Action
Yes
No
Step 5
Check if the printer is connected to an analog phone service or to
the correct digital connector.
•
If you are using an Integrated Services for Digital Network
(ISDN) telephone service, then connect to an analog telephone
port of an ISDN terminal adapter. For more information, contact
your ISDN provider.
•
If you are using DSL, then connect to a DSL filter or router that
supports analog use. For more information, contact your DSL
provider.
•
If you are using a private branch exchange (PBX) telephone
service, then make sure that you are connecting to an analog
connection on the PBX. If none exists, then consider installing
an analog telephone line for the fax machine.
Can you send or receive a fax?
The problem is
solved.
Go to step 6.
Step 6
Temporarily disconnect other equipment and disable other
telephone services.
a
Disconnect other equipment (such as answering machines,
computers, modems, or telephone line splitters) between the
printer and the telephone line.
b
Disable call waiting and voice mail. For more information,
contact your telephone company.
Can you send or receive a fax?
The problem is
solved.
Go to step 7.
Step 7
Scan the original document one page at a time.
a
Dial the fax number.
b
Scan the document.
Can you send or receive a fax?
The problem is
solved.
Contact your
.
Troubleshooting
181
Summary of Contents for 679
Page 48: ...Scanning 48 ...
Page 136: ...Maintaining the printer 136 ...
Page 144: ...Paper jam in door A 1 Remove the tray 2 Open door A Clearing jams 144 ...
Page 147: ...6 Insert the imaging unit Note Use the arrows inside the printer as guides Clearing jams 147 ...
Page 153: ...4 Close the ADF cover Clearing jams 153 ...
Page 197: ...b Connect the ISP extended cable to the ISP connector Upgrading and migrating 197 ...
Page 198: ...c Install the hard disk Upgrading and migrating 198 ...