7. Troubles
●
Code :
S1-5321
●
Error message :
Fax modem card is
●
Symptom / Cause :
The MFP could not detect the primary fax modem.
●
Troubleshooting method :
1. Was the primary modem removed after installation?
Yes : Select “primary modem device uninstall” on U
2. Did you replace the FCON card?
Yes : Update the firmware for the new board.
3. Does the problem occur after updating the firmware
Yes :
A. Print the configuration report and check the fir
B If ll
ft
i
t
l
d t
B. If all software versions are not normal, update
C. If the problem persists, replace the defective d
4. Check the connection between primary modem car
Remove the primary modem card and re-install it.
5. Replace the primary modem card.
p
p
y
6. If the problem persists, replace the FCON card.
7. Replace the video card.
●
Replacement part
- JC92-02150A : PBA-MAIN (CLX-9350ND)
- JC92-02235A : PBA-MAIN (CLX-9250ND)
- JC92-02148A : PBA-DUAL FAX CONTROL(FCON c
Service Manual
CLX-9250/9350 series
7-1
shooting
:
not installed. Install the card.
?
UI menu.
e?
rmware version.
th fi
i
e the firmware again.
device. (HDD or Video board or FCON card)
rd and Video board.
card)
SAMSUNG ELECTRONICS
08