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7. Problems and Solutions
Troubleshooting
Piranha & QABrowser Reference Manual
2014-06/5.5C
154
Electronics AB. The more information you supply will help us to get a quick solution to
your problem. Examples of useful information is screen dump pictures, exact error
message texts, log files, etc. You may also use the auto-report function described in the
section
How To Report a Problem
.
Bluetooth
7.2
Bluetooth is a wireless way of communication between your PC/handheld and your
meter. The Piranha has built-in support for this, but with the Barracuda you need the
Barracuda Serial Bluetooth Module
accessory. A Palm OS handheld also has built-in
support for Bluetooth but a PC may or may not have built-in support for Bluetooth. If the
PC does not have built-in Bluetooth support you will need a Bluetooth adapter (that you
connect to the USB port) for instance the D-Link DBT-120 or DBT-122.
The range of Bluetooth is about 10 meters (32 feet) in free air for a class 2 Bluetooth
adapter (like the D-Link DBT-122), for a class 1 Bluetooth adapter (like the Targus
ACB20EU) the theoretical range is up to 100 metres. This can be significantly shorter if
there are walls and other objects obstructing the signal.
Bluetooth and a Palm OS handheld works out of right out of the box, while using
Bluetooth and PC usually requires some work. If it is possible for you to use a USB
cable with your PC and meter then this is recommended.
7.2.1
Bluetooth Passkey
There are two different ways to use Bluetooth with you meter, without a passkey and
with a passkey (also called PIN code, authentication, and Bluetooth security code). All
meters and accessories that are delivered from RTI Electronics from the first quarter of
2010 are configured to use a passkey (0000).
Drawbacks of using a Passkey
If you enable a passkey you might experience some drawbacks.
If you use your meter (with Bluetooth communication) with more than one PC or with
a PC and a Palm OS handheld you might need (depending on your hardware) to add
the meter (also called to pair a device, or to add as a trusted device) with the PC/
handheld every time you have used another PC or handheld with the meter.
With a Palm OS handheld you cannot just simply start the QABrowser with Bluetooth.
You need to first add the meter as a trusted device. And if you have used the meter
with another handheld or PC (using Bluetooth) you will need to add the meter as a
trusted device again.
New hardware which supports multiple devices
Piranha with product version 3.0 (which started shipping around spring 2009) and
higher, and product version 2.5.4 supports multiple Bluetooth devices, which means that
you can use it with both a PC and handheld without additional steps.
Advantages of using a Passkey
Works with Windows Vista and Windows 7-8.
Increased security
The main reason to change so that you use a passkey is if you are going to use
Bluetooth communication and Windows 7-8, Vista, or Windows XP and a Bluetooth
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Summary of Contents for Piranha
Page 1: ...Reference Manual English Version 5 5C Piranha QABrowser RTI article number 9629050 10 ...
Page 8: ...Introduction Chapter 1 ...
Page 12: ...Description of the Piranha Chapter 2 ...
Page 40: ...Description of the QABrowser Chapter 3 ...
Page 77: ...Measurement Principles Theory Chapter 4 ...
Page 91: ...Measurements with the Piranha System Chapter 5 ...
Page 151: ...Optional Accessories Chapter 6 ...
Page 155: ...Problems and Solutions Chapter 7 ...
Page 161: ...Glossary Chapter 8 ...
Page 181: ...Notes Piranha QABrowser Reference Manual 2014 06 5 5C Notes 177 ...