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Sierra Wireless AirCard W801, User Manual

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Sierra Wireless AirCard W801 User Manual Download Page 141

Troubleshooting Tips        135

T

roubleshooti

n

g Tips

b. Press the power button 

 on the device for approximately two seconds.

If the LCD is still dark, use the USB to Micro B cable to connect the device to the AC charger or to 
a computer.

Insufficient Signal Strength

If you have insufficient signal strength, the icon 

 is displayed (on the left side of the home 

page).

Insufficient signal strength may occur because:

●

You are outside the network coverage area.

●

Your device’s internal antenna is pointing in the wrong direction.

●

You are in or near a structure that is blocking the signal.

●

You are near a device that is causing radio signal interference.

●

A network or account problem is preventing you from obtaining service.

See also “Improving Signal Strength” on page 130.

Messages Displayed on the Device LCD

See also “SD Card Error” on page 33.

3G Activation Failed

1.

Ensure you’re in 3G coverage and the signal strength is strong.

2.

Turn the device off and on. See “Turning Your Device Off” on page 18 and “Turning Your 
Device On” on page 16.

3.

If the “Activation failed” message is still displayed, prepare the following, and contact Sprint:

䡲

Your billing information.

䡲

ESN of the Overdrive 3G/4G Mobile Hotspot (displayed on the packaging, on the device 
[under the battery], and at 

Advanced Settings > Device > About

).

Connecting to 3G/4G

1.

Check the signal strength. If it is weak, try the tips in “Improving Signal Strength” on 
page 130.

2.

Try a different Connection Preferences setting. See “Mobile Broadband Information and 
Settings” on page 39.

3.

Turn the device off and on. See “Turning Your Device Off” on page 18 and “Turning Your 
Device On” on page 16.

4.

Update the 3G profile: select 

Advanced Settings > WAN > Setup > Update 3G profile

.

5.

If you’re still unable to connect to 3G/4G, contact Sprint.

Summary of Contents for AirCard W801

Page 1: ...sprint com User Guide 2009 Sprint SPRINT and the logo are trademarks of Sprint Other marks are the property of their respective owners 12 18 09 Overdrive 3G 4G Mobile Hotspot by Sierra Wireless AirCard W801 ...

Page 2: ...sing Your Network Service 14 Section 3 Using Your Device 15 3A Power Button 16 Turning Your Device On and Off 16 Using the Power Button to Determine the Device State 18 Pressing the Power Button 19 3B LCD 20 Interpreting the LCD 20 3C Charging the Device 21 Using the AC Charger with USB Port 22 Charging Through a Computer 23 3D Connecting Through USB 24 TRU Install 24 Requirements for a USB Tether...

Page 3: ...Settings 45 3I Buttons On the Home Page 47 Buttons Along the Top of the Home Page 47 Buttons Below the Virtual Device 49 3J Using the microSD Card 50 microSD Card Slot 50 Before Using the microSD Card Slot 50 Inserting a microSD Card 52 Removing a microSD Card 52 Accessing the microSD Card 53 3K Sprint Location Services 55 Requirements for GPS Service 55 Enabling GPS 55 Displaying Your Location In...

Page 4: ...c Login Remember Me 80 4F Advanced Settings 82 Accessing the Advanced Settings Window 82 Device Tab 82 WAN Tab 86 Wi Fi Tab 88 4G Configuring the Wi Fi Network 91 SSID Wi Fi Network Name 91 Wi Fi Security 93 Host Name Device Name 97 Setting the Maximum Number of Wi Fi Users 97 Wi Fi Channel 98 Disabling Wi Fi When Connected Through USB 98 4H Configuring 3G 4G 99 Viewing 3G Activation Information 9...

Page 5: ...tly Asked Questions 126 How Can I Tell I m Connected to 3G 4G 126 How do I Connect to Wi Fi 126 Is Roaming on 4G Supported 127 What Do I Do if I Forgot the Wi Fi Password 127 What Do I Do if I Forgot the Administrator Password 127 If the Connection is Always On am I Always Being Billed 127 Questions About GPS and Sprint Location Services 127 How do I Access My Corporate Network Through a VPN 128 A...

Page 6: ...n t Generate Any Sounds 139 Section 6 Technical Specifications and Regulatory Information 141 6A Technical Specifications 142 LED Operation 142 Radio Frequency and Electrical Specifications 143 Software Specifications 144 Environmental Specifications 145 Mechanical Specifications 145 6B Regulatory Notices 146 6C Legal 147 Patents 147 Trademarks 147 Copyright 148 Limitation of Liability 148 Additio...

Page 7: ...Section 1 Getting Started ...

Page 8: ...e page 5 Your Overdrive 3G 4G Mobile Hotspot allows you to easily connect to the Internet and to share your 3G 4G connection with others This user guide describes how to set up your device and use the browser interface to View the status of your device View and change the settings of your device and the browser interface It also describes your device its various connectors and buttons ...

Page 9: ...ts of these main components Wi Fi access point The Wi Fi access point connects your computers and other Wi Fi enabled devices to your Overdrive 3G 4G Mobile Hotspot 3G modem The 3G modem connects your Overdrive 3G 4G Mobile Hotspot to the Internet via the 3G CDMA 1X EVDO network more widely available compared to 4G 4G modem The 4G modem connects your Overdrive 3G 4G Mobile Hotspot to the Internet ...

Page 10: ...r connection happens to get disrupted your device can automatically switch to the other network For more information see Configuring the 3G 4G Connection Preferences on page 39 Download speeds Actual speeds depend on several factors including network conditions Theoretical maximum downlink speeds Typical maximum downlink speeds 3G CDMA 1xEV DO Rev 0 2 4 Mbps 400 700 kbps 3G CDMA 1xEV DO Rev A 3 Mb...

Page 11: ... Overdrive 3G 4G Mobile Hotspot by Sierra Wireless AirCard W801 Note The printed Get Started guide that comes with the Overdrive 3G 4G Mobile Hotspot should be sufficient for most installations Chapter 1 which you are reading gives you an overview of the device Chapter 2 provides step by step instructions for setting up the device See Setting up the Device on page 7 Chapter 3 describes more common...

Page 12: ... status and to configure settings The following browsers are supported 䡲 Internet Explorer version 6 0 or higher 䡲 Mozilla Firefox version 2 0 or higher 䡲 Google Chrome version 2 0 172 28 or higher 䡲 Apple Safari version 2 0 or higher 䡲 Opera version 9 64 If you ll be connecting the Overdrive 3G 4G Mobile Hotspot through USB 䡲 Computing device running Windows Vista Windows XP or Mac OS X 10 4 x or...

Page 13: ...Section 2 Setting up the Device ...

Page 14: ...nd password 2 Confirm that the Overdrive 3G 4G Mobile Hotspot is on your account with a Mobile Broadband connection plan If you don t see your device listed you will need to contact Sprint Customer Service to complete setting up the device on your account see Contacting Customer Service on page 124 Have the following available before calling Your Sprint account information The ESN number of your d...

Page 15: ...ge 9 Connecting the Device page 10 Connecting to the Network page 10 Change Password Settings page 11 Activating and Using Your Network Service page 14 Installing the Battery 1 Remove the battery compartment cover 2 Insert the battery into the Overdrive 3G 4G Mobile Hotspot Sierra Wireless logo facing up ...

Page 16: ...ble to the device and connect the other end to the AC charger 2 Plug the AC charger into an electrical outlet 3 Important Charge the device until the battery icon is full Connecting to the Network 1 Ensure you are in the Sprint 3G or 4G coverage area not roaming 2 If you have a LAN connection disconnect it 3 Ensure your computer s Wi Fi is turned on ...

Page 17: ...To keep the default settings of the device select one of the following 䡲 The Internet to start surfing 䡲 My Overdrive s home page to view the device status customize settings Proceed to Activating and Using Your Network Service on page 14 To change security settings select Set up my Overdrive Change Password Settings During the device setup you can select Set up my Overdrive to change the settings...

Page 18: ...window any time by clicking the Admin Setup button in the browser interface After you change the settings and click Submit the device restarts and displays updated information on its LCD Follow the instructions on the LCD and proceed to Your Device is Now Restarting on page 14 Wi Fi Security Options If you select More options after having selected Set up my Overdrive during the device setup a wind...

Page 19: ...wer security Works with older and newer Wi Fi devices Recommended only if any of your devices don t support WPA or WPA2 Shared WEP uses the same key for encryption and authentication some consider shared WEP to be less secure than open WEP WEP 64 bit Open Lower security Works with older and newer Wi Fi devices Recommended only if any of your devices don t support WPA or WPA2 Open WEP uses the key ...

Page 20: ...Your Device on page 15 Before using your device you must have a Sprint wireless network account set up The process of setting up an account is called activation When the device starts up it will detect whether the device has been configured with an account preactivated If it has not the activation process starts automatically In most cases the activation process will be seamless not requiring any ...

Page 21: ...Section 3 Using Your Device ...

Page 22: ...our Device On 1 Ensure that 䡲 The device has a charged battery inserted or 䡲 The device is connected to the AC charger or a computer through the USB to Micro B cable as shown in the drawing on the next page Note If you ll be using USB for data transfer and not just for charging the device you must install the device driver when you connect through USB for the first time See Making a Tethered Conne...

Page 23: ...Power Button 17 Power Button 2 If the device LCD is blank press and hold the power button for two seconds ...

Page 24: ... the following table Power button Description Your action Not lit The device is turned off and may or may not be charging To turn the device on press and hold the power button for two seconds The device is turned on but you have turned off the LED Optionally turn on the LED See Enabling and Disabling the LED on page 77 Lit flashing approximately every 4 seconds The device is turned on and the LED ...

Page 25: ...LCD is enabled but dormanta the LCD becomes lit If the LCD displays a message such as Press to the corresponding action is confirmed or acknowledged If the Wi Fi network name SSID and password were displayed on the LCD they are no longer displayed Quick double press If the device is on If the LCD is enabled but dormant the LCD becomes lit The Wi Fi network name SSID and password are briefly displa...

Page 26: ... B C D F I H G E A Signal strength B 3G 4G status C Roaming indicator D Alerts E GPS F Number of Wi Fi users G Battery status H Device name Message area I Amount of data transferred connection duration Message area Tip Most of the LCD icons and messages are also shown on the Virtual Device and Mini Window See Virtual Device on page 29 and Mini Window on page 30 Also see Messages Displayed on the D...

Page 27: ...bile Hotspot has a battery which you must periodically charge You can continue using your device while it is charging To charge the battery you have two options as shown in the drawing below you can connect the device to a AC charger faster way to charge See Using the AC Charger with USB Port on page 22 Computer slower way to charge See Charging Through a Computer on page 23 ...

Page 28: ...ide of the device 2 Insert the other end of the USB to Micro B cable into the AC charger 3 Insert the AC charger into an electrical outlet When charging the LCD shows and if the device is off displays a message Charging xx complete When the device is charged the LCD shows if the device is on and the message Fully charged if the device is off ...

Page 29: ...ing the device you must install the device driver when you connect through USB for the first time See Making a Tethered Connection on page 25 1 Ensure the computer is turned on 2 Insert the wider end of the USB to Micro B cable into the computer 3 Insert the other end of the USB to Micro B cable into the USB connector on the side of the device When charging the LCD shows the animated icon When the...

Page 30: ...ou don t want to use the AC charger or the AC charger is not available Your computer does not have Wi Fi You want to block others from using the device See Disabling Wi Fi When Connected Through USB on page 98 TRU Install TRU Install is a Sierra Wireless feature that installs the necessary drivers the first time you connect the Overdrive 3G 4G Mobile Hotspot to your Windows or Mac computer through...

Page 31: ...eature Windows To install the device driver on Windows you have two options Option 1 1 Ensure the device is turned on 2 Connect the device to your computer through the USB to Micro B cable 3 If the TRU Install window is not displayed in Windows Explorer browse to the entry under My Computer then browse to the Win folder and run Setup exe Alternatively if you re running Windows Vista and the AutoPl...

Page 32: ... enter your Mac password Option 2 1 Using Wi Fi connect to the device See How do I Connect to Wi Fi on page 126 2 Ensure you re logged in to the home page 3 Click Advanced Settings Device Basic 4 In the TRU Install section click Mac OS X to download the file to your computer 5 If the Welcome to the Sierra Wireless Driver Installer window isn t automatically displayed double click the file that you...

Page 33: ...ual Device page 29 Mini Window page 30 The home page is the entry page of the browser interface that lets you Display status information for your device and your data connection Launch and end a network connection Change the settings for your device and your data connections if you re logged in Access additional resources the user guide and the Important Information document A B D C F E ...

Page 34: ...you re in an airplane before takeoff and the device is in your overhead bag Available only if you re logged in F Disconnects a connection or connects if currently there s no connection Available only if you re logged in 28 Browser Interface Home Page Displaying the Home Page of the Device Note You can display the home page only when your Overdrive 3G 4G Mobile Hotspot is turned on and you have est...

Page 35: ... else is already logged in other people can use the home page at the same time but only one user can be logged in 2 In the Admin Login section in the upper left area of the home page enter the administrator password 1 20 characters numbers The default password is password It s recommended you change the password if you haven t already 3 Click OK After a certain time you will be automatically logge...

Page 36: ...ice the Mini Window reflects most of the icons and text displayed on the real device To save space on your monitor you can close the home page and move the Mini Window to the side of your monitor Then you can use the window to keep an eye on the status of your device and connection To reopen the home page click the Home link If you re logged in the window has a Connect Disconnect and a Power Off b...

Page 37: ...e instructions carefully They may state for example that you have to reconnect to Wi Fi after an update is installed 3G Activation Required If only 3G coverage is available you won t be able to connect to the Internet until 3G activation has been completed To activate 3G on your device 1 Ensure you have 3G coverage 2 Ensure you re logged in to the home page 3 Click the alerts icon to display the a...

Page 38: ... install the update 1 Ensure you have 3G coverage 2 Ensure you re logged in to the home page 3 Click the alerts icon to display the alert window 4 If more than one alert is available use the and buttons at the top of the alert window to browse to the alert 5 In the 3G Network Update Available alert window click Update now GPS Privacy Agreement The GPS Privacy Agreement alert is displayed if you ha...

Page 39: ...t the microSD card Software Update Available The update may improve performance and functionality Note During installation of the update your Internet and Wi Fi connections won t be available When the installation is complete you will need to reconnect to Wi Fi To install the update 1 Ensure your Overdrive 3G 4G Mobile Hotspot is connected to the AC charger or computer through the USB to Micro B c...

Page 40: ...emember or write down the URL displayed in the window and click I ll get the update later At a later time access the URL to download the update to your computer and then follow the steps in Upgrade Firmware From a File on page 60 When the installation is complete reconnect to Wi Fi See How do I Connect to Wi Fi on page 126 ...

Page 41: ...ng the Disconnect button To launch a connection 䡵 Click the Connect button on the Virtual Device on the home page you must be logged in or Click the Connect button in the Mini Window you must be logged in or If the device LCD displays Disconnected from 3G 4G network Connect now press the power button on the device See also Internet Connection Information on page 44 Mobile Broadband Information and...

Page 42: ...ou re logged in to the home page 2 Click the Disconnect button on the Virtual Device or in the Mini Window See Virtual Device on page 29 and Mini Window on page 30 Note The Wi Fi connection is still available so users can for example share files by using a microSD card ...

Page 43: ... Fi Users Information and Settings page 42 Battery Information and Settings page 43 Internet Connection Information page 44 microSD Card Information and Settings page 45 Sounds Information and Settings page 45 The left part of the home page has a vertical row of icons and text starting with the signal strength indicator Most of these icons are also shown on the physical device and Virtual Device p...

Page 44: ...al strength the more bars the stronger the signal Excellent signal Click the signal strength icon to display the Signal Quality window The window displays The active network the network that is currently being used for your data connection For example 3G EVDO Rev A 3G or 4G status 䡲 Connection status For example Connected 䡲 Brief description of the signal strength For example Good signal 60 䡲 Tabl...

Page 45: ...bile Broadband Information window The window displays The active network the network that is currently being used for your data connection For example 4G or 3G EVDO Rev A 3G and 4G status 䡲 Connection status For example Connected 䡲 Brief description of the signal strength For example Good signal 60 Connection Preferences if you re logged in Configuring the 3G 4G Connection Preferences The value de...

Page 46: ...ternational access 䡲 If you do not select this field you can connect only when you re inside the Sprint coverage area Allow international access field if you re logged in and subject to feature availability allows roaming outside of North America If this field is displayed but not available select Allow 3G roaming Alert Information The alerts icon indicates whether there are any alerts situations ...

Page 47: ...displayed if you haven t yet accepted the GPS privacy agreement You cannot enable and use GPS until you accept this agreement Click the link to view and then accept the agreement Enable GPS To use GPS and to configure other GPS settings this check box must be selected GPS Mode How often the device should obtain a fix One time Use a single fix Use this option if you ll be using your device at the s...

Page 48: ...as a unique MAC address assigned by its manufacturer On Windows PCs the MAC address is called the physical address on a Mac computer it is called the Ethernet ID See Finding the MAC Address on page 131 Block Used to block the computer s access to the device You might want to do this if You don t recognize a listed computer You have lots of data to transfer you want to be the sole user of the bandw...

Page 49: ...the icon to display the Battery Information and Settings window When you re logged in you can set the behavior for when the device is Battery or USB powered Choose one of the following 䡲 Better battery life At the cost of shorter Wi Fi range 䡲 Longer Wi Fi range At the cost of shorter battery life AC powered Choose one of the following 䡲 Longer Wi Fi range 䡲 Shorter Wi Fi range You have a designat...

Page 50: ... sent 䡲 Data received 䡲 Total transferred 䡲 Session duration The WWAN IP address of the device the external IP address of the modem 3G or 4G that is the IP address of the modem as seen from the Internet Viewing and Configuring Detailed Internet Connection Information When you re logged in the Internet Connection Information window displays a table showing data use In the currently billing cycle Th...

Page 51: ...50 Set up access to the card See Setting Up Access to the microSD Card on page 51 Sounds Information and Settings The sounds icon shows whether the device speaker is on The device speaker is on The device speaker is off Click the sounds icon to display the Sounds window The window displays Status of the device speaker on or off If you re logged in check boxes to enable or disable sounds for the fo...

Page 52: ...erts include several types of events for example Critical battery Critical temperature Software update available Network update available Router settings reset Device startup failure Tip You can also disable all sounds through the mute switch on the device See Mute Switch on page 70 If you ve enabled the sounds through the home page but there are no sounds when an event occurs check the position o...

Page 53: ...Advanced Settings on page 48 Map me GPS Location Based Services 䡲 Open a Web browser window that shows your current location See Viewing Your Current Location on page 56 䡲 Search for the closest gas station restaurant and so on or do a custom search See Performing a Location Search on page 56 Support See Support Button on page 48 Feedback Send your comments on the device See Feedback on page 48 He...

Page 54: ...in to the home page 2 Click the Advanced Settings button Map me Button The Map me button is used for GPS Location Based Services you can for example search for the closest gas station restaurant and so on or do a custom search See Sprint Location Services on page 55 Support Button The Support button opens in a new Web browser window or tab the online support site for the Overdrive 3G 4G Mobile Hot...

Page 55: ...tton page 49 Power Off Button page 49 Note The buttons appear only when you re logged in Connect Disconnect Button This button disconnects a connection or connects if currently there s no connection Power Off Button This button turns the device off Note You can turn the device on only from the device itself ...

Page 56: ...n 16 GB can cause data loss and damage your device See also microSD Card Information and Settings on page 45 Before Using the microSD Card Slot 1 Enable the slot See Enabling the microSD Card Slot below 2 Set up access to the slot See Setting Up Access to the microSD Card on page 51 3 Optionally rename the microSD Shared Folder Name See microSD Shared Folder Name on page 51 4 Inform others how the...

Page 57: ... password enter the home page login password 䡲 To allow non administrator users to access the card select Administrator Guest 3 If you ve selected Administrator Guest a Optionally change the Set Guest Username and Set Guest Password fields up to 20 characters each spaces are allowed b Give the guest username and password to people whom you want to allow access to the card microSD Shared Folder Nam...

Page 58: ...rd after which the files CANNOT be retrieved To prevent the loss of important data please check the contents before you format the microSD card 3 Check the status of the microSD card See microSD Card Information and Settings on page 45 Removing a microSD Card 1 Ensure you and other users have completed any file transfers 2 Gently flip open the tab labelled microSD on the side of the device 3 Using...

Page 59: ...r type one of the following 䡲 Overdrive 䡲 Router IP address field in Advanced Settings Router LAN For example 192 168 0 1 䡲 Hostname For example MyDeviceName or From the Windows start menu select start Run and then type one of the following 䡲 Overdrive 䡲 Hostname 2 Double click the shared folder Mac 1 In Finder select Go Connect to Server 2 Type one of the following 䡲 smb Overdrive 䡲 smb Router IP...

Page 60: ...Please see the user documentation for your operating system or computer If security has been enabled for the microSD card you will be prompted to enter the username and password for the microSD card See Setting Up Access to the microSD Card on page 51 ...

Page 61: ...u must accept the GPS privacy agreement GPS must be enabled GPS services are not available if you are indoors GPS receivers must be able to lock onto the global positioning satellites to accurately determine position The number of obstructions present indoors often makes accurate position determination impossible Enabling GPS 1 Ensure you re logged in to the home page 2 Click the GPS icon on the l...

Page 62: ...ngs WAN GPS click the Get fix now button Alternatively you can view your current location in a Web browser See Viewing Your Current Location on page 56 Viewing Your Current Location To open a Web browser that shows your current location 1 Ensure GPS is enabled 2 Ensure you have a clear line of sight to the GPS satellites 3 In the horizontal row of buttons across the top of the home page click the ...

Page 63: ...anks ATM machines Local gas stations Local coffee shops The results of the search are displayed in a new browser window or tab See also Changing Your Mapping Service on page 102 GPS Fix in Progress If a window displays this message please wait while your device obtains a GPS location fix When a location fix has been acquired your Web browser will display the mapping results ...

Page 64: ...tionality The updates may include the following Device firmware 3G network update The browser interface Help files Other files You can Set the browser interface to automatically check for updates see below Manually check for updates See Manually Check for Updates on page 59 Automatically Check for Updates To specify how often the browser interface checks for updates 1 Log in to the home page 2 Cli...

Page 65: ...to the AC charger or computer through the USB to Micro B cable Note If you ll be using USB for data transfer and not just for charging the device you must install the device driver when you connect through USB for the first time See Making a Tethered Connection on page 25 b Click Update options c Read the information in the Software Installation Options window d To install the update click Downloa...

Page 66: ...Advanced Settings button 5 If you want to later confirm that the upgrade was successful write down the current version information shown in Device About 䡲 Software version 䡲 Firmware version in the 3G section 䡲 Firmware version in the 4G section 6 Select Device Basic 7 Optional but recommended save the current configuration a Click the Export button b Save the file Note the filename and path 8 Nex...

Page 67: ...you ve saved the current configuration reload it a Next to the Import Router Settings field click the Browse button and select the file you ve saved b Click Import 12 Reconnect to Wi Fi See How do I Connect to Wi Fi on page 126 ...

Page 68: ...eration serial number assigned to the 3G component of the device The MEID Mobile Equipment Identifier is the unique second generation serial number assigned to the 3G component of the device PRL version The PRL Preferred Roaming List is an account configuration item set by your service provider It controls the radio channels network carrier used by the 3G modem An updated PRL may improve your 3G n...

Page 69: ...3 Viewing Device Information The window also has buttons to Save the information to a text file Reset the 3G 4G configuration of the device to default settings See Resetting the 3G 4G Configuration to Default Settings on page 100 ...

Page 70: ...ct to your corporate VPN With Data Link you and your mobile workforce can maintain a secure seamless VPN connection between your enterprise network and the advanced Sprint Mobile Broadband Network To learn more about Data Link to arrange a connectivity solution that works for you or to configure Data Link please contact Sprint ...

Page 71: ...tery located under the battery compartment cover If you need a new battery see the Sierra Wireless online store https www sierrawireless com eStore The battery s part number is 1201883 Replacing the Battery 1 Turn the device off See Turning Your Device Off on page 18 2 Remove the battery compartment cover 3 Remove the old battery ...

Page 72: ...66 Battery 4 Insert the battery into the Overdrive 3G 4G Mobile Hotspot Sierra Wireless logo facing up 5 Put the battery compartment cover onto the device ...

Page 73: ...ht of the battery compartment Reset button For information on using this button see Restarting the Device below and Resetting the Software to Default Settings on page 114 Restarting the Device Tip Alternatively you may be able to restart the device by pressing and holding the power button on the device for three to four seconds If the device or the home page seems to stop responding you can reset ...

Page 74: ... device 2 Find the small hole below and to the right of the battery compartment The reset button is inside this hole Reset button 3 Insert a thin object for example the end of a paper clip into the hole and lightly press on the bottom of the hole for about a second ...

Page 75: ...Reset Button 69 Reset Button 4 Put the battery compartment cover onto the device ...

Page 76: ...70 Mute Switch Section 3Q Mute Switch The mute switch is located on the side of the device Tip You can also disable sounds through the home page See Sounds Information and Settings on page 45 ...

Page 77: ...and Hazards Do not operate the Sierra Wireless modem In areas where blasting is in progress Where explosive atmospheres may be present Near medical equipment Near life support equipment or any equipment that may be susceptible to any form of radio interference In such areas the Sierra Wireless modem MUST BE POWERED OFF The Sierra Wireless modem can transmit signals that could interfere with this e...

Page 78: ...e the battery only in the Overdrive 3G 4G Mobile Hotspot If using with a charger use only the AC charger supplied with the Overdrive 3G 4G Mobile Hotspot Do not short circuit the battery When replacing a battery use the same model of battery that was supplied with the Overdrive 3G 4G Mobile Hotspot Follow local regulations when disposing of a used battery Avoid dropping the Overdrive 3G 4G Mobile ...

Page 79: ...Section 4 Settings ...

Page 80: ... to the home page 2 Click the battery icon The Battery Information and Settings window is displayed or Select Advanced Settings Wi Fi Network 3 Select an option in the Battery or USB powered section AC Power Settings You can set the power settings for when the device is connected to an AC electrical outlet Longer Wi Fi range Shorter Wi Fi range To choose an option 1 Ensure you re logged in to the ...

Page 81: ...andby Low Power Mode on page 43 Setting the LCD Timeout Tip Alternatively you can permanently turn off the LCD in which case it will never become lit and will not display text and icons See Turning the LCD On or Off on page 75 To set the amount of time after which the LCD of the device temporarily turns off 1 Ensure you re logged in to the home page 2 Select Advanced settings Device Display 3 Ensu...

Page 82: ...tness 1 Ensure you re logged in to the home page 2 Select Advanced settings Device Display 3 Ensure LCD Backlight is set to On 4 Select a value for On Battery USB Power A lower brightness prolongs the battery life 5 Select a value for On AC Power ...

Page 83: ... device acts as an LED status indicator and may or may not be lit For more information see Using the Power Button to Determine the Device State on page 18 To enable or disable the lighting of the power button 1 Log in to the home page 2 Click the Advanced Settings button 3 Select Device Display 4 Set the LED field to On or Off ...

Page 84: ...ent types select Enable or Disable Sounds for the following events can be individually enabled or disabled Low battery alert Useful as a reminder to charge the device From the Alert when drop down list you can set the battery level at which an alert sounds System alerts When you hear the device beep use the device LCD or the Alerts window to get information about the alert See Alert Information on...

Page 85: ... Device Sounds 4 For the Low battery alerts field select Enable 5 From the Alert when drop down list select the battery level at which the alert is to sound Critical Battery Level Alert You can enable an alert to sound when the battery level is critical that is dangerously low 1 Log in to the home page 2 Click the Advanced Settings button 3 Select Device Sounds 4 For the System alerts field select...

Page 86: ...puter will automatically be logged in to the home page as long as no one else has already logged in from another computer entering the administrator password is not required The timeout security feature is disabled you will never be automatically logged off To enable automatic login 1 From the computer that you want to enable automatic login log in to the home page 2 In the login area select Remem...

Page 87: ...ic Login For a Specific Computer 1 Log in to the home page 2 Click the Advanced Settings button 3 Select Device Basic 4 Next to Remember me clients list click Show list 5 In the row for the computer that you want to disable automatic login click Delete ...

Page 88: ...on see Field level Help in the Advanced Settings Window on page 125 Accessing the Advanced Settings Window 1 Ensure you re logged in to the home page 2 Click the Advanced Settings button Device Tab Basic Section of the Device Tab 1 Log in to the home page 2 Click the Advanced Settings button 3 Select Device Basic From this window you can view set these parameters or perform these actions Login pas...

Page 89: ... Log in to the home page 2 Click the Advanced Settings button 3 Select Device Display From this window you can view set these parameters Lighting of the power button on the device Power Button LED See Enabling and Disabling the LED on page 77 Turn the LCD on or off LCD Backlight See Turning the LCD On or Off on page 75 LCD timeout how soon the LCD goes dormant Turn Backlight Off See Setting the LC...

Page 90: ... the Alerts window to get information about the alert See Alert Information on page 40 Note System alerts include several types of events for example Critical battery Critical temperature Software update available Network update available Router settings reset Device startup failure Connect to Internet Connection lost Wi Fi user has joined Useful for example if you re the only one using the device...

Page 91: ...rk service Firmware version Firmware version of the 3G component of the device PRI version PRI version of the 3G component of the device MAC address MAC address of the 4G module Each wireless device has a unique MAC address assigned by its manufacturer Firmware version Firmware version of the 4G component of the device Activation status 3G activated or not activated Original activation date Date t...

Page 92: ...to connect to and in what order 䡲 4G Preferred Connection can be established to either 3G or 4G if both are available 4G is used This setting is recommended if your service provider has no data limit for 4G but does for 3G or you want to take advantage of the faster data transfer speeds of 4G 䡲 3G Preferred Connection can be established to either 3G or 4G if both are available 3G is used 䡲 4G Only...

Page 93: ...4G Section of the WAN Tab 1 Log in to the home page 2 Click the Advanced Settings button 3 Click WAN 4G Note 4G information is not available if WAN mode is 3G only WAN mode is in Advanced Settings WAN Setup From this window you can view these 4G parameters Connection status Connected or not connected Service type 4G 4G Off or no service RSSI and CINR RSSI reflects the signal strength of the networ...

Page 94: ...ost appropriate setting to use Manual In the input field enter the number of meters to which the data must be accurate Note If the value is very small i e very high accuracy the fix may fail Fix rate The smaller the number the more up to date the location tracking will be at the cost of shorter battery life of the device Available only if GPS Mode is set to Continuous Metric units Specifies whethe...

Page 95: ...in the vicinity using the same channel try a different Wi Fi channel Basic Rate Type of wireless devices connected to your network If you re certain that all of the Wi Fi devices used with your Overdrive 3G 4G Mobile Hotspot support 802 11g then select 802 11g only this ensures faster Wi Fi speeds otherwise select 802 11b g compatible RTS threshold Specifies the smallest packet size in bytes for w...

Page 96: ...your network MAC filtering increases security of your network You can give access to your network based on the MAC address of the wireless devices This makes it harder for a hacker to use a MAC address to access your network To access this tab 1 Log in to the home page 2 Click the Advanced Settings button 3 Select Wi Fi MAC Filter From this window you can Display a list of computers that are 䡲 All...

Page 97: ... Settings window 1 Log in to the home page 2 Click the Advanced Settings button 3 Select Wi Fi Network For more information see Network Section of the Wi Fi Tab on page 88 See also Disabling Wi Fi When Connected Through USB on page 98 Battery and USB Power Settings on page 74 AC Power Settings on page 74 SSID Wi Fi Network Name The SSID identifies your Wi Fi network and is visible to other Wi Fi e...

Page 98: ... it s recommended you disable SSID Broadcast See Network Section of the Wi Fi Tab on page 88 Linking the SSID and the Host Name If you link the SSID Wi Fi network name and the Hostname name of your Overdrive 3G 4G Mobile Hotspot The SSID becomes whatever the Hostname is you cannot change the SSID only the Hostname You only need to remember one name when selecting the Wi Fi network accessing the br...

Page 99: ... if any of your devices don t support WPA or WPA2 Shared WEP uses the same key for encryption and authentication some consider shared WEP to be less secure than open WEP 䡲 WEP 64 bit Open Lower security Works with older and newer Wi Fi devices Recommended only if any of your devices don t support WPA or WPA2 Open WEP uses the key for encryption but not for authentication 䡲 WEP 128 bit Open Lower s...

Page 100: ...s 䡲 WEP 128 bit Shared 13 ASCII characters 䡲 WEP 64 bit Open 5 ASCII characters 䡲 WEP 128 bit Open 13 ASCII characters 䡲 WPA Personal TKIP ASCII string 8 to 63 characters 䡲 WPA Personal TKIP AES ASCII string 8 to 63 characters 䡲 WPA2 Personal AES ASCII string 8 to 63 characters 䡲 WPA2 Personal TKIP AES ASCII string 8 to 63 characters 䡲 WPA WPA2 Personal ASCII string 8 to 63 characters Wi Fi Passwo...

Page 101: ...puters are allowed to access the network unless they re in this list No filtering All computers are allowed to access the network In any case a computer still needs to provide the correct Wi Fi password to access the network Specifying Computers That Can Access the Network 1 Log in to the home page 2 Click the Advanced Settings button 3 Select Wi Fi MAC filter 4 From the MAC filter mode drop down ...

Page 102: ... Add 6 For each computer you want to block repeat step 5 Tip The Wi Fi Users window has a Block check box available for each currently connected user except the administrator See Wi Fi Users Information and Settings on page 42 Removing a Computer From the Allowed or Disallowed Lists 1 Log in to the home page 2 Click the Advanced Settings button 3 Select Wi Fi MAC filter 4 From the MAC filter mode ...

Page 103: ... host name 1 Log in to the home page 2 Click the Advanced Settings button 3 Select Wi Fi Network or Router LAN 4 In the Hostname field enter a name for your device Input rules 1 15 ASCII characters Valid characters are 䡲 a z 䡲 A Z 䡲 0 9 䡲 hyphen Note that the host name cannot start or end with a hyphen Setting the Maximum Number of Wi Fi Users If your network is having performance issues you might...

Page 104: ...etermine the channel to use select Auto Disabling Wi Fi When Connected Through USB You can optionally turn off the Overdrive 3G 4G Mobile Hotspot s Wi Fi when connected via the USB to Micro B cable In this case Only a computer that is connected to the device through the USB to Micro B cable can use the Overdrive 3G 4G Mobile Hotspot You can prolong the battery life of the device The battery charge...

Page 105: ...ted or not activated Activation date Date that the 3G modem account were first activated Network operator The operator carrier that your device and account were activated for 3G Section of the WAN Tab 1 Log in to the home page 2 Click the Advanced Settings button 3 Select WAN 3G From this window you can view set these parameters or perform these actions 3G connection status connected not connected...

Page 106: ...Load a PRL file for example you ve received via email or downloaded a file Alternatively you can check online for a PRL update in Advanced Settings WAN Setup click Update 3G PRL Resetting the 3G 4G Configuration to Default Settings Note Reset the configuration only if instructed by a Sprint representative After a configuration reset You must go through the device setup page 9 and 3G activation the...

Page 107: ... set the GPS mode 1 Ensure you re logged in to the home page 2 Click the GPS icon on the left side of the home page 3 In the GPS Information and Settings window under GPS Mode select one of the following 䡲 One time Use a single fix Use this option if you ll be using your device at the same location Tip If you want to get a fix now click the Get fix now button 䡲 Continuous Obtain fixes on a regular...

Page 108: ...displays the GPS results in a separate browser window 1 Ensure you re logged in to the home page 2 Click the GPS icon on the left side of the home page 3 In the GPS Information and Settings window from the Mapping service drop down list select the service Performance Setting GPS The performance setting determines the amount of time the device waits for a satellite to be discovered when obtaining G...

Page 109: ...ck the Advanced Settings button 3 Select WAN GPS 4 In the Accuracy area select one of the following 䡲 Automatic The device automatically determines the most appropriate setting to use 䡲 Manual In the input field enter the number of meters to which the data must be accurate Note If the value is very small i e very high accuracy the fix may fail ...

Page 110: ...Router Tab on page 109 䡲 Port Trigger See Port Triggering Section of the Router Tab on page 111 䡲 DMZ See DMZ Section of the Router Tab on page 112 Basic Section of the Router tab To access this tab 1 Log in to the home page 2 Click the Advanced Settings button 3 Select Router Basic From this window you can enable or disable these features and perform these actions Port forwarding See Port Forward...

Page 111: ... validating that the traffic passing through a session conforms to the protocol used for this type of session Packets that are not conforming get rejected Enabling Stateful Packet Inspection SPI Before you can use SPI you must enable it 1 Log in to the home page 2 Click the Advanced Settings button 3 Select Router Basic 4 Next to SPI select Enable LAN Section of the Router Tab 1 Log in to the home...

Page 112: ... the DNS server specified by Sprint DNS Relay is enabled by default 䡲 Manual The router assigns DHCP clients the DNS servers specified in the Manual DNS Server 1 and Manual DNS Server 2 fields Use this option to access a DNS server that provides customized addressing or if you have a local DNS server on your network If DNS Relay is disabled the router rejects DNS requests targeting the internal DN...

Page 113: ... Enabling DHCP 1 Log in to the home page 2 Click the Advanced Settings button 3 Select Router LAN 4 Next to DHCP Server select Enable Configuring DHCP To configure DHCP settings DHCP must be enabled Advanced Settings Router LAN DHCP Server You can set the following DHCP settings in Advanced Settings Router LAN DHCP IP Address Range The starting and ending address of the range of IP addresses avail...

Page 114: ...ome page 2 Click the Advanced Settings button 3 Select Router LAN 4 Ensure DHCP is enabled DHCP Server 5 Click DHCP Static IP Assignment List Assigning an IP Address Based on a MAC Address 1 Follow the above steps to display the DHCP Static IP Assignment List window 2 In the Host name field enter a meaningful description of the device 3 Enter the MAC address of the device If you don t know this ad...

Page 115: ... lets you forward incoming traffic to specific ports and devices per their local IP address on your network For example you can configure port forwarding so that You can access your Remote Desktop from the Internet by specifying the WAN public IP address that the Overdrive 3G 4G Mobile Hotspot is using Internet users can access a Web FTP or email server or gaming or Internet application hosted by ...

Page 116: ...estination port number is in the specified range a In the Start field enter the number that starts the port range b In the End field enter the number that ends the port range If the range consists of only one port enter the number that you entered in the Start field 6 From the Protocol drop down list select the protocol s used for this application TCP UDP or both 7 In the IP Address field enter th...

Page 117: ...e 111 Remove protocols and ports from the port triggering list See Removing Ports From the Port Triggering List on page 112 Enabling Port Triggering Before you can use or configure Port Triggering you must enable it 1 Log in to the home page 2 Click the Advanced Settings button 3 Select Router Basic 4 Next to Port Triggering select Enable Enabling Port Triggering for Specified Protocols and Ports ...

Page 118: ...te OK Cancel is displayed b Click Delete DMZ Section of the Router Tab DMZ means Demilitarized Zone You can select one computer to receive all unsolicited incoming connections The IP address of the DMZ is the default recipient of incoming packets from the Internet that are not handled by port forwarding rules port triggering rules or NAT d connections 1 If port forwarding and or or port triggering...

Page 119: ...find the IP address see Finding the IP Address on page 132 5 In the Source IP Address area specify what incoming traffic not handled by port forwarding port triggering or NAT to forward to this computer 䡲 To forward all incoming traffic click Any 䡲 To forward incoming traffic from certain IP addresses a Click Restriction b In the two additional fields that are displayed enter the start and end IP ...

Page 120: ... You ll need to reset the software to default settings if You ve forgotten the administrator password You ve changed the DHCP settings such that the device is inoperable for example there s no communication with the device You have two options to initiate the reset Through the software See Resetting the Software to Default Settings Through the Browser Interface on page 116 Through the reset button...

Page 121: ...et button 3 Insert a thin object for example the end of a paper clip into the hole and lightly press on the bottom of the hole for five or more seconds 4 Put the battery compartment cover onto the device 5 Check the device LCD If it displays Reset to factory defaults Press to accept press the power button on the device 6 Follow the instructions on the device LCD ...

Page 122: ...ny changes you ve made to the settings are lost Your 3G and 4G account information is not affected after reset the device remains provisioned for service 1 Log in to the home page 2 Click the Advanced Settings button 3 Select Router Basic 4 Click the Router setting reset button 5 Check the device LCD If it displays Reset to factory defaults Press to accept press the power button on the device 6 Fo...

Page 123: ...ou can then use the Import button to restore load the saved configuration To export the settings to a text file 1 Log in to the home page 2 Click the Advanced Settings button 3 Select Device Basic 4 Click the Export button Importing Settings 1 Log in to the home page 2 Click the Advanced Settings button 3 Select Device Basic 4 Click the Import button 5 Browse to and select the file with the saved ...

Page 124: ...ry does not log the amount of data transferred In the Internet Connection Information window you can view information on the current billing cycle and lifetime of the device see Internet Connection Information on page 44 Enabling and Disabling Logging of Connect Disconnects 1 Log in to the home page 2 Click the Advanced Settings button 3 Select Device Log 4 In the Connect disconnect area select En...

Page 125: ...le Primary WAN failover Primary WAN switchback Unexpected data connection loss Changes to miscellaneous settings The following system events are always logged Intrusion alerts Unexpected power loss Critical battery Critical temperature Router settings reset Firmware update Enabling and Disabling Logging of System Events 1 Log in to the home page 2 Click the Advanced Settings button 3 Select Device...

Page 126: ...information is stored in the connection history log and system events log To set the method used for obtaining the time 1 Log in to the home page 2 Click the Advanced Settings button 3 Select Device Log 4 From the Time acquisition method drop down list select CDMA or NTP 䡲 CDMA Time information is obtained from the CDMA 3G network this is more accurate than NTP but requires CDMA 3G coverage 䡲 NTP ...

Page 127: ...part of the initial setup of your newly purchased device When you click Admin Setup from the home page you must be logged in Note This window displays the administrator password and the address of the device home page Please remember this information or write it down in a safe place This window provides several options To keep the default settings of the device select one of the following 䡲 The In...

Page 128: ...122 ...

Page 129: ...Section 5 Resources ...

Page 130: ...omer Service You can reach Sprint Customer Service by Logging on to your account at sprint com Calling us toll free at 1 800 927 2199 business use or 1 888 211 4727 personal use Writing to us at Sprint Customer Service P O Box 8077 London KY 40742 Online Help To display the online Help 䡵 In the browser interface click the Help button and from the menu select Online Help The Help system opens in a ...

Page 131: ...tion if available is displayed to the right of the window Field level Help in the Advanced Settings Window When you select a field in the Advanced Settings window help information on this field if available is displayed to the right of the window To turn this feature on or off 1 Ensure you re logged in to the home page 2 Select Advanced settings Device Basic 3 Set Help for Advanced Settings to Sho...

Page 132: ...For example The bottom area of the device LCD the Virtual Device and the Mini Window show the data transfer icon and data transfer information amount of data connection duration How do I Connect to Wi Fi You may have to manually connect to Wi Fi after certain events for example as part of the initial Overdrive 3G 4G Mobile Hotspot setup or after a software update Tip The Wi Fi network name is disp...

Page 133: ...onnecting Through USB on page 24 Note If you ve forgotten both the Wi Fi password and the administrator login password then you must reset the software to default settings See Resetting the Software to Default Settings on page 114 What Do I Do if I Forgot the Administrator Password 1 Reset the software to default settings See Resetting the Software to Default Settings on page 114 2 Go through the ...

Page 134: ...eature See Performing a Location Search on page 56 Where Can I Use GPS GPS works wherever you have line of sight access to the GPS satellites How do I Enable or Disable GPS By default Sprint Location Services are disabled To enable Sprint Location Services see Enabling GPS on page 55 Location Based Services Limitations Weather conditions may affect your ability to get a clear view of the satellite...

Page 135: ...Advanced Settings Device Display LCD Backlight 䡲 Decrease the brightness of the LCD Advanced Settings Device Display Backlight Settings On Battery USB Power 䡲 Set the LCD to turn off sooner See Setting the LCD Timeout on page 75 Configure the setting for when battery powered or connected via USB to Better battery life Advanced Settings Wi Fi Network Battery or USB powered Enable standby low power ...

Page 136: ...ings furniture between the Overdrive 3G 4G Mobile Hotspot and other wireless devices decreases the signal strength Place the Overdrive 3G 4G Mobile Hotspot in a centralized location as high as possible in the room Make sure there s plenty of space around your device to provide the best signal reception Keep the device at least 3 6 feet away from electrical devices that generate RF interference for...

Page 137: ...roadcast See Network Section of the Wi Fi Tab on page 88 Use the highest level of Wi Fi security that your devices support See Wi Fi Security on page 93 Change the login password See Changing the Administrator Password on page 80 Use MAC filtering to specify computers that are or aren t allowed to connect to the network See MAC Filter Section of the Wi Fi Tab on page 90 Finding the MAC Address You...

Page 138: ...ces 2 Select Network 3 Select the adapter that is connecting to the router 4 Select Advanced 5 Select the Ethernet button The Ethernet ID is listed This is the same as the MAC address Linux Please see the user documentation of the Linux distribution Other operating systems Please see the user documentation for your operating system or computer Finding the IP Address You ll need to know the IP addr...

Page 139: ...P address might be listed under Ipv4 Address or something similar Mac OS X 1 From the Apple menu select System Preferences 2 Select Network 3 Select the wireless adapter The IP address is displayed in the right pane Other operating systems Please see the user documentation for your operating system or computer ...

Page 140: ...rive 3G 4G Mobile Hotspot through the USB to Micro B cable and then change the settings See Requirements for a USB Tethered Connection on page 25 and Making a Tethered Connection on page 25 Go to sprint com support to access troubleshooting and other resources The knowledge base at the Sierra Wireless Web site sierrawireless com support customer_help aspx may also be useful LCD Is Dark The LCD is ...

Page 141: ... the Device LCD See also SD Card Error on page 33 3G Activation Failed 1 Ensure you re in 3G coverage and the signal strength is strong 2 Turn the device off and on See Turning Your Device Off on page 18 and Turning Your Device On on page 16 3 If the Activation failed message is still displayed prepare the following and contact Sprint 䡲 Your billing information 䡲 ESN of the Overdrive 3G 4G Mobile ...

Page 142: ...te now Tip Alternatively select Advanced Settings WAN Setup Update 3G profile Searching for Network This message is displayed on the LCD until a 3G or 4G network is acquired If this message persists see the tips in Cannot Connect to the 3G 4G Network on page 139 Update Failed If this message is displayed on the device LCD or in the 3G Network Update Available or Software Update Available alert win...

Page 143: ...er supports the type of Wi Fi security that the network is set to use Note All the devices used with the Overdrive 3G 4G Mobile Hotspot must support the selected security type Your computer supports Wi Fi 802 11g if Basic Rate is set in Advanced Settings Wi Fi Network to 802 11b g compatible Your computer has not been blocked through MAC filtering See Specifying Computers That Are Not Allowed to A...

Page 144: ...o other networks disable or remove them from your computer If Internet security software is running on your computer disable it and see whether the error message still occurs Some firewall software may block access to the home page If DHCP is enabled on the Overdrive 3G 4G Mobile Hotspot ensure DHCP is enabled on your computer See DHCP on page 107 Check your Web browser settings a Open the Control...

Page 145: ...y be preventing your device from obtaining service Sprint Location Services Aren t Working or Don t Seem to Be Available Ensure that GPS is enabled See Enabling GPS on page 55 Ensure you have a clear line of sight to the GPS satellites GPS Fix Not Available Ensure you have a clear view of the sky if you re in a forested area or in or near tall buildings move to another location To retry a fix clic...

Page 146: ...140 ...

Page 147: ...Section 6 Technical Specifications and Regulatory Information ...

Page 148: ... LED Operation page 142 Radio Frequency and Electrical Specifications page 143 Software Specifications page 144 Environmental Specifications page 145 Mechanical Specifications page 145 LED Operation See Using the Power Button to Determine the Device State on page 18 ...

Page 149: ...e TBD hours Charge life TBD hours under standard use TBD hours of continuous use Current Maximum TBD A Typical data call current talk mode TBD mA 1X TBD mA 1xEV DO TBD WiMAX Standby TBD mA 1xEV DO IS2000 hybrid mode TBD WiMAX Transmit PCS 1850 to 1910 MHz Cellular 824 to 849 MHz WiMAX 2495 to 2690 MHz Receive PCS 1930 to 1990 MHz Cellular 869 to 894 MHz WiMAX 2495 to 2690 MHz GPS 1575 42 MHz ...

Page 150: ...SK WPA2 Personal TKIP AES WPA2 PSK WPA WPA2 Personal WPA WPA2 PSK SMS IS 637 Not supported FAX Not supported IOTA Supported OTASP IS 683A IS 683B IS 683C Supported OTAPA Supported PRL Preferred Roaming List Supported Authentication Supported Voice Not supported NAM Single Position Location Standalone TTY Accessibility Not supported Mobile IP Supported Network protocols router TCP UDP ARP RARP ICMP...

Page 151: ...ng temperature 4 to 131 F Storage temperature 40 to 185 F Humidity 95 non condensing Vibration 10 1000 Hz 6G 60 min axis 3 hrs total non operating Drop 1 m on concrete Mechanical Specifications Dimensions W x L x H 3 2 x 3 2 x 0 63 Power button Supported Headset jack Not supported LED White ...

Page 152: ...es WARNING EMI United States FCC Information This equipment has been tested and found to comply with the limits for a Class B computing device peripheral pursuant to Parts 15 and 27 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not ins...

Page 153: ...2 170 D459 303 D559 256 D560 911 and other patents pending This product includes technology licensed from QUALCOMM 3G Manufactured or sold by Sierra Wireless Inc or its Licensees under one or more patents licensed from InterDigital Group Trademarks SPRINT and the logo are trademarks of Sprint AirCard and Heart of the Wireless Machine are registered trademarks of Sierra Wireless Sierra Wireless the...

Page 154: ...GES INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS PRODUCT EVEN IF SIERRA WIRELESS AND OR ITS AFFILIATES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY Notwithstanding the foregoing in no event shall Sierra Wireless and or its affil...

Page 155: ...84 About this guide 5 AC charger with USB port 22 AC power settings 74 AC powered 43 Access to the network configuring 95 96 Accessories 124 Account information 62 85 124 Account setting up your device on 8 Accuracy GPS 103 Acquisition time method used for 120 Activate now 14 Activating network service 14 Activation complete 31 Activation Required alert 31 Activation 3G 3G Activation Required 136 ...

Page 156: ...rightness of LCD 76 Broadcast the SSID Wi Fi network name 89 Browser interface Updates 58 See also Home page Browsers supported 6 BSID Base Station ID 87 Buttons Below the virtual device 49 Top of home page 47 C Cannot connect to the 3G 4G network 139 Cannot connect to Wi Fi 137 Cannot display the home page 137 Care of your device 5 Carrier to Interference plus Noise Ratio CINR 39 CDMA See 3G CDMA...

Page 157: ...oftware resetting 114 Denying computers access to your network 96 Destination IP Address 113 Device Overview 2 Account setting up on 8 Components 3 Information viewing 62 84 Name host name 92 Device driver installing 25 Device name host name 97 Device tab About section 84 Basic section 82 Display section 83 Log section 85 microSD card section 83 Sounds section 84 DHCP Clients maximum number of 107...

Page 158: ...for 57 Get fix now 41 56 88 Get Started guide 4 Google Chrome 6 Google Maps 41 88 GPS 55 Overview 128 Accuracy 103 Availability 128 Enabling 55 Enhanced Local Search 128 GPS Fix Not Available 139 GPS Information and Settings window 41 GPS section of the WAN tab 87 Limitations 128 Location information displaying 56 Location current opening in a Web browser 56 Mapping service 102 Mode GPS mode 41 88...

Page 159: ...Icons on LCD 20 Not lit 134 Timeout 75 Turning off automatically 75 Turning on or off 75 Lease time DHCP 107 LED Power button on the device Description 19 Interpreting 18 Location 16 Liability limitation of 148 Lifetime data 86 Lifetime of product Total data transferred 86 Limitation of liability 148 Limitations GPS 128 Link SSID and Host Name 92 List of connected computers displaying 96 List of c...

Page 160: ... operator 86 protocols supported 144 See also Wi Fi Network Access Identifier NAI 100 Network access provider 4G NAP ID 87 Network access configuring 95 Network operator 3G 99 4G NSP ID 87 Network section of the Wi Fi tab 88 Network service 3G tips on improving service 130 Activating 14 Network Time Protocol NTP 120 Network Update Available alert 32 Network corporate accessing through VPN 128 No f...

Page 161: ...26 R Radio frequency RF specifications 143 Receive frequencies 143 Recharging the battery 21 Regulatory notices 48 146 Remember me 80 Remember me clients list 80 Remember me computers view list of 80 Reminder Wi Fi password 94 Remote Desktop accessing 109 Replacing the battery 65 Requirements GPS 55 Installation 6 USB 25 Reset button on device 67 Reset Device to Factory Defaults button 100 Resetti...

Page 162: ...ewing 38 Size of device 145 SMS 144 Software Resetting to default settings 114 Specifications 144 Updates 58 Version information 62 85 Software Update Available alert 33 Sounds Enabling and disabling individually 78 Enabling or disabling all Mute switch 70 Sounds section of the Device tab 84 Sounds window 45 Source IP Address 113 SPC Service Programming Code 100 Specifications Electrical 143 envir...

Page 163: ...x Power 87 U Universal Plug and Play UPnP 105 Update 3G PRL 86 Update 3G profile 87 Update Failed 136 Update firmware from file 60 Updates Overview 58 3G Network Update Available alert 32 Automatically check 58 Cannot check for 139 Firmware upgrade from a file 60 Manually check 59 PRL 32 86 Software Update Available alert 33 UPnP Universal Plug and Play 105 Usage guidelines for your device 5 USB C...

Page 164: ...ng to 126 Longer Wi Fi range 43 74 89 MAC Filter section of the Wi Fi tab 90 Maximum number of users 97 Network section of the Wi Fi tab 88 Password 94 Password Reminder 94 Password forgot 127 Performance tips on improving 131 Security 93 Security and encryption protocols supported 144 Security section of the Wi Fi tab 90 Sounds when user joins or leaves 45 SSID Wi Fi network name 91 USB tethered ...

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