225
Troubleshooting
Ap
pen
di
x
No connection.
Wrong number was dialed.
Check the entered number.
The setting of “Line I/F” is not
correct (when using direct dialing).
Set “Line I/F” to correct interface
referring to “Calling a Remote Party”
(page 100).
The registered items in the Phone
Book are not correct.
Register the party correctly referring
to “Registering a Remote Party –
Phone Book” (page 112).
Some of the system settings are not
correct.
Set the system settings correctly
referring to “Registering Local
Information” (page 54).
The IP address and network mask
are not set correctly (when using
LAN).
Ask the system administrator to set
them correctly (page 66).
The LAN or ISDN cable is
disconnected.
Connect correctly (pages 27, 28).
The LAN or ISDN cable is
connected to the incorrect
connector.
Connect correctly (pages 27, 28).
The LAN or ISDN cable is down.
Replace the cable with a new one.
The cable exclusively designed for
the ISDN connection is used for
LAN connection (when using
LAN).
Use the cable for LAN connection.
Incorrect type of cable (cross or
straight cable) is used for the LAN
or ISDN connection.
Use the correct type of cable.
The DSU is turned off (when using
ISDN).
Turn on the DSU.
If you disconnect the
communication with an abnormal
procedure, e.g., unplugging an
ISDN cable or turning off the
system during communication, you
may not connect to the ISDN line
for a while (when using ISDN).
Turn off the power of the system and
wait for a few minutes before turning
it on again.
If you repeat plugging/unplugging
or turning on/off, you may not
connect to the network for a while
(when using LAN).
Turn off the power of the system and
wait for a few minutes before turning
it on again.
LAN connection timeout (when
using LAN).
Try again later.
Packet for communication is not
acceptable under the current LAN
environment (when using LAN).
Consult with the system administrator
so that the packet for Communication
becomes acceptable under your LAN
environment.
The remote terminal is not turned
on.
Ask the remote party to turn on the
terminal.
Symptom
Cause
Solution
Summary of Contents for PCSXL55
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