C H A P T E R 7
Troubleshooting your projector
60
smarttech.com/kb/170295
Determining projector status
The projector has one status light and one service light. Use the table below to determine the status
of the projector.
Power
light
Service
light
Projected
image
Status and related troubleshooting
Normal operating states
Flashing
green
Off
None
The projector is starting up.
Solid
green
Off
Correct
The projector is operating normally. If image or sound
issues occur, see the remaining sections of this chapter
for troubleshooting information.
Flashing
amber
Off
None
The projector is entering Standby mode.
Solid
amber
Off
None
The projector is in Standby mode.
Error states
Solid
green
Off
Incorrect
The video input from the computer is not connected to the
projector. Select the correct video input.
OR
The A/V mute is activated. Try pressing the
Hide
button
on the remote control. If you purchased an XCP, try
pressing the
A/V mute
button.
OR
There’s an issue with the projected image (see
Solid
amber
Flashing
red
None
There’s an issue with the projector lamp.
See
The “Lamp Failure” message appears
section in
Troubleshooting projector errors
Off
Flashing
red
None
The projector’s operating temperature has been
exceeded.
See
The “Projector Overheated,” “Fan Failure” or “Color
Wheel Failure” message appears
section in
Troubleshooting projector errors
Off
Solid
red
None
There’s an issue with the projector’s fan or color wheel.
See
The “Projector Overheated,” “Fan Failure” or “Color
Wheel Failure” message appears
section in