65
Troubleshooting
4. In the
User Settings
menu, press
4
GHI
Wireless microphones.
5. In the
Wireless mirophone
menu, press
2
ABC
Deregister and confirm by pressing
"Yes". If successful, the display will say "Wireless microphones are deregistered".
Their LEDs will flash red and green alternatingly.
6. Press
1
Register to register the first microphone. The display will say
"Registering....". If successful, you will hear a confirmation tone and the display will
say "Registration succeeded". The status indicator of the registered microphone
switches to a steady red light while the second, unregistered microphone continues
to flash red and green alternately.
7. Press
1
Register again to register the second microphone. The display will say
"Registering....". If successful, you will hear a confirmation tone and the display
will say "Registration succeeded". The status indicator of the second microphone
switches to a steady red light.
8. Remove the microphones from the charging cradle.
9. The LED on each wireless microphone should turn red.
If that still does not work, the battery, the wireless microphone, or the charging cradle
may be defective. Please contact customer service for assistance.
Note:
If the wireless microphones are not in the charging cradles when the phone
is powered up, they may need some time to connect to the phone. Please allow at
least one minute for the microphones and the phone to synchronize.
Note:
If your have more than one conference phone in the office, use the locate
function
(
>
2
ABC
Status >
4
GHI
Wireless microphones >
press
Locate
)
on each
conference phone to identify the microphones connected to it. They will not work
with the phone they are not registered at.
The callers cannot hear me when I am using the wireless mic.
Try one of the following:
• Make sure the wireless microphone is not muted during a call.
• Move the microphone closer to the phone. It may be out of range.
• Speak into the microphone from a distance of no more than 3 feet.
• Reset the phone. Unplug the AC power cord from the wall outlet. Wait for
approximately 15 seconds, and then plug it back in. Allow at least one minute for
the microphone and the phone to synchronize.
• If your have more than one conference phone in the office, use the locate function (
>
2
ABC
Status
>
4
GHI
Wireless microphones >
press
Locate
) on each conference
phone to identify the microphones connected to it. They will not work with the
phone they are not registered at.