Shimadzu AGS-100NX, Instruction Manual

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Chapter 11 Troubleshooting
11-4
Alarm Code 21 Alarm Display Under Rating ALM
Description Test force has exceeded -102% of rated load cell capacity.
Corrective
Measures
Use load cells within their rated capacity. Jig weight should be within

20% of
the load cell rating and zero the test force with the jig attached.
Alarm Code 22 Alarm Display Soft Limit ALM
Description A software limit was triggered.
Corrective
Measures
Confirm the software limit settings and whether they are enabled or disabled. If
the settings are set properly, then use the system within the setting limits.
Alarm Code 23 Alarm Display Out of Control
Description
Stroke speed exceeded 500 mm/min during automatic control mode, or the
required automatic control parameter was determined incorrectly.
Corrective
Measures
Confirm whether the specimen was attached properly to the jig. Also, if the
initial speed is too high, a sudden increase in test force can cause the control
system to stop the test. Reduce the initial speed.
Alarm Code 24 Alarm Display Touch Load ALM
Description The contact load function was activated.
Corrective
Measures
An obstruction was detected while the crosshead is being returned or is in jog
operations. Do not touch the load cell or jig during return or jog operations.
Alarm Code 30 Alarm Display CalCable Err. (Read)
Description Failed to read data from the calibration cable.
Corrective
Measures
Confirm whether the calibration cable is connected correctly to the AGS-X unit.
Also, switch the AGS-X power OFF and switch it ON again after about 10
seconds.
Alarm Code 31 Alarm Display CalCable Err. (Write)
Description Failed to save data to the calibration cable.
Corrective
Measures
Confirm whether the calibration cable is connected correctly to the AGS-X unit.
Also, switch the AGS-X power OFF and switch it ON again after about 10
seconds.
Alarm Code 33 Alarm Display AutoZero Err.
Description Auto-zero of test force or sensor input failed.
Corrective
Measures
Confirm whether the load cell cable and sensor input cables are connected
correctly to the AGS-X unit. The range within which sensor data can be
auto-zeroed differs depending on the sensor type, but generally is within

20%
of full scale. If it exceeds this range, decrease the sensor input.
Alarm Code 34 Alarm Display F-CAL Err.
Description Calibration of measured test force failed.
Corrective
Measures
Confirm whether the load direction (tension/compression) is correct. Also,
confirm whether the correct load cell capacity is registered in the calibration
cable. Confirm whether there was an error in the F-CAL procedure as well. If
the error continues after repeated attempts, it could be a hardware failure.
Contact your Shimadzu service representative.