Siemens GIGASET C470 IP User Manual Download Page 168

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165

Appendix

Questions and answers

Gigaset C470-C475 IP / GBR / A31008-M1916-L101-1-7619 / appendix.fm / 7.2.08

ion 2.

08.0

1.20

When making calls from the fixed line network, the caller's phone number is not displayed

although CLIP (page 33) is set.

Calling Line Identification is not enabled.

The

caller

should ask his network provider to enable Calling Line Identification (CLI).

You hear an error tone when keying an input

(a descending tone sequence).

Action has failed/invalid input.

Repeat the operation.
Watch the display and refer to the user guide if necessary.

You cannot connect to the router and the phone is assigned a static IP address.

Check on the router whether the IP address is already being used by another device in the LAN or

belongs to the block of IP addresses that is reserved on the router for dynamic address assignment.

If necessary, change the phone's IP address (page 120).

You have made a call via VoIP but cannot hear the other caller.

Your phone is connected to a router with NAT/firewall.

Your STUN server (page 138) or outbound proxy (page 138) settings are incomplete or incorrect.

Check the settings.

No outbound proxy is entered or the outbound proxy mode

Never

is activated (page 138) and your

phone is connected to a router with symmetric NAT or a blocking firewall.

Port forwarding is activated on your router, but no permanent IP address has been assigned to

your phone.

You cannot make calls via VoIP

Server not accessible!

is displayed.

First wait a few minutes. This is often a short-term event that corrects itself after a short time.

If the message is still displayed, proceed as follows:

Check whether your phone's Ethernet cable is correctly connected to the router.

Check your router's cable connection to the Internet.

Check whether the phone is connected to the LAN. Send a ping command, e.g. from your PC, to

the phone (ping

<local IP address of the phone>). It may be that no IP address could be assigned

to the phone or a permanently set IP address is already assigned to another LAN subscriber. Check

the settings on the router, you may have to activate the DHCP server.

You cannot make calls via VoIP.

Either

Provider registration failed!

Registration failed

is shown.

First wait a few minutes. This is often a short-term event that corrects itself after a short time.

The message may still be displayed for the following reasons:
1. The personal VoIP access data (

Username

Authent. Name

and

Authent. Password

) you have entered

may be incomplete or wrong.

Check your information. In particular, check your use of upper and lower case.

2. The general settings for your VoIP provider are incomplete or incorrect (incorrect server address).

Start the Web configurator and check the settings.

You cannot make calls via VoIP.

The display shows

IP configuration error: xxx

VoIP config.error: xxx

(xxx = VoIP status code).
You are trying to make a call via a VoIP connection that is not properly configured.

Start the Web configurator and check the settings. Possible status codes and their meanings are

listed on page 168.

The phone does not dial an entered number.

The display shows

Not possible!

The number may be blocked (dial rule).

Open the

Dialling Plans

Web page of the Web configurator and delete or deactivate the block.

Summary of Contents for GIGASET C470 IP

Page 1: ...gaset Communications GmbH Desejamos que tenham bons momentos com o seu Gigaset DA Kære Kunde Gigaset Communications GmbH er retlig efterfølger til Sie mens Home and Office Communication Devices GmbH Co KG SHC som fra deres side videreførte Siemens AGs Gigaset forretninger Siemens AGs eller SHCs eventuelle forklaringer i betjeningsvejledningerne skal derfor forstås som Gigaset Communications GmbHs ...

Page 2: ...кви изложения направени от Siemens AG или SHC които се намират в ръководствата за потребителя следва да се разбират като изложения на Gigaset Communications GmbH Надяваме се да ползвате с удоволствие вашия Gigaset HU Tisztelt Vásárló A Siemens Home and Communication Devices GmbH Co KG SHC törvényes jogutódja a Gigaset Communications GmbH amely a Siemens AG Gigaset üzletágának utódja Ebből következ...

Page 3: ...s Gigaset Gigaset C470 IP C475 IP ...

Page 4: ...network switch between dial pulsing touch tone dialling Editor open special characters table 11 Connection socket for headset page 24 12 Key 1 press and hold Answer machine Gigaset C475 IP only call network mailbox 13 Talk key Accept call open last number redial list press briefly in idle status select connec tion type and start dialling press briefly press and hold after entering the number page ...

Page 5: ...t a glance Base station key 1 Paging key Lights up LAN connection active phone is connected to router Flashes data transfer to LAN connection Press briefly start paging page 99 display IP address on handset Press and hold set base station to registration mode page 98 1 ...

Page 6: ...enu 29 Making calls with VoIP and the fixed line network 30 Making an external call 30 Ending a call 32 Accepting a call 33 Calling Line Identification 33 Handsfree talking 36 Muting the handset 36 Operating the handset 37 Activating deactivating the handset 37 Activating deactivating the keypad lock 37 Control key 37 Display keys 38 Reverting to idle status 38 Menu guidance 39 Correcting incorrec...

Page 7: ...ast access 78 Operating when on the move remote operation 79 E mail notifications 81 Opening the incoming mail list 81 View the message header of an e mail 83 View e mail sender s address 83 Messenger 84 Establishing a connection going online 85 Changing checking your personal status going offline 86 Opening the buddy list 87 Receiving messages 89 Writing and sending messages 91 Calling a buddy 92...

Page 8: ... firmware 116 Making VoIP settings 118 Using the connection assistant 118 Changing settings without the connection assistant 118 Setting the phone s IP address in LAN 120 Activating deactivating display of VoIP status messages 121 Checking the base station MAC address 121 Operating the base station on the PABX 122 Changing the dialling mode 122 Setting recall 122 Setting pauses 122 Switching tempo...

Page 9: ...bers and names 156 Loading and deleting handset directories to from the PC 157 Activating VoIP status message display 159 Starting a firmware update 159 Activating deactivating the automatic version check 161 Copy date and time from time server 161 Querying the phone status 162 Appendix 163 Care 163 Contact with liquid 163 Questions and answers 163 Checking service information 171 Service Customer...

Page 10: ...rity or the dealer you purchased the product from The operation of medical appliances may be affected Be aware of the technical conditions in your particular environment e g doctor s surgery Do not hold the rear of the handset to your ear when it is ringing or when the handsfree function is activated Otherwise you risk serious and permanent dam age to your hearing The handset may cause an unpleasa...

Page 11: ...rect disposal and separate collection of your old appliance will help pre vent potential negative consequences for the environment and human health It is a precondition for reuse and recycling of used electrical and electronic equipment For more detailed information about disposal of your old appliance please contact your local council refuse centre or the original supplier of the product Warning ...

Page 12: ...hone numbers should be answered by the Gigaset C475 IP answer machine page 145 u Use Gigaset net for VoIP calls Connect your phone to the mains power supply and the Internet and enjoy free phone calls on Gigaset net without making any further set tings page 40 u Configure the phone connection for VoIP without a PC Your phone s connection assist ant downloads general data about your VoIP provider f...

Page 13: ...oIP providers will give you personal numbers with which you can be reached from the Internet the fixed line network and any mobile phone network To be able to use VoIP you need the following u A broadband Internet connection e g DSL with flat rate recommended or volume based price u Internet access i e you need a router that will connect your phone to the Internet You can find a list of recommende...

Page 14: ...rsion 097 of higher Whenever there are new or improved functions for your Gigaset C470 IP C475 IP base station firmware updates will be made available for you to download to your phone page 116 If this results in operational changes to your phone a new version of this user guide will be published on the Inter net at www siemens com gigaset Warning Only use rechargeable batteries page 174 recommend...

Page 15: ... casing and pull the battery cover upwards Connecting the charging cradle The charging cradle is designed to be operated in enclosed dry areas at temperatures ranging from 5 C to 45 C Instructions on how to connect the charging cradle and mount it on the wall if required can be found on page 214 To charge the batteries leave the handset in the charging cradle For questions and problems see page 16...

Page 16: ...erous u After a while the charge capacity of the batteries will decrease for technical reasons Setting the date and time The date and time must be set in order to have the correct time for incoming calls and to be able to use the alarm clock and calendar If the date and time on the phone have not yet been set the Time display key will appear Manual setting You can use the menu at a later point to ...

Page 17: ...it Enter the extra code Save Press the display key Repeat the above steps until all extra codes for your area have been entered A maximum of 5 extra codes can be stored a Press and hold idle status Registering the handset to the base station Your handset is registered to the base station by default Instructions on how to register additional handsets with the base station and make free internal cal...

Page 18: ...given below see Figure 1 1 Connect the phone cord and power lead to the base station 2 Connect the base station to the fixed line network and the mains power supply 3 To connect the base station to the Internet first connect the base station to the router connection via router and modem or via router with integrated modem 4 Connect the PC and router optional for advanced configuration of the base ...

Page 19: ...the base station 2 Insert the power lead of the mains adapter into the upper connection socket at the rear of the base station 3 Push both cables into the appropriate cable channels 2 Connect the base station to the fixed line network and the mains power supply 1 Insert the phone cord into the fixed line network connection socket 2 Then insert the mains adapter into the mains socket 1 2 3 2 1 ...

Page 20: ...e fixed line network and can be reached on your fixed line number The answer machine on the Gigaset C475 IP has a standard announcementwhen recording mode is active page 71 3 Connect the base station with the router Internet For Internet access you need a router connected to the Internet via a modem this may be integrated in the router 1 Connect one Ethernet cable plug into the LAN socket at the s...

Page 21: ...ne VoIP account The following phone settings are necessary in order for you to use VoIP You can obtain the following information from your VoIP provider u Your user name with the VoIP provider if this is required by the VoIP provider u Your registration name u Your password with the VoIP provider u VoIP provider general settings The connection assistant will help you with the settings Automatic co...

Page 22: ...he message key f to start the connection assistant You will see the following display Yes Press the display key to start the connection assistant Enter the system PIN default is 0000 and press OK If you press No the procedure that follows is described under Entering your name in the Gigaset net directory on page 21 Please note Your phone is preconfigured for dynamic assignment of the IP address In...

Page 23: ...e registration name and press OK Authent Password Enter password and press OK If the data for your VoIP provider is not available for download press the display key twice You can then carry out the following steps with the connection assistant You must then make the settings needed for the VoIP provider using the Web configurator page 133 Your VoIP provider will supply you with this data You can e...

Page 24: ...es Press the display key Enter your Gigaset net name Enter the name that you would like to be listed under in the Gigaset net direc tory and press OK The name may contain up to 25 characters A connection to the Gigaset net server is established If there is already an entry under this name you will receive a message to this effect and you will be asked to enter a name again If an entry in the Gigas...

Page 25: ...eck the cable connection between the base station and the router the LED on the base station must light up and the connection between the router and the Internet con nection Check whether the phone is connected to the LAN It may not have been possible to dynamically assign an IP address to the phone or You have assigned a static IP address to the phone that has either already been assigned to anot...

Page 26: ...eadset By using a belt clip and headset optional you can easily make your handset a constant companion both inside the building and in its immediate vicinity Attaching the belt clip The handset has notches at the top and on each side level with the loudspeaker for attaching the belt clip Press the belt clip onto the back of the handset so that the protrusions on the belt clip engage with the notch...

Page 27: ...duction of the handset s transmission power is dependent on the handset s prox imity to the base station u The base station can also be switched to eco mode Eco mode reduces the transmission power and power consumption of the base station This can be set on your handset Activating deactivating eco mode Precondition Repeater support must be deactivated v Ð Settings Base Add Features Eco Mode Select...

Page 28: ...Scrolling through the menus Scroll to the function with the control key q press up or down and press OK 1 î Messaging 1 1 SMS An SMS mailbox general or private activated without a PIN page 61 1 1 1 New SMS page 62 1 1 2 Incoming 0 page 64 1 1 3 Outgoing 0 page 63 An SMS mailbox activated with a PIN or 2 3 mailboxes 1 1 1 Mailbox 1 1 1 1 New SMS page 62 1 1 1 2 Incoming 0 page 64 1 1 1 3 Outgoing 0...

Page 29: ...l page 81 1 3 Messenger 1 3 1 Buddies page 87 1 3 2 User Status 1 3 2 1 Change Status page 87 1 3 2 2 Info page 87 1 3 3 Messages page 89 2 ê Sel Services 2 1 VoIP 2 1 6 Call Divert page 47 2 1 7 Call Waiting page 47 2 2 Fixed Line 2 2 6 Call Divert page 45 2 2 7 Call Waiting page 45 2 3 Ringback Off page 46 2 4 Always anon page 46 2 5 Next Call page 46 3 ì Alarm Clock page 112 4 í Add Features 4 ...

Page 30: ...lour Scheme page 106 5 3 3 Contrast page 106 5 3 4 Backlight page 107 5 4 Handset 5 4 1 Language page 106 5 4 2 Auto Answer page 109 5 4 3 Register H Set page 98 5 4 4 Reset Handset page 113 5 5 Base 5 5 1 Calls List Type 5 5 1 1 Missed Calls page 58 5 5 1 2 All Calls 5 5 2 Music on hold page 115 5 5 3 System PIN page 114 5 5 4 Base Reset page 114 5 5 5 Add Features 5 5 5 1 Repeater Mode page 115 ...

Page 31: ...onfigured VoIP phone numbers and receive numbers on the handset 5 6 2 7 Net AM IP6 5 6 3 Set Key 1 Local AM only on C475 IP base station page 78 Net AM Fxd line page 95 Net AM IP1 page 95 dependent on the number of configured VoIP phone numbers and receive numbers on the handset Net AM IP6 page 95 5 7 Telephony 5 7 1 Default Line 5 7 1 1 VoIP page 116 5 7 1 2 Fixed Line 5 7 2 Connection Assist pag...

Page 32: ...30 Telephony Connections page 132 Audio page 140 Number Assignment page 144 Call Forwarding page 146 Dialling Plans page 149 Network Mailbox page 151 Advanced Settings page 146 Messaging Messenger page 152 E Mail page 154 Services page 155 Handsets page 156 page 157 Miscellaneous page 159 to page 159 Status Device page 162 ...

Page 33: ...to your phone you can define which VoIP number VoIP account is used for external calls from each specific handset handset send number page 144 Please note You can conduct up to three separate external calls via your base station using different hand sets two calls via VoIP and one via the fixed line network You can define dialling plans for certain numbers or area codes by determining the connecti...

Page 34: ...arty you wish to call Add the suffix for the connection your phone number through which you wish to make and pay for the call c Press the talk key The connection is always made via the line with the assigned suffix regardless of whether you press the call key c briefly or press and hold Example If you enter the number 1234567890 1 and press the talk key c the number 1234567890 will be dialled via ...

Page 35: ...ode will not be prefixed to the number Emergency numbers Dialling plans for emergency numbers e g the local emergency service number are fac tory set for certain countries Emergency calls are then always made via the fixed line net work You cannot delete or deactivate these dialling plans However you can change the connec tion through which each emergency number should be called e g if the phone i...

Page 36: ...tions are met u Your fixed line network provider supports CLIP CLI CLI Calling Line Identification number of the caller is transmitted CLIP Calling Line Identification Presentation the caller s number is displayed u You have arranged CLIP with your network provider u The caller has arranged CLI with the network provider If the phone number is identified and the caller s number is saved in your han...

Page 37: ...e under which the caller is saved in the online directory Preconditions u The provider of the online directory you have set for your telephone page 155 sup ports this function u You have activated the display caller name function via the Web configurator page 155 u The caller has authorised Calling Line Identification and has not suppressed the func tion u Your telephone is connected to the Intern...

Page 38: ...ions u Your VoIP provider supports COLP Connected Line Identification Presentation You may have to ask your provider to activate COLP contact your VoIP provider for more information u The called party has not activated COLR Connected Line Identification Restriction For outgoing VoIP calls the phone number of the connection on which the call is received is displayed on the handset The displayed num...

Page 39: ...itching between earpiece and handsfree mode Press the handsfree key d to activate deactivate the handsfree function during a call and when listening to the answer machine Gigaset C475 IP If you wish to place the handset in the charging cradle during a call Press and hold the handsfree key d while placing the handset in the charging cradle If the handsfree key d does not light up press the key agai...

Page 40: ... that you must press in the given oper ating situation is shown in black top bottom right left Example t for press up on the control key The control key has a number of different functions When the handset is in idle status s Press and release to open the handset directory Press and hold to open the list of available online directories v Open the main menu u Open the list of handsets t Call up the...

Page 41: ...isplay key functions are shown in the bottom display line 2 Display keys The most important display icons are Options Open a situation dependent menu context menu W Delete key deletes one character at a time from right to left Î Go back one menu level or cancel operation Œ Fetch e mail address from the directory Ó Copy number into directory Ÿ Forward external call to the answer machine Gigaset C47...

Page 42: ...el is opened Submenus The functions in the submenus are displayed as lists To access a function Scroll to the function with the control key q and press OK Or Enter the number combination that is in front of the function in the menu tree page 25 shortcut Briefly press the end call key a once to return to the previous menu level cancel the oper ation Correcting incorrect entries You can correct inco...

Page 43: ...able to access You can use an echo service provided by the telephone number 12341 9 English on the Gigaset net Web page to test your VoIP connection After an announcement the echo service sends back the voice data you have received immediately in the form of an echo Search for subscribers in the Gigaset net directory Your handset is in idle status s Press and hold q If necessary select Gigaset net...

Page 44: ...tching entry a corresponding message is displayed You have the following options Press the display key New to start a new search Or Press the display key Change to change the search criteria The previously entered name is copied and can be edited If there are too many matching entries in the Gigaset net directory the message Too many entries found is displayed instead of a hit list Press the displ...

Page 45: ...The number and name where appropriate abbreviated max 16 characters are copied to the directory Edit and save entry where appropriate page 50 The hit list is displayed again New search Start a search with a new name page 41 Own details See Entering editing and deleting own entry on page 43 Please note Connections to Gigaset net are always established via the Internet irrespective of which default ...

Page 46: ...u can delete the name with X If there is not yet an entry with this name in the Gigaset net directory the name is saved A message to this effect is displayed The handset switches to idle status If there is already an entry with this name or the entered name contains impermissible characters you will be requested to enter a different name Calling a Gigaset net subscriber You can call a Gigaset net ...

Page 47: ...deactivating anonymous calling for all calls Withholding caller ID can be activated deactivated permanently for all your phone s con nections fixed line network and VoIP When this function is activated the phone number will be withheld both for fixed line net work calls and for calls via a VoIP connection Withholding caller ID is activated for all reg istered handsets v ê Sel Services Always anon ...

Page 48: ...ne VoIP or mobile number Status Activate deactivate call forwarding Press the display key Send Press the end call key a after the announcement from the telephone network Activating deactivating call waiting If call waiting is activated a caller on the fixed line network will hear the ringing tone if you are already conducting a phone conversation using your fixed line connection This call is annou...

Page 49: ...waiting call Precondition Call waiting is activated page 45 Accept Press the display key Or if the caller s number is not transferred Options Accept waiting call You have the option of toggling or holding a conference call Functions after a call Cancelling ringback v ê Sel Services Ringback Off If you have cancelled the ringback a code is sent After confirmation from the telephone network press th...

Page 50: ...ls from a VoIP number You must state another Gigaset net number for call forwarding from your Gigaset net number Status Activate deactivate call forwarding Press the display key Save Activating deactivating call waiting Precondition Your phone will permit two parallel VoIP connections s Allow 1 VoIP call only on page 141 If call waiting is activated a caller on one of your VoIP connections will he...

Page 51: ...pendent Precondition You are toggling calls and you phoned the currently active participant yourself To connect the two external participants Options Call Transfer If call forwarding was successful a message will appear to this effect The handset will then switch to idle Accepting a waiting call Precondition Call waiting is activated page 47 Accept Press the display key You have the option of togg...

Page 52: ...e status open the directory by pressing the s key Length of entries Number max 32 digits Name max 16 characters Call by call list The call by call list is used to store access codes for network providers called call by call numbers that can be put ahead of the numbers when dialling via the fixed line network Open the call by call list in idle status by pressing the C key Length of entries Number m...

Page 53: ...ert a space or a digit in front of the name These entries will then move to the beginning of the directory Names that you have prefixed with a star will move to the end of the directory Please note To find out how to enter IP addresses turn to page 32 If you want to dial a certain number using the same line connection each time you can add the relevant line suffix to the number in question page 31...

Page 54: ...entries View Press the display key The entry is displayed Back with OK Editing entries View Edit Press the display keys one after the other Carry out changes and save Using other functions s C q Select entry page 51 Options Open menu The following functions can be selected with q Display Number Change or add to a saved number and then dial it press talk key c or save it as a new entry to do so pre...

Page 55: ...led via the non default connection page 116 If no suffix is entered the number will be dialled via the default connection Exception A dialling plan has been defined for the number page 149 Sending the directory call by call list to another handset Preconditions u The sending and receiving handsets must both be registered to the same base station u The other handset can send and receive directory e...

Page 56: ...ied directories e g Yellow Pages depending on your provider You can define which online directories you wish to use via the Web configurator page 155 Opening an online directory classified directory Precondition The handset is idle and a VoIP connection is available s Press and hold This opens the list of online directories Provider specific names appear in he display q Select directory online dir...

Page 57: ...ia The entries for Category Name and City are adopted and can be changed OK Press the display key to continue the search A corresponding message will appear on the display if no subscriber is found to match the search criteria You have the following options Press the display key New to start a new search Or Press the display key Edit to change the search criteria The stated name and town are adopt...

Page 58: ...search criteria and restrict list page 55 New search Start a new search Copy to Directory Transfer the entry number to the handset s directory page 53 The surname is transferred to the name field of the directory Calling subscribers Precondition A hit list is displayed Select the entry and press the talk key c This dials the number in the display if there is only one number A list of numbers appea...

Page 59: ...dial list contains the 20 numbers last dialled with the handset max 32 digits If a number is in the directory or the call by call list then the appropriate name will be displayed Dialling from the last number redial list c Press the key briefly q Select an entry c Briefly press press and hold the talk key The number is dialled using the selected connection type page 30 When a name is displayed you...

Page 60: ...ist u Messenger message list see page 89 The list is only shown on the handset that is online An advisory tone sounds as soon as a new message arrives in a list The f key flashes it goes off when the key is pressed In idle status the display shows an icon for the new message The number of new entries is shown beneath the corresponding icon List selection Pressing the f button will only display lis...

Page 61: ... the same number are stored several times in the list of answered calls Setting the calls list type v Ð Settings Base Calls List Type Missed Calls All Calls Select and press OK on a Press and hold idle status The calls list entries are retained when you change the list type Entries in the calls list New messages are displayed at the top Example of list entries u List type in header Missed Calls Al...

Page 62: ...tatus old i e the next time you call the list up they will no longer be shown in bold Answer machine list Gigaset C475 IP The answer machine list Ans M is only displayed on handsets that have at least one receive number in common with the answer machine You can use the mailbox list to listen to the messages that are in the mailboxes The first new message received is displayed in the answer machine...

Page 63: ... in the call by call list Linking call by call numbers with a number You can prefix a network provider s number chaining to numbers dialled via a fixed line network C Open call by call list s Select entry call by call number Options Press the display key Display Number Select and press OK s Enter number or dial number from the directory page 53 c Briefly press press and hold the talk key so that t...

Page 64: ...ovider Your SMS messages are sent via the Service Centr that is entered as the active send serv ice centre However you can activate any other SMS centre as the active send service cen tre to send a current message page 68 If no SMS service centre is entered the SMS menu only contains the entry Settings Enter an SMS service centre page 68 Information on writing an SMS can be found in the appendix p...

Page 65: ...lect mailbox if necessary and press OK page 67 Enter mailbox PIN if necessary and press OK New SMS Select and press OK Write an SMS Sending an SMS c Press the talk key or Options Press the display key Send Select and press OK Then SMS Select and press OK s C Select number with area code even if you are in that area from the directory or call by call list or enter number directly For sending SMS to...

Page 66: ...lect SMS Read Press the display key The entry will be displayed Scroll line by line using q Or Options Open menu Delete Entry Press OK The selected SMS message is deleted You can use Options Delete all to delete every SMS in the draft message list Writing changing an SMS You are reading an SMS in the draft message list Options Open menu You have the following options New SMS Write a new SMS and th...

Page 67: ...es are signalled on all Gigaset C47H handsets by the À icon in the display the flashing message key f and an advisory tone Opening the incoming message list with the f key f Press Select a mailbox if necessary and enter mailbox PIN The incoming message list is displayed as follows example 1 Bold number of new entries Regular number of read entries 2 Name of mailbox here general mailbox Open list w...

Page 68: ...lect and press OK For further information see page 62 Copying the number to the directory Copying the sender s number Open the incoming message list and select entry page 64 Options Press the display key For further information see page 53 Dialling numbers from SMS texts transferring to the directory Read the SMS page 64 and scroll to the telephone number The digits are reverse highlighted c Brief...

Page 69: ...r Enter the number including area code to which the SMS is to be sent Save Press the display key a Press and hold idle status Setting the notification type v î Messaging SMS Settings Notify Type Change multiple line input if necessary Missed Calls Select On if you require SMS notification Ans Machine Gigaset C475 IP Select On if you require SMS notification Save changes page 177 Please note The sy...

Page 70: ...a preset SMS centre u If you have forgotten your mailbox PIN you can reset it by restoring the base station s default settings This will delete all SMS messages from all mailboxes Setting up and changing a personal mailbox Setting up a personal mailbox v î Messaging SMS Settings SMS Mailboxes s Select mailbox e g Mailbox 2 and press OK Change multiple line input On Off Activate or deactivate mailb...

Page 71: ...heir directory If the ID is invalid the SMS will not be delivered Setting SMS centres Entering changing SMS centres You should find out about the services and special functions offered by your service pro vider before you make a new application and or before you delete pre configured call numbers v î Messaging SMS Settings Service Centres s Select SMS centre e g Service Centr 1 and press OK Change...

Page 72: ... messages your sender number may be sent without your exten sion number In this case the recipient cannot reply to you directly Sending and receiving SMS messages on ISDN PABXs is only possible via the MSN number assigned to your base station Activating deactivating SMS function If you deactivate the SMS function you cannot send or receive any SMS messages with your phone The settings you have mad...

Page 73: ...ll forwarding is activated with When All Calls for a fixed line connection and with All Calls for the network mailbox Change the call forwarding The SMS message is played back 1 The display call number service is not activated Ask your service provider to activate this function chargeable 2 Your mobile phone operator and your fixed line network SMS service provider have not agreed on a co operatio...

Page 74: ...ssigned to the answer machine as a receive number Parallel calls If a caller is connected to the answer machine and a second call for the answer machine comes in on a different line fixed line network or VoIP the second caller hears the ringing tone The answer machine will answer the second call if u the connection with the first caller has ended and u the set time period for the answer machine to...

Page 75: ...toggling You can use the Ans Mode Time setting to change over the announcement mode for a spe cific period Example Ans Record mode is set If you activate Ans Mode Time and set the time period From 18 00 Until 08 00 the answer machine will switch to Announce Only mode every day at 18 00 if it is switched on It will switch back to Ans Record mode at 08 00 the next day v Ð Settings Voice Mail Local A...

Page 76: ...ing the announcement is played back for you to check You can re record the announcement with New You can cancel the playback by pressing a or Please note u Recording ends automatically if the maximum recording time of 170 seconds is exceeded or there is a break in speech for more than 2 seconds u If you cancel the recording the previously recorded announcement will be deleted The pre recorded anno...

Page 77: ... the answer machine list provided it has been set page 13 and displayed during the playback If Calling Line Identification is acti vated the caller s number is displayed If the caller s number is saved in the directory their name is displayed f Press the message key Ans M Select and press OK An announcement informs you if there are new or old messages If there are new messages playback begins with...

Page 78: ...ark as New Select and press OK Playback of the current message is cancelled Playback of next message starts if applicable The f key on the handset flashes Copying the phone number of a message to the directory See Copying a displayed number to the directory page 53 Deleting messages You can either delete all old messages together or individually Deleting all old messages During playback or pause O...

Page 79: ...call The set time for the call acceptance page 77 is ignored The display key Ÿ will not be displayed if the memory is full Activating deactivating two way recording You can record an external call with the answer machine Precondition You are conducting an external call At least one of the handset s send receive numbers is assigned to the answer machine as a receive number page 145 Inform the calle...

Page 80: ...nswer machine has already been preset at the factory Make individual settings using the handset Call acceptance charge saving function for remote operation You can set when you want the answer machine to accept a call The options are 0 sec after 10 sec 18 sec or 30 sec and the cost saving setting Automatic In Automatic mode the following applies for call acceptance u If there are no new messages t...

Page 81: ...he display key Assigning the answer machine to key 1 for fast access You can assign the local answer machine or one of your network mailboxes to key for fast access page 95 This setting is handset specific Configuring the local answer machine for fast access Precondition At least one of your handset s send receive numbers matches a receive number of the answer machine v Ð Settings Voice Mail Set K...

Page 82: ...ayed back All messages are played back irrespective of their receive number After the new messages the old messages are played back Finally the remaining memory time is given You can control message playback by means of the keypad Operating the answer machine via the keypad The following keys are used for operation A Previous Go to the start of the current message Press repeatedly to go to the pre...

Page 83: ... Press the end call key or replace the receiver Activating the answer machine Phone home and allow to ring for around a minute Use a phone number that has been assigned to the answer machine as a receive number You hear Please enter PIN Enter system PIN Your answer machine will be activated in the set mode page 72 It tells you how much memory time is left The messages are now played back The answe...

Page 84: ...The incoming e mail server uses the POP3 protocol u You have stored the name of the incoming e mail server and your personal access data account name password in the phone page 154 Opening the incoming mail list v î Messaging E mail Or if new e mail messages have been received the message key f is flashing f E mail The telephone establishes a connection to the incoming e mail server A list of e ma...

Page 85: ... resources your phone requires to make the connection are busy e g Two VoIP connections have already been made Another handset is currently connected to the incoming e mail server Try again later Log in failed Error when logging in to the incoming e mail server This may have the following cause Incorrect entries for name of incoming e mail server user name and or password Check settings page 154 P...

Page 86: ...e display key to return to the incoming message list View e mail sender s address Precondition You have opened the incoming mail list page 81 q Select e mail entry From Press the display key The sender s e mail address is shown in full Press the display key to return to the incoming message list Example Deleting an e mail Precondition You have viewed the message header or the sender s address of a...

Page 87: ...d from the messenger server In addition to this each buddy can determine their own communication status state of presence see page 87 from which buddies can tell whether they are in the mood to chat or wish to remain undisturbed The Web configurator on your phone gives you the following options u Go online page 85 u Display the list of your contacts buddies on the handset that you previously creat...

Page 88: ... are Online The display will show the submenu for your messenger You can open your buddy list send and receive messages and call your buddies The following is displayed when the handset is in idle status You remain online until you set your status to Offline page 86 or the connection to the messenger server is terminated page 93 You also remain online if you press the end call key a If the connect...

Page 89: ...You have the following options Offline You log off from the messenger server The messenger server informs your buddies that you are no longer available The handset switches to idle status You can neither send nor receive messages Online Setting after successful connection You are logged on to the messenger server and can send and receive messages Ready for chat You are Online and can send and rece...

Page 90: ...ated if necessary u Your current status u Your user ID format userid provider domain abbreviated if necessary Only Offline will be displayed if you are offline Opening the buddy list Precondition You are Online and have already created a buddy list using the PC on your provider s messenger server v î Messaging Messenger Buddies Only the first 20 maximum buddies on the buddy list will be read by th...

Page 91: ...ies with Offline or Invisible status in alphabetical order The icon is red Changes in the status of buddies You have opened the buddy list and one of the buddies changes their status The following distinctions are made u A buddy changes to status Online Ready for chat You are informed via a message on the display The buddy list is updated u In the event of another status change the buddy list is u...

Page 92: ... if you want to chat with the buddy Chatting to buddies You want to chat to a buddy i e send a message Precondition You have opened the buddy list page 87 and selected a buddy with q Press the display key Chat The text editor is opened Write and send your message page 91 The buddy list is shown again Receiving messages Precondition You are online Newly arrived buddy or info messages page 90 are in...

Page 93: ... the oldest message s will be overwritten If there are no old read messages the oldest unread messages will be overwritten Message types In instant messaging a distinction is made between the following types of message u Buddy messages are the instant messages you receive from your buddies You can answer the messages u Info messages are special information from the provider They are forwarded to y...

Page 94: ... can write a reply see Writing and sending messages on page 91 Or a Back to the message list Delete message Precondition You have opened the message list and selected a message with q Press the display key Delete Writing and sending messages Precondition u You are reading a buddy s message and press the display key Answer or u You have pressed the display key Chat in the buddy list or the buddy pr...

Page 95: ...u options for the text editor By pressing Menu within the text editor you have the following options Send Send message to buddy Delete Text Delete the whole text Calling a buddy You can call a buddy directly Precondition The messenger server supports calls using vCard and your buddy s vCard contains a phone number Preconditions u You have opened the buddy list and selected a buddy or u You have op...

Page 96: ...ding If it is not possible to send a message a distinction is made between the following situa tions u The connection to the messenger server is interrupted A message is shown in the display to indicate that the connection to the messenger server has been interrupted The message is stored temporarily page 92 Try to re establish the connection page 85 and send the message again u The server is unab...

Page 97: ... handset that are assigned to a receive number on the handset v Ð Settings Voice Mail Network AM s The list of connections VoIP and fixed line network that are assigned to the handset as receive numbers is displayed The display shows Net AM xxx where xxx is replaced by the relevant default name for the connection IP1 to IP6 Fxd line s Select connection and press OK You have selected a VoIP connect...

Page 98: ...elevant default name for the connection IP1 to IP6 Fxd line and if available Local AM for the integrated answer machine on the Gigaset C475 IP base station s Select connection and press OK on If a number is already saved to the base station for the selected network mailbox fast access is activated a Press and hold idle status If no number has been saved for the network mailbox a message is display...

Page 99: ...n you press the message key f the following is displayed example 1 Fxd line IP1 etc are the default names for the associated connections The default names are always shown irrespective of which connection name you have specified when configuring via the Web configurator 2 If there are new messages in the network mailbox the list entry is shown in bold The number of new messages is shown in bracket...

Page 100: ...ssages can generally be played back using your handset keypad digit codes Listen to the announcement Please note The network mailbox is automatically called via the corresponding connection An area code pre defined for your phone is not prefixed Network mailbox messages can generally be played back using your handset keypad digit codes You need to define how the digit codes for VoIP should be conv...

Page 101: ...elect v Ð Settings Handset Register H Set on the handset Enter the system PIN of the base station the default is 0000 and press OK The display shows e g Base 1 and flashes Within the next 60 seconds press and hold for approx 3 seconds the registration pag ing key page 2 on the base station The handset is assigned the lowest available internal number 1 6 If a number of hand sets are registered on t...

Page 102: ...rompt a Press and hold idle status The handset is de registered immediately even if it is not in idle status Locating a handset paging You can locate your handset using the base station Briefly press the registration paging key on the base station page 2 All handsets will ring at the same time paging even if ringer tones are switched off The current local IP address for the base station appears in...

Page 103: ... number is overwritten q If necessary select further handsets and change numbers After all the changes are completed Save Press the display key to save the input a Press and hold idle status You will hear the error tone if an internal number has been allocated twice Repeat the procedure with a free number Changing the name of a handset The names INT 1 INT 2 etc are assigned automatically at regist...

Page 104: ... Open the list of handsets The external participant hears hold music if activated page 115 s Select a handset or Call All and press OK When the internal participant answers If necessary announce the external call a Press the end call key The external call is transferred to the other handset If the internal participant does not answer or the line is busy press the display key End to return to the e...

Page 105: ...ll with the external participant and the internal partic ipant If the internal participant who has been called ends the call press end call key a you will be connected with the external participant If you press end call key a the external call will be transferred to the internal participant Accepting rejecting call waiting during an internal call If you receive an external call during an internal ...

Page 106: ...es Listening In Tone Select and press OK on a Press and hold idle status Listening in At least one line is engaged with an external call A corresponding message is shown in the display You want to listen in to the external call c Press and hold the talk key q If multiple external calls are being made select the call and press OK You are linked into the call All call participants will hear a signal...

Page 107: ...d If you deactivate then reactivate the handset the room monitor remains activated Activating the room monitor and entering the number to be called v í Add Features Room Monitor Change multiple line input Room M Select On to activate Call to Press the display key Edit and enter destination number External number Enter number directly or press s and select number from directory Only the last 4 digi...

Page 108: ...ress keys 9 Your base station sends a confirmation tone and ends the connection Room monitor function deactivated on the handset There will be no further room monitor calls The other room monitor settings e g no ringer tone on the handset will remain acti vated until you press the display key OFF on the handset To reactivate the room function with the same phone number Turn on the activation again...

Page 109: ...Select a language and press OK a Press and hold idle status If you accidentally choose a language you do not understand v 5 4 Press keys in sequence s Select the correct language and press OK Setting the display You have a choice of four colour schemes and several different contrasts v Ð Settings Display Colour Scheme Select and press OK s Select a colour scheme and press OK current colour a Press...

Page 110: ...low Press the display key Save If the screen picture conceals the display press the end call key a briefly to show the idle display with time and date Changing the screen picture v Ð Settings Display Screen Picture s Scroll to the Selection line View Press the display key The active screen picture is displayed s Select the logo and press the display key Save Press the display key Save Setting the ...

Page 111: ... writing sending and reading SMS messages page 62 î Messaging SMS u SMS Notific Notif Opens the menu for activating SMS notification page 66 î Messaging SMS Settings Notify Type u E mail EMail Opens the e mail submenu for receiving and reading e mail notifications page 81 î Messaging E mail u Messenger Messgr Opens the Messenger submenu for chatting with friends on the Internet page 85 î Messaging...

Page 112: ... to three different levels In the handset idle status t Press the control key at the top Handset Volume Select and press OK r Set the earpiece volume s Jump to the Speaker line r Set the handsfree volume Save Press display key if necessary to save the setting permanently Setting the volume during a call t Press the control key at the top r Select volume The setting will automatically be saved afte...

Page 113: ...lody depending on the type of signalling required In the handset idle status t Press the control key at the top Ringer Settings Select and press OK Ext Calls Internal Calls Select and press OK Change multiple line input r Set volume 1 6 s Scroll to the next line r Select melody Save Press the display key to save the setting a Press and hold idle status Same ringer tone for all functions In the han...

Page 114: ... Beep instead of the ringer tone Press and hold the star key and within 3 seconds Beep Press the display key A call will now be signalled by one short alert tone º appears in the display Activating deactivating advisory tones Your handset uses advisory tones to tell you about different activities and statuses The following advisory tones can be activated deactivated independently of each other u K...

Page 115: ...ave Press the display key to save the setting The ì icon is displayed in the idle display A wake up call with the selected ringer melody is signalled on the handset The wake up call sounds for 60 seconds ì is shown in the display If no key is pressed the wake up call is repeated twice at five minute intervals and then turned off During a call the wake up call is signalled by a short tone Deactivat...

Page 116: ...y volume ringer tone and alarm clock settings see from page 106 onwards The last number redial list is cleared This will not affect entries in the directory call by call list call history SMS lists or the hand set s registration to the base station v Ð Settings Handset Reset Handset Yes Press the display key You can cancel the factory reset by pressing a or the display key No a Press and hold idle...

Page 117: ...to yourself v Ð Settings Base System PIN Enter the current system PIN and press OK Enter new system PIN s Scroll to the Re enter PIN line Now re enter the new system PIN and press OK For security reasons is displayed instead of the system PIN a Press and hold idle status Restoring the base station to the factory settings Resetting the base station via the menu Each individual setting is reset in p...

Page 118: ...e 16 Press and hold the registration paging key page 2 Plug the mains adapter back into the power socket Continue to press and hold the registration paging key at least 2 sec Release the registration paging key The base station has now been reset Activating deactivating music on hold v Ð Settings Base Music on hold Select and press OK to activate or deactivate music on hold on Activating deactivat...

Page 119: ...condition The base station is in idle status i e u No calls are being made via the fixed line network or VoIP u There is no internal connection between the registered handsets u No other handset has opened the base station menu Starting the firmware update manually v Ð Settings Base Software Update Select and press OK Enter the system PIN and press OK The base station establishes a connection to t...

Page 120: ...ill be displayed when the handset is in idle status and the message key f flashes f Press the message key Yes Press the display key to confirm the prompt The firmware will be loaded onto your phone Please note If you reply to the request with No the display will not be repeated The message New firmware available will only be shown again if a newer version of the firmware than the one rejected is a...

Page 121: ...u try to connect to the Internet before making the neces sary settings You can also start the connection assistant via the menu v Ð Settings Telephony Connection Assist Select and press OK Enter the system PIN and press OK For how to enter VoIP settings using the connection assistant see page 19 Changing settings without the connection assistant You can change your provider s VoIP settings and the...

Page 122: ...IP provider v Ð Settings Telephony VoIP Enter system PIN Provider Registr Change multiple line input Username Enter the user name caller ID for your VoIP provider account Username is often identi cal to your Internet telephone number the first part of your SIP address see page 136 Authent Name Authent Password Enter the provider dependent access data that has to be transferred by the phone to the ...

Page 123: ...ss and the subnet mask for the base station in the next lines as well as the standard gateway and DNS server IP Address For IP Address Type Dynamic The IP address that is currently assigned to the base station will be displayed It cannot be amended For IP Address Type Static Enter the IP address that is to be assigned to the base station overwriting the current settings 192 168 2 2 has been preset...

Page 124: ...ve the settings Activating deactivating display of VoIP status messages If the function is activated a VoIP status code for your service provider is displayed Activate the function if for example you have problems with VoIP connections You will receive a provider specific status code which supports the service when the problem is analysed You will find a table with the possible status screens in t...

Page 125: ...on a Press and hold idle status Setting recall You can set the recall option v Ð Settings Telephony Fixed Line Recall q Select recall and press OK The current setting is indicated by a Press and hold idle status Setting pauses Changing pause after line seizure You can set the length of the pause inserted between pressing the talk key c and sending the phone number v 5 5 O L Enter a number for the ...

Page 126: ...K Switching temporarily to touch tone dialling DTMF If your PABX still operates with dial pulsing DP but you need touch tone dialling for a con nection e g to listen to the network mailbox for your fixed line network you must switch to touch tone dialling for the call Precondition You are currently conducting an external call via the fixed line network or you have dialled an external fixed line ne...

Page 127: ...mbers of registered handsets and your local directo ries u Obtain information about your phone s status firmware version MAC address etc Connect the PC with the telephone s Web configurator Precondition The settings of a firewall installed on your PC allow the PC and phone to communicate with each other There are two ways of connecting your PC to the base station Web configurator u via the local I...

Page 128: ...ce you have successfully established the connection the Login Web page will be displayed in the Web browser You can select the language you want the menus and Web configurator dialogues to be displayed in The language that is currently selected is displayed in the top field of the Web page If necessary click to open the list of available languages Select the language In the bottom field of the Web...

Page 129: ...m the Web configurator Structure of the Web pages The Web pages contain the UI elements displayed in Figure 2 Warning Always use the Log Off command to end the connection to the Web configurator If for example you close the Web browser without logging off beforehand it is possible that access to the Web configu rator will be blocked for a few minutes Figure 2 Example of the structure of a Web page...

Page 130: ...ns in the working area with information and or fields for your inputs If a function is assigned subfunctions these are displayed with the function as soon as you click the function The relevant page for the first subfunction is displayed in the working area Working area Depending on the function selected information or dialogue boxes are displayed in the working area which allow you to make or cha...

Page 131: ...tion of the working area Set Save entries on the phone Cancel Reject changes made on the Web page and reload the settings that are currently saved in your phone to the Web page Opening Web pages A brief outline of the navigation to the individual Web configurator functions is given below Example Setting DTMF signalling Settings Telephony Advanced Settings To open the Web page carry out the followi...

Page 132: ...ividual handsets and the answer machine page 144 Define user specific dialling plans for emergency numbers and for cost control pur poses page 149 Enter and activate deactivate the network mailbox for each number assigned to the telephone page 151 Define the type of DTMF signalling e g for remote operation of a VoIP network mail box and the recall key function for VoIP page 146 Enter settings for ...

Page 133: ... be reached by other subscribers in your local network e g PC 192 168 2 2 has been preset Please note the following The IP address must be from the address block for private use that is used in the router This is generally in the range 192 168 0 1 192 168 255 254 with Subnet mask 255 255 255 0 The subnet mask determines that the first three parts of the IP address must be identical for all subscri...

Page 134: ...Web configurator via a PC that is in the same local network as your phone The subnet mask of the PC must match that of the phone You can also allow access from PCs in other networks Open the following Web page Settings IP Configuration In the Remote Management area activate the Yes option to permit access from other net works To deactivate remote access click No Access is then limited to PCs in yo...

Page 135: ...xed line network To configure the connections Open the following Web page Settings Telephony Connections A list see Figure 3 will be shown with all possible connections that you can configure or have already configured for your phone The list will show the following Name Provider Name of the connection This will show the name that you have defined for the connec tion page 134 page 139 or the defau...

Page 136: ...ess data is incorrect or incomplete or the phone is not connected to the Internet There is information about this in the section Questions and answers from page 163 onwards Active You can use the option in the Active column to activate and deactivate VoIP connections If a connection is deactivated the phone will not register for this connec tion The connection can be activated deactivated by click...

Page 137: ...automated configuration Preconditions You have received an auto configuration code from your VoIP provider The general access data for your VoIP provider is available for downloading You can download all the data required for VoIP access from the Internet Enter the auto configuration code you received from your VoIP provider in the Auto Configuration area in the Auto Configuration Code field Click...

Page 138: ...oad procedure has several steps Click Next From the list select the country for which the list of VoIP providers is to be loaded Click Next Select your VoIP provider from the list If your provider is not included in the list select Other Provider In this case you will have to enter the general provider data by hand see Area General Provider Data and Area Network below Click Finish The details of t...

Page 139: ...D for your VoIP provider account This ID is usually identical to the first part of your SIP address URI your Internet phone number Example If your SIP address is 987654321 provider com enter 987654321 in User name Display name optional Enter any name that should be shown in the other caller s display when you call them via the Internet example Anna Sand All characters in the UTF8 character set Uni...

Page 140: ... the Internet i e can be addressed Through NAT the IP addresses of subscribers in the LAN are concealed behind the public IP address of the router For incoming calls If port forwarding is activated or a DMZ is set up for the phone on the router no special settings are required for incoming calls If this is not the case an entry in the NAT routing table in the router is necessary in order for the p...

Page 141: ...ds If you enter 0 seconds the registration will not be repeated periodically NAT refresh time Specify the intervals at which you want the phone to update its entry in the NAT routing table Specify an interval in seconds that is a little smaller than the NAT session timeout As a rule you should not change the preconfigured value for the NAT refresh time Outbound proxy mode Specify when the outbound...

Page 142: ...it In the Connections list Activate the relevant option in the Active column activated Your phone will register itself with the VoIP provider using the relevant access data Update the Web page e g by pressing F5 The Status Registered column will appear if registration was successful You can now be reached on this VoIP phone number Configuring the fixed line connection You can assign a name to your...

Page 143: ...sed coded decoded and com pressed A better codec better voice quality means more data needs to be transferred i e perfect voice data transfer requires a DSL connection with a larger bandwidth The following voice codecs are supported by your phone G 722 If you register an HDSP capable handset HDSP High Definition Sound Performance with your base station the calls you make using the handset via G 72...

Page 144: ...h there may be problems if two VoIP calls are made at the same time The data is no longer transferred properly long voice delay data losses etc Activate Yes next to Allow 1 VoIP call only to prevent any further parallel VoIP phone connections being established If you wish to permit two VoIP connections activate the No option Voice Quality Default settings for the codecs used are stored in your pho...

Page 145: ...r phone is to suggest with outgoing calls into the Selected codecs list To do this in the Available codecs list click the voice codec that you want to apply you can mark several entries using the Shift key or the Ctrl key Click Add Move the voice codecs that you do not want the phone to use into the Available codecs list Also select the voice codecs in the Selected codecs list see above and click ...

Page 146: ...calls with good voice quality via the Internet However your phone s performance with VoIP and therefore the voice quality also depends on the properties of the entire infrastructure The following VoIP provider components are just some of the things that can influence per formance u Router u DSLAM u DSL transmission line and speed u Connection paths over the Internet u If necessary other applicatio...

Page 147: ...er is dialled with a line suffix page 133 or u a dialling plan has been defined for the phone number page 149 The Gigaset net number and fixed line network number are permanently assigned to each registered handset as send numbers Open the following Web page Settings Telephony Number Assignment The display shows all registered handsets A list is displayed for each handset showing the phone numbers...

Page 148: ...one number in the for incoming calls column You can assign as many numbers as you wish to the answer machine assigned Now click Set to save your settings Please note The fixed line network number is permanently assigned to each handset as a send number This assignment cannot be deactivated It ensures that emergency calls can be made from every hand set The Gigaset net number is also permanently as...

Page 149: ... Select Off to deactivate call forwarding Call number Enter the phone number to which the calls should be forwarded Please note that you may have to enter the area code when forwarding to a fixed line network number in the same area depending on your VoIP provider and the setting for the automatic area code see page 148 The settings only affect the selected phone number Setting DTMF signalling for...

Page 150: ... by any other subscriber in the LAN SIP port Specify the local communication port that the phone should use to send and receive sig nalling data Specify a number between 1024 and 49152 The default port number for SIP signalling is 5060 RTP port Specify the local communication port that the phone should use to receive voice data Enter an even number between 1024 and 49152 The port number must not b...

Page 151: ...ion is connected to the Internet via a router with NAT Automatic Refer To If you activate Yes the base station will attempt to determine the best protocol automat ically If the base station cannot determine the best protocol it will use the protocol defined in Preferred Refer To Now click Set to save your settings Setting area code predialling On the base station save the complete code with intern...

Page 152: ...d c and the send numbers of handsets do not apply to numbers governed by a dialling plan Tips u Compare the rates for long distance calls especially for international calls offered by your fixed line network and VoIP providers and determine which connection should be used specifically for these countries locations e g a dialling plan for the Phone Number 0033 would apply to every call made to Fran...

Page 153: ...t with the sequence of digits should be dialled Or Select Block if the number or numbers that start with the sequence of digits should be blocked The display will show Not possible if an attempt is made to dial a blocked number Comment optional You can enter a description of up to 20 characters for the dialling plan here Click Add The dialling plan is activated immediately A new empty line for a n...

Page 154: ...elf and assign them to a connection of which you know that it sup ports emergency calls Emergency calls are always supported by fixed line networks Activating deactivating network mailbox entering numbers Many fixed network providers and VoIP providers offer answer machines on the network these are know as network mailboxes Each network mailbox accepts incoming calls made via the corresponding lin...

Page 155: ... do this you need to create a buddy list on the PC see Setting up Gigaset net Jabber account on page 153 You can also register with another instant messaging provider that supports XMPP Messen ger Jabber You must then save the messenger server address and your access data on your phone You can define a Resource name and a Priority for your phone Both are required if you are logged in online with t...

Page 156: ...a resource name max 20 characters in the Resource field The default is phone Enter the priority for your phone in the Priority field Select a number between 128 highest priority and 127 lowest priority for the priority The default is 5 Click Set Setting up Gigaset net Jabber account Your phone is already registered with the Gigaset net Jabber server An account has been assigned to your phone In or...

Page 157: ... activate the e mail check with the incoming e mail server so that the phone can connect to the incoming e mail server and your mailbox Open the following Web page Settings Messaging E Mail Enter the user name account name agreed with the Internet provider max 50 char acters in the Authentication Name field Enter the password agreed with the provider for accessing the incoming e mail server max 32...

Page 158: ...the user account This will open a Web page where you can compile your info service Define which information should be sent regularly to your handset Selecting and registering online directories for access You can use online directories net directory and yellow pages on your handset You can use your telephone s Web configurator to define which online directories you wish to use You can also elect t...

Page 159: ...dsets The names and internal numbers of all registered handsets are displayed in the Registered Handsets area Select the handset whose number name you want to change Changing numbers Select the internal number that you want to assign to the handset in the No column of the handset If a handset with this internal number already exists you will also have to change the number allocation for this hands...

Page 160: ...n the handset you can delete the cur rent directory from the handset first u Tip Back up the current directory on your PC before deleting it You can then load it back onto the handset if the modified directory is affected by formatting errors and some or all of it cannot be loaded onto the handset Preconditions u The handset can send and receive directory entries u The handset is activated and is ...

Page 161: ...tory area click Save A Windows dialogue will be shown to save the file Enter the directory on the PC complete path name in which the directory file is to be stored Click Save or OK Deleting the directory In the Handset Directory area click Delete Confirm the security prompt Telephone directory of the selected handset will be deleted Con tinue with OK This deletes all the entries in the directory i...

Page 162: ...ssages are displayed Click Set to save the changes Starting a firmware update If necessary you can load updates of the base station firmware onto your phone The server on which Siemens makes new firmware versions available for your base station is set by default The URL of the Internet server is displayed in the Data server field You should only change this URL under exceptional circumstances e g ...

Page 163: ...ndition A Web server is running on the local PC e g Apache First load the firmware file onto your PC In the User defined firmware file field enter the IP address of the PC in your local network and then complete path and name of the firmware file on the PC Example 192 168 2 105 C470IP FW_file bin Click Set to save the changes Click the Update Firmware button to start the update This setting is aut...

Page 164: ...nisation with a time server as follows Open the following Web page Settings Miscellaneous In the Automatic adjustment of System Time with Time Server field select Yes to activate syn chronisation between base station and a time server If you select No the base station will not adopt time settings from a time server In this case you should set the time and date manually using a handset The Last syn...

Page 165: ... information is displayed IP Configuration IP address The phone s current IP address within the local network For assigning the IP address see page 130 MAC address The phone s device address Software Firmware version Version of the firmware currently downloaded You can download updates of the firmware on your phone page 116 Firmware updates are available on the Internet EEPROM version Version of y...

Page 166: ...etely dry When it has fully dried out you will normally be able to use it again Questions and answers If you have any questions about using your phone visit us at www siemens com gigasetcustomercare at any time The table below contains a list of common problems and possible solutions Please note To support the service team it can be helpful if you have the following information to hand Version of ...

Page 167: ...ntil the update is complete Base Search flashes in the display The base station is out of range or switched off Move the handset closer to the base station Check the base station mains adapter Handset does not ring 1 The ringer tone is switched off Activate the ringer tone page 111 2 Call forwarding set to All Calls Deactivate call forwarding fixed line network page 45 VoIP page 47 page 146 You ca...

Page 168: ...ort time If the message is still displayed proceed as follows Check whether your phone s Ethernet cable is correctly connected to the router Check your router s cable connection to the Internet Check whether the phone is connected to the LAN Send a ping command e g from your PC to the phone ping s local IP address of the phone It may be that no IP address could be assigned to the phone or a perman...

Page 169: ...ured Sie mens server page 159 or at www siemens com gigasetcustomercare 3 If Server not accessible is displayed the download server may not be accessible The server is currently not accessible Repeat the process at a later time You have changed the preconfigured server address page 159 Correct the address If neces sary reset the base station 4 If Transmission Error XXX is displayed an error has oc...

Page 170: ...set C475 IP does not record messages has switched to notifi cation announcement Its memory is full Delete old messages Play back new messages and delete The answer machine of your Gigaset C475 IP will not record a conversation or interrupts the recording The display shows Delete messages The answer machine s memory is full Use a different handset to delete messages from the answer machine and rest...

Page 171: ...hed under this number The new number is trans ferred to the phone together with the status code and the phone then no longer accesses the old number but dials the new address immediately 0x302 Temporarily redirected The phone is informed that the called party cannot be reached under the number dialled The duration of redirecting is time limited The phone is also notified of the duration of redirec...

Page 172: ...ta entered in the media description is not compatible 0x491 The server notifies that the query will be processed as soon as a previous query has been completed 0x493 The server rejects the query because the phone cannot decrypt the message The sender has used an encryption method that neither the server nor the receiver phone can decrypt 0x500 The proxy or the receiving device has discovered a fau...

Page 173: ...600 The called party is busy 0x603 The called party has rejected the call 0x604 The called URI does not exist 0x606 The communication settings are not acceptable 0x701 The called party has hung up 0x703 Connection interrupted because of time out 0x704 Connection interrupted because of a SIP error 0x705 Wrong dialling tone 0x706 No connection established 0x751 Busy tone No codec match between the c...

Page 174: ...s in hex diagram e g the number of registered handsets repeater mode The last 4 digits indicate the number of operating hours hexadecimal 4 Variant version of the firmware digits 3 to 5 5 Gigaset net number of your phone With this number you can call a service employee over the Internet without needing to be registered with a VoIP provider This means that the employee can test online connections a...

Page 175: ... UK helpdesk 0 84 53 67 08 12 Please have your proof of purchase ready when calling with regard to guarantee warranty claims Replacement or repair services are not offered in countries where our product is not sold by authorised dealers Authorisation This device is intended for analogue phone lines in the UK Voice over IP telephony is possible via the LAN interface if an additonal modem has been c...

Page 176: ...te data medium shall be excluded from the Guarantee u The purchase receipt together with the date of purchase shall be required as evidence for invoking the Guarantee Claims under the Guarantee must be submitted within two months of the Guarantee default becoming evident u Ownership of devices or components replaced by and returned to Siemens shall vest in Siemens u This Guarantee shall apply to n...

Page 177: ...nded batteries Handset operating times charging times The operating time of your Gigaset depends on the capacity and age of the batteries and the way they are used All times are maximum possible times and apply when the display backlight is switched off At the time of going to print batteries up to 900 mAh were available and had been tested in the system Due to the constant progression in battery ...

Page 178: ...to launch the function q Press the control key at the top or bottom scroll up or down r Press the control key on the right or left e g select setting c Q etc Press the matching key on the handset Interfaces Fixed line network Ethernet No of channels 60 duplex channels Radio frequency range 1880 1900 MHz Duplex method Time multiplex 10 ms frame length Channel grid 1728 kHz Bit rate 1152 kbit s Modu...

Page 179: ... With the handset in idle status press on the right of the control key to open the main menu Use the control key to select the Ð Settings line by pressing up or down on the control key repeatedly until the menu function is selected Press the display key OK to confirm the selection The Settings submenu is displayed Press up or down on the control key repeatedly until the Display menu function is se...

Page 180: ...ically capitalised followed by lower case letters Date Enter day month and year in 6 digit format The second line is marked with to show it is active Enter the date using the digit keys Time Enter hours minutes in 4 digit format Press the s key The fourth line is marked with to show it is active Enter the date using the digit keys Save the changes Press the display key Save Then press and hold the...

Page 181: ...ters 1 Space 2 Line break When you press and hold a key the characters of the corresponding key are displayed in the bottom display line and marked one after another When you release the key the highlighted character is inserted into the input field Setting upper lower case or digits Press and hold the hash key before entering the character to switch from Abc mode to 123 from 123 to abc and from a...

Page 182: ...emens com gigasetcustomercare If it is not already supplied with the product you can request the source text including cop yright notices from Siemens There is a charge to cover the cost of copying and postage Please submit this request by e mail or fax to the following address or fax number within 3 years of purchasing this product Please state the exact device type plus the version number of the...

Page 183: ...provide complete object files to the recipients so that they can relink them with the library after making changes to the library and recompiling it And you must show them these terms so they know their rights We protect your rights with a two step method 1 we copyright the library and 2 we offer you this license which gives you legal permission to copy distribute and or modify the library To prot...

Page 184: ...ight law that is to say a work containing the Library or a portion of it either verbatim or with modi fications and or translated straightforwardly into another language Hereinafter translation is inclu ded without limitation in the term modification Source code for a work means the preferred form of the work for making modifications to it For a library complete source code means all the source co...

Page 185: ...s made from that copy This option is useful when you wish to copy part of the code of the Library into a program that is not a library 4 You may copy and distribute the Library or a portion or derivative of it under Section 2 in object code or executable form under the terms of Sections 1 and 2 above provided that you accompany it with the complete corresponding machine readable source code which ...

Page 186: ... the user has already received a copy of these materials or that you have already sent this user a copy For an executable the required form of the work that uses the Library must include any data and utility programs needed for reproducing the executable from it However as a special exception the materials to be distributed need not include anything that is normally distributed in either source or...

Page 187: ...tended to make thoroughly clear what is believed to be a consequence of the rest of this License 12 If the distribution and or use of the Library is restricted in certain countries either by patents or by copyrighted interfaces the original copyright holder who places the Library under this License may add an explicit geographical distribution limitation excluding those countries so that distribut...

Page 188: ...e file to most effectively convey the exclusion of warranty and each file should have at least the copyright line and a pointer to where the full notice is found You should have received a copy of the GNU Lesser General Public License along with this library if not write to the Free Software Foundation Inc 59 Temple Place Suite 330 Boston MA 02111 1307 USA Also add information on how to contact yo...

Page 189: ...es u Directory for around 150 entries u SMS precondition CLIP must be enabled u Headset socket u Room monitor u www siemens com gigasetC47H Gigaset S67H handset u HDSP ready u Illuminated graphical colour display 65k colours u Illuminated keypad u Handsfree talking u Polyphonic ringer tones u Directory for around 250 entries u Picture CLIP u SMS precondition CLIP must be enabled u Headset socket u...

Page 190: ...tones and screensavers u Headset socket u Bluetooth u Room monitor u Walky talky function www siemens com gigasetSL37H Gigaset S45 handset u Illuminated colour display 4096 colours u Illuminated keypad u Handsfree talking u Polyphonic ringer tones u Directory for around 150 entries u SMS precondition CLIP must be enabled u Headset socket u Room monitor www siemens com gigaset Gigaset repeater The ...

Page 191: ...install and register with the Gigaset system u Replaces existing call button no further cable is needed u Supports the existing doorbell and standard door opener u Configuration options for the second ringer key separate intercom call activating interior lighting or function such as first ringer key www siemens com GigasetHC450 All accessories are available from your mobile phone retailer Only use...

Page 192: ...n Automatic ringback See Ringback when the number is busy B Block dialling Enter the complete phone number and correct it if necessary Then pick up the receiver or press the handsfree key to dial the phone number Broadband Internet access See DSL Buddy Subscriber with whom you exchange brief messages on the Internet in real time chat ting See also Instant messaging C Call waiting CW VoIP provider ...

Page 193: ...d for each voice connection is low However it also means that the time needed to compress decompress the data is greater which increases execution time for data in the network and thus impairs voice quality The time required increases the delay between the sender speaking and the recipient hearing what has been said COLP COLR Connected Line Identification Presentation Restriction Service character...

Page 194: ...ork e g the Internet A DMZ permits unrestricted access from the Internet to only one or a few network components while the other network compo nents remain secure behind the firewall DNS Domain Name System Hierarchical system that permits the assignment of IP addresses to Domain names that are easier to note This assignment has to be managed by a local DNS server in each W LAN The local DNS server...

Page 195: ...er than connect everyone in a three party conference A now transfers participant B to C and hangs up EEPROM Electrically Eraseable Programmable Read Only Memory Memory building block in your phone with fixed data e g default and customised set tings and data saved automatically e g entries to the list of callers Ethernet network Wired LAN F Firewall You can use a firewall to protect your network a...

Page 196: ... 722 delivers very good voice quality A higher sampling rate provides clearer and bet ter voice quality than other codecs and enables a speech tone in High Definition Sound Performance HDSP G 726 Standard for a Codec G 726 delivers a good voice quality It is inferior to the quality with codec G 711 but bet ter than with G 729 G 729A B Standard for a Codec The voice quality is rather lower with G 7...

Page 197: ...nt program to allow chatting in real time i e to send brief mes sages to other subscribers on the Internet Internet Global WAN A series of protocols have been defined for exchanging data known by the name TCP IP All Network subscribers are identifiable via their IP address DNS assigns a Domain name to the IP address Important services on the Internet include the World Wide Web WWW e mail file tran...

Page 198: ...work LAN The network operator can assign any address he or she wants Devices that act as a link from a local network to the Internet gateway or router have a public and a private IP address See also IP address Local SIP Port See SIP port Local SIP port M MAC address Media Access Control Address Hardware address by means of which each network device e g network card switch phone can be uniquely ide...

Page 199: ...etwork Network subscribers Devices and computers that are connected to each other in a network e g servers PCs and phones O Outbound proxy Alternative NAT control mechanism to STUN and ALG Outbound proxies are implemented by the VoIP provider in firewall NAT environments as an alternative to SIP proxy server They control data traffic through the firewall Outbound proxy and STUN servers should not ...

Page 200: ...ling Proxy Proxy server Computer program that controls the exchange of data between Client and Server in computer networks If the phone sends a query to the VoIP server the proxy acts as a server towards the phone and as a client towards the server A proxy is addressed via IP address Domain name and Port Public IP address The public IP address is the address for a network component on the Internet...

Page 201: ... the connection is free the caller is rung back As soon as the caller lifts his receiver the connection is made automatically ROM Read Only Memory A type of memory that can only be read as opposed to RAM which can be both read and written Router Routes data packets within a network and between different networks via the quickest route Can connect Ethernet networks and WLAN Can be a Gateway to the ...

Page 202: ...STUN Simple Transversal of UDP over NAT NAT control mechanism STUN is a data protocol for VoIP telephones STUN replaces the private IP address in the data packets of the VoIP telephone with the public address of the secure private net work To control data transfer a STUN server is also required on the Internet STUN can not be implemented with symmetric NATs See also ALG Firewall NAT Outbound proxy...

Page 203: ...r Datagram Protocol Transport protocol Unlike TCP UDP is a non session based protocol It does not estab lish a fixed connection The data packets datagrams are sent as broadcast The recipi ent is solely responsible for making sure the data is received The sender is not notified about whether it is received URI Uniform Resource Identifier Character sequence for identifying resources e g e mail recip...

Page 204: ...ks VoIP provider A VoIP SIP or Gateway Provider is an Internet service provider that provides a Gateway for Internet telephony As the phone works with the SIP standard your provider must support the SIP standard The provider routes calls from VoIP to the telephone network analogue ISDN and mobile radio and vice versa W WAN Wide Area Network Wide area network that is unrestricted in terms of area e...

Page 205: ... operation 79 scrolling back 75 scrolling forward 75 Application Layer Gateway ALG 189 Application signal recall key 147 Application type recall key 147 Area code dialling automatically 148 enter own area code 148 Area code predialling activating deactivating 148 Area codes 14 extra codes 14 local area code 14 own dialling code 14 Assigning send number to handset 144 Asymmetric Digital Subscriber ...

Page 206: ...ing 189 fixed line network 45 Gigaset net 146 VoIP handset 47 VoIP Web configurator 146 Call screening during recording 77 Call waiting 189 190 accepting rejecting fixed line network 46 accepting rejecting VoIP 48 activating deactivating fixed line network 45 activating deactivating VoIP 47 internal call 102 Call by call list 49 key 1 Call by call numbers 49 60 Calling anonymously 44 entering IP a...

Page 207: ...t for headset 1 24 Connection type selecting display key 31 selecting talk key 30 Consultation call 190 ending 102 external fixed line network 46 external VoIP 48 internal 38 102 Contrast display 106 Control key 1 functions 37 Correcting incorrect entries 39 Cost control 9 60 defining dialling plans 149 Customer Care 172 CW 190 D Data packets fragmentation 193 Data server for firmware update 159 D...

Page 208: ...isplayed name VoIP 136 191 Disposal electrical and electronic devices 8 DMZ 191 DNS 191 DNS server alternative Web configurator 131 preferred handset 121 preferred Web configurator 131 Do not disturb messenger 86 Domain 136 Domain name 191 Domain Name System 191 Draft message list SMS 63 DSCP 191 DSL 191 DSLAM 191 DTMF tone dialling 123 DTMF reminder for VoIP 146 Dynamic DNS 192 Dynamic Host Confi...

Page 209: ...s 179 Full duplex 193 G G 711 µ law 140 G 711 a law 140 G 722 140 G 726 140 G 729 141 Gateway 193 Gateway provider 193 Gigaset config 124 125 Gigaset net 40 de activating the connection 140 call forwarding 146 calling subscriber 42 43 changing deleting own name 43 directory 40 echo service 40 entering name 21 43 Jabber server 153 messaging 153 searching for subscriber 40 Gigaset Net directory spec...

Page 210: ...ructure network 194 Installing base station 14 Instant messaging 84 152 194 preconditions 84 Institute of Electrical and Electronics Engineers 194 Interface language handset 106 Interface language for Web configurator 125 Internal call 101 call waiting 102 Internal consultation call 38 102 Internal listening in 103 activating deactivating signal tone 103 Internet 194 access Broadband 189 no connec...

Page 211: ...ts 147 Local IP address 195 Local network 130 Local SIP port 199 Locate handset 99 Lock keypad lock 37 Login password messenger 153 Lost connection messenger 86 93 Loudspeaker volume 38 M MAC address 195 checking handset 121 checking Web configurator 162 Mailbox ID see SMS Mailboxes see SMS Main menu 25 39 Mains adapter 7 Making calls accepting a call 33 cost effective calls 60 external VoIP fixed...

Page 212: ...updating 138 Navigation area Web config 127 Network 196 area 137 Ethernet 192 provider numbers list 49 Network Address Translation 196 Network mailbox 94 activating deactivating 94 151 calling 96 97 define for fast access 95 entering number 94 151 list 96 Network MB see Network mailbox Network services fixed line and VoIP 44 fixed line network 45 settings for fixed line network calls 45 46 setting...

Page 213: ...197 Power consumption of base station 175 Pre dialling 197 Preferred DNS server entering handset 121 entering Web configurator 131 Priority messenger 152 Private IP address 197 Problems and solutions 163 Protocol 197 Proxy 197 Proxy server 197 Proxy server address 136 Public IP address 197 Q Quality of Service 197 Questions and answers 163 Quick dial 49 50 52 R RAM 198 Random Access Memory 198 Rea...

Page 214: ...ase station 114 default connection 144 flash time PABX 122 handset 106 screen picture 107 time zone 161 Settings for VoIP telephony 133 Shortcut digit combination 25 Signal strength 1 Signal tone for internal listening in 103 Signal tone see Advisory tones Simple Transversal of UDP over NAT 199 SIP 199 SIP address 199 SIP Info DTMF signalling 146 SIP port 147 199 SIP provider 199 SIP proxy server ...

Page 215: ...tting manually 13 transferring from time server 161 Time server 161 TLS 200 Toggling 200 disconnecting call 46 48 fixed line network 46 VoIP 48 Touch tone dialling 123 Transfer rate 200 Transferring PC address book to directory 157 Transmission Control Protocol 200 Transmission power reducing for the base station 24 reducing for the handset 24 Transport Layer Security 200 Transport protocol 200 Tr...

Page 216: ...nting base station 215 charging cradle 214 WAN 201 Warning tone see Advisory tones Web configurator 124 activating VoIP connection 133 alternative DNS server 131 assign receive number to ans mach 145 assigning receive number 144 145 assigning send number 144 checking EEPROM version 162 checking firmware version 162 checking IP address 162 checking MAC address 162 connecting with PC 124 creating e ...

Page 217: ...214 Mounting the charging cradle to the wall connecting the charging cradle ion 2 1 08 01 2007 Mounting the charging cradle to the wall connecting the charging cradle ...

Page 218: ...215 Mounting the base station to the wall ion 2 1 08 01 2007 Mounting the base station to the wall ...

Page 219: ...fice Communication Devices GmbH Co KG Schlavenhorst 66 D 46395 Bocholt Siemens Home and Office Communication Devices GmbH Co KG 2008 All rights reserved Subject to availability Right of modification reserved www siemens com gigaset ...

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