The e-mail transmission function does not work.
1
On the E-MAIL SETTING screen, incorrect user ID/password information is specified in the
AUTHENTICATION section.
Set the correct login ID and password.
2
The server address is wrong. Or connection to the server is down.
Check the server address settings.
3
The SMTP server requires authentification.
If [AUTHENTICATION] is set to “NO USE”, the e-mail transmission function does not work when
the SMTP server requires authentification. Contact your network administrator and change the
authentication setting according to the SMTP server setting.
This camera supports the two authentication methods, “SMTP” and “POP3 (POP before SMTP)”.
4
Transfer is blocked by the “Outbound Port 25 Blocking (OP25B)*” implemented by your provider.
Select the SMTP authentication for the camera and change the destination e-mail server port from
25 to 587.
Use the destination e-mail server of your provider.
Block e-mail transmission to the normally used port 25 to avoid mass-mailing junk e-mails to other
providers' e-mail servers by by-passing your provider's e-mail server.
I cannot view the image data I received on my cell phone.
Some cell phones have a limit on the size of image data they can handle.
Check the resolution of your cell phone.
Q&A 9/11
