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Creating an Ethernet (LAN) Connection

This communication option enables using an Ethernet connection to connect the inverter to the 
monitoring portal through a LAN.
Ethernet cable specifications:
 

l

Cable type – CAT5/CAT6

 

l

Maximum distance between the inverter and the router – 100 m/ 330 ft. 

NOTE

If using a cable longer than 10 m/33 ft in areas where there is a risk of induced voltage surges by 

lightning, it is recommend to use external surge protection devices. For details refer to: 

http://www.solaredge.us/files/pdfs/lightning_surge_protection.pdf.

  If grounded metal conduit are 

used for routing the communication wires, there is no need for a lightning protection device. 

Figure 32: Example of Ethernet connection

To connect the Ethernet cable:

 1.  Remove the inverter cover as described in 

Removing the Inverter Cover

 on page 39.

 2.  Open the communication gland #1.

CAUTION!

The gland includes a rubber waterproof fitting, which should be used to ensure proper sealing.

Le cote interne du gland contient une rondelle qui doit être utilisée pour une bonne étancheïté.

 3.  Remove the plastic seal from the large opening that has a cut in the rubber fitting .

 4.  Remove the rubber fitting from the gland and insert the CAT5/6 cable through the gland and through 

the gland opening in the inverter .

 5.  Push the cable into the cut opening of the rubber fitting.

Figure 33: Rubber fitting

Chapter 10: Setting Up Communication to the Monitoring Portal

SolarEdge

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StorEdge Installation Guide MAN-01-00262-1.0

73

Summary of Contents for storedge

Page 1: ...SolarEdge StorEdge Installation Guide For North America Version 1 0 ...

Page 2: ...oses only and may vary depending on product models FCC Compliance This equipment has been tested and found to comply with the limits for a Class B digitaldevice pursuant to part 15of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residentialinstallation This equipment generates uses and can radiate radio frequency energy and if not instal...

Page 3: ... Inverter Interfaces 18 StorEdge Connection Unit Interfaces 19 Opening Conduit Knockouts 20 Mounting the Inverter 22 Chapter 4 Auto transformer and Backed up Loads Panel Installation for Backup Only 24 Mounting the Auto transformer 25 Installing the Backed up Loads Panel 25 Chapter 5 Electricity Meter Installation 26 Chapter 6 StorEdge Inverter Connections 27 Installing the 9V Battery 28 Connectin...

Page 4: ...hapter 8 Commissioning the Installation 55 Step 1 Activating the System 55 Step 2 Pairing Power Optimizers to the Inverter 58 Step 3 Verifying Proper Operation 60 Step 4 Reporting and Monitoring Installation Data 60 The SolarEdge Monitoring System 60 Providing Installation Information 61 Paper Template 61 Site Mapper 61 Creating a Site in the SolarEdge Monitoring Portal 61 Chapter 9 System Configu...

Page 5: ...1 Total Wh Import value is not advancing 81 Battery Troubleshooting 82 AdditionalStorEdge Troubleshooting 82 Error Codes 83 GeneralInverter Error Codes 84 StorEdge related Errors Codes 87 System Warnings 87 StorEdge Connection Unit LEDs 88 Power Optimizer Troubleshooting 88 Appendix B Replacing and Adding System Components 90 Replacing an Inverter 90 9V Battery Replacement 91 Fuse Replacement 92 S...

Page 6: ...ge ou destruction de l équipement Ne pas dépasser une telle note avant que les conditions requises soient totallement comprises et accomplies NOTE Denotes additional information about the current subject IMPORTANT SAFETY FEATURE Denotes information about safety issues IMPORTANT INVERTER SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS WARNING RISK OF ELECTRIC SHOCK AND FIRE Use this inverter only with ...

Page 7: ...s the responsibility of the installer and must be performed in accordance with all applicable Local and National Codes Les circuits d entrée et de sortie de l onduleur sont isolés de l enveloppe Ce système n inclut pas d isolation galvanique transformateur et devra être installé sans mise à la terre du champ PV et en accord avec les articles 690 35 et 690 43 du National Electric Code NEC ANSI NFPA...

Page 8: ...er has been grounded properly Avant d utiliser l onduleur monophasé assurez vous que l onduleur est correctement mis à la terre WARNING When handling the battery adhere to all manufacturer safety instructions Durant la manipulation de la batterie adhérez à toutes les instructions de sécurité du fabricant CAUTION This unit must be operated under the specified operating conditions as described in th...

Page 9: ... by the inverter for export consumption readings and for Smart Energy Management applications such as export limitation time of use profile programming and maximizing self consumption The meter is required only in systems using Smart Energy Management applications it is not required for StorEdge systems used only for backup power l The Auto transformer The auto transformer handles the phase load b...

Page 10: ...ation information in the manufacturer documentation and to StorEdge Inverter Connections on page 27 Step 5 Connect all components to the inverter connect the auto transformer and loads AC PV strings DC and meter Refer to StorEdge Inverter Connections on page 27 Step 6 Commissioning the inverter Activate the system and pair the power optimizers Refer to Commissioningthe Installationon page 55 Step ...

Page 11: ... watertight until mated Open connectors should be mated to each other or plugged with appropriate watertight caps Les connecteurs d entrée et sortie ne sont pas étanches jusqu à ce qu ils soient accouplés Les connecteurs doivent être accouplés ou fermés avec des terminaux étanches CAUTION This unit must be operated according to the operating specifications provided with the unit Cette unité doit ê...

Page 12: ...th the power optimizers and on the modules or l Verify that the connectors are compatible in the following way l The connector manufacturer should explicitly verify compatibility with the SolarEdge optimizer connector and l A third party test report by one of the listed external labs TUV VDE Bureau Veritas UL CSA InterTek should be obtained verifying the compatibility of the connectors Les connect...

Page 13: ...nected in a string of modules is met If under typical conditions fewer than the minimum optimizers are connected to unshaded modules add more optimizers to the string l Do not leave the power optimizers connectors disconnected Open connectors should be mated to each other l Equipment grounding tightening torques 4 6 AWG 45lb in 8 AWG 40lb in 10 14AWG 35lb in NOTE The images contained in the follow...

Page 14: ...he provided 5 16 stainless steelgrounding star washer between the railing and the flat side of the mounting bracket The grounding washer should break through the anodize coating of the railing to ensure low resistive connection Apply torque of 9 5N m 7 lb ft Figure 2 Power optimizer installation and grounding using a star washer l For mounting on rails with sliding nut fasteners If the star washer...

Page 15: ...er optimizer grounding terminal 5 Verify that each power optimizer is securely attached to the supporting structure or the module NOTE Record power optimizer serial numbers and locations as described in Providing Installation Information on page 61 Step 2 Connecting a PV Module to a Power Optimizer For each of the power optimizers1 l Connect the Plus output connector of the module to the Plus inpu...

Page 16: ...us output connector of the string s first power optimizer to the Plus output connector of the string s second power optimizer 2 Connect the rest of the power optimizers in the string in the same manner Figure 6 Power optimizers connected in series 3 If you intend to monitor the installation using the SolarEdge monitoring portal record the physical location of each power optimizer as described in P...

Page 17: ...and the inverter the short circuit current I SC and the open circuit voltage V OC hold different meanings from those in traditionalsystems For more information about the SolarEdge system s string voltage and current refer to the V OC andI SC in SolarEdge Systems TechnicalNote available on the SolarEdge website at http www solaredge us files pdfs isc_and_voc_in_solaredge_systems_technical_note pdf ...

Page 18: ...r to the mounting bracket l Installation guide with activation card and instructions Identifying the Inverter Refer to the sticker on the inverter that specifies its Serial Number and its Electrical Ratings Provide the serialnumber when contacting SolarEdge support The serialnumber is also required when opening a new site in the SolarEdge monitoring portal Chapter 3 Installingthe Inverter SolarEdg...

Page 19: ...is in Standby mode until its working voltage is reached The inverter then enters Production mode and produces power Off The inverter is not producing power This may be during Night mode when the inverter ON OFF switch is OFF or when an error occurs Yellow Module communication and inverter shutdown Blinking o Monitoring information is being received from a power optimizer o The inverter is being sh...

Page 20: ...itry remains powered up l LCD light button Pressing this button lights up the LCD for 30seconds In addition you can press this button to access configuration menu options as described Configuringthe Inverter Usingthe LCD Light Buttonon page 43 l Two communication glands for connection of inverter communication options Each gland has three openings Refer to SettingUpCommunicationtothe MonitoringPor...

Page 21: ...case of inverter malfunction 0 Not in use Same as 2 Opening Conduit Knockouts This step may be performed after or before mounting the inverter The knockouts for AC grid PV DC and battery DC are already open If required use this procedure for opening additionalknockouts For AC connections you can use one of the following conduit openings options l Option 1 Connect the AC grid and backup loads wires...

Page 22: ... the figure below for required knockouts some of the knockouts may already be open but sealed The knockouts are located at the bottomof the enclosure each with two sizes and 1 Open the required knockouts taking care not to interfere with any of the internalcomponents A Unibit drill may be used Figure 11 StorEdge Connection Unit knockouts NOTE Unused conduit openings and glands should be sealed wit...

Page 23: ...ave at least 8 20cm between the top of an inverter and the bottom of a StorEdge Connection Unit o When installing inverters side by side leave 20cm 8 between inverters 2 Position the mounting bracket against the wall pole and mark the drilling hole locations o Ensure that the flat side of the bracket is at the bottom as in Figure 12 o Use at least two bracket holes Additionalholes can be used to f...

Page 24: ...lthe hole l Fasten the bracket using a standard bolt l Verify that the bracket is firmly attached to the mounting surface Figure 13 StorEdge Connection Unit bracket 6 Insert the two supplied screws through the outer heat sink fin on both sides of the inverter and into the bracket see Figure 12 Tighten the screws with a torque of 4 0N m 2 9lb ft 7 Remove the inverter cover Open the inverter cover s...

Page 25: ...anagement applications only The auto transformer connects to the AC side of the inverter Since the inverter AC connections are on its right side it is recommended to position the auto transformer to the right of the inverter to simplify wiring SolarEdge StorEdge Installation Guide MAN 01 00262 1 0 24 Chapter 4 Auto transformer andBacked upLoads PanelInstallation for BackupOnly ...

Page 26: ...ansformer on the bracket Lift the auto transformer from the sides or hold it at the top and bottom to lift the unit into place 4 Insert the two supplied screws through the outer heat sink fin on both sides of the auto transformer and into the bracket Tighten the screws with a torque of 4 0N m 2 9lb ft Figure 14 Installing the auto transformer Installing the Backed up Loads Panel Installa secondary...

Page 27: ... Connecting multiple inverters with RS485 master slave connection requires an RS485 Expansion Kit available form SolarEdge Refer to http www solaredge com files pdfs RS485_expansion_kit_installation_guide pdf To installthe SolarEdge meter refer to the installation guide supplied with it http www solaredge com files pdfs solaredge meter installation guide na pdf For communication connection refer t...

Page 28: ...ts hubs and fittings must be suited for field wiring systems l The hubs and other fittings must comply with UL514B l Use the conduit and wiring appropriate for the installation location per the NEC l Outdoor installations must use components that are rated NEMA 3R or higher Chapter 6 StorEdge Inverter Connections SolarEdge StorEdge Installation Guide MAN 01 00262 1 0 27 ...

Page 29: ...ith the inverter accessories 1 Open the four internalscrews securing the transparent cover to the StorEdge Connection Unit enclosure and remove the cover 2 Installthe 9V battery in the holder on the top board of the StorEdge Connection Unit and connect it to the battery pad Figure 17 The battery holder SolarEdge StorEdge Installation Guide MAN 01 00262 1 0 28 Installingthe 9V Battery ...

Page 30: ...the screwdriver to spring back and clamp the wire Check that the wire is fully inserted and cannot be pulled out easily CAUTION Ensure that the Plus wire is connected to the Plus terminal and that the Minus wire is connected to the Minus terminal connector Veillez à ce que le câble Plus soit connecté au terminal et que le câble Minus soit connecté au connecteur terminal NOTE For systems with three...

Page 31: ...cumentation l The battery connects to the DC side of the inverter Since the inverter DC connections are on its left side it is recommended to position the battery to the left of the inverter to simplify wiring NOTE Per NEC requirements if the battery is more than 5ft 1 5m away from the inverter an additional external DC switch ia required adjacent to the battery Prepare cables and connect as descr...

Page 32: ...P switches Press the protrusion at the top of the terminal block to open the connection hole insert the wire and release to spring back and clamp the wire En Enable ENABLE V LOGIC G RS485 LOGIC B RS485 1 COM LO2 A RS485 1 COM HI2 Modbus DIP switch setting o S2 S6 Left o S1 S5 DOWN o S3 S4 UP ID DIP switch setting All 1 2 3 to the right 0 position Refer to Figure 19 and Figure 20 1Must be twisted p...

Page 33: ...Figure 19 Connections to Tesla PowerWall Battery Connectingtothe Battery SolarEdge StorEdge Installation Guide MAN 01 00002 4 0 32 ...

Page 34: ...Figure 20 Battery DIP switches SolarEdge StorEdge Installation Guide MAN 01 00002 4 0 33 Connectingtothe Battery ...

Page 35: ...ction Auto transformer connection Connection method AC 8 AWG 6 20 AWG 3 pin terminal block L1 Line terminal L1 o Insert a flat blade screwdriver into the square opening at the top of the terminal block and press to open clamp mechanism o Insert the wire into the round opening and release the screwdriver to spring back and clamp the wire 3 pin terminal block L2 Line terminal L2 3 pin terminal block...

Page 36: ...nal block to open the connection hole insert the wire and release to spring back and clamp the wire Auto transformer o Insert a flat blade screwdriver into the square opening at the top of the terminal block and press to open clamp mechanism o Insert the wire into the round opening and release the screwdriver to spring back and clamp the wire External Devices 7 pin terminal block T2 Temperature se...

Page 37: ...in max AWG StorEdge Connection Unit connection External connection Grid 6 AWG 4 20 AWG 3 pin terminal block Grid L1 Main distribution panel L1 3 pin terminal block Grid L2 Main distribution panel L2 3 pin terminal block Grid N Main distribution panel N Min 10 AWG grounding wire to ground Backed up loads panel 6 AWG 4 20 AWG 3 pin terminal block L1 Backed up loads panel L1 3 pin terminal block L2 B...

Page 38: ... Meter connection RS485 24 AWG 16 24 AWG shielded twisted pair 600V insulated Ext Devices 7 pin terminal block B A G RS485 4 pin terminal block B A G If you have a meter with SolarEdge label connect as illustrated below Figure 23 Connection to a meter SolarEdge If you have a meter with WattNode label connect as illustrated below Figure 24 Connection to a meter WattNode Chapter 6 StorEdge Inverter ...

Page 39: ...em components Left DIP switch SW1 setup Right DIP switch SW2 setup Auto transformer with connected over temperature sensor Up ON default Down OFF default No auto transformer or auto transformer with over temperature sensor not connected Up ON default Up ON Figure 25 StorEdge Connection Unit DIP switches SolarEdge StorEdge Installation Guide MAN 01 00262 1 0 38 DIP SwitchSetupaccordingtoSystemAppli...

Page 40: ...312312 The LCD screen displays status information of the system and various menus for configuration options The LCD paneland buttons are used during the following processes l Operational mode The LCD panelallows checking for proper system operation Refer to Status Screens OperationalMode on page 49for a description of this option Use the LCD light button to toggle through the informative displays ...

Page 41: ...guration menu Configuring the Inverter Using the LCD User Buttons After inverter installation a field technician may perform basic system configuration Configuration is done when the inverter is in Setup mode To enter Setup mode 1 Turn the inverter ON OFF switch to OFF AC remains ON WARNING If the inverter was operating properly power was produced by the power optimizers the following message is d...

Page 42: ...n page 45 Actualmenus may vary from shown depending on the firmware version of the inverter Main menu C o u n t r y U S A L a n g u a g e E n g C o m m u n i c a t i o n P o w e r C o n t r o l B a c k u p C o n f E n D i s p l a y M a i n t e n a n c e I n f o r m a t i o n Country U S A Language E n g l i s h G e r m a n S p a n i s h F r e n c h I t a l i a n Communication1 S e r v e r L A N L ...

Page 43: ...C L C D O n T i m e 3 0 T L M O n T i m e 1 5 Maintenance D a t e a n d T i m e R e s e t C o u n t e r s F a c t o r y R e s e t S W U p g r a d e S D C a r d A F C I E n D i a g n o s t i c s S t a n d b y M o d e G r i d P r o t e c t i o n O p t i m i z e r C o n f Information V e r s i o n s E r r o r L o g W a r n i n g l o g H a r d w a r e I D s SolarEdge StorEdge Installation Guide MAN 01...

Page 44: ... the following menu O p t i m i z e r p a i r i n g L a n g u a g e e n g C o m m u n i c a t i o n M a i n t e n a n c e I n f o r m a t i o n E x i t 3 Short press one second to scrolldown to the next menu option and long press three seconds to select the item You can use the Exit option in these menus to move up one menu levelor to exit the Setup mode from the main menu The following shows a hi...

Page 45: ...d T i m e R e s e t C o u n t e r s F a c t o r y R e s e t S W U p g r a d e S D C a r d A F C I E n M a n u a l A F C I T e s t D i a g n o s t i c s S t a n d b y M o d e O p t i m i z e r C o n f G r i d P r o t e c t i o n E x i t The options presented in these menus are described in the next section 1If Wi Fi is connected the ZigBee Conf menu is not displayed and vice versa SolarEdge StorEdg...

Page 46: ...ther option you must connect the Neutralline 2 Confirm your country selection in the confirmation screen Toggle to YES and press Enter Language 1 Select the Language option to set the language in which the LCD should display 2 Confirm your language selection in the confirmation screen Toggle to YES and press Enter Communication 1 Select the Communication option to define and configure l The commun...

Page 47: ...r P o r t RS485 1 Conf D e v i c e T y p e S E P r o t o c o l M D e v i c e I D 1 S l a v e D e t e c t S l a v e L i s t ZigBee Conf enabled only if the ZigBee internalmodule is connected D e v i c e T y p e S E P r o t o c o l M P D e v i c e I D 1 P A N I D S c a n C h a n n e l L o a d Z B D e f a u l t s P r o f i l e Z B 2 0 0 7 1If ZigBee is connected the Wi Fi Conf menu is not displayed I...

Page 48: ...s NOTE Phase Balance is applicable to single phase inverters only For detailed information refer to the SolarEdge Phase Balancing Manual available on the SolarEdge website at http www solaredge us files pdfs phase_balancing_connection_guide pdf The Grid Controloption is disabled by default Enabling it opens additionaloptions in the menu as shown on page 41 Display Select Display to set the followi...

Page 49: ...ault self test l Manual AFCI Test Accessible from the LCD Light button menus only Starts a self test for arc detection l Standby Mode Enables disables Standby Mode for remote commissioning l Grid Protection Available in specific countries Enables viewing and setting grid protection values Refer to http www solaredge com files pdfs viewing_grid_protection_values pdf l Optimizer Conf Accessible from...

Page 50: ...tial Status V a c V V d c V P a c W 2 4 0 7 3 7 1 9 2 3 4 9 3 P _ O K X X X Y Y Y S _ O K O N l Vac V The AC output voltage l Vdc V The DC input voltage l Pac W The AC output power Main Inverter Status V a c V V d c V P a c W 2 4 0 7 W 3 7 1 9 3 2 1 0 0 F a c H z O P s _ O k T e m p 5 0 0 W W W 1 1 W W W 2 8 2 l Vac V The AC output voltage l Vdc V The DC input voltage l Pac W The AC output power l...

Page 51: ... a bidirectionalmeter is connected at the consumption point this value is the consumed energy o If the meter is installed at the production connection point this value is the energy produced by the site o If the meter is installed at the grid connection point this value is the energy exported to the grid If the inverter is connected to the SolarEdge server this value willalso be displayed in the m...

Page 52: ...is successful should appear only if the inverter is connected to the server l Status Displays OK if the inverter established successfulconnection and communication with the specified server port device LAN RS485or ZigBee module l xxxxxxxx Eight bit Ethernet communication connection status A string of 1s and 0s is displayed 1 indicates OK 0 indicates an error For a list of the possible errors and h...

Page 53: ...ars if the inverter is connected to the portal l Sig The signalstrength received from the cellular modem A value between 0 5 0 no signal 5 excellent signal l Error message per communication connection status failure GSM Status If a GSM modem is connected this screen replaces the Server status screen S e r v e r C e l l S _ O K S t a t u s O K M N O x x x x x x x S i g 5 E r r o r m e s s a g e l S...

Page 54: ...he site S i t e L i m i t 7 0 k W S i t e P r o d 1 0 0 k W S i t e E x p o r t 4 0 k W S e l f c o n s u m e 6 0 k W l Site Limit The limit that was defined for the site l Site Prod The power produced by the site l Site Feed The power that is fed into the grid l Self consume The PV power consumed by the site Power Control Status This screen is displayed only when Power Controlis enabled available...

Page 55: ... a l 0 W h S t a t e I d l e l BSN Battery serialnumber l ID Battery identification should be 24as set up above l SOE State of Energy the battery capacity percentage calculated as Available Energy Max Energy l PWR The charging or discharging power in Watts according to the battery state see below l Total The totaldischarged energy in Watt hour l State The battery status Charging Discharging Idle I...

Page 56: ...Verify that the inverter ON OFF switch is OFF 2 Move the StorEdge Connection Unit ON OFF switch to the ON position WARNING ELECTRICAL SHOCK HAZARD Do not touch uninsulated wires when the inverter cover is removed RISQUE D ÉLECTROCUTION ne touchez pas les fils non isolés lorsque le couvercle de l onduleur est retiré Chapter 8 Commissioningthe Installation SolarEdge StorEdge Installation Guide MAN 0...

Page 57: ...orm the following additionalsteps before closing the inverter cover l Country settings or inverter configuration using the internalLCD user buttons refer to Country andGridon page 45 l Communication options connection refer to SettingUpCommunicationtothe MonitoringPortal on page 71 l StorEdge application configuration refer to SystemConfigurationon page 62 6 Close the inverter cover by tightening ...

Page 58: ...ending monitoring data If P_OK does not appear check the power optimizer string and DC input connections l 000 000 Appears only upon first telemetry reception from the power optimizers Indicates the number of power optimizers that have been paired to this inverter At this stage the number should be 000 since no power optimizers have been paired l S_OK the connection to the SolarEdge monitoring por...

Page 59: ...form pairing Press and hold down the inverter LCD button for about 10 seconds The following message is displayed K e e p h o l d i n g b u t t o n f o r p a i r i n g r e l e a s e t o e n t e r m e n u R e m a i n i n g 3 s e c Keep holding for 5 seconds untilthe following is displayed P a i r i n g T u r n S w i t c h T o O n 2 Turn the inverter ON OFF switch to ON within 5 seconds If you wait l...

Page 60: ... sécurité de 1V When the inverter starts converting power after the initialconnection to the AC the inverter enters Standby mode untilits working voltage is reached This mode is indicated by the flickering green inverter LED While the inverter is in Standby mode it monitors the grid and verifies correct grid voltage and frequency The following message is displayed W a k i n g U p R e m a i n i n g...

Page 61: ...Edge monitoring portalto identify this inverter and is needed to open a new site in the monitoring portal Your SolarEdge power harvesting system is now operational Step 4 Reporting and Monitoring Installation Data NOTE This step requires connecting one of the communication options Refer to Setting Up Communication to the Monitoring Portal on page 71 The SolarEdge Monitoring System The SolarEdge mo...

Page 62: ... inverter s RS232connector Alternatively you can connect the inverter to another inverter that is already connected to the server in a master slave configuration Refer to SettingUp Communicationtothe MonitoringPortalon page 71 Providing Installation Information Paper Template Fillout the PhysicalLayout Template downloadable from the SolarEdge site using the detachable 2D barcode stickers on each p...

Page 63: ...tion between the inverter meter and battery Some inverters are equipped with a built in Revenue Grade Meter RGM which is located in the StorEdge Connection Unit When an additionalmeter is installed for these inverters the second meter is connected to the existing RGM in a daisy chain To configure the RS485 bus 1 Turn OFF or verify that the StorEdge Connection Unit switch is OFF 2 Turn the inverter...

Page 64: ...elect Protocol è WattNode c Verify that Device ID is set to 2 d Set the CT value that appears on the CT label CT Rating è xxxxA If CT resets to 0 check the communication as descibed in step b below e For a meter installed st the grid connection point select Meter Func è Export Import E x p o r t I m p o r t E x p o r t C o n s u m p t i o n P r o d u c t i o n I m p o r t N o n e The selected opti...

Page 65: ... an externalmeter are also installed the screen should show 3 3 If the number of devices under Prot does not match the number under refer to Troubleshootingon page 79 b Check the meter s In the meter s status screen check that the status is OK The following is an example of the status of an Export or Export Import meter E x p o r t M e t e r S t a t u s O K E r r o r M e s s a g e T o t a l W h X ...

Page 66: ...e Backup Power The produced power is stored in the battery to be used during power outages The StorEdge inverter senses the grid voltage and when it is down it automatically switches to Backup mode disconnecting from the grid and supplying power to the backed up loads This application requires connection to the SolarEdge Auto transformer and a backed up loads panel This application can be used in ...

Page 67: ...a minimum battery charge level 3 Select Energy Ctrl The following is displayed showing the SolarEdge applications M a x S e l f c o n s u m e T i m e o f U s e B a c k u p O n l y D i s a b l e Max Self consume MSC Maximize Self consumption Time of Use TOU Profile Programming Backup Only Supply power to loads during power outage Disable No energy control that is the battery is not used To set up m...

Page 68: ...state l Select Always ON to use battery at alltimes for charging discharging To set up Backup only 1 Access the Energy Control menu as described above 2 Select Backup only The Energy Manager screen changes to display the following L i m i t C o n t r o l D i s E n e r g y C t r l B U S t o r a g e C o n t r o l To set up Backup Power Smart Energy Management 1 Verify that Backup is set to Enable as...

Page 69: ... status screen and check that the import or consumption energy Total Wh is advancing may take a few minutes depending on the loads size I m p o r t M e t e r S t a t u s O K E r r o r M e s s a g e T o t a l W h X X X X X X X d Press the LCD light button to display the Export meter status screen and check that the Export energy Total Wh is not advancing If export is advancing check the CTs directi...

Page 70: ...s are exposed to sunlight verify that the battery is operating properly a Minimize the house load consumption by turning off allthe load circuit breakers except for the inverter b Press the externalLCD light button to display the battery status screen and check that l The battery State is Charging l The SOE percentage is increasing l The PWR value is greater than 0 B S N X X X X X X X X X I D 2 4 ...

Page 71: ...ng increasing l The PWR value is greater than 0 B S N X X X X X X X X X I D 2 4 S O E 8 9 W W W W W P W R 3 W T o t a l x W h S t a t e D i s c h a r g i n g 3 Turn the AC back ON from the main distribution panel The inverter should reconnect loads back to the grid SolarEdge StorEdge Installation Guide MAN 01 00262 1 0 70 VerifyingStorEdge Components Functionality ...

Page 72: ... ON OFF switch at the bottom of the inverter is turned OFF and the AC is turned OFF When configuring the communication parameters make sure that the ON OFF switch is OFF and the AC is turned ON Lors de la connexion des câbles de communication assurez vous que l interrupteur MARCHE ARRÊT à la base de l onduleur soit en position ARRÊT et le CA est en position ARRÊT Lors de la configuration des param...

Page 73: ...ion under Cellular Only communication products offered by SolarEdge are supported Communication Connectors Two communication glands are used for connection of the various communication options Each gland has three openings The table below describes the functionality of each opening Unused openings should remain sealed Gland Opening Functionality Cable Size diameter 1 PG16 One small External antenn...

Page 74: ...a lightning protection device Figure 32 Example of Ethernet connection To connect the Ethernet cable 1 Remove the inverter cover as described in Removingthe Inverter Cover on page 39 2 Open the communication gland 1 CAUTION The gland includes a rubber waterproof fitting which should be used to ensure proper sealing Le cote interne du gland contient une rondelle qui doit être utilisée pour une bonn...

Page 75: ...ard cable wiring 6 Use a pre crimped cable to connect via gland 1to the RJ45plug on the inverter s communication board or if using a spoolof cable connect as follows a Insert the cable through gland 1 b Remove the cable s externalinsulation using a crimping toolor cable cutter and expose eight wires c Insert the eight wires into an RJ45connector as described in Figure 34 d Use a crimping toolto cr...

Page 76: ...ncoming and outgoing data 10 Verify the connection as described in Verifyingthe Connectionon page 78 Creating an RS485 Bus Connection The RS485option enables creating a bus of connected inverters consisting of up to 31slave inverters and 1 master inverter Using this option inverters are connected to each other in a bus chain via their RS485connectors The first and last inverters in the chain must ...

Page 77: ...5 terminal block 4 Loosen the screws of pins A B and G on the left of the RS485terminalblock Figure 37 RS485 terminal block 5 Insert the wire ends into the G Aand B pins shown above Use Four or six wire twisted pair cable for this connection You can use any color wire for each of the A B and G connections as long as the same color wire is used for allA pins the same color for allB pins and the sam...

Page 78: ...r on the right side of the communication board 10 Terminate the first and last SolarEdge device inverter Controland communication gateway etc in the chain by switching a termination DIP switch inside the inverter to ON move the switch up The switch is located on the communication board and is marked SW7 Figure 39 RS485 termination switch NOTE Only the first and last SolarEdge devices in the chain ...

Page 79: ...Figure 28 2 Turn ON the AC to the inverter by turning ON the circuit breaker on the main distribution paneland turning on the Safety Switch 3 Wait for the inverter to connect to the SolarEdge monitoring portal This may take up to two minutes A status screen similar to the following appears on the LCD panel V a c V V d c V P a c w 2 4 0 7 1 4 1 0 0 P _ O K 0 0 0 0 0 0 S _ O K O F F S_OK Indicates t...

Page 80: ...mber under Prot configured devices does not match the number under communicating devices Check the following l The meter and battery configuration is as described in Configuringthe RS485Bus for Battery andMeter Connectionon page 62 l The wiring between the StorEdge Connection Unit the battery and the meter is correct refer to Figure 19 l There are no loose connections at any of the system componen...

Page 81: ...ess under LAN Conf submenu Address prod solaredge com Port 22222 Check with your network administrator whether a firewall or another device is blocking transmission 6th 7th 8th Tcp Connect Failed Meter Troubleshooting For troubleshooting a built in meter refer to http www solaredge com files pdfs built in_rgm_ troubleshooting pdf When a meter is connected there willbe a status screen for each mete...

Page 82: ...l The meter status LEDs are lit If the LEDs are allOFF the meter is not connected to a power source o Check the meter AC connection 10 pin terminalblock o Check that the meter breaker is ON l There are no loose connections at the 10 pin AC wiring of the meter l The CT black and white cables are correctly connected to the 6 pin connector on the meter o White CT wire is connected to L1white o Black ...

Page 83: ...y StorEdge Connection Unit or meter Be sure to disconnect allpower sources to avoid electrocution For opening the cover refer to Removingthe Inverter Cover on page 39 WARNING ELECTRICAL SHOCK HAZARD Do not touch uninsulated wires when the inverter cover is removed RISQUE D ÉLECTROCUTION ne touchez pas les fils non isolés lorsque le couvercle de l onduleur est retiré Problem Description or possible...

Page 84: ...cables are not connected Move the DIP switch SW2 in the StorEdge Connection Unit to the UP position ON refer to DIP Switch Setup according to System Application on page 38 Error Codes The error messages include an error number and a description and have the following format E r r o r C o d e X X X 3 x D 2 L i n e 1 L i n e 2 XXX The error number The error code numbers may differ depending on the i...

Page 85: ...uld handle this problem and only after taking proper precautions 1 Turn the inverter ON OFF switch to OFF 2 Wait five minutes for the input capacitors to discharge 3 Disconnect the AC breaker 4 Disconnect the DC inputs 5 Connect each DC string separately turn the AC and the inverter ON OFF switch to ON until the error appears for the faulty string o Do not connect strings with a grounding fault to...

Page 86: ...ure sensor Contact SolarEdge Support 25 121 Isolation Fault o Check the PV installation for isolation problems and ground leakage o Only a certified PV installer must fix the faulty string before connecting it to the inverter o Refer to www solaredge us files pdfs application_note_ isolation_fault_troubleshooting pdf 26 122 Faulty AC Relay o Disconnect inverter from AC grid o Contact SolarEdge Sup...

Page 87: ...roblem persists consult with the grid operator 43 N A Internal HW Error Contact SolarEdge support 44 44 No Country Selected Select the country as described in Country and Grid on page 45 46 Phase Unbalance Select Power Control è Phase Balance è Disable N A 103 119 UDC Min DC Voltage Too Low Turn the inverter OFF and ON If the fault persists contact SolarEdge support N A 49 Communication Error Cont...

Page 88: ...o High Inverter production stopped due to auto transformer overheating Shutdown non essential loads to reduce the phase imbalance If you use the inverter for on grid applications only without auto transformer move SW2 to the UP position ON refer to DIP Switch Setup according to System Application on page 38 183 Connection Unit Communication Error There is a faulty wire connection or an internal er...

Page 89: ...F switch and StorEdge Connection Unit switch are ON You can check the status screen for the Vdc value If all LEDs are OFF o Check that AC voltage exists in the inverter o Check that the communication cable between the StorEdge Connection Unit and the digital board is properly connected l If the top LED is ON and middle and bottom LEDs are off an internalfailure has occurred Contact SolarEdge suppo...

Page 90: ... securite pourrait manquer dans l installation REDOUBLEZ DE PRECAUTION Une deviation de 1 par string est raisonnable Extra power optimizer s connected in the string not applicable to smart modules Check if an extra power optimizer is connected in the string If not proceed to next solution A module is connected directly to the string without a power optimizer not applicable to smart modules Verify ...

Page 91: ...on Unit cover 4 Turn the Bypass switch inside the StorEdge Connection Unit to position 2 in order to maintain power to the backed up loads 5 Open the inverter cover as described in Removingthe Inverter Cover on page 39 6 Disconnect the DC and AC wires from the inverter Open the DC and AC wires ferrite beads and set them aside 7 Disconnect the cable connecting the inverter digitalboard to the StorE...

Page 92: ...es before continuing to the next step WARNING If you cannot see the inverter panel or if a malfunction is indicated on the LCD panel wait five minutes for the input capacitors of the inverter to discharge Si vous ne pouvez pas voir l écran de l onduleur ou si un dysfonctionnement est indiqué sur l écran LCD attendez cinq minutes pour que les condensateurs d entrée de l onduleur soient déchargés 2 ...

Page 93: ...erter ON OFF switch and wait untilthe LCD indicates that the DC voltage is safe 50V or wait five minutes before continuing to the next step WARNING If you cannot see the inverter panel or if a malfunction is indicated on the LCD panel wait five minutes for the input capacitors of the inverter to discharge Si vous ne pouvez pas voir l écran de l onduleur ou si un dysfonctionnement est indiqué sur l...

Page 94: ... 3 Attach the StorEdge Connection Unit with its bracket to the walland slightly close the screws Do not over tighten 4 For RGM inverters Insert the meter RS485cable through the DC side conduit of the StorEdge Connection Unit and connect to the inverter communication board 5 Reconnect the cable from the inverter digitalboard to the StorEdge Connection Unit 6 Reconnect allthe externalwires and ferri...

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