Samsung XRN-1610S, User Manual

Page: 78 / 82

Category Details Factory Default
Network
Interface
Network
IP Type Static IP
Network 1(Camera) 192.168.1.200
Network 2(All) 192.168.2.200
Subnet Mask 255.255.255.0
Gateway 192.168.1.1
DNS 168.126.63.1
Port
Protocol Type TCP
Device Type 554
UDP Port 8000~8159
Multicast IP Address 224.126.63.1
Multicast TTL 5
HTTP Port 80
Send SSL OFF
Backup Bandwidth Low
DDNS Network1/2 DDNS Site OFF
IP Filtering Filtering Type Deny
SSL Secured Connection System
HTTP (Non-secured
connection)
802.1x Network Enable IEEE 802.1x OFF
Live Streaming OFF
E-Mail
SMTP
Port 25
Use Authentication OFF
Secure Transfer Never
Event
Event Interval 10 min
Use Event Transfer OFF
Recipient
Group Name OFF
Permission OFF
SNMP
Enable SNMP v1 OFF
Enable SNMP v2 OFF
Enable SNMP v3 OFF
Enable SNMP Traps OFF
DHCP Server
Network 1(camera)
IP Address 192.168.1.200
Subnet Mask 255.255.255.0
IP Range
192.168.1.1 ~
192.168.1.254
IP Lease time 86400
Network 2(All)
IP Address 192.168.2.200
Subnet Mask 255.255.255.0
IP Range
192.168.2.1 ~
192.168.2.254
IP Lease time 86400
TrOUBLeSHOOTIng
Problem Action
Live video will be slow or cut off.
y
The frame number set for multiple data transmission set in camera or
network environment could differ from the actual rate of transmission.
Right click with the mouse button and select < Channel Information > to
check the number of incoming frames for each channel and the actual
number of framed played.
Basically, when you register a camera, the Live4NVR profile is created and the
rate is set to H.264.800*600fps.
If necessary, go to < Menu >

< Device >

< Camera >

< Camera
Setting > and change the number of frames.
y
If you keep seeing video slow down or cut off, then check the network
environment or camera condition.
The system does not turn on and the indicator on the
front panel does not work at all.
y
Check if the power supply system is properly connected.
y
Check the system for the input voltage from the power source.
y
If the problem persists even after you have taken the above actions, check
the power supplier and replace it with a new one if neccessary.
y
Check inside if the cables are properly connected. (SMPS, FRONT)
Some channels display just a black screen even if
they receive video sources.
y
Check if the camera is properly supplied with power.
y
Check the video output connecting the camera's webviewer.
y
Check if the network port is properly connected and the network setting is
set correctly.
y
Change the hub supporting Gigabit, it may solves.
The screen displays the logo image repeatedly.
y
This may occur from a problem with the main board, or the related software is
corrupt.
Contact the nearest service center for more information.
The Channel button does not work on the Live
screen.
y
The Channel button does not work if the current screen is in the event
monitoring mode.
The cursor will not move to the Start button when I
start the calendar search.
y
Check if the channel and the date that you want to play are marked with the V
symbol.
Both channel and date should be checked before you can start playing with
the Start button.
No video is played on the connected monitor.
y
Check if the necessary cables are connected to the monitor properly.
y
Some monitors do not support the NVR output (HDMI or VGA).
(NVR output resolution : VGA : 1024*768, 1280*720, 1280*1024,
1920*1080, HDMI : 720P, 1080P, 1440P, 2160P) Check the monitor
resolution
y
In case of a 4K video, check whether the cable in use supports HDMI 2.0.
78_ appendix
appendix