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If another party puts you on hold, you may see the message
Held by far end
. This
message depends on compatibility between phones and PBX types, and may not always
appear. Press
End
to end the call.
Transferring calls
You can transfer connected calls as well as calls ringing on your phone.
• When you have a call on the line, there are two ways to transfer it to a third party:
◦
Announcing the call to the third party first, to make sure the call is welcome
and will be accepted: Attended transfer;
◦
Transferring the call unannounced: Blind transfer. There will be no feedback
on whether the third party is available and/or picking up the call.
• When a call is ringing on your phone, you can transfer it to a third party without
answering it first (blind transfer only), either by entering the number yourself, or
by selecting a number from the directory or call history (the call history stores the
numbers for missed calls, received calls and dialed calls).
Transferring ringing calls
• Using manual dialing
1. With an incoming call ringing, press
Forward
. The phone stops ringing and the
Forward to
screen appears.
If you press
Cancel
, the phone begins ringing again and the incoming call
screen reappears.
2. Enter the number to which you want to forward the call.
3. Press
Forward
. Your phone returns to idle mode if you have no other active
calls.
Conference phone operation