

Page 393: ...fer to the manual that came with the device for information on how to stop the connection Related Topic About NFC NFC supported models About One touch functions NFC supported models Using NFC One touch functions NFC supported models Playing Music by Touching an NFC One touch functions Supported Device to Your VAIO Computer One touch listening NFC supported models Disabling NFC One touch functions ...

Page 394: ... Alternatively put the supplied or optional pen Digitizer Stylus close to the LCD screen and press the lower button of the pen to start VAIO Clip When you start VAIO Clip from the app list or the tile on the Start screen the list of the clipped images is displayed You can select your preferred image from the list of the images and edit the image To start VAIO Clip from the app list see Opening the...

Page 395: ... Apps to start VAIO Paper Hint Alternatively put the supplied or optional pen Digitizer Stylus close to the LCD screen and press the upper button of the pen to directly open the note creation screen of VAIO Paper You can take notes easily and instinctively so you do not miss a chance to take notes Related Topic How to Use the Pen Clipping an Image Displayed on the Computer Screen VAIO Clip Scannin...

Page 396: ... the side toward the nib 3 Reattach the Tail cap Note Do not remove the Tail cap except for when replacing the battery If you do not intend to use the pen for a while remove the battery The pen should not be used with a commercially available rechargeable battery Using a rechargeable battery may result in battery leakage and malfunction When the battery power becomes low replace with a new battery...

Page 397: ...o click tap Tap the desired point on the screen with the pen Use this action to select an option such as OK or Cancel to select a menu item or to perform other operations such as when you would normally use the left mouse button To double click double tap Tap the desired point on the screen twice in quick succession with the pen You can start an app or open a file by double tapping its icon To rig...

Page 398: ...pen gently place the pen on the first text item to be erased then trace the pen over the text to the last text item to be erased Press Delete or Backspace to erase the text Note Use the supplied or optional pen The Tail cap contains a magnet Do not bring an object easily affected by magnetic interference such as a credit card close to the pen Doing so may result in loss of recorded data If you use...

Page 399: ...use the black color nib that is attached to the pen at the time of delivery You cannot use the replacement nib whose color is gray To prevent them from being swallowed keep small parts such as the nib Tail cap pen hook and battery out of reach of children Hint Some apps sense the pressure of the pen and will change the thickness of the pen s line accordingly Push the button of the pen near the scr...

Page 400: ...th Do not use solvents such as benzine acetone alcohol thinner or commercially available cleaners as these may cause damage to the surface or coating of your VAIO computer Use a blower to blow off debris and dust underneath the keys keycaps Do not remove any keycap from the keyboard Do not use a vacuum cleaner as it may cause a malfunction When cleaning your LCD screen Be sure to use a soft dry cl...

Page 401: ... when handling your VAIO computer To avoid damaging your built in storage device Do not subject your VAIO computer to sudden movements Keep your VAIO computer away from magnets Do not place your VAIO computer in a location subject to mechanical vibration or in an unstable position Do not turn off the power or restart your VAIO computer while reading or writing data to the storage device Do not use...

Page 402: ...ternational program that promotes energy saving through the use of energy efficient computers and office equipment The program supports the development and dissemination of products with functions that effectively reduce energy consumption to contribute to cost savings and reduction of environmental burdens For detailed information on the ENERGY STAR Program visit the following websites http www e...

Page 403: ...se This product contains software owned by Sony and licensed by third parties Use of such software is subject to the terms and conditions of license agreements enclosed with this product Related Topic About This Manual Notes on use Copyright 2013 Sony Corporation User Guide How to Use 403 ...

Page 404: ...ose of their respective owners Power2Go is trademark of CyberLink Inc PowerDVD is trademark of CyberLink Inc NVIDIA and 3D Vision are registered trademarks and or trademarks of NVIDIA Corporation in the United States and other countries ArcSoft and the ArcSoft logo are registered trademarks of ArcSoft Inc ArcSoft WebCam Companion is a trademark of ArcSoft Inc AMD the AMD Arrow logo ATI and combina...

Page 405: ... NFC Forum Inc in the United States and in other countries Wi Fi is a trademark or registered trademark of Wi Fi Alliance All other names of systems products and services are trademarks of their respective owners In the manual the or marks are not specified Features and specifications are subject to change without notice All other trademarks are trademarks of their respective owners Not all the so...

Page 406: ...al devices or apps in use If your VAIO computer or the AC adapter becomes extraordinarily hot turn off the computer unplug the AC adapter remove the battery pack if it is removable and then contact an authorized Sony service support center Power source Do not place heavy objects on the power cord or this could cause a fire To disconnect the power cord pull it out by holding the plug Never pull the...

Page 407: ... or your local Sony dealer directly 1 See other sections in this on screen manual 2 Start VAIO Care Desktop and perform necessary operations See Starting Apps to start VAIO Care Desktop 3 Visit the VAIO online support website and find necessary information Related Topic Keeping Your VAIO Computer in Optimum Condition VAIO Care About This Manual About Online Support Website Notes on use Copyright 2...

Page 408: ...automatically turn off When the battery pack is running out of power your VAIO computer automatically enters Hibernate mode and eventually turns off Connect the AC adapter to the computer or charge the battery pack Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 408 ...

Page 409: ...oblem appears after the first message follow the on screen instructions The BIOS boot options may have been incorrectly configured Press the ASSIST button while your VAIO computer is off to display the VAIO Care Rescue Mode screen select Start BIOS setup and change the Boot Mode setting then restart the computer Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 409 ...

Page 410: ...the peripheral devices do not support the feature to force the computer to shut down If the computer screen freezes press the Ctrl Alt Delete keys select Shut down in the lower right corner of the computer screen and then select Shut down If your VAIO computer freezes with a message indicating the settings are being saved or the computer is shutting down displayed follow these procedures in order ...

Page 411: ... corrupted Disconnect all peripheral devices such as a printer or a USB device and your VAIO computer from the network if any Press and hold down the Power button for more than 4 or 10 seconds and make sure the power indicator light is off Then turn on your VAIO computer again If the problem persists reset the battery pack Press and hold down the Power button for more than 4 or 10 seconds and make...

Page 412: ... Your VAIO computer may not recognize the battery pack In this case push and hold the battery off button for three to five seconds with a thin straight object such as a paper clip If the problem persists contact an authorized Sony service support center and replace the battery pack with a new one specified by Sony Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 412 ...

Page 413: ...ee to five seconds with a thin straight object such as a paper clip Wait about five minutes and then put all cables and devices back in place and turn on the computer again Before using your VAIO computer for the first time you need to connect the computer to a power source with the AC adapter Check that you are using the supplied Sony AC adapter For your safety use only the genuine Sony AC adapte...

Page 414: ...scue Mode screen appears when I turn on my VAIO computer You may have accidently pressed the ASSIST button rather than the Power button Close the VAIO Care Rescue Mode screen and locate the Power button on your VAIO computer Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 414 ...

Page 415: ... button does in the Power Options window Select Change settings that are currently unavailable the Hibernate check box and Save changes To open the Power Options window see Selecting a Power Plan Your VAIO computer may not enter Hibernate mode if you execute a task before the computer completely enters Hibernate mode Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 415 ...

Page 416: ...ld I do if my VAIO computer does not return to Normal mode with keyboard or touch pad operations during Sleep mode To restore your VAIO computer from Sleep mode to Normal mode press the Power button Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 416 ...

Page 417: ...w while the computer is running on battery power While your VAIO computer is running on battery power the CPU clock frequency is reduced for power conserving purposes which causes the computer to run slowly This is normal and does not indicate a malfunction Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 417 ...

Page 418: ...IO Control Center and check the settings in the Power and Battery window To start VAIO Control Center see Starting Apps If ambient temperature is outside the specified range or the power consumption of your VAIO computer is high when you charge the battery pack the charge current may be reduced Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 418 ...

Page 419: ...should I do if my battery pack does not work properly Start VAIO Care to check the status of your battery pack See Keeping Your VAIO Computer in Optimum Condition VAIO Care for more information Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 419 ...

Page 420: ... gradients when the computer screen pauses because of the power saving function To avoid this right click on the desktop and select Graphics Properties to display the Intel graphics control panel and then disable Panel Self Refresh under Power If you select On battery the setting screen may appear Note that the battery life becomes short if you disable this setting Notes on use Copyright 2013 Sony...

Page 421: ...g the Charms The screen rotation is disabled while your VAIO computer is connected to an external display If you connect the computer to an external display while using the computer in portrait orientation the computer screen automatically changes to landscape horizontal orientation With the LCD screen raised and the keyboard available the screen rotation is not available Notes on use Copyright 20...

Page 422: ...olution Size of the Screen Image for more information If you have selected to use an external display using the Fn F7 keys and the external display is disconnected from your VAIO computer the computer screen may be unable to display the video In such a case stop video playback press the Fn F7 keys several times to select the computer screen as the display output and then press the Enter key Then r...

Page 423: ... Resolution Size of the Screen Image for more information If data access to a memory card is in progress wait until the data access ends and then start playback again If you are playing a video stored on the memory card copy it to the built in storage device and then play the copied video If the CPU and cooling fan settings are configurable with VAIO Control Center changing the settings may improv...

Page 424: ... TV with an HDMI Input Port for more information Make sure you are using an HDCP compliant display The copyright protected content is not displayed on a non HDCP compliant display Change the screen resolution of the connected TV or external display Images may appear on the screen See Changing the Resolution Size of the Screen Image for more information Notes on use Copyright 2013 Sony Corporation ...

Page 425: ... to adjust the LCD brightness of your VAIO computer See Changing the LCD Brightness for more information To adjust the LCD brightness of the connected external display such as a computer display or a TV use the brightness control on the external display Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 425 ...

Page 426: ...mputer screen Check the font size settings in Windows Due to the font size settings some items for example an app menu may not be displayed correctly depending on the apps you are using In such a case move the slider to adjust the settings Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 426 ...

Page 427: ...no image is displayed on my external display or TV screen Press the Fn F7 keys several times to select your desired display output and then press the Enter key See Selecting Display Modes for more information Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 427 ...

Page 428: ...r Playing high definition videos requires substantial hardware resources such as CPU GPU or system memory performance on your VAIO computer During the video playback some operations and or functions may become unavailable and sound interruptions dropped frames and playback failure may occur depending on the configuration of the computer Notes on use Copyright 2013 Sony Corporation User Guide Troub...

Page 429: ...y does the LCD brightness automatically change The automatic brightness adjustment function is enabled Disable the function See Adjusting the LCD Brightness Automatically for more information Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 429 ...

Page 430: ...d display output and then press the Enter key See Selecting Display Modes for more information If you wait for a while and the computer screen remains blank follow the procedures below Press and hold down the Power button for more than 4 or 10 seconds If your VAIO computer is equipped with the power indicator check that it is off and then turn on the computer If the problem persists press and hold...

Page 431: ...p before starting another You may not be able to use another camera app that uses the built in camera while using the gesture function The viewfinder may show some noise for example horizontal streaks when you are viewing a rapid moving object This is normal and does not indicate a malfunction If the problem persists restart your VAIO computer Notes on use Copyright 2013 Sony Corporation User Guid...

Page 432: ...help file included with the app for more information There may be more app running than your VAIO computer can handle Exit the apps that you are not currently using This problem may occur while your VAIO computer is running on the power saving plan which reduces the CPU performance See Selecting a Power Plan to check the current power plan Notes on use Copyright 2013 Sony Corporation User Guide Tr...

Page 433: ... is due to a mismatch between the lighting output frequency and the shutter speed To reduce flicker noise change the direction of your VAIO computer so that you can adjust the direction of the built in camera Some apps offer adjustable parameters such as brightness or power frequencies to eliminate flicker noise Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 433 ...

Page 434: ...hite when the power saving function is enabled and the computer screen switches To avoid this right click on the desktop and select Graphics Properties to display the Intel graphics control panel and then disable Display Power Saving Technology under Power If you select On battery the setting screen may appear Note that the battery life becomes short if you disable this setting Notes on use Copyri...

Page 435: ... to work incorrectly Try these suggestions Move your VAIO computer away from a fluorescent light or a motor that emits electromagnetic waves Connect the AC adapter directly to an AC outlet or use other outlets if you are using a power strip Remove any USB device or cable connected to your VAIO computer if any If your AC adapter has a 3 pin plug make sure it is properly grounded Notes on use Copyri...

Page 436: ...volume When the volume is minimized turn up the volume When connecting external speakers or headphones check the following Make sure external speakers or headphones are properly connected to your VAIO computer See Connecting External Speakers Headphones Headset for more information If external speakers require external power make sure the speakers are securely connected to an AC outlet Make sure e...

Page 437: ...re is a check mark on your desired microphone icon on the Recording tab If not select the icon and Set Default If the icon is not displayed make sure the microphone is properly connected to your VAIO computer An external microphone with a 3 pole mini plug does not work with the headset compatible headphone jack The microphone of your headset may not work with your VAIO computer Use a Sony smartpho...

Page 438: ...s when using my microphone Microphone feedback may occur when your microphone receives the sound from a sound output device such as speakers Keep the microphone away from a sound output device Turn down the volume of the speakers and the microphone Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 438 ...

Page 439: ...during video or audio playback Sound interruptions may occur when the CPU load is high In this case reduce the CPU load by exiting all running apps other than a playback app or by disabling unnecessary audio effects applied to playback Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 439 ...

Page 440: ...digital output port such as the HDMI output port To output sound from a digital audio device connected to the digital output port on your VAIO computer you need to change the sound output to the digital audio device See Changing the Sound Output Device for more information Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 440 ...

Page 441: ...uch a case wait for a while before moving the pointer again If the pointer still does not move press the Ctrl Alt Delete keys select Shut down in the lower right corner of the computer screen and then select Shut down If the problem persists press and hold down the Power button for more than 4 or 10 seconds Turning off the computer with the Ctrl Alt Delete keys or the Power button may cause loss o...

Page 442: ... Restart your VAIO computer Press the Ctrl Alt Delete keys select Shut down in the lower right corner of the computer screen and then select Restart If the problem persists press and hold down the Power button for more than 4 or 10 seconds Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 442 ...

Page 443: ...ck if the Caps Lock indicator light on the Caps Lock key is on or off When the indicator light is on characters typed will appear in uppercase or lowercase if you also hold down the Shift key Press the Caps Lock key to turn the Caps Lock indicator light on or off Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 443 ...

Page 444: ...ur keyboard is labeled on the packaging box If you choose a different regional keyboard when you complete the Windows setup the key configuration will be mismatched To change the keyboard configuration refer to Windows Help and Support Opening Windows Help and Support Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 444 ...

Page 445: ... Press the Fn F1 keys to disable the touch pad See Enabling Disabling the Touch Pad for more information Alternatively start VAIO Control Center then disable the touch pad To start VAIO Control Center see Starting Apps Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 445 ...

Page 446: ...Enabling Disabling the Touch Pad for more information Alternatively start VAIO Control Center then enable the touch pad To start VAIO Control Center see Starting Apps If a mouse is connected to your VAIO computer disconnect it See Using the Touch Pad for information on how to use the touch pad Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 446 ...

Page 447: ...ow do I avoid unintentional clicks caused by a light touch on the touch pad To avoid unintentional operation disable the tapping function See Disabling the Tapping Function on the Touch Pad Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 447 ...

Page 448: ... fluorescent light may contain light reflections A dark portion in captured images may contain noise The area on and around the built in camera is soiled Clean the area See Notes on the Built in Camera for more information on how to clean the camera Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 448 ...

Page 449: ...15N2 Why is the video input from the built in camera suspended momentarily The video input may be suspended momentarily if A shortcut key with the Fn key is used The CPU load increases Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 449 ...

Page 450: ...do if I do not know the SSID or security key for the access point You can find the key in the setting screen of your access point Refer to the manual that came with your access point for more information Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 450 ...

Page 451: ...r a while and try again Change the channel setting of your access point By changing the channel interference on your wireless network may be reduced and data transfer speed may improve If access point channel interference occurs data transfer speed may be reduced If your access point interferes with other access points change the access point channel Refer to the manual that came with your access ...

Page 452: ...ister the MAC address of your VAIO computer in the setup screen of the access point Otherwise the computer cannot connect to the access point Open Command Prompt enter ipconfig all and then press the Enter key You can find the physical address MAC address in the Physical Address field under Wireless LAN adapter Wi Fi To open Command Prompt see Starting Apps Notes on use Copyright 2013 Sony Corpora...

Page 453: ...Y When the access point is in stealth mode For more information refer to the manual that came with your access point or consult your Wi Fi service provider Make sure your VAIO computer and access point are connected to one another See Starting Wi Fi R Wireless LAN Communications for more information Connection capability is affected by distance obstructions device configuration radio wave strength...

Page 454: ...nction on your VAIO computer you need to configure the Wi Fi settings Check the Wi Fi settings of the computer See Starting Wi Fi R Wireless LAN Communications for more information If a connection utility app supplied with a third party Wi Fi product is installed uninstall it If a connection utility app is installed Windows may fail to configure the Wi Fi settings Be sure to take a note of your se...

Page 455: ...ntication pairing before establishing connection with another device Perform the authentication process before connecting to such devices Make sure that your VAIO computer allows BLUETOOTH devices to find the computer Select arrow in the desktop notification area right click the BLUETOOTH icon and select Open Settings to open the settings window Select the Options tab and make sure that the Allow ...

Page 456: ...ambient environment that includes existence of walls and materials of such walls or apps in use In such a case move the computer away from obstructions or closer to the device Check that the BLUETOOTH function of the device you want to communicate with is on and the device is not in the power saving mode Check that the BLUETOOTH function of the device you want to communicate with is enabled Refer ...

Page 457: ...nt to communicate is not the same version as the one employed on your VAIO computer the communication speed may become slower If your VAIO computer is compliant with BLUETOOTH high speed technology and the following two conditions are met high speed communications are available However some BLUETOOTH profiles do not support high speed communications The BLUETOOTH device with which you want to comm...

Page 458: ...I sign in to my VAIO computer as a user with a standard user account The BLUETOOTH function may not be available to a user with a standard user account on your VAIO computer Sign in to the computer as a user with administrative rights Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 458 ...

Page 459: ... Why can t I use BLUETOOTH R devices when I switch users If you switch users without signing out from your system BLUETOOTH devices will not work Be sure to sign out before switching users Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 459 ...

Page 460: ...LUETOOTH function is enabled Open the charms and select the Settings charm Select Change PC settings in the lower right corner then select PC and devices and Bluetooth in the left pane Change the Bluetooth setting to On To open the charms see Opening the Charms Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 460 ...

Page 461: ...rner then select PC and devices and Bluetooth in the left pane Change the Bluetooth setting to On To open the charms see Opening the Charms Check the BLUETOOTH settings Open Control Panel and select Hardware and Sound and Devices and Printers Right click the computer icon and select Bluetooth settings and the Show the Bluetooth icon in the notification area check box To open Control Panel see Open...

Page 462: ...sword and enter again Sign in using a user account that has system administrator privileges to reset your password If you forget all passwords for system administrator accounts you cannot reset any Windows passwords You need to perform system recovery See About Recovery for more information Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 462 ...

Page 463: ...our VAIO computer is equipped with the power indicator check that it is off Then restart the computer and enter the correct password The password is case sensitive so be sure to check letters for the current case before you enter the password If you forget the power on password you cannot start your VAIO computer See What should I do if I forget the power on password to start my VAIO computer for ...

Page 464: ...assword you cannot start your VAIO computer When you forget your user password Enter the machine password to reset the user password at the BIOS setup screen When you forget your machine password The password needs to be reset and a fee will be charged To reset the password contact an authorized Sony service support center Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 464...

Page 465: ... should I do if I cannot charge the device connected to the USB port that supports USB charging Make sure that the USB Charging setting is enabled See Charging a USB Device for more information Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 465 ...

Page 466: ...te data to a memory card Some types of memory cards are equipped with an erasure prevention switch to protect data from unintentional erasure or overwriting Make sure the erasure prevention switch is off Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 466 ...

Page 467: ...led information refer to the manual that came with your device Enable NFC One touch functions Open the charms and select the Settings charm Select Change PC settings in the lower right corner and select Network and Airplane mode in the left pane Turn off Airplane mode and change the NFC setting under Wireless devices to On To open the charms see Opening the Charms Do not bring metal objects other ...

Page 468: ...or or a room built with ferrous materials such as iron frames or reinforced concrete Near a reinforced concrete structure such as a footbridge or an airport or a train station concourse Near or inside a train or a car Near a transformer on the ground or high voltage power lines Near a metallic product such as a metal frame desk or metallic furniture Near a material that has a high level of magneti...

Page 469: ...e website of the game if there are any patches or updates to download Make sure you have installed the latest video driver On some VAIO computer models the graphics memory is shared with the system The optimal graphics performance in such a case is not guaranteed Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 469 ...

Page 470: ...and drivers using VAIO Care To restore them start VAIO Care Keeping Your VAIO Computer in Optimum Condition VAIO Care and then select Advanced Tools Restore and recovery and Reinstall Applications and Drivers Refer to the help file included with VAIO Care for more information Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 470 ...

Page 471: ...Media if you have used apps to modify the recovery area installed a different operating system from the preinstalled one or formatted the built in storage device without using VAIO Care Rescue Mode VAIO recovery solutions If the problem persists visit the VAIO online support website for further assistance Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 471 ...

Page 472: ...an I restore my VAIO computer system to its factory default settings There are two ways to recover your VAIO computer system Recovering from Recovery Media and Recovering from the Recovery Area Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 472 ...

Page 473: ...14A 15A SVF13N2 SVF14N2 SVF15N2 How do I create Recovery Media You can create Recovery Media using VAIO Care See Creating Recovery Media for more information Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 473 ...

Page 474: ...not recover your VAIO computer from the recovery area restart the computer and recover the computer from the recovery area again or use Recovery Media If you cannot recover your VAIO computer using a USB optical drive or USB flash drive connect the drive to another USB port or to the USB port that is compliant with the USB 2 0 standard if any Then turn off the computer and try recovering it again ...

Page 475: ...e Using VAIO Update for more information Restart your VAIO computer And then try to create Recovery Media again If an AC adapter is supplied with an external optical disc drive plug the AC adapter into a power source Try other reliable media If the problem persists visit the VAIO online support website for further assistance Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 4...

Page 476: ...tion Restore your VAIO computer from a system image backup if you have created the backup Refer to Windows Help and Support Opening Windows Help and Support for more information If the problem persists follow the instructions in Refreshing Your VAIO Computer Refresh function supported models to reinstall the operating system If the problem persists after you refresh your VAIO computer follow the i...

Page 477: ...stics to identify problems on your VAIO computer With the app you can check if the computer hardware a CPU a memory module and a built in storage device needs to be replaced To start VAIO Hardware Diagnostics select Tools and VAIO Hardware Diagnostics in VAIO Care Rescue Mode VAIO recovery solutions Follow the instructions in Recovering from the Recovery Area to recover your VAIO computer If you h...

Page 478: ...r is displayed as online or ready Then make sure the printer settings are correctly configured as instructed in the manual that came with the printer Make sure your printer is set to Set as Default Printer Refer to Windows Help and Support Opening Windows Help and Support for more information Make sure your printer is connected to your network LAN If the printer is directly connected to the networ...

Page 479: ...ou may need to install a USB driver for the USB device before connecting the device Refer to the manual that came with the USB device for more information Try using another USB port on your VAIO computer The USB driver could be installed to the specific port you used the first time you connected the device USB hubs may prevent the USB device from working because of a power distribution failure We ...

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