Shimadzu AGS-100NX, Instruction Manual

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Chapter 11 Troubleshooting
11-7
2. Servo Motor Problems
Problem Motor does not turn.
Corrective
Measures
Confirm whether the emergency stop button is ON.
Confirm whether a stroke limit was triggered.
The motor will not turn while the testing machine is starting up. Wait until it
finishes startup.
Problem A servo error occurred during testing.
Corrective
Measures
The motor may be overloaded. Confirm whether the testing machine operating
limits have been exceeded. (Max 10 hours continuous operation, max 1000
cycles, or max cycle rate of 3 cycles per minute)
Problem A servo error occurred during jog operations.
Corrective
Measures
The motor may be overloaded. Confirm there are no obstructions caught
between the crosshead and table. Also confirm that nothing is wrapped around
the ball screw threads.
3. Operating Panel Problems
Problem Some buttons don't work.
Corrective
Measures
The types of buttons that can be operated is restricted during tests or while
connected to a computer. Try again after the test is finished or after
disconnecting the computer. Also, errors cannot be canceled from the AGS-X
unit when a computer is connected. Cancel errors via the computer.
Problem None of the buttons work.
Corrective
Measures
No buttons function while the AGS-X unit is starting up. Wait until it finishes
startup.
Problem The test force display indicates "----".
Corrective
Measures
The load cell is not being recognized. Temporarily switch the power OFF and
confirm that the calibration cable is connected properly, then switch the power
ON again.
If the display is in [PEAK] value or [BREAK] value mode, values are displayed
only after tests are finished.
4. Optional Device Problems
Problem An optional device is not functioning.
Corrective
Measures
Confirm whether the presence of the optional device was registered correctly.
Also, some optional devices require restarting the testing machine. Switch the
AGS-X power OFF and switch it ON again after about 10 seconds.
If any unusual odor or sound is emitted from the AGS-X unit , immediately stop using the
system and press the emergency stop button, then disconnect the power cord.