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Siemens
Web server OZW772... V6.0
CE1C5701en
Building Technologies
Commissioning
2015-10-12
A fault message is sent to the appropriate message receiver and the reason
displayed if an e-mail cannot be sent error-free to a message receive.
A specific cause can originate in different sources. The problem must be solved
accordingly.
Cause
Cause of error
Solution
---
No error
---
Network cable
No network cable or
no active network
connected.
Connect cable or active
network. LEDs must be lit
at Ethernet connection.
DNS setting
DNS server could not be
reached or no guaran-
teed network connection.
Check Setting DNS
server, Default gateway,
or network connection.
Address mail server
Address mail server not
discovered by DNS
server.
Check Address mail
server, Default gateway,
or network connection.
Port number mail server Mail server refuses
connection or does
not answer.
Check Port number mail
server.
A company proxy server
may block Internet con-
nection.
E-mail address receiver Invalid E-mail address.
Check E-mail address.
Authentication mail
server
Mail server refuses
connection.
Inconsistent Mail server
response. "Authentication
mail server" contains
different errors.
Encrypted mail server
(i.e. with TLS = Transport
Layer Security) may not
be supported.
Check "Authentication
mail server = Yes"
and user name and
Password.
An invalid "E-mail
address sender" can
also result in this error.
The fault message is reset if:
·
The next e-mail is error free.
·
A manually triggered "Test message receiver" is successful.
·
The message receiver is deactivated.
Fault message,
E-mail
Reset fault messages