Troubleshooting
66
• Other electronic products such as ham radios and other DECT phones can cause
interference with the conference phone. Try installing the conference phone as far
away as possible from these types of electronic devices.
Status Indicator on the wireless microphone flashes orange.
The wireless microphone has low battery.
• Place the microphone onto the charging cradle for recharging.
For optimal battery life performances:
• Charge the wireless microphones for up to 8 hours before the first time of use.
• Return the wireless microphones to the charging cradle after use. Charge them for
at least 30 minutes before subsequent uses.
Status Indicator on the wireless microphone flashes orange even after a long period
of charging.
The efficiency of the battery might have been reduced after having been used for some
time.
• Make sure the wireless microphone is placed in the charging cradle correctly when
charging.
• Remove and install the battery again and use it until the battery is fully depleted,
and then charge the wireless microphone in the charging cradle for 8 hours.
• If the above measures do not solve the problem, replace the battery.
The status indicator on the wireless mic does not turn orange when in
charging cradle.
• The wireless mic might be fully charged.
• Clean the charging contacts on the wireless mic and the charging cradles each
month with a pencil eraser or a dry non-abrasive fabric.
• Make sure the DC power cable, telephone line cord, AC power cord, and the power
adapter are plugged in properly (
see page 3
).
• Make sure the wireless mic is placed in the charging cradle correctly.
• Unplug the power cable. Wait for 15 seconds before plugging it back in. Allow up to
one minute for the wireless mic and base unit to reset.
• Lift the wireless mic and place it back into the charging cradle. If the wireless mic
status indicator turns orange for 5 seconds, and then turns off, the battery is fully
charged.
