Battery Troubleshooting
The State line in the battery status screen should display one of the following: Charging, Discharging, Idle,
Off, Init.:
B S N : X X X X X X X X X I D : 2 4
S O E : 8 9 %
W W W W W
P W R : 0 W
T o t a l : 0 W h
S t a t e : I d l e
l
If
Error 186 Battery Comm. Error
appears, the battery communication is disconnected. Check the
following:
o
The RS485 control connection to the battery
o
The DIP switches settings on the battery:
n
S1, S3, S5: Up
n
S2, S6: Left
n
S4: Down
o
The ID DIP switches setting on the battery - All should be set to the right (0) position
l
If the state Idle is displayed instead of Charging/Discharging, check the following:
o
The system configuration
o
The DC connection
o
The LEDs in the StorEdge Connection Unit - refer to
StorEdge Connection Unit LEDs
on page 88
Additional StorEdge Troubleshooting
Some of the troubleshooting procedure may require removing the covers of system components
(inverter, battery, StorEdge Connection Unit, or meter). Be sure to disconnect all power sources to avoid
electrocution.
For opening the cover refer to
Removing the Inverter Cover
on page 39
WARNING!
ELECTRICAL SHOCK HAZARD. Do not touch uninsulated wires when the inverter cover is
removed.
RISQUE D’ÉLECTROCUTION, ne touchez pas les fils non isolés lorsque le couvercle de l'onduleur
est retiré.
Problem
Description or possible cause
Troubleshooting
During normal operation (grid
supplies power), no power to the
backup loads while the inverter is
producing power
The main circuit breakers or loads
circuit breakers in the backed up
loads panel have been triggered
Check that the backed-up loads
breakers on the CB panel are in the UP
position
Internal circuit breaker has been
triggered
Check that the AC circuit breaker in
the StorEdge Connection Unit is in the
UP position (see
Figure 9
)
The inverter is malfunctioning
Restart the inverter
If the problem persists
If the problem persists, move the
AC bypass switch in the StorEdge
Connection Unit to position 2 (see
SolarEdge
-
StorEdge Installation Guide MAN-01-00262-1.0
82
Battery Troubleshooting
